Total 335 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

20%

3

Stars

1%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MW
Matthew W.

Alternative Medicine, 1-10 employees

More than a year

5.0

“quick notes and simple workflow”

Pros

Getting around has been very simple and it lets me generate notes quickly which saves a lot of time.

Cons

Since this is the first EMR software I've used I really can't compare it to other options and at this point I haven't come across any downside yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HK
Hayden Kaufman

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0

“finished notes look great”

Pros

Overall functionality feels solid and the finished notes come out nice and clean. It's been a dependable workflow for getting things recorded and formatted properly.

Cons

One limitation is that there's no way to generate reports using only a provider reports require more than just that filter.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

HK
Hayden K.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0

“Solid functionality and clean notes”

Pros

The overall functionality feels reliable and the finished notes come out looking polished and clean.

Cons

One limitation is that there's no option to run reports based only on the provider.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MC
Mikael C.

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0

“fast navigation”

Pros

Getting around the software feels very simple which makes the whole workflow quicker and more efficient.

Cons

I still want to see the ability to create custom presets for note-taking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JD
John D'Ambrosio

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“easy use & top-notch support”

Pros

I'm really happy with how simple ChiroFusion is to use and the customer service has been great whenever I've needed help.

Cons

There isn't much to complain about everything feels solid and I especially like the ability to print super bills with the features provided.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JD
John D.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Fantastic support and billing tools”

Pros

Using ChiroFusion has been a pleasure because it's very simple to work with and the customer service has been excellent.

Cons

There really isn't much to complain about. I'm very satisfied with the features overall especially the ability to print superbills.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DDB
Dr Danielle B.

Alternative Medicine, 1-10 employees

Less than 6 months

5.0

“clear dashboard insights”

Pros

The dashboard visibility is excellent and I really appreciate that it provides me with a vignette.

Cons

I can't say there's anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG
David Gerhardson

Information Technology and Services, 500+ employees

More than a year

4.0

“solid online notes”

Pros

Having everything online, along with the notes, works really well. Billing and payments are simple too and it doesn't take much effort to get through the process.

Cons

Scheduling gets a bit messy when you're managing large clinics.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

GH
Greg Hutti

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Good value”

Pros

Really liked how simple it was to use and it delivers the features you'd expect for the price overall it feels like solid value for the cost.

Cons

It would be even better if it had more interactive options especially with social media integration and improvements to the website side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

DG
David G.

Medical Practices, 500+ employees

More than a year

4.0

“helpful notes and billing”

Pros

Having online access is really convenient and the notes feature works well. Billing and payment tools are also simple to use.

Cons

Scheduling could be better especially for larger clinics.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

GH
Greg H.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Excellent value and usability”

Pros

Right away the user-friendly setup and solid features stood out especially for the price. It delivers a lot of functionality without feeling complicated which makes it a really good value.

Cons

I just wish it connected more interactively with social media and website tools since that would make it even more useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH
Jefferson H.

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0

“all-in-one and web-based”

Pros

Having everything in one system is a huge plus and the fact that it is web-based makes it even better.

Cons

At this point I honestly can't think of any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GC
Gillian C.

Medical Practice, 1-10 employees

Less than 6 months

5.0

“fast and simple workflow”

Pros

ChiroFusion has been very simple to use, with quick turnaround and a system that feels fairly simple overall.

Cons

The one thing I'd want improved is having the intake available on mobile.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG
Kevin Giunta

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“user-friendly quality notes”

Pros

The app is really user friendly and it consistently produces quality notes.

Cons

Everything has been working well so far and I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG
Kevin G.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“user-friendly notes that deliver”

Pros

Using it feels very simple and it consistently helps me create high-quality notes.

Cons

Everything has been working really well for me and I haven't run into any issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LK
Liz King

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“I liked it!!”

Pros

Sending out claims and also forwarding records and ledgers through the system is hands down the best feature.

Cons

Honestly I haven't come across anything I don't like about this software yet.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LK
Liz K.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Claims and records made simple”

Pros

Sending out claims, along with forwarding records and ledgers, has been the standout feature for me. That part of the software works really well and makes the whole process feel effortless.

Cons

I still haven't come across anything I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC
Kathleen C.

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0

“helpful support and user-friendly ehr”

Pros

Getting around this EHR is pretty simple and the staff has always been incredibly patient and helpful whenever we need anything.

Cons

It can feel a bit overwhelming at times but the support team does an excellent job answering questions and helping us work through them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM
Carrie Mahner

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0

“recommended from me”

Pros

The billing system is really solid and the integrations have been genuinely helpful for connecting everything I need without extra hassle.

Cons

Patient search feature could use some improvement and I'd love more scheduling customization options. Also, it'd be better if fee schedules were attached per patient rather than being set per insurance company.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

CM
Carrie M.

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0

“billing and integrations are fantastic”

Pros

The billing system has been excellent and the integrations work really well.

Cons

The patient search could be better and I'd like to see more customization in the scheduling features. Fee schedules would make more sense if they were attached to each patient instead of the insurance company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10