ChiroFusion Reviews

“all-in-one billing win”

Pros

It's simple to learn, easy to use and it covers billing along with practice management in one complete system.

Cons

The setup and building side takes a little time to get comfortable with but once it clicks, handling statements, claims and insurance becomes fairly simple and easy to keep up with.

“Fast SOAP notes workflow”

Pros

Getting SOAP notes done in this software is really quick which makes charting much more efficient.

Cons

My only issue is that text message reminders cost extra. Paying an additional $50 per month for that feature feels pretty expensive.

“user-friendly cloud workflow”

Pros

Using it has been very simple and I really appreciate that it's cloud-based. The overall workflow feels natural and flows well from one step to the next.

Cons

One thing it's still missing is the ability to add physical examination details and orthopedic tests.

“smooth setup and workflow”

Pros

The software is simple to use. The setup went quickly and the overall workflow feels natural and well organized.

Cons

I honestly don't have any complaints as it does everything my office needs it to do.

“simple scheduling”

Pros

The scheduling section is clearly labeled and simple to follow and being able to color-code appointment types is really helpful. The billing area is also clear and it's quick to fix things when a billing mistake happens. Moving between tabs and screens is uncomplicated and the video library has been a big plus since I can usually find answers there without having to call support every time.

Cons

I don't like that the same email address can be used for multiple family members.

“Charting and intake forms shine”

Pros

Using it for charting, online intake forms and scheduling has been really simple and convenient.

Cons

One limitation is that it doesn't let me open multiple charts at the same time.

“wellness-focused and efficient”

Pros

Compared with other software I've used before, ChiroFusion feels much more efficient and user-friendly. The layout is clean, navigation is simple and it's clearly designed with a wellness chiropractic office in mind.

Cons

I'm still fairly new to using it so at this point I haven't come across anything that really needs to be improved.

“billing that keeps us moving”

Pros

ChiroFusion has been excellent for medical billing and it really helps keep our practice running efficiently day to day.

Cons

The scheduling piece isn't my favorite. I'd like to see more functionality added to that feature.

“Organized practice and smooth transition”

Pros

Switching to this chiropractic software ended up being the best purchase I made in 2021. After 35 years as a solo practitioner, I really value how simple the move was from my previous program. It has completely organized the way I manage my practice and honestly made work enjoyable again. Even without being especially tech-savvy, handling patient intake soAP notes, electronic billing and the rest feels much more manageable than ever.

Cons

One limitation is that reports can only be generated for a 60-day period and I'd really like the option to view annual statistics as well.

“billing and anywhere access”

Pros

One of the best parts is how simple the billing side is to work with. The help videos are always easy to pull up when needed and being able to log in from any computer is a huge plus since I can also work from home.

Cons

There are a few smaller features that could still be improved. I'd also really like to see it integrate with TrackStat.

“perfect fit for my practice”

Pros

It fits my needs perfectly. It handles everything I need it to do and even goes beyond that.

Cons

They've made some upgrades but the help section still hasn't been updated.

“Simple dashboards and quick access”

Pros

Navigating the different dashboards feels very simple and getting to the information I need is convenient.

Cons

One thing it's missing is an automatic save feature for data entry.

“web-based convenience”

Pros

Getting started with ChiroFusion was quick and the implementation process was very simple. I really appreciate that it's web-based so I can log in and use it from anywhere. One of the biggest improvements for us is that we no longer have to jump between multiple screens since everything is handled in a single screen.

Cons

There are still a couple of areas where the software could be a bit more user-friendly but no software is perfect. I do appreciate that ChiroFusion includes a place where users can suggest updates and add-ons which shows they're continuing to improve the platform.

“affordable features with helpful support”

Pros

Affordable, simple to use and packed with useful features and add-ons.

Cons

Nothing to complain about so far. The support has been excellent and it's very simple to use.

“my review on this”

Pros

Getting around ChiroFusion has been very simple, the pricing is really reasonable and the service has been outstanding.

Cons

The billing integration has taken longer than I hoped although I realize that's pretty common with most EHR systems.

“smart field syncing”

Pros

One thing that really works well is how most parts of the software talk to each other and automatically fill in or update the right fields quickly and without much effort.

Cons

A few features can feel a bit complicated during the initial setup although that's helped by the improved accessibility of the Help Desk.

“excellent documentation and billing”

Pros

Compared with other chiropractic software I've used, ChiroFusion's documentation approach is the most simple and most complete by far. The level of detail and the way care is explained works extremely well for both patients and insurance carriers. One of the biggest advantages is how simple it is for both the doctor and staff to document the care that was provided, while also making sure every service is captured and billed correctly. It also does a very good job of helping justify patient care plans.

Cons

A small thing that could be improved is the sensitivity of some click boxes. In a few areas, you have to click in the exact sweet spot which can slow documentation down a bit although it only happens in certain sections.

“Packed with useful features”

Pros

It covers just about every feature you'd want in office software so it feels very complete for day-to-day use.

Cons

A few areas, like patient navigation, patient lists, insurance carriers and supplement or other inventory sections, could be a little more simple but at this point that feels more like nitpicking than a real issue.

“affordable cloud-based convenience”

Pros

It's very user-friendly, budget-friendly and best of all, it's cloud-based.

Cons

The macros could be improved to speed up SOAP notes and dedicated iPad app support would make it much more optimized to use.

“full-featured and user-friendly”

Pros

It offers a really complete set of features across every area we need.

Cons

Nothing to complain about at this point. The implementation, training and overall support have all been excellent.