Insight Software Reviews

Pros

Being a user of this software for 3 years, I have seen immense growth and betterment of this system. It is very efficient which is why it is still our go to software.

Cons

We were expecting a patient portal but so far that hasnt arrived yet.

Pros

It is very easy to make reports and schedules.

Cons

There are some issues with lagging that are sometimes too much to handle.

Pros

Billing is super efficient with the integrated system.

Cons

Speed is a bit slow.

Pros

It is a great software that I recommend to all my friends in practice.

Cons

Could do with some additional features.

Pros

We paid for the training and they delivered a great presentation with a hands-on component. It can be customized for each therapist according to their goals.

Cons

Technical support is not easy to get a hold of.

Pros

It is so simple but robust. We can easily navigate the system. They personalized it for our small clinic and the customer support is always available.

Cons

The scheduling should include a wait list too.

Pros

you cannot only be able to see your plan for the day but the week too. Month, and as distant as the plan is set for in development.

Cons

I truly dont have any loathes with this app. I will say when I begin with getting the overhaul, it was befuddling to examined.

Pros

Scheduling appointments is really easy. You can directly fax notes from the EMR. It also contains an online platform that you can use when not at the office.

Cons

The software has glitches sometimes. It also contains a big learning curve so it takes a long time to understand and get used to it but regarding the glitches, the team is fully trying to make it better.

Pros

It helps me in a way that I can view my reports and schedule in a really short time.

Cons

There is a connectivity problem that makes me wait for a huge span of time.

Pros

The scheduling feature of this software is user-friendly and straightforward. We appreciated the convenience of faxing notes directly from the EMR. The availability of an online platform was useful for off-site work, although it differed significantly from the desktop app. Additionally, the on-site support team was very helpful during our transition to this system.

Cons

We were disappointed to find that some features showcased during the demo were not included in the base program, requiring additional payments, which were not initially communicated to us. One such feature was the ability to email patients a Home Exercise Program (HEP). Learning the software demands patience and practice, as it can be time-consuming. Customizing notes proved to be more complex than expected. Our clinic also experienced issues with certain sections of notes being unexpectedly deleted.

Pros

You can easily add new templates and other things anew which is very convenient.

Cons

The changes you want to make have to be done from scratch since there is no undo button thus you have to be VERY careful.

Pros

I love that I can do everything so quickly and take a look at my schedule immediately.

Cons

Sometimes it wont connect and the servers are down which can be a nightmare.

Pros

The reporting for this software is great and makes things quite efficient at our practice.

Cons

honestly, we have no complaints about this software.

Pros

The reporting feature is great and tracks everything you do. The updates are automatic and new features are constantly being added.

Cons

The security is great but I dont like always having to enter a password.

Pros

The customer service is too good. Even when I have the slightest issue, they responded right away and fixed my problem. I am a happy customer.

Cons

It can be slightly difficult to use.

Pros

I have been using this software for a while now and I couldnt be happier. This software is a complete blessing. Billing and reporting have become very easy and fast now.

Cons

Not anything major that I can point out.

Pros

Features are extremely useful and professional. The interface is very user friendly. Overall, this software is a blessing.

Cons

Customer support can do better than they are currently.

Pros

Each system integrates very nicely with Clinicient. Reporting and billing are the two features that are our absolute favorites.

Cons

My major concern with Clinicient/Insight is the frequency of glitches or system going down.

Pros

We have had a wonderful overall experience. Our personal favorite feature is customizable templates.

Cons

I wish they have an online patient portal.

Pros

It is very easy to use for anyone. The entire thing is seamlessly connected to everything from scheduling appointments to doing billing; everything is connected and can be done within minutes.

Cons

I wish they would soon introduce a wait-list feature which is something I think it lacks.