CounSol Reviews

Pros

The video feature is great and works well most of the time though there are occasional call drops.

Cons

Currently Im struggling to integrate Office Ally for insurance billing which has been quite troublesome. Receiving ERAs promptly would expedite my account reconciliation process.

Pros

This program meets every single one of my practice management needs allowing me to handle everything independently without additional assistance.

Cons

Its ironic but the only challenge is keeping up with the frequent changes!

Pros

Its user-friendly allowing clients to schedule their own appointments. The data is comprehensive making it easy to manage client retention.

Cons

The invoice feature generates zero balance invoices if "no invoice" is selected cluttering the list. Integrating eligibility and benefits checking would make it a comprehensive client management solution.

Pros

I appreciate the integration of calendar and billing ensuring I dont miss sessions. The ERA option is helpful and clients find it convenient for bill payments.

Cons

The accounting program can be perplexing when troubleshooting inaccuracies.

Pros

Its easy to navigate with clear and accessible choices.

Cons

The short automatic log-out time is a minor inconvenience Id prefer it to be slightly longer.

Pros

I found this software easy to customize for my practice needs. Session notes became simpler with CounSols intervention selection feature. The ability to switch to a maintenance plan during business pauses was a cost-effective solution.

Cons

CounSol was my first experience with therapy software so I lacked comparisons. Overall it felt intuitive and the customer service was always helpful.

Pros

I quickly grasped how to use it within minutes. The technical support is responsive and the platform produces professional statements and documentation.

Cons

The cost is slightly higher than similar programs but the clean graphics and ease of use justify it.

Pros

Having everything available online for easy access is a huge benefit.

Cons

Learning the product wasnt easy and I still face some accounting challenges.

Pros

Its ease of use allows me to manage most aspects of my practice on one platform.

Cons

An expanded help library with instructional videos would be beneficial. Its challenging to find time for support calls but the support team is helpful.

Pros

CounSols variety of features and continuous updates make it a valuable tool that can be tailored to my requirements.

Cons

I wish there was a more user-friendly process for adding forms and assigning paperwork to different client categories.

Pros

Its user-friendly especially for billing and the progress notes are in a convenient format making my job easier.

Cons

I have no complaints after trying several other software programs this one met my needs the best.

Pros

The user-friendly interface and internal mail option are great features.

Cons

It would be helpful to have a section for closing cases.

Pros

Its easy to use HIPAA compliant and the auto reminders are helpful.

Cons

More options for font types/styles would be appreciated.

Pros

The customer service is exceptional my representative is always attentive and resolves challenges promptly.

Cons

Occasionally clients find it challenging especially when navigating the welcome email.

Pros

Its straightforward to use allowing patients to schedule their appointments and join a waitlist if none are available. I find it useful for treatment plans notes consent and billing.

Cons

Theres nothing to criticize the system functions flawlessly and I adore it.

Pros

Scheduling client reminders and payments are all easy to manage. Plus the customer service with Jonathan is fantastic.

Cons

I wish it were more mobile-friendly for therapists scheduling appointments.

Pros

Having all my therapy-related tasks in one place from notes to appointments and billing is incredibly convenient.

Cons

Integration with Google Calendar would be fantastic. Additionally more billing platform options would be welcomed as BluePay seems pricey compared to others.

Pros

After using CounSol.com for over a year I highly recommend it to busy professionals. Its intuitive for both me and my clients and the customer service is top-notch.

Cons

I cant think of any drawbacks to this product.

Pros

The all-inclusive nature of the platform with client information charting and billing in one place simplifies my day-to-day tasks.Top of Form

Cons

Maximizing the systems benefits requires a steep learning curve. However the support staff is exceptional and promptly addresses any concerns or questions.

Pros

My experience so far with this product has been great. It is convenient, user-friendly and quick. It is easy to use this product. Setting up appointments, sending reminders, sending insurance and calendars, all of this is real easy.

Cons

The only thing that consumes my time and needs to be improved is the payment area. Once you add the payment amount it cannot be edited, you have to cancel it and start all over to fix the error you might have made.