Total 542 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

25%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B
Brenda

Heart of Life Counseling LLC, 1-10 employees

5.0

I love it.

Pros

This software is really great and, having a private practice I thought that it won’t be easy to manage an EMR system, but this product has been great. This system keeps tracking of everything. Taking notes are so easy with this system. It provides with templates for notes and treatment plans. Its calendar is easily linked with your phone calendar. Patients can easily make appointments with the help of this software. it can easily be linked to insurances, which makes billing really easy and trouble free.

Cons

It doesn’t have any cons. You would like everything that it has. A few functions might require training, but once you’ve been trained on it, everything becomes really easy.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

A
Amera

The source counseling, 1-10 employees

4.0

Good for my practice.

Pros

The customer service is great, always helps. There is a learning curve to the product, but once you get to know about it, everything becomes easy and straightforward. With this product, I can easily manage my entire practice, which makes my life a lot easier for me.

Cons

There is an extra cost for video conferencing with clients. I think that there shouldn’t be an extra cost for it and it should be included in the regular cost.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7