CounSol Reviews

Pros

Ive been using CounSol for over two years. It facilitates secure telehealth services billing and record-keeping efficiently. The customer service especially during my transition to telehealth due to COVID-19 has been prompt and supportive.

Cons

Occasionally video freezes due to client internet platforms but customer service promptly addresses the issue.

Pros

This product is excellent especially for Psychological practitioners in America due to its full compliance. Its user-friendly and customer support is exceptional.

Cons

The dated interface and lack of agency scheduling and note templates are drawbacks. Compliance with Canadian health regulations would also be beneficial.

Pros

As a new business owner I value the softwares anticipation of various business aspects. The organizational structure is helpful and submitting insurance claims is easy. Accessing my entire practice from my phone is convenient and the sales teams support has been outstanding.

Cons

Navigating certain program areas and scheduling took time to master but recent updates have made scheduling easier.

Pros

The program is user-friendly for both me and my clients. It offers good value for the price with responsive support and continuous feature additions.

Cons

Overall there are no significant cons though billing can be confusing at times.

Pros

It encompasses all the features I need for my practices growth in one affordable monthly fee.

Cons

There was a learning curve initially but the representative was always helpful.

Pros

Over six years of using Counsol has immensely saved me time in various practice management tasks. Its like having a personal assistant.

Cons

I havent encountered any issues after learning how to use the program effectively.

Pros

Counsol does everything I need it to do from client reminders to secure video sessions. Its responsiveness and credit card processing feature are particularly noteworthy.

Cons

So far I havent found any areas that need improvement.

Pros

Running my practice through Counsol simplifies billing scheduling and note-keeping.

Cons

An app for mobile use would be convenient.

Pros

Having all my practice needs met in one platform including scheduling billing claims forms and a secure client portal has been immensely beneficial. The customization options and exceptional customer support make it stand out.

Cons

Integrating CounSol with accounting software would be beneficial.

Pros

I appreciate the session reminders and task assignment capabilities for supervisees.

Cons

The treatment planner should be included without additional costs per therapist.

Pros

Counsols receptiveness to user feedback and requests is commendable.

Cons

It would be helpful if program-generated numbers synced across various sections.

Pros

The softwares user-friendliness and excellent customer service make it a preferred choice.

Cons

I havent found anything to dislike and my account manager is always helpful.

Pros

Integrated billing progress notes treatment materials and client portal features enhance its usability.

Cons

Some limitations exist in certain areas like default invoice info and client reminders.

Pros

The ease of customization and comprehensive features at an affordable price point make Counsol a top choice for me.

Cons

Certain information should be restricted from clinicians and an automated To-Do List feature would be useful.

Pros

Its intuitive nature and seamless billing process make running my practice effortless.

Cons

Separate accounts for part-time employees are expensive and could be shared to reduce costs.

Pros

I value Counsols appointment reminders and continuous updates such as the recent addition of Wiley treatment plans. Its user-friendly interface streamlines charting tasks.

Cons

Being able to edit certain forms especially for children or adolescents would be beneficial.

Pros

Counsol has significantly streamlined my workload allowing me to focus more on client care. Its handling of scheduling issues and easy access for clients are particularly beneficial.

Cons

Setting up designated hours took time but customer service has been excellent.

Pros

The ability to handle homework assignments and forms directly through the portal coupled with simple billing and appointment scheduling enhances the client experience. The softwares stability especially during video sessions in rural areas is commendable.

Cons

An app for both myself and clients would be beneficial in the future.

Pros

The softwares scheduling features customizable reminders and thoughtful updates demonstrate its commitment to user satisfaction. The efficient and empathetic customer service further enhances its appeal.

Cons

Theres a limitation with divorced parents emails but recent updates addressed this issue.

Pros

As a therapist I find this platform easy for both me and my clients to use.

Cons

I dont have any complaints I like everything about it. It functions well.