CPSI Reviews

“senior lab assist

Pros

can receive more than one specimen at a time

Cons

each test has it's own bar code instead of having one bar code for chemistry/hematology/coags etc. The system UNRECEIVES and or UNCOLLECTS specimens that have already been collected and received

“Complicated and not user friendly

Pros

It allows me to open multiple patient charts simultaneously which is helpful.

Cons

The cost is too high, and the monthly prices are confusing. Customer service is terrible. It took me over a month to get comfortable using it for documentation, and it frequently needs to reconnect to the server.

“Everything about CPSI EMR is poor

Pros

So far, nothing works smoothly with anything else.

Cons

I feel like there are too many repeated inputs and it doesn't communicate well with other products. The interface is also confusing and finicky.

“Easy to use

Pros

I mainly use it for payroll and accounts, and it's easy to navigate.

Cons

The hospital has used CPSI for many years without trouble. I can't think of anything negative about it.

“Nothing special but gets the job done

Pros

We can see the patient information including demographics and medical history on the screen. The system faxes information directly from the system.

Cons

I cannot edit the available templates, which is a bit frustrating

“Terrible experience

Pros

There are no pros. It does not support doctors.

Cons

It's cumbersome, time-consuming and the search function only matches spelling. Because of this I can't find anything if I don't already know what name CPSI uses.

“Reasonable choice but outdated

Pros

It is one of better options available and has basic user functionality.

Cons

There are small bugs that have not been fixed in months. The layout is outdated and a lot of the function seem useless and arbitrary to me.

“Stay as far as you can

Pros

Customer service is pretty good considering the fact we had to call them every time there was a bug.

Cons

Not only it is an unreliable software but also it is hard to access the patient history. You have to click multiple times to get something done and the design is not intuitive at all.

“Better options are available.... IGNORE CPSI EMR

Pros

There are no positive features.

Cons

It looks and works just like Excel. You need to click multiple times to access any feature. I have used other systems and they were much better than CPSI.

“Acceptable product

Pros

I would say it is an acceptable product. It has the particular features that we require for our practice such as patient portals and procedural workflow templates.

Cons

The biggest drawback as per me is that it does not easily integrate with third-party products and that affects its functionality.

“Has a lot of room for improvements

Pros

It is reasonable and once youre used to it, it is generally simple to use.

Cons

The screens are a bit clunky to use, with too many options on one screen. It just isn’t as simple for me as I expected.

“We like it!!

Pros

CPSI is easy to use and it is listed among one of the best software available in the market.

Cons

It seems like some options were placed anywhere just because they did not have enough space to adjust them into the right place. It also has some bugs which are still not fixed which creates a problem for us at times.

“Worst system

Pros

I am an ICU contact nurse and I would surely have to quit my job if I have to use this worst system. Does Not help me in any way.

Cons

It doesnt make sense at all. I need to scroll through the screen a lot to get the required document. Its like you work on an excel spreadsheet and then throw the files away to sort them later. I dont recommend this at all.

“Meets our needs

Pros

It's easy to use and navigate. CPSI is my favorite among many systems I've used.

Cons

I haven't found anything I dislike about CPSI. It meets the needs of our company well.

“CPSI is good

Pros

By going into one screen, I'm able to audit charts that are super amazing. If you know where the data can be found it becomes easy. Additionally, it is anything but difficult to keep a running record.

Cons

Creating a new form feels a bit tricky to me as it requires a lot of steps and going back and forth between charts.

“Good but lacks feautres

Pros

It's functional but lacks extra features. Some processes are long and complicated, but it's cheaper.

Cons

It's slow, especially when I am pulling data from the backend. But it gets the job done for a fraction of the price.

“Waste of time and money

Pros

It's hard to maneuver, takes multiple clicks to navigate, but eventually gets you where you need to go.

Cons

It takes too many clicks to navigate through a patient visit, limiting the number of patients I can see in a day.

“For your patients safety avoid it at any cost

Pros

It's an electronic system but the worst EMR I've ever come across.

Cons

Compared to other EMRs, CPSI EMR system is really bad. Almost everything seems to work the wrong manner and there is no clear overview of things. Most of my colleagues have just gone back to using paper files.

“Its a scam

Pros

There are no pros for CPSI. It doesn't work most of the time.

Cons

It doesn't allow real-time work and lacks options for other disciplines besides nursing. There's no way to run reports relevant to my job, and no billing option.

“ease of access

Pros

I like that if I forget to include something important, it reminds me instantly when I try to finish filling out the record.

Cons

It doesn’t allow us to add our own documents, it only allows you to use what they’ve provided you with.

“Not my first choice

Pros

I've used it this system every once in a while, when I needed to and but I didn't care much about it. Had another application that offers something similar and I like using it more.

Cons

It's poorly designed and not user-friendly. It's much easier to use another product we have access to.

“Use this if you want to suffer

Pros

If I had the option, I would definitely rate it a zero. It has a lot of limitations like only being able to open one chart at a time and adding labs or radiology workups is way to difficult.

Cons

Everything about this software is poor as I mentioned in the pros section. So, avoid it at any cost.

“Outdated, complex and whatnot

Pros

There's nothing good I can say about CPSI software.

Cons

It's difficult to use, not user-friendly and too outdated. It takes too much of my time to document anything and it can't meet modern demands.