softwareCPSI EMR Software Reviews
40 Reviews
Overall Rating
2.4
40 Reviews
Rating Distribution
5
(1)
4
(5)
3
(14)
2
(9)
1
(11)
Satisfaction Score
Ease of use
5
Value for money
5
Customer Support
6
Functionality
5
Overall Rating
2.4
40 Reviews
Rating Distribution
5
(1)
4
(5)
3
(14)
2
(9)
1
(11)
Satisfaction Score
Ease of use
5
Value for money
5
Customer Support
6
Functionality
5
Filters
Specialty
Provider Size
Time Used
Difficult to learn and not intuitive
Difficult to learn and not intuitive
Pros
Being able to open multiple patient charts simultaneously is helpful.
Cons
The cost is too high, and the monthly prices are confusing. Customer service is terrible. It took me over a month to get comfortable using it for documentation, and it frequently needs to reconnect to the server.
Ease of use
2
Value for money
2
Customer Support
6
Functionality
8
Michael
Hospital & Health Care, 101-500 employees
Less than a year
Jun 09, 2023
Update needed
Update needed
Pros
The customer support was excellent, probably due to their experience from handling many calls. After-hours service was prompt too.
Cons
Asana's interface looks outdated, like it's from the pre-2000 era. Configuring backend stuff goes against common IT instincts. However, after doing it 10 times, it becomes easier to handle.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
4
Ian
Hospital & Health Care, 51-100 employees
More than a year
Dec 11, 2022
Low cost, low quality, low usability
Low cost, low quality, low usability
Pros
So far, nothing works smoothly with anything else.
Cons
There are too many repeated inputs, and it doesn't communicate well with other products. The interface is confusing and finicky.
Ease of use
2
Value for money
2
Customer Support
4
Functionality
5
Les
Medical Practice, 500+ employees
Less than 6 months
Jun 15, 2022
CPSI
CPSI
Pros
I mainly use it for payroll and accounts, and it's easy to navigate.
Cons
The hospital has used CPSI for many years without trouble. I can't think of anything negative about it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
lisa
Hospital & Health Care, 101-500 employees
More than a year
Jun 19, 2021
Communication needs work
Communication needs work
Pros
We can see the patient information including demographics and medical history on the screen. The system faxes information directly from the system.
Cons
The templates are not available for editing.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Cathy
Bath Community Hospital, 50-99 employees
Apr 26, 2021
Really bad
Really bad
Pros
There are no pros. It does not support doctors.
Cons
The search function is difficult and it is really cumbersome. I do not like it because of all the pain it put me through.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Mark
Healthcare Service Co, 100-499 employees
Apr 23, 2021
I enjoy using it
I enjoy using it
Pros
It is very easy to enter information and look up records. I enjoy using it to audit my practice.
Cons
When you are creating a new form there is a lot of going back and forth.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Anne
Pecos County Hospital, 100-499 employees
Apr 16, 2021
Not easy to use but does its job
Not easy to use but does its job
Pros
It is one of better options available and has basic user functionality.
Cons
There are small bugs that have not been solved in months. The layout is outdated and a lot of the function seem useless and arbitrary.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Leroy
Daytona Medical Center, 10-49 employees
Apr 13, 2021
I dont recommend it!
I dont recommend it!
Pros
Customer service is pretty good considering the fact we had to call them every time there was a bug.
Cons
It is an unreliable software and hard to get through to the patient history. You have to click multiple times and the design is not intuitive at all.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
Matthew
Primary Care, 10-49 employees
Apr 09, 2021
It is the worst EHR system
It is the worst EHR system
Pros
There are no positive features.
Cons
It looks and works just like Excel. You need to click multiple times to access any feature. I have used other systems and they were much better than CPSI.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Christina
Hospital and Healthcare, 50-99 employees
Apr 07, 2021
Passable.
Passable.
Pros
I would say it is an acceptable product. It has the particular features that we require for our practice such as patient portals and procedural workflow templates.
Cons
The biggest drawback with this is that it does not easily integrate with third-party products and that affects its functionality.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
5
Paul
Premier Health IT Solutions, 2-9 employees
Apr 06, 2021
Not user-friendly.
Not user-friendly.
Pros
I use this software every now and then when I felt the need. Although I did not really go into many details about the features and everything, it got the basic job done for me. Later on, I switched to another similar application.
Cons
The biggest flaw in this software is that it is not user-friendly at all and it is quite difficult to learn.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Stephen
Hatch SC anesthesia llc, 1 employees
Apr 05, 2021
Could be way better
Could be way better
Pros
It is reasonable and once youre used to it, it is generally simple to use.
Cons
The screens are a bit clumsy to use with as well numerous choices on one screen... not straightforward enough
Ease of use
7
Value for money
7
Customer Support
6
Functionality
8
Cheryl
Wyoming County Hospital , 100-499 employees
Mar 10, 2021
Effective and Good for our clinic
Effective and Good for our clinic
Pros
CPSI is easy to use and it is listed among one of the best software available in the market.
Cons
It seems like some options were placed as if they did not have enough space to adjust them into the right place. It also has some bugs which are still not fixed which creates a problem.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Christina
Medical Practice, 100-499 employees
Mar 04, 2021
Avoid at all costs
Avoid at all costs
Pros
I am an ICU contact nurse and I would surely have to quit my job if I have to use this worst system. Does Not help me in any way.
Cons
It doesnt make sense at all. I need to scroll through the screen a lot to get the required document. Its like you work on an excel spreadsheet and then throw the files and keep sorting them later. I dont recommend this at all.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Christina
Hospital and Health Care, 100-499 employees
Mar 01, 2021
Avoid it at all costs.
Avoid it at all costs.
Pros
The customer service is decent.
Cons
It lacks a lot of features and is very slow.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Matthew
Primary Care, 11-50 employees employees
Sep 15, 2020
The worst software I have used in all my time in this fileld!!!
The worst software I have used in all my time in this fileld!!!
Pros
I cannot think of one positive thing to say.
Cons
I cannot make sense of ANYTHING. It is so confusing, you have to click through 50 screens to access any type of information. Complete waste of time and money!
Ease of use
4
Value for money
2
Customer Support
4
Functionality
2
Christina
Hospital & Health Care, 51-200 employees employees
Sep 03, 2020
Worst system I've used so far
Worst system I've used so far
Pros
It helps me keep my job, but it's so terrible that I'd quit if I had to use it all the time.
Cons
Everything seems disorganized, with 50 screens to click through to access information. No prompts to remember anything. It's like charting on an Excel spreadsheet and then throwing the files in the trash to sort through later.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Christina
Hospital & Health Care, 51-100 employees
Less than 6 months
Jan 21, 2019
Avoid at all Costs
Avoid at all Costs
Pros
Customer service is great, but you'll need it a lot because the system is buggy.
Cons
It's slow and unreliable, lacking many features, or you have to pay extra. Built on "episodes," not an intuitive narrative, so it's hard to see the whole patient's history without clicking through multiple layers.
Ease of use
3
Value for money
4
Customer Support
10
Functionality
3
Matthew
Medical Practice, 11-50 employees
More than a year
Dec 02, 2018
Evident - Not the easiest to use but it gets the job done.
Evident - Not the easiest to use but it gets the job done.
Pros
Evident was easy to use and is one of the better EHR systems available.
Cons
The front end looks old compared to competitors, and some options seem randomly placed. There are small bugs that haven't been fixed for years, like checkboxes not working in full screen mode.
Ease of use
3
Value for money
4
Customer Support
6
Functionality
8
Anonymous
Not specified, 51-100 employees
More than a year
Dec 01, 2018
CPSI System
CPSI System
Pros
It's easy to use and navigate, my favorite among many systems I've used.
Cons
I haven't found anything I dislike about CPSI. It meets the needs of our company well.
Ease of use
10
Value for money
6
Customer Support
6
Functionality
10
Anonymous
Not specified, 101-500 employees
More than a year
Nov 01, 2018
They could improve
They could improve
Pros
This product is easy to use once you’ve gotten the hang of it. It is affordable as well.
Cons
The screen is a bit clunky and it has a lot of options available on the screen which creates confusion.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Cheryl
Wyoming County Hospital, 201-500 employees employees
Oct 15, 2018
Could be better...
Could be better...
Pros
It's affordable and relatively easy to use once you're used to it.
Cons
The screens are clumsy, with too many choices. Not simple enough.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Cheryl
Hospital & Health Care, 101-500 employees
More than a year
Oct 01, 2018
CPSI
CPSI
Pros
By going into one screen, I’m able to audit charts that are super amazing. If you know where the data can be found it is easily accessible. Additionally, it is anything but difficult to keep a running record.
Cons
Creating a new form is a bit tricky as it requires a lot of steps and going back and forth between charts.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Anne
Pecos County Memorial Hospital, 201-500 employees employees
Sep 06, 2018
CPSI
CPSI
Pros
If you know where to find information, it's easily accessible, and keeping a running record is simple.
Cons
Creating a new form is difficult and involves lots of steps and going back and forth between charts.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Anne
Hospital & Health Care, 101-500 employees
More than a year
Sep 03, 2018
The worst EHR I have ever used
The worst EHR I have ever used
Pros
There are no clinical documentation features, as it's mainly designed for billing.
Cons
It's cumbersome, time-consuming, and the "search" function only matches spelling. You can't find something if you don't already know what name CPSI uses.
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Mark
Hospital & Health Care, 101-500 employees
More than a year
May 06, 2018
The system that does not communicate with any other of the most popular hospital platform software systems.
The system that does not communicate with any other of the most popular hospital platform software systems.
Pros
The e-forms can be used in both inpatient and outpatient settings, but setting up faxing with patient details is complicated.
Cons
It doesn't keep up with Medicare requirements and lacks templates for customization. Building e-forms step by step is tedious, and there's limited flexibility.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Cathy
Medical Practice, 51-100 employees
More than a year
Jan 04, 2018
Simplistic but functional
Simplistic but functional
Pros
It's functional but lacks extra features. Some processes are long and complicated, but it's cheaper.
Cons
It's slow, especially when pulling data from the backend. But it gets the job done for a fraction of the price.
Ease of use
6
Value for money
5
Customer Support
3
Functionality
4
Chris
Not specified, 500+ employees
More than a year
Aug 05, 2017
very time consuming
very time consuming
Pros
It's hard to maneuver, takes multiple clicks to navigate, but eventually gets you where you need to go.
Cons
It takes too many clicks to navigate through a patient visit, limiting the number of patients I can see in a day.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
8
Gerard
Medical Practice, 101-500 employees
More than a year
May 08, 2017
Stay away from this EMR if you want your patients to stay alive
Stay away from this EMR if you want your patients to stay alive
Pros
It's an electronic system but the worst EMR I've experienced.
Cons
Compared to other EMRs, this system is shocking. Almost everything works counterintuitively, and there's no overview. Most of my colleagues went back to paper files.
Ease of use
2
Value for money
1
Customer Support
2
Functionality
1
Maarten
Medical Practice, 51-100 employees
More than a year
Apr 16, 2017
CPSI DOES NOT WORK
CPSI DOES NOT WORK
Pros
There are no pros for CPSI. It doesn't work most of the time.
Cons
It doesn't allow real-time work and lacks options for other disciplines besides nursing. There's no way to run reports relevant to my job, and no billing option.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
1
DEBBIE
Medical Practice, 101-500 employees
More than a year
Apr 15, 2017
accesibility
accesibility
Pros
I like that it prompts you if you forget to add a vital sign before closing a document.
Cons
You can't add your own documents to the system, only use what they provide. This means we have to reorder paper documents when we want to make changes.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
shelly
Medical Practice, 11-50 employees
More than a year
Apr 13, 2017
accessibility
accessibility
Pros
I like the way that on the off chance that you neglect to include a vital in, it prompts you in the event that you attempt to finish off record.
Cons
It doesn’t allow us to add our own documents, it only allows you to use what they’ve provided you with.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
shelly
Urgent Care/Occupational Health, 11-50 employees employees
Apr 11, 2017
Antiquated EMR Software
Antiquated EMR Software
Pros
I've dealt with many limitations using this system, including viewing one record at a time, limited typing space, and frequent crashes.
Cons
nothing as such.
Ease of use
6
Value for money
4
Customer Support
8
Functionality
4
Gil
Not specified, N/A employees
Free Trial
Dec 27, 2016
Not user-friendly.
Not user-friendly.
Pros
I’ve used it this system every once in a while, when I needed to yet didn’t care for the product much. Had another application that accomplished something comparative thus I used it more
Cons
The system is not user-friendly or easy to use.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
7
Stephen
Hatch SC anesthesia llc, 1 employee employees
Oct 13, 2016
CPSI is Ok at best
CPSI is Ok at best
Pros
I didn't like the product and used it only when necessary.
Cons
It's poorly designed and not user-friendly. It's much easier to use another product we have access to.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Stephen
Medical Practice, 1-10 employees
Less than a year
Oct 02, 2016
Give this a try if you want to indulge in self-abuse.
Give this a try if you want to indulge in self-abuse.
Pros
It has many limitations, including only being able to open one chart at a time and difficulty adding labs or radiology workups.
Cons
No issues found so far
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Gil
Not specified, N/A employees
Free Trial
Mar 17, 2016
CPSI EHR
CPSI EHR
Pros
This product is okay. It provides specific functionalities that we require.
Cons
CPSI doesn’t integrate well with third-party products.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Paul
Premier Health IT Solutions, - employees
Mar 16, 2016
CPSI Software
CPSI Software
Pros
There's nothing good I can say about CPSI software.
Cons
It's difficult to use, not user-friendly, and too outdated. It takes too much time to document, and it can't meet modern demands.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
1
Bonnie
Medical Practice, N/A employees
Less than a year
Mar 14, 2016
CPSI EHR Review
CPSI EHR Review
Pros
CPSI EHR is decent but has limited integration with third-party products.
Cons
It doesn't integrate well with third-party applications.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
8
Paul
Medical Practice, N/A employees
Less than 6 months
Mar 01, 2016
Filters
Difficult to learn and not intuitive
Difficult to learn and not intuitive
Pros
Being able to open multiple patient charts simultaneously is helpful.
Cons
The cost is too high, and the monthly prices are confusing. Customer service is terrible. It took me over a month to get comfortable using it for documentation, and it frequently needs to reconnect to the server.
Ease of use
2
Value for money
2
Customer Support
6
Functionality
8
Michael
Hospital & Health Care, 101-500 employees
Less than a year
Jun 09, 2023
Update needed
Update needed
Pros
The customer support was excellent, probably due to their experience from handling many calls. After-hours service was prompt too.
Cons
Asana's interface looks outdated, like it's from the pre-2000 era. Configuring backend stuff goes against common IT instincts. However, after doing it 10 times, it becomes easier to handle.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
4
Ian
Hospital & Health Care, 51-100 employees
More than a year
Dec 11, 2022
Low cost, low quality, low usability
Low cost, low quality, low usability
Pros
So far, nothing works smoothly with anything else.
Cons
There are too many repeated inputs, and it doesn't communicate well with other products. The interface is confusing and finicky.
Ease of use
2
Value for money
2
Customer Support
4
Functionality
5
Les
Medical Practice, 500+ employees
Less than 6 months
Jun 15, 2022
CPSI
CPSI
Pros
I mainly use it for payroll and accounts, and it's easy to navigate.
Cons
The hospital has used CPSI for many years without trouble. I can't think of anything negative about it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
lisa
Hospital & Health Care, 101-500 employees
More than a year
Jun 19, 2021
Communication needs work
Communication needs work
Pros
We can see the patient information including demographics and medical history on the screen. The system faxes information directly from the system.
Cons
The templates are not available for editing.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Cathy
Bath Community Hospital, 50-99 employees
Apr 26, 2021
Really bad
Really bad
Pros
There are no pros. It does not support doctors.
Cons
The search function is difficult and it is really cumbersome. I do not like it because of all the pain it put me through.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Mark
Healthcare Service Co, 100-499 employees
Apr 23, 2021
I enjoy using it
I enjoy using it
Pros
It is very easy to enter information and look up records. I enjoy using it to audit my practice.
Cons
When you are creating a new form there is a lot of going back and forth.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Anne
Pecos County Hospital, 100-499 employees
Apr 16, 2021
Not easy to use but does its job
Not easy to use but does its job
Pros
It is one of better options available and has basic user functionality.
Cons
There are small bugs that have not been solved in months. The layout is outdated and a lot of the function seem useless and arbitrary.
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Leroy
Daytona Medical Center, 10-49 employees
Apr 13, 2021
I dont recommend it!
I dont recommend it!
Pros
Customer service is pretty good considering the fact we had to call them every time there was a bug.
Cons
It is an unreliable software and hard to get through to the patient history. You have to click multiple times and the design is not intuitive at all.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
Matthew
Primary Care, 10-49 employees
Apr 09, 2021
It is the worst EHR system
It is the worst EHR system
Pros
There are no positive features.
Cons
It looks and works just like Excel. You need to click multiple times to access any feature. I have used other systems and they were much better than CPSI.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Christina
Hospital and Healthcare, 50-99 employees
Apr 07, 2021
Passable.
Passable.
Pros
I would say it is an acceptable product. It has the particular features that we require for our practice such as patient portals and procedural workflow templates.
Cons
The biggest drawback with this is that it does not easily integrate with third-party products and that affects its functionality.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
5
Paul
Premier Health IT Solutions, 2-9 employees
Apr 06, 2021
Not user-friendly.
Not user-friendly.
Pros
I use this software every now and then when I felt the need. Although I did not really go into many details about the features and everything, it got the basic job done for me. Later on, I switched to another similar application.
Cons
The biggest flaw in this software is that it is not user-friendly at all and it is quite difficult to learn.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Stephen
Hatch SC anesthesia llc, 1 employees
Apr 05, 2021
Could be way better
Could be way better
Pros
It is reasonable and once youre used to it, it is generally simple to use.
Cons
The screens are a bit clumsy to use with as well numerous choices on one screen... not straightforward enough
Ease of use
7
Value for money
7
Customer Support
6
Functionality
8
Cheryl
Wyoming County Hospital , 100-499 employees
Mar 10, 2021
Effective and Good for our clinic
Effective and Good for our clinic
Pros
CPSI is easy to use and it is listed among one of the best software available in the market.
Cons
It seems like some options were placed as if they did not have enough space to adjust them into the right place. It also has some bugs which are still not fixed which creates a problem.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Christina
Medical Practice, 100-499 employees
Mar 04, 2021
Avoid at all costs
Avoid at all costs
Pros
I am an ICU contact nurse and I would surely have to quit my job if I have to use this worst system. Does Not help me in any way.
Cons
It doesnt make sense at all. I need to scroll through the screen a lot to get the required document. Its like you work on an excel spreadsheet and then throw the files and keep sorting them later. I dont recommend this at all.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Christina
Hospital and Health Care, 100-499 employees
Mar 01, 2021
Avoid it at all costs.
Avoid it at all costs.
Pros
The customer service is decent.
Cons
It lacks a lot of features and is very slow.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Matthew
Primary Care, 11-50 employees employees
Sep 15, 2020
The worst software I have used in all my time in this fileld!!!
The worst software I have used in all my time in this fileld!!!
Pros
I cannot think of one positive thing to say.
Cons
I cannot make sense of ANYTHING. It is so confusing, you have to click through 50 screens to access any type of information. Complete waste of time and money!
Ease of use
4
Value for money
2
Customer Support
4
Functionality
2
Christina
Hospital & Health Care, 51-200 employees employees
Sep 03, 2020
Worst system I've used so far
Worst system I've used so far
Pros
It helps me keep my job, but it's so terrible that I'd quit if I had to use it all the time.
Cons
Everything seems disorganized, with 50 screens to click through to access information. No prompts to remember anything. It's like charting on an Excel spreadsheet and then throwing the files in the trash to sort through later.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Christina
Hospital & Health Care, 51-100 employees
Less than 6 months
Jan 21, 2019
Avoid at all Costs
Avoid at all Costs
Pros
Customer service is great, but you'll need it a lot because the system is buggy.
Cons
It's slow and unreliable, lacking many features, or you have to pay extra. Built on "episodes," not an intuitive narrative, so it's hard to see the whole patient's history without clicking through multiple layers.
Ease of use
3
Value for money
4
Customer Support
10
Functionality
3
Matthew
Medical Practice, 11-50 employees
More than a year
Dec 02, 2018
Evident - Not the easiest to use but it gets the job done.
Evident - Not the easiest to use but it gets the job done.
Pros
Evident was easy to use and is one of the better EHR systems available.
Cons
The front end looks old compared to competitors, and some options seem randomly placed. There are small bugs that haven't been fixed for years, like checkboxes not working in full screen mode.
Ease of use
3
Value for money
4
Customer Support
6
Functionality
8
Anonymous
Not specified, 51-100 employees
More than a year
Dec 01, 2018
CPSI System
CPSI System
Pros
It's easy to use and navigate, my favorite among many systems I've used.
Cons
I haven't found anything I dislike about CPSI. It meets the needs of our company well.
Ease of use
10
Value for money
6
Customer Support
6
Functionality
10
Anonymous
Not specified, 101-500 employees
More than a year
Nov 01, 2018
They could improve
They could improve
Pros
This product is easy to use once you’ve gotten the hang of it. It is affordable as well.
Cons
The screen is a bit clunky and it has a lot of options available on the screen which creates confusion.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Cheryl
Wyoming County Hospital, 201-500 employees employees
Oct 15, 2018
Could be better...
Could be better...
Pros
It's affordable and relatively easy to use once you're used to it.
Cons
The screens are clumsy, with too many choices. Not simple enough.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Cheryl
Hospital & Health Care, 101-500 employees
More than a year
Oct 01, 2018
CPSI
CPSI
Pros
By going into one screen, I’m able to audit charts that are super amazing. If you know where the data can be found it is easily accessible. Additionally, it is anything but difficult to keep a running record.
Cons
Creating a new form is a bit tricky as it requires a lot of steps and going back and forth between charts.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Anne
Pecos County Memorial Hospital, 201-500 employees employees
Sep 06, 2018
CPSI
CPSI
Pros
If you know where to find information, it's easily accessible, and keeping a running record is simple.
Cons
Creating a new form is difficult and involves lots of steps and going back and forth between charts.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Anne
Hospital & Health Care, 101-500 employees
More than a year
Sep 03, 2018
The worst EHR I have ever used
The worst EHR I have ever used
Pros
There are no clinical documentation features, as it's mainly designed for billing.
Cons
It's cumbersome, time-consuming, and the "search" function only matches spelling. You can't find something if you don't already know what name CPSI uses.
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Mark
Hospital & Health Care, 101-500 employees
More than a year
May 06, 2018
The system that does not communicate with any other of the most popular hospital platform software systems.
The system that does not communicate with any other of the most popular hospital platform software systems.
Pros
The e-forms can be used in both inpatient and outpatient settings, but setting up faxing with patient details is complicated.
Cons
It doesn't keep up with Medicare requirements and lacks templates for customization. Building e-forms step by step is tedious, and there's limited flexibility.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Cathy
Medical Practice, 51-100 employees
More than a year
Jan 04, 2018
Simplistic but functional
Simplistic but functional
Pros
It's functional but lacks extra features. Some processes are long and complicated, but it's cheaper.
Cons
It's slow, especially when pulling data from the backend. But it gets the job done for a fraction of the price.
Ease of use
6
Value for money
5
Customer Support
3
Functionality
4
Chris
Not specified, 500+ employees
More than a year
Aug 05, 2017
very time consuming
very time consuming
Pros
It's hard to maneuver, takes multiple clicks to navigate, but eventually gets you where you need to go.
Cons
It takes too many clicks to navigate through a patient visit, limiting the number of patients I can see in a day.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
8
Gerard
Medical Practice, 101-500 employees
More than a year
May 08, 2017
Stay away from this EMR if you want your patients to stay alive
Stay away from this EMR if you want your patients to stay alive
Pros
It's an electronic system but the worst EMR I've experienced.
Cons
Compared to other EMRs, this system is shocking. Almost everything works counterintuitively, and there's no overview. Most of my colleagues went back to paper files.
Ease of use
2
Value for money
1
Customer Support
2
Functionality
1
Maarten
Medical Practice, 51-100 employees
More than a year
Apr 16, 2017
CPSI DOES NOT WORK
CPSI DOES NOT WORK
Pros
There are no pros for CPSI. It doesn't work most of the time.
Cons
It doesn't allow real-time work and lacks options for other disciplines besides nursing. There's no way to run reports relevant to my job, and no billing option.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
1
DEBBIE
Medical Practice, 101-500 employees
More than a year
Apr 15, 2017
accesibility
accesibility
Pros
I like that it prompts you if you forget to add a vital sign before closing a document.
Cons
You can't add your own documents to the system, only use what they provide. This means we have to reorder paper documents when we want to make changes.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
shelly
Medical Practice, 11-50 employees
More than a year
Apr 13, 2017
accessibility
accessibility
Pros
I like the way that on the off chance that you neglect to include a vital in, it prompts you in the event that you attempt to finish off record.
Cons
It doesn’t allow us to add our own documents, it only allows you to use what they’ve provided you with.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
shelly
Urgent Care/Occupational Health, 11-50 employees employees
Apr 11, 2017
Antiquated EMR Software
Antiquated EMR Software
Pros
I've dealt with many limitations using this system, including viewing one record at a time, limited typing space, and frequent crashes.
Cons
nothing as such.
Ease of use
6
Value for money
4
Customer Support
8
Functionality
4
Gil
Not specified, N/A employees
Free Trial
Dec 27, 2016
Not user-friendly.
Not user-friendly.
Pros
I’ve used it this system every once in a while, when I needed to yet didn’t care for the product much. Had another application that accomplished something comparative thus I used it more
Cons
The system is not user-friendly or easy to use.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
7
Stephen
Hatch SC anesthesia llc, 1 employee employees
Oct 13, 2016
CPSI is Ok at best
CPSI is Ok at best
Pros
I didn't like the product and used it only when necessary.
Cons
It's poorly designed and not user-friendly. It's much easier to use another product we have access to.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Stephen
Medical Practice, 1-10 employees
Less than a year
Oct 02, 2016
Give this a try if you want to indulge in self-abuse.
Give this a try if you want to indulge in self-abuse.
Pros
It has many limitations, including only being able to open one chart at a time and difficulty adding labs or radiology workups.
Cons
No issues found so far
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Gil
Not specified, N/A employees
Free Trial
Mar 17, 2016
CPSI EHR
CPSI EHR
Pros
This product is okay. It provides specific functionalities that we require.
Cons
CPSI doesn’t integrate well with third-party products.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Paul
Premier Health IT Solutions, - employees
Mar 16, 2016
CPSI Software
CPSI Software
Pros
There's nothing good I can say about CPSI software.
Cons
It's difficult to use, not user-friendly, and too outdated. It takes too much time to document, and it can't meet modern demands.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
1
Bonnie
Medical Practice, N/A employees
Less than a year
Mar 14, 2016
CPSI EHR Review
CPSI EHR Review
Pros
CPSI EHR is decent but has limited integration with third-party products.
Cons
It doesn't integrate well with third-party applications.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
8
Paul
Medical Practice, N/A employees
Less than 6 months
Mar 01, 2016