
Credible EHR Reviews
Total 4 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars75%
3
Stars25%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Janice
Mental Health Care, 11-50 employees
More than a year
“Userfriendly and efficient
Pros
When it's functioning properly, Credible is remarkably smooth and user-friendly, making it easy for me to accomplish my tasks.
Cons
When It's time for the weekly upgrade, it is very frustrating that it messes up something else.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Vince
Hospital & Health Care, 51-100 employees
More than a year
“A solid product
Pros
It is easy for the front staff to use for notes and service planning.
Cons
The reporting is complicated unless you are set up correctly from the beginning.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Ernest
Mental Health Care, 101-500 employees
More than a year
“Pretty Satisfied!
Pros
Credible's Knowledge Base and Learning Management System training website are very useful. We had a training domain set up for staff practice before going live. The support team, contacted via task ticket, and the end-user training facilitated by Credible, as well as direct contacts like our Senior Partner relationship manager, are valuable resources.
Cons
There are some limitations with prescribing/ ordering medication.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Ed
Hospital & Health Care, 500+ employees
More than a year
“It works most of the time
Pros
The application is fairly easy to use and allows some workflow creation that aligns with clinical care programs. Basic client and service data are easy to report and extract for non-technical users.
Cons
Ability to build intelligence into forms and data fields is limited, which leads to significant duplicate and/or manual entry of data in order to comply with state, federal and internal organizational data collection needs.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8