Curve Dental Reviews

“Very happy we switched to Curve Dental

Pros

Curve is very much easy to use. The transition was smooth and I appreciate the constant improvements. The additional features like hands free perio charting, credit card point of sale and electronic claim submission are fantastic.

Cons

It would be highly beneficial for us to have a Spanish option for patient reminders. In addition the measurement tool in the imaging feature is not very accurate and the imaging itself loads slowly.

“The why and why not's about Curve

Pros

I am not entirely sure but The software isn't bad. still I feel it should offer more options for customizing each practice's needs.

Cons

The integration process was not simple as it should. When we brought over balances from our old software as "converted balances" we weren't adequately informed about how it would affect insurance claims. Updating imaging is always problematic with frequent updates. The accounting aspect remains challenging, especially with a "running balance" even when the balance is zero. There are issues with insurance processing and claims such as placing the Subscriber ID where the social security number should be on printed claims. Despite reaching out multiple times, this issue hasn't been resolved. I requested an update to download all X-rays at once for emailing to another provider but it is only possible when they are in a mount, not individually.

“Let's Smile loves using CURVE Hero and CURVE Gro

Pros

The customer service is outstanding. Whenever the dental team has a question, they can easily find answers in the Curve Community. The instructions are clear and provide step by step guidance. We also love the fact that this software is cloud based. As we travel to school based dental clinics throughout SE Minnesota, we can access patient charts from any location within our outreach program.

Cons

We have not encountered any issues with Curve Dental so far

“Best Dental Software I ever used!

Pros

The smooth and simplicity of this software make life a lot simpler. I also like the responsive customer service whenever an issue arises. they always have a solution.

Cons

Honestly it has everything we need to run a successful practice!

“Manager

Pros

Its easy to use for general tasks and training for appointments and accessing other parts of the ledger is straightforward.

Cons

The billing ledger and insurance processes are not very user friendly mainly for staff members who are not familiar with the software.

“Cloud Based Dental Software with Superb Support

Pros

The support is top notch. I can reach out anytime, and the team will guide me through any problem I face. They are always very helpful.

Cons

Adjusting to some of the billing changes was a bit hard.

“Easy to use and Customer Service is top notch

Pros

The software itself is user friendly and very easy to navigate. Any issue we have encountered has been promptly resolved within a day. The addition of Curve GRO has been a lifesaver as it eliminated the need to double notate everything in correspondence with our old program. The ability to edit and create different reports has greatly aided in business analysis and patient management.

Cons

I wish there was a way to make certain fields of patient forms "required" and it would be helpful if self scheduling could be based on a block of rooms rather than just one room. We often overlap and forget to block off the room it pulls from.

“Highly Recommend

Pros

Curve is a fantastic software for practices with multiple locations. It simplifies management across all locations and the reporting on a daily, weekly and monthly basis is streamlined.

Cons

It would be great if they do something to make it more pediatric and ortho friendly. Having options like "mother" and "father" instead of just "contact" or "patient" would be fantastic. Reports need to be adjusted to exclude parents from active patient counts. A payment plan option would be beneficial. Ideally the software should cater to both pediatric and ortho practices but at the very least, it should allow the setup of payment plans for ortho contracts, which is currently not offered. As a result we have to use separate software foreach specialty, which is less than ideal.

“Not recommeded for public health facility

Pros

Charting is simple with this product and the customer service is superb.

Cons

As a public health facility, we need to track different payer types which is currently not possible with Curve. Moreover we require more options for running different types of reports.

“Switch Now!!! - A wonderful all around dental system - No Regrets!!!

Pros

Integration was seamless and data transfer was flawless. In the beginning I had reservations about using cloud software but it turned out to be fantastic! The support provided is exceptional and they genuinely listen to suggestions and implement them to enhance the software.

Cons

Curve is constantly improving but it could offer more functionality like third party add ons for patient communication and outreach.

“User friendly system with some features to be desired.

Pros

Learning and using the system was not an issue at all. Also the features I liked the most is that is cloud based.

Cons

We have 4 separate locations on the same system but we can't select one specific office consistently such as providers or specific tags.

“Very pleased I made the transition to modern cloud-based Curve from my old industry standard softwar

Pros

The support and training provided by Curve team are exceptional. They are always available and even have a ticket system within the software for non urgent issues, questions or suggestions. I wish more companies did this. I also like their inclusive claims management and reasonable pricing for the features, which is actually lower than what I used to pay for my previous "#1 industry leading software" that required piecing together similar features. Transitions are always challenging but Curve ensured our success, and I'm amazed by the frequent and impactful software updates they provide (monthly) at no additional cost. I suspect some legacy software vendors don't offer this because updating every server and workstation can be a hassle (time consuming, frustrating, and often results in post update issues). Curve eliminates all these problems by updating seamlessly in the background, making the new features "magically" available without requiring my time to manually update each station. Time and frustration are saved with Curve.

Cons

The clinical notes are reasonable and it is possible to create templates. However I wish there was more flexibility in creating response based templates. It is a minor concern of ours

“We love Curve!

Pros

The software is highly intuitive and incredibly easy to use.

Cons

It would be great to have the ability to add X rays sent by patients directly to the imaging section of their charts.

“Decent program few little bugs mostly great

Pros

While Curve has many useful features I do find the way families are linked could be improved. There should be an option to add notes that apply to all families if relevant. A pop up feature for all families would be beneficial as well.

Cons

There is a lack of family unity within the software and when I reach out for help I often receive responses indicating that they are still working on it. I don't see issues being resolved anytime soon.

“Curve

Pros

It's easy to use and navigate through the charting and patient entry processes.

Cons

Everything works great and I have no complaints. However the training could be modified to better suit a school setting.

“Decent product for multiple practices but it definitely has its flaws

Pros

It is easy to use and the Sidekick and Curve Gro reminders along with two way texting are its standout features. Transitioning with patients was effortless even thoughs it did take some time to sort through all the patient records.

Cons

Unfortunately, there is no mobile app for curve dentists and I can only view my schedule without the ability to move appointments. When I first switched over, I encountered difficulties integrating credit card payments (both physical terminal and E portal) with the software. After six months and trying four different credit card terminals, I gave up and started using other vendors, manually inputting the payment into the ledgers. This renders the patient portal almost useless because patients want the convenience of paying their bills online. The other features of the portal are merely superficial. Additionally, I can only use one sensor at a time.

“Curve was the best decision for my practice!

Pros

Curve Dental has made my pediatric practice a smooth process and a success.

Cons

We hardly encounter issues with Curve. Occasionally there are glitches with the X rays but they are usually resolved quickly

“Good for a beginner

Pros

Setting up Curve was the simplest task and it was intuitive and easy to learn. It is a cost effective option for a dental hygienist starting out in the business.

Cons

The digital hard tissue charting and periodontal charting don't align with my old fashioned mindset. I believe it is my issue only but this is the issue have with the software :)

“Curve Dental

Pros

This product is very intuitive and easy to train novice users. It has a user friendly interface that is visually simple and approachable.

Cons

The reporting functionality is flawed and slow. The reporting module lacks the ability to filter reports before running them. This becomes a significant issue when dealing with large database, as the report times out before it even loads. It's an incredibly cumbersome process. Additionally it would be helpful to have a report description or preview before running it, to avoid wasting time on incorrect data.

“Curve review

Pros

Curve is a software that is easy to use and it is a cloud based system makes administration easier when I am not at the office.

Cons

The accounting system should be more user friendly!