softwareCurve Dental EHR Software Reviews
79 Reviews
Overall Rating
4.4
79 Reviews
Rating Distribution
5
(47)
4
(23)
3
(6)
2
(1)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.4
79 Reviews
Rating Distribution
5
(47)
4
(23)
3
(6)
2
(1)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Curve-easier, faster and the better way
Curve-easier, faster and the better way
Pros
Learning this software was very easy. The available choices and its setup were also simple. The prompt support from the team and the abundance of video/online assistance made it a cinch.
Cons
I find it inconvenient that I cannot directly email a patient their insurance response.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Andrea
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Oct 18, 2023
Fantastic solution for managing dentist operations
Fantastic solution for managing dentist operations
Pros
Curve Dental streamlines dental operations smoothly, eliminating scheduling woes, saving time and money, and reducing headaches.
Cons
Curve Dental operates on the cloud which means there is a chance of disconnection and uncertain operations. It would be beneficial to have an on premise option as well.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Alaa
Hospital & Health Care, 11-50 employees
Less than 6 months
Aug 21, 2023
Product/Service is user-friendly and the customer support is excellent
Product/Service is user-friendly and the customer support is excellent
Pros
The software impressive capability to provide cloud based visibility and support multiple locations caught my attention. It was also convenient to navigate and personalize with just a few clicks. Furthermore, the customer service was exceptional, always responsive and helpful.
Cons
So far I haven't bump into anything that I don�t like
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Limuel
Marketing and Advertising, 500+ employees
Less than 6 months
Mar 23, 2023
Customer Service is Slow if you have Billing Questions
Customer Service is Slow if you have Billing Questions
Pros
The cost was reasonable which was a major factor for me. The setup process was also simple and it was effortless for the staff to grasp how to utilize Curve.
Cons
Contacting the billing department is nearly impossible. When I called I was directed to leave a voicemail and it took 24 hours for them to respond (but miraculously they did after I mentioned my experience on social media). Updating credit card information online results in automatic charges in US dollars. Apparently Canadians are expected to find some fine print that states "Canadians must call to update expired credit card numbers" I missed this detail and ended up paying in US dollars for months, only realizing the increased fee of $200/month due to the exchange rate. It is hard to believe that a software developer can't come up with a better solution such as providing different icons for customers of different countries to update their credit card information. The process of reaching the billing department is frustratingly time consuming. Curve would benefit from more folder functionality, especially for long term patients who accumulate numerous letters for scanned items like insurance responses, estimates, and medical history. After a few years it becomes challenging to locate specific letters among hundreds. Additionally when the internet or Curve experiences downtime, it becomes problematic as there is no access to patient notes or medical history.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Shannon
Hospital & Health Care, 1-10 employees
More than a year
Feb 13, 2023
Be Cautious
Be Cautious
Pros
The softwares capability to access the cloud and accommodate multiple locations was truly remarkable. I found it fantastic how easy it was to click and customize everything. The customer service was outstanding, always providing prompt responses.
Cons
The cost was very high and they charged for every additional feature on top of the monthly fee. Adding a new doctor to the practice or having an extra user acquired extra costs. While this software seemed technologically advanced with its cloud capabilities and modern customization options, it lacked development in terms of management and report usage. Billing was confusing, and providing accurate quotes and collecting payments proved nearly impossible.
Ease of use
5
Value for money
2
Customer Support
9
Functionality
4
Cari
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
Nov 25, 2022
Curve Hero, One Database
Curve Hero, One Database
Pros
Curve provides excellent resources for training new employees. We can easily manage patient records from multiple locations.
Cons
The integration of digital sensors needs improvement. We face daily struggles with our sensors communicating effectively with Curve Hero.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Keely
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 27, 2022
Great Software and love it.
Great Software and love it.
Pros
The ease of use is out class. It is very intuitive and everything flows smoothly mainly when it comes to letters and notes.
Cons
The perio charting feature is confusing, inaccurate and does not meet industry standards. As a Periodontist, it is embarrassing to use this feature and share it with general dentists. Despite requesting changes, modifications and corrections to align it with industry standards, no improvements have been made.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Dwight
Medical Practice, 1-10 employees
Less than 6 months
Sep 27, 2022
Accounting errors constantly
Accounting errors constantly
Pros
The software is user friendly and it is effortless to navigate and access information.
Cons
The accounting and billing sections have errors with overpayment deposits and credits.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Myhuong
Medical Practice, 1-10 employees
More than a year
Sep 25, 2022
A Hopeful Future
A Hopeful Future
Pros
The software has a modern and sleek interface. It surpasses server based programs and offers superior stability. Not having to worry about a server has been a great relief. The treatment planning feature is excellent, as are most aspects for clinicians. While not flawless, the constant updates are highly appreciated.
Cons
The software needs improvement in terms of details. It lacks detailed dental practice management functionality. The available pie and bar graphs are essentially useless as they don't provide meaningful insights or link to relevant information. The entire interface is a bit confusing. Integrating information similar to what Dental Intel provides would be a game changer for Curve. Other aspects of the program still feel like a work in progress. It would be beneficial to have better support for Fee for Service offices. Moreover, it would be great if the full site access were available on iPads instead of the limited mobile version, or even better, if there was an iPad app.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Kelvin
Hospital & Health Care, 11-50 employees
Less than 6 months
Sep 25, 2022
Ease of use
Ease of use
Pros
I like how easy it is for different staff members to use. The appointment scheduling and check out processes are quick for the front desk and the integrations flow smoothly and effortlessly.
Cons
The X ray automation process is very troublesome. The indication for the head of the household in relation to billing is a bit confusing too. Notes that are not written on the same day are recorded as if they were. Frequent updates with Curve Capture often disrupt our X ray workflow when we need it the most.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Roger
Medical Practice, 1-10 employees
Less than a year
Sep 23, 2022
Great software
Great software
Pros
We have been using Curve for many years. Its easy to use, and the customer service is exceptional. They have made updates and introduced new features such as reminders, which we really like having in one comprehensive product. Additionally we can now customize and add notes to treatment plans which is fantastic!
Cons
Since they updated the treatment planning and allowed us to add notes to it I can't think of any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Health, Wellness and Fitness, 1-10 employees
Less than a year
Sep 23, 2022
Curve is our hero!
Curve is our hero!
Pros
Curve Dental allowed us to transition smoothly from a peg board system to digital.
Cons
I cannot think of anything that causes trouble for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
newman
Hospital & Health Care, 1-10 employees
More than a year
Sep 21, 2022
curve opinion
curve opinion
Pros
The speed of data retrieval and report generation is impressive.
Cons
The patient profile lacks the listing of the patients employer which is an important feature in this country.
Ease of use
3
Value for money
6
Customer Support
7
Functionality
2
david
Medical Practice, 1-10 employees
Less than a year
Sep 21, 2022
Curve keeps us up and running
Curve keeps us up and running
Pros
Its easy to use and there are constant upgrades. The tech support is excellent.
Cons
It would be better if the cost could be slightly lower but the improved efficiency justifies the investment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 21, 2022
Not user friendly
Not user friendly
Pros
Sending forms to patients is very simple with Curve. Using Gro for sending text messages to patients is also user friendly.
Cons
There are multiple missing features that could enhance the software. Over the past two years I have provided numerous suggestions but none of them have been implemented yet. It doesn't seem logical to have a debit and credit on the same account simultaneously. I struggled initially when trying to learn Curve but eventually grasped it. However, the recent changes in billing have made it challenging to read. It would be helpful if these changes were optional.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
5
Vicki
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 21, 2022
Dental review
Dental review
Pros
I like being able to customize shortcut buttons for charting and find it easy to view claims and add items to patient files and letters in their charts.
Cons
It would be better to have more features for sending review texts and emails, allowing us to choose specific recipients such as new patients only rather than sending to everyone.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Raven
Health, Wellness and Fitness, 1-10 employees
Less than a year
Sep 21, 2022
Happy we switched to Curve
Happy we switched to Curve
Pros
The charting, patient communication, and reporting features are outstanding. I sm also thrilled that I can access patient charts, x rays and reports from my phone anywhere, anytime.
Cons
The transition from billing and accounts receivable was a bit difficult. It took time to master insurance billing leading to delays in insurance reimbursement. It is important to be financially prepared before making the switch.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Health, Wellness and Fitness, 11-50 employees
Less than a year
Sep 19, 2022
Not sure the pros outweigh the cons...
Not sure the pros outweigh the cons...
Pros
I find the visual layout of the schedule to be great and it is easy to schedule patients. Treatment planning and charting are simple as well.
Cons
Our front desk staff is currently facing difficulties with the practice management software, insurance processing and generating reports. I desire larger patient photos and the ability to capture and store cone beams within Curve. However the imaging software in Curve falls short compared to Dexis especially for capturing bitewings.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Christopher
Health, Wellness and Fitness, 11-50 employees
Less than a year
Sep 19, 2022
Absolutely love Curve!
Absolutely love Curve!
Pros
We are thrilled with Curves versatility as it caters to most of our dental practice needs. From messaging patients and accepting online payments to scheduling, claims and insurance verification, Curve covers it all. Moreover, they make it effortless to connect with a real person whenever assistance is required.
Cons
We have suggested a couple of features to Curve and they have been responsive in implementing them. These include the ability to create forms in languages other than English, particularly Spanish as we have Spanish speaking patients. Additionally Curve should have the capability to generate CMS-1500 forms for medical insurance as we currently rely on external software for this purpose.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Hospital & Health Care, 11-50 employees
Less than a year
Sep 19, 2022
Curve has been an asset to our office
Curve has been an asset to our office
Pros
Curve is very user friendly and is easy to use. The frequent system updates make it even easier and the customer service is exceptional. I truly feel they listen to their customers. It did take a little time to adjust to Curve since we were transitioning from paper charts and had no prior experience with electronic charting.
Cons
The billing module and statements could benefit from an update. They are difficult to read and understand for patients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rebecca
Health, Wellness and Fitness, 1-10 employees
Less than a year
Sep 18, 2022
Very happy we switched to Curve Dental
Very happy we switched to Curve Dental
Pros
Curve is very much easy to use. The transition was smooth and I appreciate the constant improvements. The additional features like hands free perio charting, credit card point of sale and electronic claim submission are fantastic.
Cons
It would be highly beneficial for us to have a Spanish option for patient reminders. In addition the measurement tool in the imaging feature is not very accurate and the imaging itself loads slowly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sherri
Hospital & Health Care, 1-10 employees
More than a year
Sep 18, 2022
The why and why not's about Curve
The why and why not's about Curve
Pros
I am not entirely sure but The software isn't bad. still I feel it should offer more options for customizing each practice's needs.
Cons
The integration process was not simple as it should. When we brought over balances from our old software as "converted balances" we weren't adequately informed about how it would affect insurance claims. Updating imaging is always problematic with frequent updates. The accounting aspect remains challenging, especially with a "running balance" even when the balance is zero. There are issues with insurance processing and claims such as placing the Subscriber ID where the social security number should be on printed claims. Despite reaching out multiple times, this issue hasn't been resolved. I requested an update to download all X-rays at once for emailing to another provider but it is only possible when they are in a mount, not individually.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Teresa
Medical Practice, 11-50 employees
Less than a year
Sep 17, 2022
Let's Smile loves using CURVE Hero and CURVE Gro
Let's Smile loves using CURVE Hero and CURVE Gro
Pros
The customer service is outstanding. Whenever the dental team has a question, they can easily find answers in the Curve Community. The instructions are clear and provide step by step guidance. We also love the fact that this software is cloud based. As we travel to school based dental clinics throughout SE Minnesota, we can access patient charts from any location within our outreach program.
Cons
We have not encountered any issues with Curve Dental so far
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Holly
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 17, 2022
Best Dental Software I ever used!
Best Dental Software I ever used!
Pros
The smooth and simplicity of this software make life a lot simpler. I also like the responsive customer service whenever an issue arises. they always have a solution.
Cons
Honestly it has everything we need to run a successful practice!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Desiree
Hospital & Health Care, 1-10 employees
More than a year
Sep 16, 2022
Manager
Manager
Pros
Its easy to use for general tasks and training for appointments and accessing other parts of the ledger is straightforward.
Cons
The billing ledger and insurance processes are not very user friendly mainly for staff members who are not familiar with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gol
Health, Wellness and Fitness, 11-50 employees
More than a year
Sep 16, 2022
Cloud Based Dental Software with Superb Support
Cloud Based Dental Software with Superb Support
Pros
The support is top notch. I can reach out anytime, and the team will guide me through any problem I face. They are always very helpful.
Cons
Adjusting to some of the billing changes was a bit hard.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Sharon
Medical Practice, 1-10 employees
More than a year
Sep 15, 2022
Easy to use and Customer Service is top notch
Easy to use and Customer Service is top notch
Pros
The software itself is user friendly and very easy to navigate. Any issue we have encountered has been promptly resolved within a day. The addition of Curve GRO has been a lifesaver as it eliminated the need to double notate everything in correspondence with our old program. The ability to edit and create different reports has greatly aided in business analysis and patient management.
Cons
I wish there was a way to make certain fields of patient forms "required" and it would be helpful if self scheduling could be based on a block of rooms rather than just one room. We often overlap and forget to block off the room it pulls from.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kaytlin
Hospital & Health Care, 1-10 employees
More than a year
Sep 15, 2022
Highly Recommend
Highly Recommend
Pros
Curve is a fantastic software for practices with multiple locations. It simplifies management across all locations and the reporting on a daily, weekly and monthly basis is streamlined.
Cons
It would be great if they do something to make it more pediatric and ortho friendly. Having options like "mother" and "father" instead of just "contact" or "patient" would be fantastic. Reports need to be adjusted to exclude parents from active patient counts. A payment plan option would be beneficial. Ideally the software should cater to both pediatric and ortho practices but at the very least, it should allow the setup of payment plans for ortho contracts, which is currently not offered. As a result we have to use separate software foreach specialty, which is less than ideal.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dawn
Health, Wellness and Fitness, 11-50 employees
More than a year
Sep 15, 2022
Not recommeded for public health facility
Not recommeded for public health facility
Pros
Charting is simple with this product and the customer service is superb.
Cons
As a public health facility, we need to track different payer types which is currently not possible with Curve. Moreover we require more options for running different types of reports.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
6
Rachel
Hospital & Health Care, 51-100 employees
Less than a year
Sep 15, 2022
Switch Now!!! - A wonderful all around dental system - No Regrets!!!
Switch Now!!! - A wonderful all around dental system - No Regrets!!!
Pros
Integration was seamless and data transfer was flawless. In the beginning I had reservations about using cloud software but it turned out to be fantastic! The support provided is exceptional and they genuinely listen to suggestions and implement them to enhance the software.
Cons
Curve is constantly improving but it could offer more functionality like third party add ons for patient communication and outreach.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Health, Wellness and Fitness, 1-10 employees
Less than a year
Sep 15, 2022
User friendly system with some features to be desired.
User friendly system with some features to be desired.
Pros
Learning and using the system was not an issue at all. Also the features I liked the most is that is cloud based.
Cons
We have 4 separate locations on the same system but we can't select one specific office consistently such as providers or specific tags.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Leah
Medical Practice, 1-10 employees
More than a year
Sep 14, 2022
Very pleased I made the transition to modern cloud-based Curve from my old industry standard softwar
Very pleased I made the transition to modern cloud-based Curve from my old industry standard softwar
Pros
The support and training provided by Curve team are exceptional. They are always available and even have a ticket system within the software for non urgent issues, questions or suggestions. I wish more companies did this. I also like their inclusive claims management and reasonable pricing for the features, which is actually lower than what I used to pay for my previous "#1 industry leading software" that required piecing together similar features. Transitions are always challenging but Curve ensured our success, and I'm amazed by the frequent and impactful software updates they provide (monthly) at no additional cost. I suspect some legacy software vendors don't offer this because updating every server and workstation can be a hassle (time consuming, frustrating, and often results in post update issues). Curve eliminates all these problems by updating seamlessly in the background, making the new features "magically" available without requiring my time to manually update each station. Time and frustration are saved with Curve.
Cons
The clinical notes are reasonable and it is possible to create templates. However I wish there was more flexibility in creating response based templates. It is a minor concern of ours
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kirk
Hospital & Health Care, 1-10 employees
Less than a year
Sep 14, 2022
We love Curve!
We love Curve!
Pros
The software is highly intuitive and incredibly easy to use.
Cons
It would be great to have the ability to add X rays sent by patients directly to the imaging section of their charts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cody
Hospital & Health Care, 1-10 employees
Less than a year
Sep 13, 2022
Decent program few little bugs mostly great
Decent program few little bugs mostly great
Pros
While Curve has many useful features I do find the way families are linked could be improved. There should be an option to add notes that apply to all families if relevant. A pop up feature for all families would be beneficial as well.
Cons
There is a lack of family unity within the software and when I reach out for help I often receive responses indicating that they are still working on it. I don't see issues being resolved anytime soon.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Marlissa
Hospital & Health Care, 11-50 employees
More than a year
Sep 13, 2022
Curve
Curve
Pros
It's easy to use and navigate through the charting and patient entry processes.
Cons
Everything works great and I have no complaints. However the training could be modified to better suit a school setting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Betty
Education Management, 11-50 employees
Less than 6 months
Sep 13, 2022
Decent product for multiple practices but it definitely has its flaws
Decent product for multiple practices but it definitely has its flaws
Pros
It is easy to use and the Sidekick and Curve Gro reminders along with two way texting are its standout features. Transitioning with patients was effortless even thoughs it did take some time to sort through all the patient records.
Cons
Unfortunately, there is no mobile app for curve dentists and I can only view my schedule without the ability to move appointments. When I first switched over, I encountered difficulties integrating credit card payments (both physical terminal and E portal) with the software. After six months and trying four different credit card terminals, I gave up and started using other vendors, manually inputting the payment into the ledgers. This renders the patient portal almost useless because patients want the convenience of paying their bills online. The other features of the portal are merely superficial. Additionally, I can only use one sensor at a time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andrew
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 13, 2022
Curve was the best decision for my practice!
Curve was the best decision for my practice!
Pros
Curve Dental has made my pediatric practice a smooth process and a success.
Cons
We hardly encounter issues with Curve. Occasionally there are glitches with the X rays but they are usually resolved quickly
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beverly
Hospital & Health Care, 1-10 employees
More than a year
Sep 11, 2022
Good for a beginner
Good for a beginner
Pros
Setting up Curve was the simplest task and it was intuitive and easy to learn. It is a cost effective option for a dental hygienist starting out in the business.
Cons
The digital hard tissue charting and periodontal charting don't align with my old fashioned mindset. I believe it is my issue only but this is the issue have with the software :)
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amy
Hospital & Health Care, 500+ employees
More than a year
Sep 11, 2022
Curve Dental
Curve Dental
Pros
This product is very intuitive and easy to train novice users. It has a user friendly interface that is visually simple and approachable.
Cons
The reporting functionality is flawed and slow. The reporting module lacks the ability to filter reports before running them. This becomes a significant issue when dealing with large database, as the report times out before it even loads. It's an incredibly cumbersome process. Additionally it would be helpful to have a report description or preview before running it, to avoid wasting time on incorrect data.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laurel
Information Technology and Services, 500+ employees
More than a year
Sep 11, 2022
Curve review
Curve review
Pros
Curve is a software that is easy to use and it is a cloud based system makes administration easier when I am not at the office.
Cons
The accounting system should be more user friendly!
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Robin
Health, Wellness and Fitness, 1-10 employees
Less than a year
Sep 09, 2022
Small Office Software
Small Office Software
Pros
The scheduling feature is highly user friendly and easy to comprehend. The financial reports are incredibly helpful.
Cons
It would be very helpful to have the ability to total each providers columns for daily totals. Currently we have to manually calculate the totals the day before for the next mornings review. Additionally, there is no way to run a report for all inventory items.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Stacy
Hospital & Health Care, 11-50 employees
Less than a year
Sep 09, 2022
Venango Technology Center
Venango Technology Center
Pros
I love how easily I can understand and navigate the software. The fact that it is cloud based and accessible from anywhere is another major advantage. I also like being able to monitor student logins, track their time spent in each section and control their access to specific areas.
Cons
The most difficult part of using this software is starting from scratch and entering all the information once the training is over.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashleigh
Education Management, 11-50 employees
More than a year
Sep 09, 2022
Best Dental PMS
Best Dental PMS
Pros
The ease of using this software is remarkable and training new employees is also really simple. The Curve community library is an amazing resource that answers all our questions.
Cons
So far I haven't found anything I don�t like
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
Sep 08, 2022
Better than what we had in some ways but still could use some work to make things easier for users.
Better than what we had in some ways but still could use some work to make things easier for users.
Pros
The sidekick feature is excellent for viewing alongside the schedule.
Cons
There is a lot to type but the aspect I don�t like the most is the claims process.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Adriane
Medical Practice, 1-10 employees
Less than 6 months
Sep 08, 2022
Great
Great
Pros
It is easy to use and it only took me a few days to get the hang of it. Training others on the software is also simple.
Cons
I have nothing to complain about. everything works fine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miranda
Medical Practice, 11-50 employees
More than a year
Sep 08, 2022
Good value, practical
Good value, practical
Pros
Its easy, simple and the customer support is always responsive. It is affordable and offers many features. I also like the ability to text patients through the GRO application.
Cons
The reports are not intuitive making them difficult to create. Group messaging and email capabilities exist but are not practical. Billing and invoicing processes are complex.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Ana
Hospital & Health Care, 1-10 employees
More than a year
Sep 06, 2022
Curve Dental.
Curve Dental.
Pros
It operates on a cloud based system which I love the most
Cons
There are too many unnecessary clicks and the software doesn't adequately consider the suggestions provided by the doctors for improvement.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Yehia
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 06, 2022
Review
Review
Pros
There is a clear and simple approach to tasks without unnecessary complexity or multiple steps to accomplish the same thing.
Cons
I miss having a lab tracker and hot buttons for the hygiene department.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
5
Mj
Cosmetics, 1-10 employees
Less than a year
Sep 06, 2022
Good but needs more support to fix everyday issues
Good but needs more support to fix everyday issues
Pros
It is very easy to use and with constant updates and the ability to access it from anywhere. Its fast and efficient.
Cons
The non availability of a phone app makes it a bit hard to use on mobile devices. I can't copy and paste notes which is very frustrating. Technical support keeps providing workarounds instead of solutions. The invoice system is confusing and it doesn't integrate well with out of network offices. The integration with Weave is poor.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Baljit
Hospital & Health Care, 1-10 employees
Less than 6 months
Sep 05, 2022
Great software on the cloud
Great software on the cloud
Pros
This software is easy to learn and user friendly. Both my staff and I quickly adapted to using it.
Cons
We would like better communication during outages. When the server was down we had limited information and no idea when to expect it to function again.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
AnnaMarie
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 05, 2022
Filters
Curve-easier, faster and the better way
Curve-easier, faster and the better way
Pros
Learning this software was very easy. The available choices and its setup were also simple. The prompt support from the team and the abundance of video/online assistance made it a cinch.
Cons
I find it inconvenient that I cannot directly email a patient their insurance response.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Andrea
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Oct 18, 2023
Fantastic solution for managing dentist operations
Fantastic solution for managing dentist operations
Pros
Curve Dental streamlines dental operations smoothly, eliminating scheduling woes, saving time and money, and reducing headaches.
Cons
Curve Dental operates on the cloud which means there is a chance of disconnection and uncertain operations. It would be beneficial to have an on premise option as well.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Alaa
Hospital & Health Care, 11-50 employees
Less than 6 months
Aug 21, 2023
Product/Service is user-friendly and the customer support is excellent
Product/Service is user-friendly and the customer support is excellent
Pros
The software impressive capability to provide cloud based visibility and support multiple locations caught my attention. It was also convenient to navigate and personalize with just a few clicks. Furthermore, the customer service was exceptional, always responsive and helpful.
Cons
So far I haven't bump into anything that I don�t like
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Limuel
Marketing and Advertising, 500+ employees
Less than 6 months
Mar 23, 2023
Customer Service is Slow if you have Billing Questions
Customer Service is Slow if you have Billing Questions
Pros
The cost was reasonable which was a major factor for me. The setup process was also simple and it was effortless for the staff to grasp how to utilize Curve.
Cons
Contacting the billing department is nearly impossible. When I called I was directed to leave a voicemail and it took 24 hours for them to respond (but miraculously they did after I mentioned my experience on social media). Updating credit card information online results in automatic charges in US dollars. Apparently Canadians are expected to find some fine print that states "Canadians must call to update expired credit card numbers" I missed this detail and ended up paying in US dollars for months, only realizing the increased fee of $200/month due to the exchange rate. It is hard to believe that a software developer can't come up with a better solution such as providing different icons for customers of different countries to update their credit card information. The process of reaching the billing department is frustratingly time consuming. Curve would benefit from more folder functionality, especially for long term patients who accumulate numerous letters for scanned items like insurance responses, estimates, and medical history. After a few years it becomes challenging to locate specific letters among hundreds. Additionally when the internet or Curve experiences downtime, it becomes problematic as there is no access to patient notes or medical history.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Shannon
Hospital & Health Care, 1-10 employees
More than a year
Feb 13, 2023
Be Cautious
Be Cautious
Pros
The softwares capability to access the cloud and accommodate multiple locations was truly remarkable. I found it fantastic how easy it was to click and customize everything. The customer service was outstanding, always providing prompt responses.
Cons
The cost was very high and they charged for every additional feature on top of the monthly fee. Adding a new doctor to the practice or having an extra user acquired extra costs. While this software seemed technologically advanced with its cloud capabilities and modern customization options, it lacked development in terms of management and report usage. Billing was confusing, and providing accurate quotes and collecting payments proved nearly impossible.
Ease of use
5
Value for money
2
Customer Support
9
Functionality
4
Cari
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
Nov 25, 2022
Curve Hero, One Database
Curve Hero, One Database
Pros
Curve provides excellent resources for training new employees. We can easily manage patient records from multiple locations.
Cons
The integration of digital sensors needs improvement. We face daily struggles with our sensors communicating effectively with Curve Hero.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Keely
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 27, 2022
Great Software and love it.
Great Software and love it.
Pros
The ease of use is out class. It is very intuitive and everything flows smoothly mainly when it comes to letters and notes.
Cons
The perio charting feature is confusing, inaccurate and does not meet industry standards. As a Periodontist, it is embarrassing to use this feature and share it with general dentists. Despite requesting changes, modifications and corrections to align it with industry standards, no improvements have been made.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Dwight
Medical Practice, 1-10 employees
Less than 6 months
Sep 27, 2022
Accounting errors constantly
Accounting errors constantly
Pros
The software is user friendly and it is effortless to navigate and access information.
Cons
The accounting and billing sections have errors with overpayment deposits and credits.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Myhuong
Medical Practice, 1-10 employees
More than a year
Sep 25, 2022
A Hopeful Future
A Hopeful Future
Pros
The software has a modern and sleek interface. It surpasses server based programs and offers superior stability. Not having to worry about a server has been a great relief. The treatment planning feature is excellent, as are most aspects for clinicians. While not flawless, the constant updates are highly appreciated.
Cons
The software needs improvement in terms of details. It lacks detailed dental practice management functionality. The available pie and bar graphs are essentially useless as they don't provide meaningful insights or link to relevant information. The entire interface is a bit confusing. Integrating information similar to what Dental Intel provides would be a game changer for Curve. Other aspects of the program still feel like a work in progress. It would be beneficial to have better support for Fee for Service offices. Moreover, it would be great if the full site access were available on iPads instead of the limited mobile version, or even better, if there was an iPad app.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Kelvin
Hospital & Health Care, 11-50 employees
Less than 6 months
Sep 25, 2022
Ease of use
Ease of use
Pros
I like how easy it is for different staff members to use. The appointment scheduling and check out processes are quick for the front desk and the integrations flow smoothly and effortlessly.
Cons
The X ray automation process is very troublesome. The indication for the head of the household in relation to billing is a bit confusing too. Notes that are not written on the same day are recorded as if they were. Frequent updates with Curve Capture often disrupt our X ray workflow when we need it the most.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Roger
Medical Practice, 1-10 employees
Less than a year
Sep 23, 2022
Great software
Great software
Pros
We have been using Curve for many years. Its easy to use, and the customer service is exceptional. They have made updates and introduced new features such as reminders, which we really like having in one comprehensive product. Additionally we can now customize and add notes to treatment plans which is fantastic!
Cons
Since they updated the treatment planning and allowed us to add notes to it I can't think of any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Health, Wellness and Fitness, 1-10 employees
Less than a year
Sep 23, 2022
Curve is our hero!
Curve is our hero!
Pros
Curve Dental allowed us to transition smoothly from a peg board system to digital.
Cons
I cannot think of anything that causes trouble for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
newman
Hospital & Health Care, 1-10 employees
More than a year
Sep 21, 2022
curve opinion
curve opinion
Pros
The speed of data retrieval and report generation is impressive.
Cons
The patient profile lacks the listing of the patients employer which is an important feature in this country.
Ease of use
3
Value for money
6
Customer Support
7
Functionality
2
david
Medical Practice, 1-10 employees
Less than a year
Sep 21, 2022
Curve keeps us up and running
Curve keeps us up and running
Pros
Its easy to use and there are constant upgrades. The tech support is excellent.
Cons
It would be better if the cost could be slightly lower but the improved efficiency justifies the investment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 21, 2022
Not user friendly
Not user friendly
Pros
Sending forms to patients is very simple with Curve. Using Gro for sending text messages to patients is also user friendly.
Cons
There are multiple missing features that could enhance the software. Over the past two years I have provided numerous suggestions but none of them have been implemented yet. It doesn't seem logical to have a debit and credit on the same account simultaneously. I struggled initially when trying to learn Curve but eventually grasped it. However, the recent changes in billing have made it challenging to read. It would be helpful if these changes were optional.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
5
Vicki
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 21, 2022
Dental review
Dental review
Pros
I like being able to customize shortcut buttons for charting and find it easy to view claims and add items to patient files and letters in their charts.
Cons
It would be better to have more features for sending review texts and emails, allowing us to choose specific recipients such as new patients only rather than sending to everyone.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Raven
Health, Wellness and Fitness, 1-10 employees
Less than a year
Sep 21, 2022
Happy we switched to Curve
Happy we switched to Curve
Pros
The charting, patient communication, and reporting features are outstanding. I sm also thrilled that I can access patient charts, x rays and reports from my phone anywhere, anytime.
Cons
The transition from billing and accounts receivable was a bit difficult. It took time to master insurance billing leading to delays in insurance reimbursement. It is important to be financially prepared before making the switch.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Health, Wellness and Fitness, 11-50 employees
Less than a year
Sep 19, 2022
Not sure the pros outweigh the cons...
Not sure the pros outweigh the cons...
Pros
I find the visual layout of the schedule to be great and it is easy to schedule patients. Treatment planning and charting are simple as well.
Cons
Our front desk staff is currently facing difficulties with the practice management software, insurance processing and generating reports. I desire larger patient photos and the ability to capture and store cone beams within Curve. However the imaging software in Curve falls short compared to Dexis especially for capturing bitewings.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Christopher
Health, Wellness and Fitness, 11-50 employees
Less than a year
Sep 19, 2022
Absolutely love Curve!
Absolutely love Curve!
Pros
We are thrilled with Curves versatility as it caters to most of our dental practice needs. From messaging patients and accepting online payments to scheduling, claims and insurance verification, Curve covers it all. Moreover, they make it effortless to connect with a real person whenever assistance is required.
Cons
We have suggested a couple of features to Curve and they have been responsive in implementing them. These include the ability to create forms in languages other than English, particularly Spanish as we have Spanish speaking patients. Additionally Curve should have the capability to generate CMS-1500 forms for medical insurance as we currently rely on external software for this purpose.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Hospital & Health Care, 11-50 employees
Less than a year
Sep 19, 2022
Curve has been an asset to our office
Curve has been an asset to our office
Pros
Curve is very user friendly and is easy to use. The frequent system updates make it even easier and the customer service is exceptional. I truly feel they listen to their customers. It did take a little time to adjust to Curve since we were transitioning from paper charts and had no prior experience with electronic charting.
Cons
The billing module and statements could benefit from an update. They are difficult to read and understand for patients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rebecca
Health, Wellness and Fitness, 1-10 employees
Less than a year
Sep 18, 2022
Very happy we switched to Curve Dental
Very happy we switched to Curve Dental
Pros
Curve is very much easy to use. The transition was smooth and I appreciate the constant improvements. The additional features like hands free perio charting, credit card point of sale and electronic claim submission are fantastic.
Cons
It would be highly beneficial for us to have a Spanish option for patient reminders. In addition the measurement tool in the imaging feature is not very accurate and the imaging itself loads slowly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sherri
Hospital & Health Care, 1-10 employees
More than a year
Sep 18, 2022
The why and why not's about Curve
The why and why not's about Curve
Pros
I am not entirely sure but The software isn't bad. still I feel it should offer more options for customizing each practice's needs.
Cons
The integration process was not simple as it should. When we brought over balances from our old software as "converted balances" we weren't adequately informed about how it would affect insurance claims. Updating imaging is always problematic with frequent updates. The accounting aspect remains challenging, especially with a "running balance" even when the balance is zero. There are issues with insurance processing and claims such as placing the Subscriber ID where the social security number should be on printed claims. Despite reaching out multiple times, this issue hasn't been resolved. I requested an update to download all X-rays at once for emailing to another provider but it is only possible when they are in a mount, not individually.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Teresa
Medical Practice, 11-50 employees
Less than a year
Sep 17, 2022
Let's Smile loves using CURVE Hero and CURVE Gro
Let's Smile loves using CURVE Hero and CURVE Gro
Pros
The customer service is outstanding. Whenever the dental team has a question, they can easily find answers in the Curve Community. The instructions are clear and provide step by step guidance. We also love the fact that this software is cloud based. As we travel to school based dental clinics throughout SE Minnesota, we can access patient charts from any location within our outreach program.
Cons
We have not encountered any issues with Curve Dental so far
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Holly
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 17, 2022
Best Dental Software I ever used!
Best Dental Software I ever used!
Pros
The smooth and simplicity of this software make life a lot simpler. I also like the responsive customer service whenever an issue arises. they always have a solution.
Cons
Honestly it has everything we need to run a successful practice!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Desiree
Hospital & Health Care, 1-10 employees
More than a year
Sep 16, 2022
Manager
Manager
Pros
Its easy to use for general tasks and training for appointments and accessing other parts of the ledger is straightforward.
Cons
The billing ledger and insurance processes are not very user friendly mainly for staff members who are not familiar with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gol
Health, Wellness and Fitness, 11-50 employees
More than a year
Sep 16, 2022
Cloud Based Dental Software with Superb Support
Cloud Based Dental Software with Superb Support
Pros
The support is top notch. I can reach out anytime, and the team will guide me through any problem I face. They are always very helpful.
Cons
Adjusting to some of the billing changes was a bit hard.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Sharon
Medical Practice, 1-10 employees
More than a year
Sep 15, 2022
Easy to use and Customer Service is top notch
Easy to use and Customer Service is top notch
Pros
The software itself is user friendly and very easy to navigate. Any issue we have encountered has been promptly resolved within a day. The addition of Curve GRO has been a lifesaver as it eliminated the need to double notate everything in correspondence with our old program. The ability to edit and create different reports has greatly aided in business analysis and patient management.
Cons
I wish there was a way to make certain fields of patient forms "required" and it would be helpful if self scheduling could be based on a block of rooms rather than just one room. We often overlap and forget to block off the room it pulls from.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kaytlin
Hospital & Health Care, 1-10 employees
More than a year
Sep 15, 2022
Highly Recommend
Highly Recommend
Pros
Curve is a fantastic software for practices with multiple locations. It simplifies management across all locations and the reporting on a daily, weekly and monthly basis is streamlined.
Cons
It would be great if they do something to make it more pediatric and ortho friendly. Having options like "mother" and "father" instead of just "contact" or "patient" would be fantastic. Reports need to be adjusted to exclude parents from active patient counts. A payment plan option would be beneficial. Ideally the software should cater to both pediatric and ortho practices but at the very least, it should allow the setup of payment plans for ortho contracts, which is currently not offered. As a result we have to use separate software foreach specialty, which is less than ideal.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dawn
Health, Wellness and Fitness, 11-50 employees
More than a year
Sep 15, 2022
Not recommeded for public health facility
Not recommeded for public health facility
Pros
Charting is simple with this product and the customer service is superb.
Cons
As a public health facility, we need to track different payer types which is currently not possible with Curve. Moreover we require more options for running different types of reports.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
6
Rachel
Hospital & Health Care, 51-100 employees
Less than a year
Sep 15, 2022
Switch Now!!! - A wonderful all around dental system - No Regrets!!!
Switch Now!!! - A wonderful all around dental system - No Regrets!!!
Pros
Integration was seamless and data transfer was flawless. In the beginning I had reservations about using cloud software but it turned out to be fantastic! The support provided is exceptional and they genuinely listen to suggestions and implement them to enhance the software.
Cons
Curve is constantly improving but it could offer more functionality like third party add ons for patient communication and outreach.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Health, Wellness and Fitness, 1-10 employees
Less than a year
Sep 15, 2022
User friendly system with some features to be desired.
User friendly system with some features to be desired.
Pros
Learning and using the system was not an issue at all. Also the features I liked the most is that is cloud based.
Cons
We have 4 separate locations on the same system but we can't select one specific office consistently such as providers or specific tags.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Leah
Medical Practice, 1-10 employees
More than a year
Sep 14, 2022
Very pleased I made the transition to modern cloud-based Curve from my old industry standard softwar
Very pleased I made the transition to modern cloud-based Curve from my old industry standard softwar
Pros
The support and training provided by Curve team are exceptional. They are always available and even have a ticket system within the software for non urgent issues, questions or suggestions. I wish more companies did this. I also like their inclusive claims management and reasonable pricing for the features, which is actually lower than what I used to pay for my previous "#1 industry leading software" that required piecing together similar features. Transitions are always challenging but Curve ensured our success, and I'm amazed by the frequent and impactful software updates they provide (monthly) at no additional cost. I suspect some legacy software vendors don't offer this because updating every server and workstation can be a hassle (time consuming, frustrating, and often results in post update issues). Curve eliminates all these problems by updating seamlessly in the background, making the new features "magically" available without requiring my time to manually update each station. Time and frustration are saved with Curve.
Cons
The clinical notes are reasonable and it is possible to create templates. However I wish there was more flexibility in creating response based templates. It is a minor concern of ours
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kirk
Hospital & Health Care, 1-10 employees
Less than a year
Sep 14, 2022
We love Curve!
We love Curve!
Pros
The software is highly intuitive and incredibly easy to use.
Cons
It would be great to have the ability to add X rays sent by patients directly to the imaging section of their charts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cody
Hospital & Health Care, 1-10 employees
Less than a year
Sep 13, 2022
Decent program few little bugs mostly great
Decent program few little bugs mostly great
Pros
While Curve has many useful features I do find the way families are linked could be improved. There should be an option to add notes that apply to all families if relevant. A pop up feature for all families would be beneficial as well.
Cons
There is a lack of family unity within the software and when I reach out for help I often receive responses indicating that they are still working on it. I don't see issues being resolved anytime soon.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Marlissa
Hospital & Health Care, 11-50 employees
More than a year
Sep 13, 2022
Curve
Curve
Pros
It's easy to use and navigate through the charting and patient entry processes.
Cons
Everything works great and I have no complaints. However the training could be modified to better suit a school setting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Betty
Education Management, 11-50 employees
Less than 6 months
Sep 13, 2022
Decent product for multiple practices but it definitely has its flaws
Decent product for multiple practices but it definitely has its flaws
Pros
It is easy to use and the Sidekick and Curve Gro reminders along with two way texting are its standout features. Transitioning with patients was effortless even thoughs it did take some time to sort through all the patient records.
Cons
Unfortunately, there is no mobile app for curve dentists and I can only view my schedule without the ability to move appointments. When I first switched over, I encountered difficulties integrating credit card payments (both physical terminal and E portal) with the software. After six months and trying four different credit card terminals, I gave up and started using other vendors, manually inputting the payment into the ledgers. This renders the patient portal almost useless because patients want the convenience of paying their bills online. The other features of the portal are merely superficial. Additionally, I can only use one sensor at a time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andrew
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 13, 2022
Curve was the best decision for my practice!
Curve was the best decision for my practice!
Pros
Curve Dental has made my pediatric practice a smooth process and a success.
Cons
We hardly encounter issues with Curve. Occasionally there are glitches with the X rays but they are usually resolved quickly
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beverly
Hospital & Health Care, 1-10 employees
More than a year
Sep 11, 2022
Good for a beginner
Good for a beginner
Pros
Setting up Curve was the simplest task and it was intuitive and easy to learn. It is a cost effective option for a dental hygienist starting out in the business.
Cons
The digital hard tissue charting and periodontal charting don't align with my old fashioned mindset. I believe it is my issue only but this is the issue have with the software :)
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amy
Hospital & Health Care, 500+ employees
More than a year
Sep 11, 2022
Curve Dental
Curve Dental
Pros
This product is very intuitive and easy to train novice users. It has a user friendly interface that is visually simple and approachable.
Cons
The reporting functionality is flawed and slow. The reporting module lacks the ability to filter reports before running them. This becomes a significant issue when dealing with large database, as the report times out before it even loads. It's an incredibly cumbersome process. Additionally it would be helpful to have a report description or preview before running it, to avoid wasting time on incorrect data.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laurel
Information Technology and Services, 500+ employees
More than a year
Sep 11, 2022
Curve review
Curve review
Pros
Curve is a software that is easy to use and it is a cloud based system makes administration easier when I am not at the office.
Cons
The accounting system should be more user friendly!
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Robin
Health, Wellness and Fitness, 1-10 employees
Less than a year
Sep 09, 2022
Small Office Software
Small Office Software
Pros
The scheduling feature is highly user friendly and easy to comprehend. The financial reports are incredibly helpful.
Cons
It would be very helpful to have the ability to total each providers columns for daily totals. Currently we have to manually calculate the totals the day before for the next mornings review. Additionally, there is no way to run a report for all inventory items.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Stacy
Hospital & Health Care, 11-50 employees
Less than a year
Sep 09, 2022
Venango Technology Center
Venango Technology Center
Pros
I love how easily I can understand and navigate the software. The fact that it is cloud based and accessible from anywhere is another major advantage. I also like being able to monitor student logins, track their time spent in each section and control their access to specific areas.
Cons
The most difficult part of using this software is starting from scratch and entering all the information once the training is over.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashleigh
Education Management, 11-50 employees
More than a year
Sep 09, 2022
Best Dental PMS
Best Dental PMS
Pros
The ease of using this software is remarkable and training new employees is also really simple. The Curve community library is an amazing resource that answers all our questions.
Cons
So far I haven't found anything I don�t like
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
Sep 08, 2022
Better than what we had in some ways but still could use some work to make things easier for users.
Better than what we had in some ways but still could use some work to make things easier for users.
Pros
The sidekick feature is excellent for viewing alongside the schedule.
Cons
There is a lot to type but the aspect I don�t like the most is the claims process.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Adriane
Medical Practice, 1-10 employees
Less than 6 months
Sep 08, 2022
Great
Great
Pros
It is easy to use and it only took me a few days to get the hang of it. Training others on the software is also simple.
Cons
I have nothing to complain about. everything works fine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miranda
Medical Practice, 11-50 employees
More than a year
Sep 08, 2022
Good value, practical
Good value, practical
Pros
Its easy, simple and the customer support is always responsive. It is affordable and offers many features. I also like the ability to text patients through the GRO application.
Cons
The reports are not intuitive making them difficult to create. Group messaging and email capabilities exist but are not practical. Billing and invoicing processes are complex.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Ana
Hospital & Health Care, 1-10 employees
More than a year
Sep 06, 2022
Curve Dental.
Curve Dental.
Pros
It operates on a cloud based system which I love the most
Cons
There are too many unnecessary clicks and the software doesn't adequately consider the suggestions provided by the doctors for improvement.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Yehia
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 06, 2022
Review
Review
Pros
There is a clear and simple approach to tasks without unnecessary complexity or multiple steps to accomplish the same thing.
Cons
I miss having a lab tracker and hot buttons for the hygiene department.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
5
Mj
Cosmetics, 1-10 employees
Less than a year
Sep 06, 2022
Good but needs more support to fix everyday issues
Good but needs more support to fix everyday issues
Pros
It is very easy to use and with constant updates and the ability to access it from anywhere. Its fast and efficient.
Cons
The non availability of a phone app makes it a bit hard to use on mobile devices. I can't copy and paste notes which is very frustrating. Technical support keeps providing workarounds instead of solutions. The invoice system is confusing and it doesn't integrate well with out of network offices. The integration with Weave is poor.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Baljit
Hospital & Health Care, 1-10 employees
Less than 6 months
Sep 05, 2022
Great software on the cloud
Great software on the cloud
Pros
This software is easy to learn and user friendly. Both my staff and I quickly adapted to using it.
Cons
We would like better communication during outages. When the server was down we had limited information and no idea when to expect it to function again.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
AnnaMarie
Health, Wellness and Fitness, 1-10 employees
More than a year
Sep 05, 2022