Curve Dental Reviews

“Okay”

Pros

I am really looking forward to see more potential of Curve. I believe it will be amazing after a couple more years of development. The patient portal and online payment features initially sparked our enthusiasm.

Cons

I have mentioned it before but we haven't been able to start using the portal and payments because we are still struggling with billing. We are having a difficult time understanding the billing module and it has been a long learning process. While we are not frustrated enough to quit Curve, we do wish we had a better understanding of things.

“Good software. Reliable”

Pros

The convenience of being able to use Curve anywhere is fantastic. I also like its user friendliness because not all of my staff members are not very tech friendly but they were able to pick it up. Curves customer service is also reliable whenever we encounter a problem although that hasn't happened very often.

Cons

The price has considerably increased over the past two years.

“Exceptional product/software”

Pros

It is very easy to use. It increases efficiency in payment processing, scheduling and the reminders/recall system.

Cons

It is inconvenient that patients cannot make phone payments through the sent link and the setup for patient statements is confusing.

“Overall very satisfied with Curve”

Pros

Curve simplifies business operations. The training provided was excellent.

Cons

I would prefer more features tailored to Pediatric Dentistry.

“Good software, but Beware the dishonest billing practices”

Pros

The software itself is excellent. However the billing practices and management leave something to be desired...

Cons

I like Curve Dental and the representatives I have interacted with during implementation and tech support have always been helpful and friendly. However a major drawback which I noticed is when Curve decided to increase the amount they charge me mid contract with approximately 3 weeks notice. According to the terms of my auto renewing yearly contract I am obligated to give Curve a lengthy non renewal notice in advance of the anniversary date if I choose to switch. It is very disappointing that Curve considers it ethical and acceptable to change my price in the middle of a contract period without sufficient notice to allow for a change as significant as switching practice management software. As the owner of my office, I understand the challenges of inflation very well, and I would have been fine with the price increase if it had been done with reasonable notice and at the anniversary date. However, changing the price in the middle of a contract with minimal warning is a tactic employed by companies that I consider unprofessional and one that should be avoided. Despite this setback, I continue to use Curve, and I may not even find it worthwhile to switch when my next yearly contract is up. However, I can no longer recommend or trust them..

“Dentist review”

Pros

With relatively few clicks Curve is easy to navigate. Charting is also easy to use and even my new employees quickly adapt to the program.

Cons

The cost is a concern for us mainly when including Curve Grow.

“I love Curve - even with its quirks!”

Pros

Curve is very user friendly. Their support team is helpful and they value customer suggestions.

Cons

I would like a separate notes function for specific aspects of a patients chart such as billing or appointment notes that are not related to clinical care. It would be helpful to have them stored separately from the clinical notes.

“Mostly great with a few big glitches that need work”

Pros

I love having everything in one place. Even team members who are computer shy find it easy to use.

Cons

More training is needed particularly in imaging.

“intuitive cloud based system!”

Pros

If you are looking for a cloud-based software, Curve dental might be it. It has tremendously helped to set up an accessible application. You dont need any server for PMS or X-ray.

Cons

Backup issues can be resolved.

“Helpful for small practice!”

Pros

Adjusting settings according to your requirement has never been easier. Modules are user-friendly and navigation is easy too.

Cons

the billing is not easy to read.

“Really good cloud based software!”

Pros

Major reason to switch was that I needed cloud based software with ease of syncing. Its ability to automatically manage patients access really saves the trouble of manually granting permissions. Overall, I like it.

Cons

Quality of the X-ray images can be improved.

“Highly recommended Cloud based software!”

Pros

Since, its a cloud based software, there is no risk of data loss or server issues. This feature has streamlined the workflow of all the doctors present in different locations. My staff thinks its very efficient and reliable.

Cons

Their customer service is great but customizable features should be available like Electronic signature.

“Absolutely amazing”

Pros

Cure Dental EMR is the best EHR software I have ever used. Its cloud-based so we dont ever have to worry about anything. I would recommend it to every doctor out there.

Cons

I wish they had the availability of an electronic signature.

“I am satisfied with it”

Pros

My favorite thing about the software is that its cloud-based which obviously means that I can access anything I want anywhere.

Cons

it gets slow if the connections arent too strong. Also, it can be a little costly.