Ana
Hospital & Health Care, 1-10 employees
More than a year
“Good value, practical”
Pros
Its easy, simple and the customer support is always responsive. It is affordable and offers many features. I also like the ability to text patients through the GRO application.
Cons
The reports are not intuitive making them difficult to create. Group messaging and email capabilities exist but are not practical. Billing and invoicing processes are complex.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Yehia
Health, Wellness and Fitness, 1-10 employees
More than a year
“Curve Dental.”
Pros
It operates on a cloud based system which I love the most
Cons
There are too many unnecessary clicks and the software doesn't adequately consider the suggestions provided by the doctors for improvement.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Mj
Cosmetics, 1-10 employees
Less than a year
“Review”
Pros
There is a clear and simple approach to tasks without unnecessary complexity or multiple steps to accomplish the same thing.
Cons
I miss having a lab tracker and hot buttons for the hygiene department.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
5
Baljit
Hospital & Health Care, 1-10 employees
Less than 6 months
“Good but needs more support to fix everyday issues”
Pros
It is very easy to use and with constant updates and the ability to access it from anywhere. Its fast and efficient.
Cons
The non availability of a phone app makes it a bit hard to use on mobile devices. I can't copy and paste notes which is very frustrating. Technical support keeps providing workarounds instead of solutions. The invoice system is confusing and it doesn't integrate well with out of network offices. The integration with Weave is poor.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
AnnaMarie
Health, Wellness and Fitness, 1-10 employees
More than a year
“Great software on the cloud”
Pros
This software is easy to learn and user friendly. Both my staff and I quickly adapted to using it.
Cons
We would like better communication during outages. When the server was down we had limited information and no idea when to expect it to function again.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ernest
Health, Wellness and Fitness, 11-50 employees
More than a year
“Curve Dental Software”
Pros
Its easy to learn and it includes all the necessary features in one package.
Cons
To this date I haven't encountered any issues with this product. even after using it for many years.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Yaerin
Hospital & Health Care, 1-10 employees
More than a year
“Suggestions”
Pros
The software is user friendly and easy to train on. It operates on a cloud based system.
Cons
I cannot see the date when a treatment plan was entered and the software doesn't sync well with many other dental related software solutions. The Easy Fill option is not yet available.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Gerry
Medical Practice, 1-10 employees
Less than a year
“Pleased Overall”
Pros
Curve makes understanding and tracking claims and billing a smooth process
Cons
It would greatly benefit Curve to have an integrated in office communication module. Currently our office has to rely on a third party solution like Slack which is not efficient.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Amber
Health, Wellness and Fitness, 11-50 employees
More than a year
“Curve is a great product”
Pros
Learning this software was the easiest. All credits goes to its user friendly design, and the support provided is excellent.
Cons
Upgrades seem to happen overnight without much communication with dental offices. It would be better to receive advance notice to gather staff input and ideas before these changes occur. This way the staff would feel empowered by the programs growth and the opportunity to contribute.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
John
Medical Practice, 1-10 employees
Less than a year
“Mostly Great Software”
Pros
Most of the modules are intuitive and easy to navigate. The business management features are robust and the practice analytics provide helpful insights.
Cons
The clinical management modules are lacking. The medical history, medication usage and patient demographics modules need significant improvement. Many features that dental specialists would find valuable are missing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marc christian
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Excellent system”
Pros
It is highly intuitive and user friendly. Staff members can be trained quickly.
Cons
I haven't experienced any major drawbacks. The developers are receptive to our feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lori
Hospital & Health Care, 11-50 employees
Less than a year
“Nine Months In and Still Learning”
Pros
We required a web based PMS due to multiple locations and Curve has proven to be reliable without any downtime.
Cons
Managing accounts is a bit difficult and customizing reports to consider patients insurance status in relation to outstanding claims is not straightforward.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Luisa
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“All in one software”
Pros
Managing tasks is easy and the graphics are easy to understand. There are plenty of shortcuts available.
Cons
The price is very high for a small business but it offers all the necessary features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Medical Practice, 1-10 employees
Less than a year
“Curve has been great”
Pros
It is easy to use and intuitive with a clean and visually attractive layout.
Cons
The billing system is invoice based rather than ledger based but it is relatively easy to learn. However training new staff members for it can be a bit hard.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LaTambria
Medical Practice, 1-10 employees
More than a year
“User Friendly”
Pros
Curve is very user friendly. It is easy to learn and navigate.
Cons
Occasionally, I find it hard to filter reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Odette
Health, Wellness and Fitness, 1-10 employees
More than a year
“Curve Dental”
Pros
Curve dental is incredibly easy to use I quickly learned to use its various features.
Cons
The imaging features are quite limited and I hope they make improvements in this area.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Thomas
Hospital & Health Care, 1-10 employees
Less than 6 months
“A big improvement”
Pros
The ease of use is remarkable. Curve offers a detailed solution that eliminates the need for multiple third party vendors such as Solution Reach, Eperscribe, Dexis and IT support.
Cons
The names "Curve Hero" and "Curve Grow" seem rather silly to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Hospital & Health Care, 11-50 employees
More than a year
“Curve”
Pros
Curve makes electronic charting very simple and the scheduling screen is easy to utilize.
Cons
The compatibility with other practice management software add ons is severely limited. Opening up the platform to other companies for interfaces would greatly enhance office efficiencies.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
6
Lore
Medical Practice, 1-10 employees
Less than a year
“Curve is awsome”
Pros
Without a doubt Curve Dental is the best dental software out there. The developers constantly update and improve the program, taking user suggestions to meet our needs. I have made several suggestions that have been implemented. With over 25 years in the dental field, I can confidently say it is the best.
Cons
I wish there were pre built stock reports available along with a dedicated app for scheduling emergencies on the go.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Sandra
Hospital & Health Care, 1-10 employees
More than a year
“Experience with Curve Dental”
Pros
The softwares support is excellent and the customer service is top notch.
Cons
It would be helpful to have a patient birthday list organized by month.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10