Medical Devices, 1-10 employees
More than a year
“easy tool with reliable support”
Pros
For the doctors in our clinic, it's very easy to use and the customer service team has been extremely helpful whenever we've needed assistance.
Cons
Don't have any complaints because it works as a true all-in-one solution for my medical practices, covering everything we need without gaps.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than a year
“tool that fits clinic workflows...”
Pros
I've been really impressed with both the software and the support team. They respond quickly and the system matches the way our clinic runs which makes life so much easier.
Cons
there's nothing negative to report. The team has been amazing to work with and I would wholeheartedly recommend them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Cloud-based ehr usable on any device”
Pros
This tool has been really convenient and simple to use for my team. Being cloud-based and accessible through any device makes it easy for our doctors to work from anywhere which they really appreciate.
Cons
I haven't noticed any significant downsides and there aren't any cons during regular use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“Feature-rich platform”
Pros
There are a wide range of features at my disposal that satisfy the requirements of my expanding practice.
Cons
So far, I haven't found any issues and I genuinely appreciate every aspect of this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Comprehensive tool”
Pros
As the virtual office manager for a medical practice, I rely on this tool as a single, comprehensive practice-management and EHR solutionbecause it brings together scheduling, documentation, billing and communication tools in one place and both our physician and nursing staff consistently praise how much functionality is centralized and easy to access.
Cons
Up to this point, I haven't found any problems. The physician is very enthusiastic about it and I find the platform fast, simple and easy for our team to use which makes it feel almost perfect for our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Reliable medical billing workflow”
Pros
Our practice relies on it for medical billing and our doctor genuinely loves how easily it handles the workflow, making our days much easier.
Cons
I can honestly say this is the best software we've used so far, surpassing every other solution I've tried in terms of reliability and ease of use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Simple all-in-one platform”
Pros
For me, this platform acts as a comprehensive, all-in-one EHR platform that's incredibly simple to use and I find it aligns our workflows and reduces the learning curve for staff.
Cons
I honestly haven't found any drawbacks so far, in my experience this platform is exceptional for medical practices and meets our needs very well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Customizable tool tailored to workflows”
Pros
I've found this tool to be incredibly user-friendly and truly customizable which has allowed it to adapt precisely to the workflow demands of my medical practice.
Cons
I highly recommend it to anyone running a medical practice who wants dependable, well-designed software that meets clinical needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Complete ehr solution”
Pros
As an office manager overseeing two separate medical practices, I use this tool in one location and have found that it includes every capability both the physician and our support staff require, from scheduling and charting to integrated medical billing, so I actually recommended it to the physician at the other practice where I also work and he has decided to adopt it there as well to handle telemedicine visits, billing workflows and the patient portal.
Cons
this platform feels like an all-in-one package that seems to contain virtually everything I could possibly need, covering features across different areas so nothing obvious is missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“strong features and fast support”
Pros
As an IT Strategy consultant, I've been actively recommending and implementing this platform across multiple practices and I would strongly recommend it to virtually any clinic because its features and support consistently impress clinical teams, the physicians I've worked with uniformly report satisfaction with both the software and the customer service and the engineering group supporting the product has shown real depth by tailoring functionality to different workflows, for example, I personally connected the platform to Salesforce CRM via the API to enable targeted patient marketing campaigns.
Cons
Honestly, nothing negative comes to mind because I have no complaints, the product feels like an all-in-one solution that is highly configurable to meet varied practice needs and I find its customization options more than sufficient for everything I've required so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Secure tool backed by dedicated developers”
Pros
Their developer team has been fantastic and I can tell they genuinely care about both customers and cybersecurity. Because of that, the doctors and staff I work with are really excited to use this tool every day.
Cons
There are no drawbacks I can think of, I consider this product excellent and would happily recommend and refer it to any practice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
Less than 6 months
“Integrated scheduling and charting for therapists”
Pros
Starting out as a therapist, I've found this platform makes scheduling so much easier. If medication management comes up, I can immediately book an appointment with one of our psychiatrists and it works just as smoothly the other way around. Being able to join video sessions right in the system while also doing my charting and notes in the same place is a huge time-saver. Since I'm still learning all the features, I know there's plenty more I haven't explored yet. Recording sessions is also a huge help for clinical supervision.
Cons
Because I'm a new user it's possible this exists already but I really wish there were an in-call chat during video conferences so I could paste links to resources for clients on the spot, that would be far more convenient for me than relying on screen sharing which interrupts the session flow and forces me to toggle between tools.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
More than a year
“accessible across all devices”
Pros
Across every device I own, I can use the platform without any problems which makes jumping in from wherever I happen to be really convenient.
Cons
There's nothing about it I don't love and up to this point I haven't found any problems or reasons to complain.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Efficient tool with excellent support”
Pros
Everything is organized neatly in one place which I really appreciate because it keeps my workflow efficient. On top of that, the customer support has impressed me every step of the way.
Cons
Honestly, I can't think of any drawbacks, I'm genuinely fond of the system and how well it works for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Full-featured tool for multispecialty practices”
Pros
For multi-specialty practices, I've discovered that this platform has everything needed. The full set of features covers all of our clinical requirements, so nothing is missing.
Cons
There isn't anything I dislike I genuinely love the platform because it comes with all the tools and functionality we require.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Centralized tool!!”
Pros
In my consulting work with medical practices, I rely on this platform constantly. It brings every essential feature together in one system which saves me from juggling multiple software licenses.
Cons
So far I haven't run into any problems, the team is extremely responsive and custom-builds whatever features I request, so there are no limitations I've needed to work around.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 101-500 employees
More than a year
“fully customizable white-labeled platform”
Pros
We work with this platform to support medical practices across the country and I find it delivers a fully customized, white-labeled solution that includes all the features we need.
Cons
I can't think of any drawbacks, based on what I've seen, it's an outstanding and highly customizable piece of software that meets our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 101-500 employees
More than a year
“Simple tool”
Pros
Using it at both home and office, I've found the platform easy to use and because it has 100% uptime, I can count on accessing it whenever necessary.
Cons
Honestly, I can't think of any drawbacks, whenever I or my team ask for a feature, they develop whatever we need without hesitation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“easy design and responsive help”
Pros
Whenever I've needed help, the customer support team has been quick, helpful and genuinely responsive which made getting started so much easier for me.
Cons
There really aren't any significant downsides for me, the platform seems to include virtually everything I need as well as the tools my doctor requires, so I don't feel like anything important is missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Trusted across diverse medical practices”
Pros
As an IT consultant, I strongly recommend this tool to practices looking for reliable solutions. Having implemented it in several practices over the past two years, I continue to see consistently positive results.
Cons
To date, I haven't found any problems, their engineering team has been extremely capable, responsive and genuinely helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
