Medical Practice, 1-10 employees
Less than a year
“Reliable cloud based access”
Pros
Accessing the cloud-based EHR from home or the office has been convenient and reliable for my work.
Cons
I love everything about this tool there are no cons from my perspective.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“better appointments and communication”
Pros
The integration for the practice and easy access for patients to reach providers have improved how I manage appointments and communication.
Cons
So far I haven't noticed any drawbacks while using this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Easy and all-in-one platform”
Pros
We use this all-in-one, cloud-based platform for our practice, handling medical billing through the service while it automatically sends reminders to patients and I find the whole system very easy and simple to use.
Cons
there aren't any real cons and I would strongly recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“Reliable tool with exceptional support”
Pros
I've found that it functions reliably and the customer support is exceptional, making it the best cloud-based tool I've used in my experience.
Cons
I can't identify any drawbacks, this has been the most effective tool I've ever used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“smooth billing reminders platform”
Pros
Using it for medical billing, patient reminders and other features on one cloud-based platform has made my daily work much smoother.
Cons
I see no cons and would highly recommend this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“best cloud based EHR”
Pros
I've found the system reliable with excellent support and it's easily the best cloud-based EHR I've used so far.
Cons
This is the best EMR I've used in my practice I can't find any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“Feasible setup with helpful service”
Pros
We found it remarkably easy to use and the customer service was always within reach, on top of that, we truly valued the hands-on assistance provided when getting this tool running.
Cons
I have no complaints, it's incredibly simple and I'd strongly suggest this tool, particularly for teams launching new practices, since the interface makes the onboarding process so much smoother.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
Less than a year
“Customizable templates”
Pros
I'm impressed by how easy it is to use, with everything neatly congreatated in a single place, there are numerous psychology-focused templates and I can also create my own custom templates and the customer service team is consistently extremely helpful.
Cons
Everything I need is all in one place and nothing essential seems to be missing, so I honestly don't have any drawbacks to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than a year
“comprehensive and easy daily workflow”
Pros
Honestly, it feels like it does everything, I find it incredibly easy to navigate, whether I'm scheduling patients, maintaining records, handling billing with automated ERAs, or writing prescriptions.
Cons
I really have no complaints. I absolutely love this software because it includes every feature I could possibly want.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“Prompt live support”
Pros
When I need support, a live person always answers promptly, their responsiveness has genuinely impressed me and this tool itself feels simple and easy to navigate.
Cons
So far, I haven't run into any downsides and there aren't any cons I can point out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
Less than 6 months
“Simple system with excellent training”
Pros
It's been really easy to get the hang of and the training they gave me was thorough and clear. I'd definitely suggest it to anyone looking for a great system.
Cons
I have no complaints at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Terrific med spa management platform”
Pros
For my med spa, this platform has been a game-changer. It combines inventory management, billing, scheduling, automated reminders, consent forms and a patient portal all in one place, so I can handle everything without juggling multiple systems.
Cons
Nothing. This software has been excellent in every way and I haven't experienced any issues or problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“unified EHR with flexible templates”
Pros
Okay so... I use a single EHR for everything in my practice. It covers both my weight-loss and primary care workflows, comes with tons of ready-made templates, allows me to make custom ones and the support team is always quick and knowledgeable when I need help.
Cons
So far I haven't noticed any real flaws or shortcomings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“Patient customer support”
Pros
The support team has been super patient and detailed in their explanations. They always make sure I understand everything and their customer service feels genuinely top-notch.
Cons
In my experience, I couldn't find anything about this tool that let me down. Everything ran smoothly and met my expectations, so there's nothing I disliked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than 6 months
“simple interface with strong training”
Pros
I really like how easy it is to navigate and the platform has plenty of features plus excellent training that helped me get started without any headaches.
Cons
there isn't anything I would criticize. The system is easy to use and comes with great features and helpful training.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“Easy to use with amazing service”
Pros
it's very easy and genuinely helpful and the customer service has been outstanding every step of the way.
Cons
No cons... I haven't run into any problems at all. I find the tool consistently simple to navigate and use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“easy onboarding helpful support”
Pros
Getting started with this tool was simple and I've really appreciated how accessible the customer service has been whenever I needed guidance.
Cons
It's very user-friendly and I would especially recommend it for new startup practices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“User-friendly tool with full integration”
Pros
Honestly, everything about this system fits my practice perfectly. It integrates labs, eRx, practice management, cloud access, telemedicine and inventory tracking. I also love the bundled ICD, CPT and SOAP services and the support team is always responsive.
Cons
Excellent in every respect and I'm very fond of it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than a year
“Simple and complete EHR experience”
Pros
Using this tool makes my work so simple and it really does cover everything I need in one system.
Cons
From my use over the past six months, I haven't found anything negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 101-500 employees
Free Trial
“User-friendly ehr”
Pros
Easy to use tool it is and I appreciate that it's cloud-based. It works for multi-specialty practices and the customer support and engineering teams always handle any issue that comes up.
Cons
Can't identify any drawbacks. I really enjoy this tool and would confidently recommend it to any medical practice seeking a reliable solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
