Total 91 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

93%

4

Stars

7%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DT
Devyanii T.

Medical Practice, 1-10 employees

Less than a year

5.0

Reliable cloud based access

Pros

Accessing the cloud-based EHR from home or the office has been convenient and reliable for my work.

Cons

I love everything about this tool there are no cons from my perspective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC
Allita C.

Medical Practice, 1-10 employees

Less than 6 months

5.0

better appointments and communication

Pros

The integration for the practice and easy access for patients to reach providers have improved how I manage appointments and communication.

Cons

So far I haven't noticed any drawbacks while using this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG
Khushi G.

Medical Practice, 1-10 employees

More than a year

5.0

Easy and all-in-one platform

Pros

We use this all-in-one, cloud-based platform for our practice, handling medical billing through the service while it automatically sends reminders to patients and I find the whole system very easy and simple to use.

Cons

there aren't any real cons and I would strongly recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC
John C.

Medical Practice, 1-10 employees

Less than 6 months

5.0

Reliable tool with exceptional support

Pros

I've found that it functions reliably and the customer support is exceptional, making it the best cloud-based tool I've used in my experience.

Cons

I can't identify any drawbacks, this has been the most effective tool I've ever used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG
Khushi G.

Medical Practice, 1-10 employees

More than a year

5.0

smooth billing reminders platform

Pros

Using it for medical billing, patient reminders and other features on one cloud-based platform has made my daily work much smoother.

Cons

I see no cons and would highly recommend this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC
John C.

Medical Practice, 1-10 employees

Less than 6 months

5.0

best cloud based EHR

Pros

I've found the system reliable with excellent support and it's easily the best cloud-based EHR I've used so far.

Cons

This is the best EMR I've used in my practice I can't find any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL
Anita L.

Medical Practice, 1-10 employees

Less than 6 months

5.0

Feasible setup with helpful service

Pros

We found it remarkably easy to use and the customer service was always within reach, on top of that, we truly valued the hands-on assistance provided when getting this tool running.

Cons

I have no complaints, it's incredibly simple and I'd strongly suggest this tool, particularly for teams launching new practices, since the interface makes the onboarding process so much smoother.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LRJ
La Risha J.

Mental Health Care, 1-10 employees

Less than a year

5.0

Customizable templates

Pros

I'm impressed by how easy it is to use, with everything neatly congreatated in a single place, there are numerous psychology-focused templates and I can also create my own custom templates and the customer service team is consistently extremely helpful.

Cons

Everything I need is all in one place and nothing essential seems to be missing, so I honestly don't have any drawbacks to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE
Amanda E.

Medical Practice, 1-10 employees

Less than a year

5.0

comprehensive and easy daily workflow

Pros

Honestly, it feels like it does everything, I find it incredibly easy to navigate, whether I'm scheduling patients, maintaining records, handling billing with automated ERAs, or writing prescriptions.

Cons

I really have no complaints. I absolutely love this software because it includes every feature I could possibly want.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
Denise S.

Medical Practice, 1-10 employees

Less than 6 months

5.0

Prompt live support

Pros

When I need support, a live person always answers promptly, their responsiveness has genuinely impressed me and this tool itself feels simple and easy to navigate.

Cons

So far, I haven't run into any downsides and there aren't any cons I can point out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TO
Tina O.

Medical Practice, 11-50 employees

Less than 6 months

5.0

Simple system with excellent training

Pros

It's been really easy to get the hang of and the training they gave me was thorough and clear. I'd definitely suggest it to anyone looking for a great system.

Cons

I have no complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ
Mary J.

Hospital & Health Care, 1-10 employees

More than a year

5.0

Terrific med spa management platform

Pros

For my med spa, this platform has been a game-changer. It combines inventory management, billing, scheduling, automated reminders, consent forms and a patient portal all in one place, so I can handle everything without juggling multiple systems.

Cons

Nothing. This software has been excellent in every way and I haven't experienced any issues or problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CN
Cee N.

Medical Practice, 1-10 employees

More than a year

5.0

unified EHR with flexible templates

Pros

Okay so... I use a single EHR for everything in my practice. It covers both my weight-loss and primary care workflows, comes with tons of ready-made templates, allows me to make custom ones and the support team is always quick and knowledgeable when I need help.

Cons

So far I haven't noticed any real flaws or shortcomings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC
Renee C.

Medical Practice, 1-10 employees

Less than 6 months

5.0

Patient customer support

Pros

The support team has been super patient and detailed in their explanations. They always make sure I understand everything and their customer service feels genuinely top-notch.

Cons

In my experience, I couldn't find anything about this tool that let me down. Everything ran smoothly and met my expectations, so there's nothing I disliked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CG
Cassaundra G.

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0

simple interface with strong training

Pros

I really like how easy it is to navigate and the platform has plenty of features plus excellent training that helped me get started without any headaches.

Cons

there isn't anything I would criticize. The system is easy to use and comes with great features and helpful training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK
Steven K.

Medical Practice, 1-10 employees

Less than 6 months

5.0

Easy to use with amazing service

Pros

it's very easy and genuinely helpful and the customer service has been outstanding every step of the way.

Cons

No cons... I haven't run into any problems at all. I find the tool consistently simple to navigate and use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL
Anita L.

Medical Practice, 1-10 employees

Less than 6 months

5.0

easy onboarding helpful support

Pros

Getting started with this tool was simple and I've really appreciated how accessible the customer service has been whenever I needed guidance.

Cons

It's very user-friendly and I would especially recommend it for new startup practices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE
Alexandra E.

Medical Practice, 1-10 employees

Less than 6 months

5.0

User-friendly tool with full integration

Pros

Honestly, everything about this system fits my practice perfectly. It integrates labs, eRx, practice management, cloud access, telemedicine and inventory tracking. I also love the bundled ICD, CPT and SOAP services and the support team is always responsive.

Cons

Excellent in every respect and I'm very fond of it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MF
Muhammad F.

Hospital & Health Care, 1-10 employees

Less than a year

5.0

Simple and complete EHR experience

Pros

Using this tool makes my work so simple and it really does cover everything I need in one system.

Cons

From my use over the past six months, I haven't found anything negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VG
Vishakha G.

Medical Practice, 101-500 employees

Free Trial

5.0

User-friendly ehr

Pros

Easy to use tool it is and I appreciate that it's cloud-based. It works for multi-specialty practices and the customer support and engineering teams always handle any issue that comes up.

Cons

Can't identify any drawbacks. I really enjoy this tool and would confidently recommend it to any medical practice seeking a reliable solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10