“Easy to use program”

Pros

I retired over two years ago as the Executive Director of a non-profit counseling practice with more than 20 employees. During my tenure, we decided to start seeing clients online. Doxy.me was recommended to us by a for-profit agency that found it simple to use and affordable. Before I retired, I saw the benefits of the program and how easily counselors could learn to use it. Since retiring, I've started a very small private practice. Before the pandemic, I was comfortable seeing clients in a typical counseling setting. When the quarantine hit, I knew I needed a way to continue seeing clients. I relied on Doxy.me again and have not been disappointed. Because my practice is small, I use the free version, and both my clients and I find it straightforward to use. I highly recommend it for practitioners looking for an affordable, confidential program. I have no complaints.

Cons

I've only used the video feature, so I haven't tried the calendar, billing, or record-keeping functions. If they're anything like the video, I'd have full confidence in them.

“Easy to use, Reliable”

Pros

I appreciate the ease of use. My clients have had no issues connecting, and overall, it's been a great way to do teletherapy, especially during COVID-19.

Cons

Occasionally, the software doesn't notify me when a client enters my waiting room, so they sit waiting while my screen shows no one has arrived yet.

“Professional and convenient”

Pros

Doxy.me is professional and convenient. It's easy to learn and navigate for both practitioners and patients. Plus, there's no need to download anything.

Cons

Some features, like calling to invite a patient, require a purchase.

“Easy to use”

Pros

My field isn't known for its tech-savviness, and it's great to have a platform like Doxy. The login stays the same for me and my clients, who really value their privacy and don't have to "sign up" for anything.

Cons

There's nothing I dislike about this software.

“Ease of Use”

Pros

It starts fast and is reliable. I trust its discretion and client experience.

Cons

Connecting to fee reimbursement is not straightforward.

“Easy to use”

Pros

Doxy.me has a free version and is easy to use for both users and therapists, even for those with minimal computer knowledge.

Cons

My least favorite thing about the software is that there's no screen share feature in the free version.

“Doxy for Counselling”

Pros

A fellow counselor introduced me to Doxy.me, and due to COVID-19, I had to transition my counseling practice online in the UK. I was apprehensive about using it, especially concerning technical issues. However, Doxy.me's simplicity impressed me. It's incredibly straightforward and has a simple pre-test to ensure each session runs smoothly regarding speaker access, microphone, and visuals. I highly recommend Doxy.me.

Cons

None thus far. I currently have no downsides to mention regarding Doxy.me.

“Excellent for older clients”

Pros

Excellent for older clients who can just press on the link and they are in the virtual office, very easy to use.

Cons

No problems with the software at all so can't describe any cons.

“doxy”

Pros

What I liked most was how easy it was to use.

Cons

I think the notification system could be improved.

“doxy works”

Pros

Installation and usage are straightforward. Inviting patients is easy. they just need a smartphone, no app or download required. It's hassle-free!

Cons

Camera acts up sometimes. unclear if it's the institution or Doxy!

“Excellent”

Pros

No need for downloading an application, it's secure and customizable.

Cons

There are sporadic issues, but a browser refresh usually resolves them.

“Simplicity in a post COVID world”

Pros

The simplicity for both doctor and patient is a welcome relief.

Cons

So far, I have no complaints about the software.

“practical solution for online therapy”

Pros

Very simple for myself and for patients.

Cons

It seems quite sensitive to internet strength, causing connection problems at times.

“Great Option for Telehealth!”

Pros

I love how simple the software is to use, and my clients have no issues with it.

Cons

The only drawback for me is that internet connection affects video call quality, often causing sound issues. However, rebooting or refreshing usually fixes it.

“Everything I could want”

Pros

This app is effortless for clients to use, encrypted for PHIPA standards, and free! Perfect!

Cons

It keeps telling me my browser needs updating, but it's updated. Maybe a better app format would help?

“Ease of Use”

Pros

It is so simple to text a patient your individual site and then connect with them instantly without a lot of fuss.

Cons

Very rarely, sound issues caused us to reconnect.

“Medical”

Pros

Dependable, easy to use, and inexpensive.

Cons

The Group chat is kind of hard.

“Doxy review”

Pros

The software is easy to use for both clients and providers.

Cons

Nothing at this time. I haven't used it long enough.

“Excellent software”

Pros

I couldn't continue my practice without Doxy. It's HIPAA compliant, has a free version, and is extremely easy to set up. I recommend it whenever asked about video consultation services.

Cons

No cons. I think this program is excellent. There are occasional glitches, but they're minor overall. ANY software will have the occasional glitch.

“Outstanding resource”

Pros

Simple, easy to access, does not require patients to install/download applications.

Cons

It would benefit from notifying the doc via text when a patient is in the virtual waiting room.