Doxy.me Reviews

Pros

This platform offers HIPAA-compliant software for free. It's straightforward to use, and I will continue to utilize it for my work.

Cons

Sometimes there were technical issues on my end or theirs, and the session had to be restarted, occasionally multiple times.

Pros

Mental health clients are stressed and anxious, and creating a user or various logins is just overwhelming. It was easy for me, the clinician, to log in and begin the HIPAA-compliant session. The articles are also easy to follow; I didn't know how to work the waiting room, but the directions were straightforward. Thank you, Doxy.me.

Cons

I didn't know how to end a session, but I'll look it up in the community forum.

Pros

The fact that it's free for those who need it makes me happier to pay the small monthly fee for upgrades, knowing it's accessible to other medical providers.

Cons

I'd like more integration with my WordPress site.

Pros

It is a reliable, safe, and free resource that I can utilize with my online clients.

Cons

I wouldn't mind if it was free for groups as well.

Pros

You can pay by the day. I have a full-time job in the schools and do some private practice on the side. Your site allows me to pay when I use it. It fits my needs.

Cons

I like everything about this software. No complaints.

Pros

Easy to use, all clients were able to access.

Cons

Sometimes the system is hard to connect with clients. I had to warn them not to move around, as it would disconnect the video.

Pros

The free account has been perfect for my needs. It's easy to use, with excellent video and audio quality.

Cons

I wish our EHR would integrate with Doxy.me, but otherwise, I have no complaints.

Pros

As a solo practitioner, my reimbursements are so low that it's hard for me to stay in business. Doxy.me makes it affordable. I don't use it as frequently as others, but its low pricing allows me to use it occasionally.

Cons

The transition wasn't smooth, and often I was left without help. The biggest issue I see is the support function.

Pros

The pricing suits me perfectly. I've solely used the free version in my counseling practice, and it's exactly what I need. It's also incredibly intuitive without any special downloads or complex installations. Highly recommended!

Cons

Honestly, I haven't found anything I dislike about the software yet.

Pros

When my company transitioned to virtual visits during the COVID outbreak, I quickly adopted this software. It's easy for patients to sign in and HIPAA compliant.

Cons

It would be nice to include other family members in the call, but that feature isn't available in the free version. I do no know how to help when video or audio is not working either.

Pros

It's user-friendly, and my clients find it easily accessible!

Cons

Not really, especially since I don't use the premium service.

Pros

The software is so easy to use; even my 90-year-old patients can use it. I love seeing the shocked look on their faces when they realize they can see and be seen. It is like a whole new world opens up for them.

Cons

I have the free option, so the cost is perfect. I don't use it often enough to justify paying for the premium software. What I miss compared to the Zoom app is the ability to share the screen and show patients their labs and radiology studies.

Pros

It is simple to use, easy for clients to navigate, and I like the privacy/HIPAA-compliant aspect of it.

Cons

I wish the free package included a few more features for added flexibility. Since I'm a one-person office, upgrading to a higher level isn't cost-effective for me right now.

Pros

The software is easily downloaded. The instructions are great. I have not had any problems working with Doxy.me. My clients have no trouble using it, which is the best part. If they are happy, I am happy.

Cons

At first, I had some trouble with the waiting room, but I quickly figured out what I was doing wrong, and now it works fine.

Pros

It is free, easy to access, and convenient for me and my clients. It meets my needs and is the most convenient way to be introduced to teleMental Health services.

Cons

It lacks the ability to split the screen when participants are in different locations.

Pros

I love the waiting room feature. It can provide educational info for my patients while they wait. Billing is easy, connected to my credit card processing account, which saves me time and trouble.

Cons

I wish the waiting room could be more interactive, like allowing patients to complete outcome measures while they wait or possibly after the appointment.

Pros

When COVID became a threat to everyone, the ease of use for our elderly patients who needed to meet with the physician was definitely a plus!

Cons

I haven't found any cons for this software yet.

Pros

Simple to navigate, easy to access. Clear pictures, perfect sound! If you can type "doxy.me/??," you're good to go! Stop searching already! Score: 5/5!

Cons

I'm very satisfied! If there are any flaws, I haven't found them yet.

Pros

The simplicity. Nothing for patients to download; all they need is an email.

Cons

Nothing so far. Love this app! I've recommended it many times.

Pros

Security is guaranteed. Also, it has been very easy to set up and navigate.

Cons

Sometimes the person at the other end doesn't have enough bandwidth for a smooth teleconference, affecting their image and sound.