Mental Health Care, 1-10 employees
Less than 6 months
“Reliable, HIPPA-compliant product”
Pros
Easy for both users and administrators. It's reliable, and resyncing with poor connections is straightforward. I appreciate being able to see the user's internet quality and browser for troubleshooting.
Cons
Sometimes there's lag or poor sound connection, but resynchronization usually solves it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Highy Recommended”
Pros
Very user-friendly and reliable.
Cons
Occasionally, the connection is poor, and the screen freezes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mental Health Care, 1-10 employees
Less than 6 months
“Love it!”
Pros
I appreciate the easy setup. It's hassle-free.
Cons
No concerns or issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mental Health Care, 1-10 employees
Less than 6 months
“Doxy.me has been a life saver during Covid-19. It is easy to use for the client and clinician.”
Pros
It's incredibly easy to use for both tech novices and seasoned users.
Cons
If the client has a poor internet connection, it freezes or gets fuzzy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 1-10 employees
Less than a year
“Great for telehealth counseling services”
Pros
No additional software required. It works through most browsers, making it easily accessible.
Cons
Thankfully, there's literally nothing I dislike about Doxy.me. :)
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
Less than 6 months
“We were up and running 2 months before big organizations”
Pros
We swiftly transitioned to telemedicine overnight while some larger organizations were still troubleshooting.
Cons
Encountered dropped calls, buzzing, and occasional video quality issues.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Medical Practice, 1-10 employees
Less than 6 months
“Easy to use, and free/cheap”
Pros
It's super simple. My patients were able to grasp it without any trouble.
Cons
None at the moment. I don't engage much in telemedicine, so this is an easy and great way to see a few patients a month.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9