Doxy.me Reviews

Pros

Its simple to get the hang of. It works well almost all the time and when something does go wrong, troubleshooting is usually easy.

Cons

Now and then, there's a bit of lag when connections are being established.

Pros

Pretty easy to manage and the waiting room feature is a really nice addition.

Cons

I don't like that there isn't an ongoing list of my clients that I can click through to invite them to weekly sessions.

Pros

Being able to use this at no cost has been incredibly helpful and really allowed me to complete my internship during the pandemic.

Cons

At times the screen quality gets a bit pixelated but it's something I can live with and work through.

Pros

Everything feels very simple to use, it has the features I was looking for and it really helps with patient engagement.

Cons

I'd still like to see more customization options so it can better fit individual user needs.

Pros

After looking into and testing several telemedicine platforms, this one stands out as the best overall option for the things that matter most to me.

Cons

Nothing significant has come up so I really don't have any complaints to mention.

Pros

The platform is very convenient to use and my patients are able to navigate and use it without any trouble.

Cons

Every now and then, the video or audio will freeze and the quality is not very clear. It only happens occasionally though, not on a regular basis.

Pros

It was quite easy to get it set up. Both my patients and I were able to use it without any trouble.

Cons

Troubleshooting can be a bit challenging at times although the FAQ section is helpful when you need guidance.

Pros

Using the free version once a week has worked out really well for me. It offers a lot of value for occasional use and if I were seeing clients full time, I'd seriously think about paying for the extra features.

Cons

One issue I run into quite often is that the video looks blurry on my end, even though my clients say they can see me just fine. My internet is fast so it doesn't seem to be a connection problem.

Pros

Clients can get onto the platform without any issues which has been a big plus. The non-profit discount is also really helpful and I appreciate that multiple people can join the same session when needed. Privacy and security feel solid and the screen sharing feature works well too.

Cons

Honestly I have not run into any issues. I have explored a lot of video platforms and this one has been the best fit for the population I work with.

Pros

Right from the start, it has checked every box for me. Being HIPAA compliant matters a lot in my work and it's also simple for both my clients and me to use without any hassle. The pricing is very reasonable and at the moment I'm still using the free version. Most of the time the connection is solid and I really appreciate being able to see who's waiting in the waiting room even while I'm in session with another client.

Cons

Don't have anything negative to say about this software.

Pros

Setting it up took very little effort and it played a big part in helping my practice begin offering telemedicine. One thing I really appreciate is the badge feature which can be added to a private website so telemedicine tools connect nicely with other electronic communication methods. Doxy.me also provides useful ideas and images that make it easier to promote telemedicine services to patients.

Cons

From a pediatrician's perspective, I'd love to see better support for child-specific workflows, such as having a separate field for the patient's name instead of only showing "your name." There are times when parents enter their own name rather than the child's which can create some confusion. That said it's usually a minor issue and can be cleared up quickly just by asking.

Pros

Its quite easy to operate. Since it runs in a web browser, there's nothing complicated to install and the fact that patients don't need to sign up makes the whole process much more convenient for them. It also works well across different devices, whether someone is joining from a smartphone or a laptop. The waiting room feature is useful and the platform feels built with medical use in mind.

Cons

Screen sharing has been unreliable for me and doesn't always function properly. The platform can also crash at times and once more than two participants join, it tends to get buggy. I've also run into audio cutting out which forces the user to reload the browser to get things working again.

Pros

This tool is completely simple for me and for my patients. There really wasn't any learning curve on either side.

Cons

It still doesn't integrate with my EHR, Elation which is a missing piece for my workflow.

Pros

Getting started was easy and one of the best parts is that my clients can join without installing an app or creating an account.

Cons

My only downside is the video quality on the free version.

Pros

Being HIPAA compliant is a big advantage. It's very simple to use and clients can access it without any trouble.

Cons

I don't have any negative comments at this time.

Pros

I used the free version and it was very simple to use.

Cons

I haven't had a chance to try the other features that are available yet.

Pros

It is very userfriendly and the connection stays reliable throughout use.

Cons

At this stage, I haven't run into any drawbacks.

Pros

Technology usually isn't my strong suit and when clients aren't very tech-savvy either, appointments can become frustrating fast. Since I started using Doxy.me, things have become much simpler for me. All I have to do is copy the invitation, paste it and send it to my client. They just click the link and that's it, no installing, no downloading, no extra steps. It manages to feel very basic and very sophisticated at the same time which is exactly why I absolutely love it.

Cons

I've only been using the most basic features and they've been working perfectly fine for what I need.

Pros

Found it easy to learn and the setup process was just as simple.

Cons

Haven't faced any issues so far.

Pros

Connecting is incredibly simple, there are no codes or meeting numbers to deal with, just click the link and join.

Cons

I honestly have no complaints. It has been very simple to use in my practice.