Mental Health Care, 1-10 employees
More than a year
“Doxy is great for telehealth!”
Pros
I like that the link is always the same and it is very easy for new users. I transitioned from in person to total telehealth in one day at the start of the pandemic. Doxy made it easy and less stressful.
Cons
Occasional audio or video disruptions, potentially due to user internet quality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Simple and powerful media”
Pros
The speed, simplicity and reliability to establish reminders and actual coaching sessions.
Cons
Not applicable, no issues reported.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Telepsych dream”
Pros
HIPAA compliance is number one, price is number two, consistency is number three.
Cons
Occasional difficulty establishing connections, though infrequent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Dawning Phoenix says thank you”
Pros
Flexiblity, client anonymity and a basic package option that does not require using or even purchasing features I have zero interest in utilizing.
Cons
Inconsistent audio quality, though reliability has improved since 2020.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Doxy is a good value in many ways”
Pros
Best for Price, ease of use, reliability, I like the waiting room format
Cons
Rare video problems experienced.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Mental Health Care, 1-10 employees
More than a year
“Highly recommended this service”
Pros
I like the fact that it is reliable, easy to use, free and confidential.
Cons
No issues encountered over a year of usage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“It works.”
Pros
Ease of use from my place as the practitioner. Clients report an easy platform from their end as well.
Cons
Platform performance diminishes with poor internet connections, expectedly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Nurse Practitioner”
Pros
Able to meet my patients' medical services.
Cons
No current concerns; will revisit if any arise.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Great site for telemedicine”
Pros
I like the website because it's easy to use for the physician and the patient and it is cost effective.
Cons
Scheduling issues, though unrelated to the site itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Excellent product, highly recommend!”
Pros
I love the option to customize and white-label the product interface. This feature adds immensely to the patient experience and helps to elevate your brand.
Cons
Audio connections can be easily interrupted or disabled if the patient is using an outdated browser, receiving incoming calls, or switching between windows. While this doesn't happen frequently, it can delay the start of a meeting. Doxy provides simple troubleshooting steps for both the client and the provider, but it can still be a hindrance to timely sessions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Doxy = Psych Docs can be EVERYWHERE”
Pros
Readily accessible for myself and for my clients.
Cons
Connectivity disruptions during adverse weather conditions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“reliable”
Pros
I was very thankful for the Free basic package when COVID lockdowns arrived.. Efficient, reliable
Cons
Limited use, no dislikes reported.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
Less than a year
“Easy and reliable”
Pros
From a therapy standpoint, Doxy.me stands out as an effortlessly reliable tool. What makes it exceptional is that it doesn't demand a high level of technical prowess from my clients; as long as they have internet access, they're good to go. It's incredibly straightforward, ensuring confidentiality and user-friendliness at every step.
Cons
No issues encountered with Doxy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“amazing”
Pros
easy to use reliable free
Cons
No complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
Less than a year
“My review”
Pros
I enjoy the Price, ease of use, HIPAA compliant
Cons
I wish to have free access to PRO features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Essential to our business”
Pros
Free AND HIPAA compliant with good reliability!
Cons
Inability to screen share in the free version, understandable due to its cost-free nature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
Less than a year
“Easy to Use”
Pros
Doxy is easy as a user, and my clients report the same. It's relatively reliable. I have older clients using dated technology and it still works fine.
Cons
Desire for virtual group session capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Mental Health Care, 1-10 employees
More than a year
“DOXYME works for me!”
Pros
The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the patients I work with. It is straightforward, not complicated and easy to use.
Cons
Occasional audio or freezing problems, less frequent than other sites.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“would highly recommend”
Pros
Free/ user friendly / efficient / secure
Cons
At times there can be microphone feedback where I can hear myself during a call, and video calls abroad may be inconsistent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“review”
Pros
Free and easy. Though forcing me to use 40 or more characters in this field is annoying. I have a patient in the waiting room.
Cons
Dislike the name, occasional issues encountered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10