“Overall very happy”

Pros

The ease of use and quality of the platform.

Cons

Difficulty diagnosing connectivity issues for less tech-savvy individuals.

“worth it”

Pros

Flexibility is a big win for me and I also appreciate the client anonymity. There's a basic package option too and it's nice that I don't have to use or even buy features I have zero interest in.

Cons

Audio quality can be hit or miss though overall reliability has improved compared to the access issues during peak demand back in 2020.

“Excellent platform for clinical care services”

Pros

I rely on this platform extensively for delivering clinical psychotherapy services to my clients and it has consistently proven to be extremely reliable. Its ease of login and use is a significant advantage especially during the challenging times of the COVID when I used it for eight consecutive hours daily without any issues. While my internet provider sometimes posed problems unrelated to the platform, Doxy.me remained steadfast. I received positive feedback from clients and their families about its ease of use and quality which further reinforces my confidence in its reliability.

Cons

No significant cons experienced; superior performance noted.

“Doxy is great for telehealth!”

Pros

I like that the link is always the same and it is very easy for new users. I transitioned from in person to total telehealth in one day at the start of the pandemic. Doxy made it easy and less stressful.

Cons

Occasional audio or video disruptions, potentially due to user internet quality.

“Simple and powerful media”

Pros

The speed, simplicity and reliability to establish reminders and actual coaching sessions.

Cons

Not applicable, no issues reported.

“quick results”

Pros

The link stays the same every time which makes it simple for new users to jump in. During the early pandemic, I went from in person visits to fully remote telehealth in a single day and Doxy made that transition feel a lot less stressful. The setup and flow are simple enough that even first timers can get going without a ton of friction.

Cons

Every now and then, the audio drops or the video freezes though I mostly blame that on the other person's internet connection. When clients are on fiber optic service, those problems show up far less often.

“Telepsych dream”

Pros

HIPAA compliance is number one, price is number two, consistency is number three.

Cons

Occasional difficulty establishing connections, though infrequent.

“Dawning Phoenix says thank you”

Pros

Flexiblity, client anonymity and a basic package option that does not require using or even purchasing features I have zero interest in utilizing.

Cons

Inconsistent audio quality, though reliability has improved since 2020.

“Doxy is a good value in many ways”

Pros

Best for Price, ease of use, reliability, I like the waiting room format

Cons

Rare video problems experienced.

“Highly recommended this service”

Pros

I like the fact that it is reliable, easy to use, free and confidential.

Cons

No issues encountered over a year of usage.

“It works.”

Pros

Ease of use from my place as the practitioner. Clients report an easy platform from their end as well.

Cons

Platform performance diminishes with poor internet connections, expectedly.

“Nurse Practitioner”

Pros

Able to meet my patients' medical services.

Cons

No current concerns; will revisit if any arise.

“Great site for telemedicine”

Pros

I like the website because it's easy to use for the physician and the patient and it is cost effective.

Cons

Scheduling issues, though unrelated to the site itself.

“Excellent product, highly recommend!”

Pros

I love the option to customize and white-label the product interface. This feature adds immensely to the patient experience and helps to elevate your brand.

Cons

Audio connections can be easily interrupted or disabled if the patient is using an outdated browser, receiving incoming calls, or switching between windows. While this doesn't happen frequently, it can delay the start of a meeting. Doxy provides simple troubleshooting steps for both the client and the provider, but it can still be a hindrance to timely sessions.

“Doxy = Psych Docs can be EVERYWHERE”

Pros

Readily accessible for myself and for my clients.

Cons

Connectivity disruptions during adverse weather conditions.

“reliable”

Pros

I was very thankful for the Free basic package when COVID lockdowns arrived.. Efficient, reliable

Cons

Limited use, no dislikes reported.

“Easy and reliable”

Pros

From a therapy standpoint, Doxy.me stands out as an effortlessly reliable tool. What makes it exceptional is that it doesn't demand a high level of technical prowess from my clients; as long as they have internet access, they're good to go. It's incredibly straightforward, ensuring confidentiality and user-friendliness at every step.

Cons

No issues encountered with Doxy.

“amazing”

Pros

easy to use reliable free

Cons

No complaints.

“My review”

Pros

I enjoy the Price, ease of use, HIPAA compliant

Cons

I wish to have free access to PRO features.

“Essential to our business”

Pros

Free AND HIPAA compliant with good reliability!

Cons

Inability to screen share in the free version, understandable due to its cost-free nature.