“Easy to Use”

Pros

Doxy is easy as a user, and my clients report the same. It's relatively reliable. I have older clients using dated technology and it still works fine.

Cons

Desire for virtual group session capabilities.

“It boostspatient experience”

Pros

I really enjoy how much you can customize and white label the interface. It makes the whole patient experience feel more polished and also strengthens your brand presence.

Cons

Audio connections can get disrupted or stop working if the patient's browser is outdated, if they receive incoming calls or if they switch between windows. This doesn't happen constantly and Doxy provides simple troubleshooting steps for both the patient side and the provider side. Still, it can occasionally delay things at the start of a meeting.

“DOXYME works for me!”

Pros

The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the patients I work with. It is straightforward, not complicated and easy to use.

Cons

Occasional audio or freezing problems, less frequent than other sites.

“would highly recommend”

Pros

Free/ user friendly / efficient / secure

Cons

At times there can be microphone feedback where I can hear myself during a call, and video calls abroad may be inconsistent.

“privacy-focused and affordable”

Pros

It's simple to use, feels dependable day to day and does a solid job protecting client privacy while staying affordable.

Cons

Occasionally the audio and video don't line up perfectly. That's usually resolved by using a few of the troubleshooting tools the tech team recommends.

“review”

Pros

Free and easy. Though forcing me to use 40 or more characters in this field is annoying. I have a patient in the waiting room.

Cons

Dislike the name, occasional issues encountered.

“Great Telehealth option”

Pros

It is easy to use and good quality connections.

Cons

Occasional connection difficulties, especially on patients' phones.

“Doxy.me works perfectly for me!”

Pros

It is easy to use, reliable, protects privacy of client and inexpensive.

Cons

Sometimes, I encounter issues with the audio and visual being out of sync. However, I've found that using various tools suggested by the tech department usually resolves this issue.

“Best telehealth system I have used”

Pros

I like everything about it including features, value, ease of use, reliability, ease of use for new and existing patients

Cons

Login issues noted intermittently.

“easy to use for patients and health professional”

Pros

ease of use link for patient is always the same no need for patients to set up an account

Cons

Occasional poor connections leading to dropped calls.

“Patients like Doxy”

Pros

easy for patient to use the camera and microphone and have sessions from home

Cons

Sometimes there is no access to the camera, and it takes multiple attempts to get the program to allow camera access. This issue may require turning off the internet and renewing access to the camera, among other troubleshooting steps.

“How I work with clients online”

Pros

Doxy is there when I need it with only problems occurring very rarely.

Cons

Seamless integration with clinical practice.

“Great and Reliable”

Pros

I like the ease of use, flexibility, great audio and video quality when it works

Cons

Audio and video issues noted, room for improvement.

“Love this product”

Pros

I love that my clients do not have to download anything to their computer to begin their session. They just have to open their browser, click the link, and they're ready to go. I also feel more secure using Doxy.me instead of the alternatives.

Cons

No dislikes about Doxy.me.

“No brainer!”

Pros

I like that it is free! It saves me money in my solo part time private practice.

Cons

No current cons identified.

“a great product! easy and reliable”

Pros

its so easy to use and send the link to clients i love it and thank you Doxy@ and I love the name as its easy to remember

Cons

No complaints, entirely satisfied.

“Doxy. me works for me”

Pros

I like the ease of use and dependability for over three years now.

Cons

No major issues reported.

“Easy, compliant videoconferencing for therapists”

Pros

This is an easy platform to share with clients. At first I was afraid that clients would have trouble getting to know a new platform, but this has proved to be a wonderful and affordable alternative to Zoom.

Cons

Occasional lower video quality than desired.

“Testimonial for doxy.me”

Pros

I like that I can use the free version and that my clients don't need to download anything or to have a user name and password. They just open the email, click on the link and they are in my virtual waiting room.

Cons

Occasionally, I experience echoing of my words, which is quite annoying, though it's infrequent. Additionally, there are occasional connectivity issues where clients may have difficulty joining, or we may experience interruptions or freezes during the session. While these occurrences are rare, if they were more frequent, I might consider discontinuing my use of Doxy.me. Nonetheless, overall, my clients are mostly satisfied with the platform, as am I

“Exactly what I need”

Pros

One of my favorite aspects of Doxy.me is its simplicity. Compared to alternatives like Zoom, which can be cumbersome to navigate, Doxy.me offers a streamlined experience. I can easily provide my clients with the same link for every session, eliminating the need to generate new links each time. This consistency is very convenient. Moreover, the free version meets my needs adequately, which is another aspect I appreciate. Additionally, its compliance with HIPAA regulations provides an extra layer of security, addressing any concerns I may have had.

Cons

No desired improvements, content with current functionality.