Alternative Medicine, 1-10 employees
Less than a year
“Free and Easy to use”
Pros
Appreciated for its combination of being free and user-friendly.
Cons
Absolutely fantastic program; no complaints whatsoever.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
Less than 6 months
“Simple to use for seniors”
Pros
Valued for its security features and the absence of additional software requirements.
Cons
Completely satisfied with the system's simplicity and the usefulness of the visual clock.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“I Love Doxy.me!”
Pros
Praised for its affordability, ease of use, and adherence to HIPAA regulations.
Cons
No applicable feedback; simply love it!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
“Great telehealth platform”
Pros
Regarded as user-friendly for both clinicians and clients.
Cons
Experienced freezing and audio distortion during interviews.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Medical Practice, 1-10 employees
More than a year
“RobertYoung”
Pros
Easy setup and usage, minimal need for customer support, indicating its simplicity.
Cons
Hoping for an affordable, high-quality PTZ camera compatible with Doxy, though this isn't a Doxy-specific issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Remote psychotherapy practice”
Pros
Ease of use for both clients and therapists, without the need for additional downloads or installations.
Cons
No major concerns; occasional sound issues remain unattributed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than 6 months
“Excellent”
Pros
Loved for its HIPAA compliance, ease of sharing links, and waiting room feature.
Cons
No specific dislikes; enjoying all aspects thus far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Very positive experience over past 2 years of use.”
Pros
Regarded as straightforward and perfect for individual needs, especially in its free version.
Cons
Upgraded briefly for background effects but reverted to free version due to underwhelming experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Doxy is an excellent choice for telehealth users in small or private practices”
Pros
Noted for its simplicity, client-friendly interface, and HIPAA compliance, particularly suitable for mobile devices.
Cons
Restricted to the free version currently, I'm unable to assess the need for additional features offered in the paid subscription. A free trial, even for a few days, would be beneficial for evaluation purposes. However, it appears a commitment is required to access this trial, which makes it challenging to understand the full scope of what's being paid for without potentially having to cancel later.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Less than a year
“My favorite technology service”
Pros
Ease of use from the first encounter, appreciated for its intuitive design and helpful video links for client orientation.
Cons
Fully content with all aspects of Doxy.me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Great telehealth platform! Easy to use for myself and my clients!”
Pros
Praised for its secure, user-friendly, and web-based platform, ensuring accessibility across various devices without app downloads.
Cons
No cons observed; platform perfectly suits my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 101-500 employees
More than a year
“My experience”
Pros
This tool is of great value due its reliability, quality, and reasonable pricing.
Cons
Screen sharing requires paid subscription; contrasts with the free functionality of Zoom.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Best telemedicine platform for no cost”
Pros
Best due to its cost-free nature, reliability, and useful features like waiting rooms and chat functions.
Cons
Occasional technical glitches necessitate switching platforms; while not as polished as Zoom or FaceTime, it's serviceable and free.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mental Health Care, 1-10 employees
More than a year
“Doxy makes it so I can do my job anywhere and effectively”
Pros
Easy to use with a waiting room feature, appreciated for its free availability and accessibility.
Cons
Occasional issues with clients inadvertently disabling cameras or experiencing audio malfunctions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mental Health Care, 1-10 employees
More than a year
“Doxy.me A Telehealth Providers Answer TO Online Therapy”
Pros
Appreciated for providing HIPAA-compliant counseling from any location.
Cons
Unable to suggest improvements; completely satisfied.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“Best solution”
Pros
Have been using it since 2020 for its easy implementation and low bandwidth requirement that ensures easy accessibility for patients.
Cons
Can't think of anything negative; Doxy is the ultimate telehealth solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
Less than a year
“Love it!”
Pros
Highlighted for its ease of use by both therapists and clients.
Cons
No complaints regarding Doxy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
Less than a year
“Doxy.me works well for distance consultations”
Pros
Praised for its seamless usage without requiring downloads, ensuring uninterrupted communication.
Cons
Free version limitations include inability to share documents or include additional team members in consultations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Great product”
Pros
Effortlessly integrated into practice during the pandemic, ensuring continuity of care.
Cons
Optimal performance relies on both parties having stable internet connections, posing challenges with mobile usage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Easy and professional, highly recommend”
Pros
Regarded as easy to use and professional-looking, without encountering any issues, recommended for medical meetings.
Cons
Limited to the free version; aware of unavailable features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8