“Ease of use”

Pros

Good for most patients; 60yo + often require talking through clicking link and sometimes problem solving.

Cons

Missed patient-side test call feature, useful for troubleshooting.

“Doxy.me is great!”

Pros

Doxy.me is very user friendly. Getting started only took a few minutes and Clients find it simple as well. Doxy.me has provided me with a safe, effective platform for telehealth session.

Cons

No cons encountered with Doxy.me.

“convenient tool”

Pros

Feels really professional, secure and simple to use. Clients also seem to pick it up quickly which makes the whole process smoother on their end.

Cons

Nothing major appears to be missing from what I've noticed so far. One improvement I'd like to see, if there's a power outage or server issue, an automatic message should be sent to the client letting them know there's a technical problem and that the user or therapist will reach back out as soon as possible.

“Excellent product, very easy to use for both myself as a therapist and my clients”

Pros

One of the most important features is that it is a HIPAA compliant platform that meets the requirements of the work I do, very user-friendly site for both myself and my clients.

Cons

Video clarity occasionally inferior to other platforms.

“Very good platform for Telehealth”

Pros

Ease of use. I am ablle to quickly log in and meet with patient

Cons

Occasional audio glitches necessitating phone call switches.

“Using Doxy.com to work with clients remotely”

Pros

Feels professional, safe and easy to use. Easy to use for the client.

Cons

No features are missing that I'm aware of. One suggestion is that in case of a software, power, or server outage, an automatic message could be sent to clients, informing them of the technical problem and assuring them that the therapist will be in contact as soon as possible.

“Outstanding Telehealth Resource”

Pros

Value the ease of interface and high-level digital security

Cons

Budget constraints limit access to full features.

“A wonderful way to conduct HIPAA compliant tele-therapy”

Pros

This platform is straightforward for both therapists and clients; clients appreciate the lack of account creation and the consistent link for accessing the online waiting room. Additionally, it offers quick upgrades for specific needs.

Cons

No cons experienced with Doxy.

“Virtual visits in counseling”

Pros

I've been using the free version of Doxy.me, and overall I am satisfied. The audio quality is good and although the video may freeze occasionally during a one-hour session, it's not a frequent occurrence. One aspect I appreciate is the absence of time limitations, unlike some other apps, and its user-friendly interface. My usage is primarily for virtual visits rather than administrative tasks, so it meets my needs well, except for conference sessions, which aren't available with the free subscription service.

Cons

Intermittent screen freezes impacting clinical work.

“HIPAA compliant, customizable, and really easy to use”

Pros

I like how easy it is to use. No downloading for patients. I also use it when supervising nurse practitioners. I can join an exam instantly - I just send the URL.

Cons

Sound issues, especially with Bluetooth devices.

“Doxy.me, great for private practice mental health counselors.”

Pros

Doxy.me is reliable and has features for all size of mental health practices.

Cons

Occasional service interruptions, promptly resolved by the provider.

“Secure, professional and user friendly”

Pros

Praised for its ease of use, simple setup, and client-friendly interface without the need for app downloads.

Cons

Lacking a calendar feature is a drawback. As a multi-state therapist, having the ability to view my client appointments in a calendar format within the platform would be convenient, especially when away from my office.

“Enjoyed this product - lifesaver during COVID and after.”

Pros

Provider and client-friendly with good audio and video quality, no cost, and consistent performance.

Cons

Experienced a single day of interruption in practice; uncertain about adding multiple participants to chats.

“Telehealth”

Pros

I like it for its simplicity and HIPAA compliance along with options for both free and customized use, including helpful pre-call checks.

Cons

There are glitches at times and resolving these issues can be time-consuming it leads to the need to communicate with waiting patients during the process. most problems are eventually resolved but some linger unresolved.

“Easy and Useful”

Pros

Utilized the free version due to workload volume, appreciating its value in reducing expenses.

Cons

No downsides except for occasional internet issues unrelated to Doxy.

“Surprised!”

Pros

Surprisingly excellent performance for a free platform, offering seamless usage for both therapist and clients, without any technical glitches.

Cons

It's challenging to find faults. If pressed, perhaps the overall design's graphics could be more appealing, but ultimately, functionality takes precedence over aesthetics when the product works as well as this one does.

“Doxy.me is Essential”

Pros

Offers the opportunity for HIPAA-compliant virtual sessions with clients.

Cons

I am thoroughly satisfied with its seamless performance. there is no room for improvement as such.

“Excellent tele-health resource for self-employed Therapist”

Pros

Very good due to its cost-effectiveness, ease of use, and reliability, especially when I and my clients need it.

Cons

No issues whatsoever.

“Why I chose Doxy.me”

Pros

Chosen for its combination of affordability and functionality.

Cons

Integration was smooth; would opt for it again without hesitation.

“I love Doxy and so do my clients!”

Pros

As a professional, HIPAA compliance is very important for me. Also, I appreciate its cost-free nature and user-friendly interface, with clear video and audio quality.

Cons

My experience with Doxy have been entirely positive.