Overall Rating

4

5 Reviews

Rating Distribution

5

star

(1)

4

star

(3)

3

star

(1)

2

star

1

star

Satisfaction Score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

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Filters

They have a very hardworking customer support
Pros

We have a large network and needed some 300+ users to be trained. They not only trained them all but individually solved their problems to get them on the same proficiency level.

Cons

Our case was special since the user base was large. They took some time to handle all the problems but it all worked out in the end.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Maurice

Hospital & Health Care, 100-499 employees

July 2022

They tailored made some features for our practice
Pros

They came up with an amazing product that complies with all the federal confidentiality rules. Very user friendly and great customer support staff.

Cons

None.

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

Michael

Mental Health Care, 10-49 employees

May 2022

Exceeded my expectations!
Pros

Running a small practice, I needed a solution that would not require me to hire a specialist to run it for me. All my staff has been trained on it with ease and I can build my own forms without paying anything extra.

Cons

It does allow access from anywhere but I wish they improved their iPad app. It is a bit outdated.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Dr. Lalitha

Medical Practice, 2-9 employees

May 2022

Would recommend it to any one in the Vein Care space
Pros

I have a mixed staff of full-time, part-time, and remote workers. DrClouds EMR has made it easy for all of them to collaborate with each other about the patients treatments, follow-ups, and billing.

Cons

We do not have any complaints!

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

Dr. Sreenivasa

Hospital & Health Care, 100-499 employees

April 2022

Very polite staff
Pros

We have been using this software for years now. Totally satisfied with it.

Cons

Some issues do pop up from time to time, but they always manage to fix it.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

Jennifer

Hospital & Health Care, 10-49 employees

April 2022