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Reviews
DrCloud EHR Reviews
Overall Rating
4
5 Review(s)
Rating Distribution
5
(1)
4
(3)
3
(1)
2
1
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Overall Rating
4
5 Review(s)
Rating Distribution
5
(1)
4
(3)
3
(1)
2
1
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
They have a very hardworking customer support
They have a very hardworking customer support
Pros
We have a large network and needed some 300+ users to be trained. They not only trained them all but individually solved their problems to get them on the same proficiency level.
Cons
Our case was special since the user base was large. They took some time to handle all the problems but it all worked out in the end.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Maurice
Hospital & Health Care, 101-500 employees
July 2022
They tailored made some features for our practice
They tailored made some features for our practice
Pros
They came up with an amazing product that complies with all the federal confidentiality rules. Very user friendly and great customer support staff.
Cons
None.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Michael
Mental Health Care, 10-49 employees
May 2022
Exceeded my expectations!
Exceeded my expectations!
Pros
Running a small practice, I needed a solution that would not require me to hire a specialist to run it for me. All my staff has been trained on it with ease and I can build my own forms without paying anything extra.
Cons
It does allow access from anywhere but I wish they improved their iPad app. It is a bit outdated.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Dr. Lalitha
Medical Practice, 2-9 employees
May 2022
Would recommend it to any one in the Vein Care space
Would recommend it to any one in the Vein Care space
Pros
I have a mixed staff of full-time, part-time, and remote workers. DrClouds EMR has made it easy for all of them to collaborate with each other about the patients treatments, follow-ups, and billing.
Cons
We do not have any complaints!
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Dr. Sreenivasa
Hospital & Health Care, 101-500 employees
April 2022
Very polite staff
Very polite staff
Pros
We have been using this software for years now. Totally satisfied with it.
Cons
Some issues do pop up from time to time, but they always manage to fix it.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Jennifer
Hospital & Health Care, 11-50 employees
April 2022
Filters
Sort by:
They have a very hardworking customer support
They have a very hardworking customer support
Pros
We have a large network and needed some 300+ users to be trained. They not only trained them all but individually solved their problems to get them on the same proficiency level.
Cons
Our case was special since the user base was large. They took some time to handle all the problems but it all worked out in the end.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Maurice
Hospital & Health Care, 101-500 employees
July 2022
They tailored made some features for our practice
They tailored made some features for our practice
Pros
They came up with an amazing product that complies with all the federal confidentiality rules. Very user friendly and great customer support staff.
Cons
None.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Michael
Mental Health Care, 10-49 employees
May 2022
Exceeded my expectations!
Exceeded my expectations!
Pros
Running a small practice, I needed a solution that would not require me to hire a specialist to run it for me. All my staff has been trained on it with ease and I can build my own forms without paying anything extra.
Cons
It does allow access from anywhere but I wish they improved their iPad app. It is a bit outdated.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Dr. Lalitha
Medical Practice, 2-9 employees
May 2022
Would recommend it to any one in the Vein Care space
Would recommend it to any one in the Vein Care space
Pros
I have a mixed staff of full-time, part-time, and remote workers. DrClouds EMR has made it easy for all of them to collaborate with each other about the patients treatments, follow-ups, and billing.
Cons
We do not have any complaints!
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Dr. Sreenivasa
Hospital & Health Care, 101-500 employees
April 2022
Very polite staff
Very polite staff
Pros
We have been using this software for years now. Totally satisfied with it.
Cons
Some issues do pop up from time to time, but they always manage to fix it.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Jennifer
Hospital & Health Care, 11-50 employees
April 2022