Medical Practice, 11-50 employees
More than a year
“Easy (really Easy) Dental”
Pros
I found it easy to use, easy to understand, and the pricing structure is great.
Cons
Customization options were lacking, and it lacked several functions, especially considering my usage about 20 years ago.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Information Technology and Services, 1-10 employees
“An alternative that doesn't reach competitors”
Pros
The system's best feature, which is often a weakness for many competitors, is its integration with imaging exams.
Cons
The interface pales aesthetically compared to its competitors, which makes it less intuitive and steepens the learning curve. Other solutions on the market offer a greater quantity and quality of features.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
3
Functionality
7
Health, Wellness and Fitness, 1-10 employees
More than a year
“Easy Entry Software”
Pros
As initial practice management software, it was very useful for clinical and management data entry. Easy conversion!
Cons
Given the future cybersecurity concerns, a cloud-based system seems like the most prudent choice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Medical Practice, 11-50 employees
Less than 6 months
“Decent software”
Pros
The software itself is easy to use, navigate, and chart/add data. The dental charting is easy to read and follow, making it simple to treatment plan and review the differences between existing restorations and pending treatment. I like that you can change the column colors for dentists versus hygienists.
Cons
I don't use this software frequently, but I've noticed numerous errors while working with it. The customer service is passable (surprising, given its ownership), and navigating their website feels overly simplistic and challenging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Health, Wellness and Fitness, 1-10 employees
More than a year
“Software is full of glitches”
Pros
I've used Easy Dental for over 19 years. It was easy, but now it's barely working.
Cons
Easy Dental 12's release has been disappointing; it's riddled with glitches and non-functional features. When I contacted software support, they acknowledged the issues and mentioned it could take weeks or even months to resolve. Despite this, they continue to charge monthly support fees without offering the option to revert to the previous, fully functional version, Easy Dental 11.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Health, Wellness and Fitness, 1-10 employees
“easy dental”
Pros
It is compatible with Dentrix and has a basic setup.
Cons
While some praise the cloud-based system, for us, internet loss during severe storms poses a significant concern when relying on cloud services.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Computer Hardware, 1-10 employees
More than a year
“whoever made it is a genious. i am surprised agani and again how verstile it is.”
Pros
All the modules are cleverly placed and great to work with.
Cons
At times, the experience of reaching out to tech support involves enduring extended periods of waiting before assistance is received.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
More than a year
“2 year easy dental review”
Pros
It's fairly intuitive to navigate. Basic office management functions are present and usable.
Cons
The software lacks seamless integration with Gendex sensors or intraoral cameras for imaging. Office management functions lack specificity in generating reports, and there are limited options to customize the user interface.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
4
Hospital & Health Care, 1-10 employees
Less than a year
“An All-in-One software for all dental clinics”
Pros
I use this software at work to schedule patients, review charts, write charts, and review radiographs. It's really convenient to have it all in one place. You can organize patients by different colors depending on which dentist you designate for them. The icon symbols make it very easy to navigate.
Cons
I find this software excellent, though I wish it provided more detailed information when I hover over a patient's name on the schedule, such as relevant medical history and recent bitewings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 101-500 employees
More than a year
“Easy dental is great and easy to use.”
Pros
It's really easy to use, the charting is updated with modern terminology, and the features and functionality are great. You can color-code the schedule for different rooms or providers.
Cons
In my opinion, there's nothing I dislike about this software; hence, I have no cons to mention.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Health, Wellness and Fitness, 11-50 employees
More than a year
“Easy dental”
Pros
I find it incredibly easy to use. It's a smooth software that effectively accomplishes its tasks and significantly simplifies the process of data entry.
Cons
It would be helpful if the software displayed individualized payments rather than lump sums.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Used it a few years ago...”
Pros
When I first got into the dental field, the first office I worked for had this system. I would say it seemed pretty updated but very cluttered. Not that intuitive.
Cons
My experience with customer service has been disappointing; responses are slow, and the service lacks friendliness.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
5
Functionality
3
Medical Practice, 1-10 employees
Less than 6 months
“Do not buy”
Pros
The customer service is horrible. The people don't answer right away and they aren't friendly.
Cons
It's been a horrible experience dealing with them.
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
1
Functionality
4
Medical Practice, 11-50 employees
Less than 6 months
“Easy yes support no”
Pros
It's offered at a very budget-friendly price.
Cons
There are some glitches, particularly since it's entirely cloud-based, which can be challenging when managing multiple tasks.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
3
Functionality
4
