eClinicalWorks is a leading, AI-powered EHR platform used by a wide range of healthcare providers. eClinicalWorks reviews often highlight its customizable templates, cloud-based accessibility, and integrated patient portal. However, some users point out concerns such as occasional data migration issues, complexities with training, and the system’s requirement for multiple clicks to complete tasks. Despite these challenges, eClinicalWorks remains a popular choice for ambulatory facilities seeking a customizable, scalable EHR solution to improve workflow and patient care.

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Pros
Integrated billing system
Mobile tablet compatibility
Intuitive diagnosis capturing
Cons
Inconsistent customer support
Complex reporting features
Limited OB visit support
Total 280 reviews
3.4
All reviews are from verified customers
Rating Distribution
5
Stars26%
4
Stars30%
3
Stars21%
2
Stars6%
1
Stars16%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
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