ECLIPSE EHR Reviews

“Heisserer Chiropractic Review

Pros

Tailored specifically for chiropractors, Eclipse simplifies the integration of electronic health records, streamlining practice operations.

Cons

Insufficient coverage of electronic health record screens during initial training necessitated additional data entry for new patients, highlighting a training gap.

“Better than I ever imagined!

Pros

Eclipse software operates seamlessly without encountering glitches, freezes, or other technical issues, and our dedicated representative ensures a smooth experience and promptly addresses any concerns or inquiries.

Cons

While the learning curve may be steep, integrating the software into the workflow feels worthwhile.

“Eclipse User since 1999.

Pros

It stands out for its remarkable customization capabilities, enabling offices to tailor the software to their specific needs across various healthcare disciplines, making it a highly recommended choice for practitioners.

Cons

After 14 years of use, the software continues to meet expectations, with commendable support and consistent updates to stay current.

“Review of Eclipse in Chiropractic

Pros

The training resources and help desk support provided by Eclipse have been invaluable during the implementation process, guiding clinic staff through the software's functionalities and ensuring a smooth transition.

Cons

Help features need enhancement to provide clearer guidance on available reports and functionalities.

“Excellent product, excellent service!

Pros

The ease of use and comprehensive support offered by Eclipse, from scheduling to check-out, make it an invaluable asset for practices.

Cons

unwavering satisfaction with the product and I highlights the excellence of the support staff.

“Still does not function to its fullest.

Pros

The software's learning curve is quite gentle, allowing users to become proficient quickly and efficiently.

Cons

Despite initial difficulties reaching tech support, there has been improvement. However, ongoing issues with the Kiosk and office chat persist, with tablets not functioning as expected, leading to financial losses.

“Eclipse Practice Management Software by Galactek

Pros

reliability and responsive support team distinguish it from other software options, providing stability and long-term peace of mind for practices.

Cons

The EHR component of the software is undergoing continual improvement, with users optimistic about its evolving usability and potential for transitioning from paper to electronic records. Despite initial struggles, users find the system superior to previous software solutions.

“Very user-friendly

Pros

reasonable pricing, customizable note-taking features, and dedicated customer support ensure a seamless transition and ongoing support for practice operations.

Cons

I have encountered delays and perceived rush in responses from the help desk, sometimes feeling unsupported or dismissed during troubleshooting.

“I LOVE ECLIPSE

Pros

Eclipse's training and support personnel, combined with the software's excellence, make it a standout choice for practice management needs.

Cons

I expresses complete satisfaction with the software and cannot think of any negatives, attributing its success in their office to its effectiveness.

“Fantastic software and support

Pros

The exemplary support provided by Eclipse surpasses expectations, offering timely assistance and expertise whenever needed.

Cons

Overall, the software is easy to use and integrate into the practice, with no significant negatives.

“I Love Eclipse

Pros

Eclipse offers comprehensive information that aids bookkeeping tasks, presenting data in a format that is easy to comprehend and utilize.

Cons

Inadequate separation of taxable supplements in Daysheet reports complicates sales and use tax filing, requiring manual extraction of information.

“Excellent EMR Software

Pros

The simplicity of navigating the software contributes to a user-friendly experience, making tasks more intuitive and accessible.

Cons

Lack of visibility into outgoing data to the clearinghouse before submission necessitates starting over after previewing, adding unnecessary steps.

“Our rep was instrumental in our purchase of Eclipse

Pros

The convenience of sending out text message and email reminders simultaneously, along with the ability to schedule multiple appointments for a patient directly from their chart while receiving alerts for any scheduling conflicts, enhances efficiency and organization within the clinic.

Cons

The billing process requires too many clicks and keystrokes, affecting workflow efficiency.

“Eclipse review after using for three months

Pros

The software's interface allows for swift review of dates of service, charges, payer payments, patient payments, and insurance processing statuses, all in one comprehensive screen, minimizing the need for redundant data entry.

Cons

Lack of the ability to enter a bulk check total amount and post all payments on different patients until all money has been posted leads to inefficiencies and potential errors.

“Eclipse- Excellent Product, Service, and Support

Pros

It's reliability and continuous improvement over a decade of use across multiple offices demonstrate its effectiveness in streamlining operations and supporting practice growth.

Cons

While the EHR program is excellent, some users may prefer other options, but Eclipse's integration capabilities provide flexibility for customization.

“Eclipse software is the absolute best!

Pros

The intuitive interface and regular updates enhance the clinic's efficiency, with exceptional customer service ensuring that any issues are swiftly addressed, and comprehensive webinars facilitating smooth transitions, such as the upcoming shift to ICD-10.

Cons

I find no faults with Eclipse, expressing complete satisfaction with the product.

“A trusted part of the office for 23 years

Pros

Over more than two decades of use, Eclipse has evolved to meet the evolving needs of diverse medical practices, offering tailored solutions and responsive customer service that ensures a seamless experience.

Cons

Ongoing development efforts have eliminated previous drawbacks, enhancing the overall user experience.

“The best chiropractic office management program on the market!

Pros

From its quality and ease of use to the comprehensive training and reasonable cost, Eclipse has significantly enhanced office operations in numerous ways.

Cons

I cannot identify any aspects of the product they dislike.

“Great service and options

Pros

The robust reporting, scheduling, and electronic health record features of Eclipse contribute to its appeal and functionality within the clinic.

Cons

There are no specific dislikes, with users appreciating the product's value.

“Long Time Eclipse User

Pros

Eclipse's user-friendly interface ensures that any errors can be easily rectified, while generating reports, claims, and notes remains a straightforward process.

Cons

Performance issues, especially in large patient files, and difficulties in resolving individual problems are noted concerns.