ECLIPSE EHR Reviews

Pros

The software's logical flow and accessibility make entering patient information straightforward, with responsive vendor support ensuring a smooth transition and ongoing assistance.

Cons

I have no complaints about the product or vendor, reflecting a positive experience overall.

Pros

The versatility of Eclipse as a documentation system is noteworthy, offering diverse functionalities to support various aspects of clinic management.

Cons

The software's interface requires too many clicks and lacks touchscreen and voice activation capabilities, which would improve usability.

Pros

Eclipse's user-friendly design caters to individuals with varying levels of computer literacy, ensuring accessibility and ease of use for all users.

Cons

Over nine years of use, no dislikes have been found, indicating long-term satisfaction.

Pros

user-friendly interface, combined with exceptional vendor support, ensures a seamless and satisfactory experience for users.

Cons

I am currently satisfied with the product and cannot think of any drawbacks.

Pros

The frequent updates to the software demonstrate Eclipse's commitment to ongoing improvement and innovation.

Cons

I feel talked down to when seeking customer service assistance, indicating a need for improved communication and support.

Pros

Despite its extensive capabilities, Eclipse remains intuitive and easy to navigate, striking a balance between comprehensiveness and simplicity.

Cons

Overall, there are no dislikes, with the software meeting all needs and providing excellent support.

Pros

Eclipse's meticulous note system aligns with the rigorous documentation requirements of modern healthcare, ensuring treatment plans are approved efficiently and accurately.

Cons

Compared to previous software, users appreciate everything about Eclipse.

Pros

The intuitive nature of the software, coupled with the expertise of representatives like Ryan, ensures a smooth and efficient user experience, instilling confidence in the product and support services provided by Eclipse.

Cons

Additional one-touch functions would enhance usability and efficiency, according to user preferences.

Pros

I find the software to be user-friendly, with the support services justifying the investment.

Cons

I have'nt encountered any issues with the software so far and expresses satisfaction. However, potential challenges arising from changes in healthcare policies like Obamacare.

Pros

Following an initial less-than-satisfactory review, prompt action was taken by the company to address the user's concerns. The salesman proactively reached out to find solutions, leaving a positive impression and increasing the likelihood of recommending the product to colleagues, albeit with a note about pricing.

Cons

Though I feel the company regrets that I have been unhappy with tech support and will try to improve it, I still have not been completely satisfied. Also, lots of time spent clicking and moving mouse to the same small drop box, which without touchscreen I think this is unavoidable.

Pros

Easy setup and usage, along with features like EHR, electronic billing, and 835 file retrieval, streamline billing and receivables management. Users have been satisfied with it for extended periods, such as 18 years.

Cons

I had a positive experience with the software, noting that any issues encountered were quickly resolved.

Pros

Key strengths include ease of use, excellent support, simplified billing processes, bulk payment input capabilities, and customizable SOAP notes. Users appreciate the availability of Mike for software suggestions, which are often incorporated into updates.

Cons

The ability to scan or swipe patient card/chart/travel card to have instant access to the SOAP notes

Pros

With nearly a decade of use for billing purposes and recent adoption of the EHR component, users find Eclipse to be cost-effective, straightforward, and intuitive for managing their entire practice. The recommendation for others to consider using it is high.

Cons

They do not nickel and dime you for every feature you want; it's a one stop shop. Maintenance and all updates, additions and changes are included.