Total 66 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

P
Priscilla

Addiction Recovery Centers of the Black Hills, 11-50 employees

4.0

Feature-rich EHR

Pros

Since its a cloud-based software, accessibility is extremely convenient. It has a lot of options to work with and all clinical needs are met. I really like how the team always posts improvements.

Cons

I've noticed some issues with the demographics section.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

G
Gerald

Mental Health America of Dutchess County, 1-10 employees

5.0

High quality framework!

Pros

The team provides an excellent framework from the training stage all the way through the implementation process. The user interface is simple yet customizable, making it easy to use. Overall, my impression of the software is fantastic!

Cons

I had no problem at all.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

S
Sandy

Communicare, Region 2 Community Mental Health Center, 101-500 employees

4.0

Solution for years to come!

Pros

Support team been incredibly knowledgeable and always ready to assist me with anything I need for clinical purposes. It's truly been a pleasurable experience working with them.

Cons

I have no cons to mention.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

RS
Randy S.

Medical Practice, 1-10 employees

5.0

Smart voice command Integration!

Pros

This software has the ability to operate and keep electronic medical records through voice commands. My staff finds it very useful. Customization of interface works great for specific services.

Cons

Overall, it has promising features, but I think the team should introduce some services specifically for specialists.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

TK
Taylor K.

Not Specified, 11-50 employees

5.0

Pure Excellence!

Pros

It has helped us grow because it's made it easier for employees to learn quickly. It's really easy to use and definitely worth it. The features are excellent.

Cons

It has a few glitches, but the customer support team is already working on resolving them, so for now, I have no complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

B
Brandy

California Palms Recovery Campus Recovery, N/A employees

4.0

Enhanced my workflow!

Pros

The ease of use makes this software my favorite. I also love how they adjust everything to your requirements.

Cons

It needs a bit of work in the communication area. The messenger box doesn't always work properly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7