Last Updated
Key Takeaways
Generated from the text of customer reviews
EHR YOUR WAY is a customizable EHR system built for behavioral health and outpatient practices. It is used by solo and group providers to manage charting, billing, and tailored workflows. Users appreciate its flexibility and customization, though some report navigation challenges. The vendor recently expanded its custom reporting capabilities.
Our Verdict
EHR YOUR WAY is a practical fit for behavioral health clinics and outpatient teams needing personalized workflows. It suits small to mid-sized practices with unique documentation needs, offering configurable pricing that provides long-term value. We recommend it for teams prioritizing control and adaptability, and optimizing their daily operations.
Overall Rating
Based on 66 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
EHR YOUR WAY Specifications
- Appointment Management/Scheduling
- E-Prescriptions
- Lab Integration
- Patient Portal
What Is EHR YOUR WAY?
EHR YOUR WAY caters to healthcare providers seeking a personalized patient care approach. The mental health EHR offers a user-friendly interface and a comprehensive suite of solutions encompassing patient records, appointment scheduling, billing, and a secure messaging.
It tackles common industry challenges such as data fragmentation and communication barriers in behavioral health areas. The software is well-suited for inpatient/outpatient mental health and substance abuse clinics, among others.
What Is EHR YOUR WAY Best For?
The software sets itself apart through its patient-centric approach and real-time collaboration capabilities. It facilitates smooth communication among healthcare teams. Whether you’re a solo practitioner, a small or mid-sized agency, or part of a larger facility, this software supports real-time collaboration among care teams, enabling secure messaging, shared access to treatment plans, and streamlined communication.
How Much Does EHR YOUR WAY Cost?
EHR YOUR WAY starts at $800/month, based on the needs of your healthcare organization.
EHR YOUR WAY Integrations
The vendor has not disclosed information about its integration with third-party applications.
How Does EHR YOUR WAY Work?
Here’s how to get started with the software after logging in and accessing the dashboard:
- Customize settings, workflows, user roles, and clinic locations to match your practice’s structure
- Migrate existing patient records, paper forms, and medical history for a seamless transition into digital format
- Enter patient information and medical history for accurate records
- Configure appointments module for scheduling efficiency
- Document patient interactions using customizable notes
- Set up billing parameters and insurance details
- Foster real-time team collaboration: assign tasks, share notes, maintain clear audit trails, and permissions
- Activate patient portal for intake forms and engagement
- Generate insights with the reporting module: pull ad-hoc and scheduled reports that combine clinical, operational, and financial data
- Collect staff feedback and optimize the system: refine forms, workflows, user permissions, and documentation practices
Who Is EHR YOUR WAY For?
EHR YOUR WAY caters to inpatient and outpatient agencies of all sizes. Its versatility extends across various specialties, including:
- Primary care
- Pediatrics
- Behavioral health
EHR YOUR WAY Use Cases
Based on user reviews received on Software Finder and our own analysis, EHR YOUR WAY is a great fit for behavioral health organizations in the following scenarios:
Mid-sized Agencies Operating Multiple Programs
For mid-sized agencies managing multiple programs, the software provides a unified system where inpatient, outpatient, IOP, and community services operate on a single record of care. The software offers custom forms and program-specific workflows to let teams adapt to documentation and scheduling without juggling separate systems.
Practices With Complex Billing Requirements
Organizations that need detailed fee schedules and charge capture benefit from the robust chargemaster and revenue tools. This helps reduce rework, improve accuracy, and shorten reimbursement cycles.
Multi-site And Multi-provider Operations
Groups with several locations and disciplines can benefit from standardized templates while keeping local variations. Central reporting provides clear oversight of performance across sites, providers, and programs, ensuring streamlined and coordinated operations.
Teams That Rely On Configurable Documentation
Clinics that must meet payer or state form requirements can build or tailor templates quickly to stay compliant. This software is an ideal tool for programs with frequent policy updates or specialized clinical pathways.
Patient Engagement As A Front-door Channel
Programs that push digital intake, scheduling, messaging, and payments can leverage portals and mobile apps to enhance communication, reduce phone traffic and improve response times.
EHR YOUR WAY User Sentiment
Most Positive Sentiments | Least Positive Sentiments |
| Ease of Use & Workflow | Technical Issues & System Glitches |
90% were Positive 5% were Negative 5% were Neutral/Mixed | 10% were Positive 80% were Negative 10% were Neutral/Mixed |
| Users consistently praise EHR YOUR WAY’s intuitive design and straightforward navigation, saying it makes scheduling, charting, and billing easier to manage. This is often cited as one of the main reasons new users adopt it. A user said: “The layout is intuitive and easy to navigate, which made the onboarding process much smoother.” | Several users report occasional bugs or glitches, like being logged out unexpectedly or losing unsaved notes, especially during updates. While these are not constant, they create frustration when they occur. |
| Customization & Flexibility | Navigation Challenges |
88% were Positive 7% were Negative 5% were Neutral/Mixed | 10% were Positive 80% were Negative 10% were Neutral/Mixed |
| Reviewers frequently mention the platform’s ability to customize workflows, forms, and templates for their specific programs or clinical requirements. They highlight how this reduces training time and fits existing processes. | Some users struggle to navigate the platform, especially after layout or interface updates. Sudden changes without notification have caused confusion, and some find locating forms or templates difficult. A user expressed: “Updates sometimes change the layout and it’s hard to find things after that.” |
| Customer Support & Responsiveness | Limited Features & Access Issues |
90% were Positive 5% were Negative 5% were Neutral/Mixed | 10% were Positive 75% were Negative 15% were Neutral/Mixed |
| Many users appreciate the responsiveness of the support team, saying issues are resolved quickly and the team is open to making changes based on feedback. | Users mention missing functions like spell-check, limited mobile support, and restrictions that require contacting support for access. Some find the patient portal less user friendly than expected. A user commented: “Some features are locked behind support tickets and the mobile version is hard to use.” |
Is EHR YOUR WAY Right For You?
EHR YOUR WAY suits behavioral health teams that need flexible, program-specific workflows without juggling multiple systems. Custom form building, a robust chargemaster, and a secure client portal help clinics document faster, bill accurately, and engage patients online. Multi-site groups can standardize templates while keeping local variations, with reporting that supports compliance and leadership oversight. If you manage an inpatient, outpatient, or IOP program, this fit gives you a single record of care and fewer administrative headaches.
Still doubtful if EHR YOUR WAY is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
EHR YOUR WAY Features
Customized New Patient Intake Process
The EHR system streamlines the new patient intake case management process by offering a flexible CRM module. This unique feature allows you to standardize workflows, e.g., entering patient demographics, while tailoring them to each individual. Easily manage incoming and outgoing calls, document patient information, record user and patient activities, and create and assign tasks.
Seamless Appointment Management
The appointments module seamlessly integrates with your clinic's established protocols, empowering you to set up recurring individual and group appointments. Gain a comprehensive view of multiple provider schedules, automate patient reminders via text, voice, and email, and streamline insurance eligibility checks and co-pay notifications.
Customizable Notes
Utilize existing forms to quickly generate electronic notes, complete with customizable drop-down menus, auto-population, and auto-saving. Ensure compliance with governmental regulations by creating verbatim electronic copies of your forms.
Advanced Billing Process
EHR YOUR WAY's state-of-the-art charge master optimizes your billing process, significantly reducing workload and human error on the billing side. EHR YOUR WAY ensures accurate and efficient billing management with customizable CPT codes, patient ledgers, and claim scrubbing.
Ad-Hoc Reporting
Unlock actionable insights with the Reporting module, enabling you to create real-time ad hoc reports that cover clinical care, marketing, finance, and operations. Schedule and deliver reports, track inventory, medication, attendance, employee compensation, and referrals.
Engaging Patient Portal
Clients can complete intake forms and upload materials that auto-populate into the EHR. Patients can also make payments, access messaging services, schedule appointments, and engage with reading materials and surveys. EHR YOUR WAY's Patient Portal keeps patients connected and informed while offering a seamless user experience.
Pros And Cons of EHR YOUR WAY
Pros
Intuitive user interface
Real-time collaboration capabilities
Customization options tailored to your needs
Swift and helpful customer service team, according to one user review
Cons
Initial learning curve for advanced features, according to some user reviews
The implementation process needs improvement
EHR YOUR WAY Reviews
Total 66 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mental Health Care, 11-50 employees
Less than a year
“Great options diagnoses but difficult to get started with”
Pros
Having so many options for goals and diagnoses was great. Once I figured out how to use them managing appointments got much simpler.
Cons
Getting started was pretty tough for us. We ran into quite a few issues at the beginning and our office manager spent a lot of time on calls with support. That said your team was always ready to assist. Honestly it took me a full year to really understand all the features and even then I'd miss things. Thankfully our office manager is good with tech and helped me through the frustrating moments. All year, I'd hear from coworkers, Wait, you can do that with it? I was using the system through 2022 and 2023 and I'd often get stuck when entering diagnoses. And it was hard to locate the right one and then make sure it populated into my report correctly. It felt like a maze I had to hope my way through and having a guide was pretty much essential to figure it all out.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6
Hospital & Health Care, 11-50 employees
Less than a year
“Best features tailored to our needs”
Pros
The range of features and the ability to tailor everything to our specific requirements has been the best. As supervisors we can easily track a client's entire journey and writing notes is very simple too.
Cons
Nothing really comes to mind. Whenever we have reached out to customer support, we have always been able to find solutions that fit exactly what we need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 51-100 employees
Less than a year
“excellent and customizable, flows much better”
Pros
Our experience with EHR Your Way has been excellent. We customized it to fit our needs and now our documentation flows much better than with our old system. The security is strong too and the patient portal works perfectly for sharing assessments and collecting signatures.
Cons
There is not much at all that bothers me about this product. To me it feels superior in so many ways compared to others out there. I do not have any real complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
How much does EHR YOUR WAY cost?
EHR YOUR WAY offers customized plans as per your practice's requirements. The pricing plans start at $800/month. Contact us to learn about various EHR YOUR WAY pricing plans.
Who are the main users of EHR Your Way?
Who are the typical users of EHR YOUR WAY?
EHR YOUR WAY is mainly used by small- to medium-sized clinics that deal with substance abuse and mental health cases.
What level of support does EHR YOUR WAY have?
Is EHR YOUR WAY Software cloud-based?
Yes, EHR YOUR WAY is cloud-based software.
Does EHRYOURWAY help create copies of paper forms?
Yes, EHRYOURWAY electronic health records software can replicate your paper forms and paper documents exactly, easing the transition to a digital system and maintaining familiarity for staff and patients.
How does EHR YOUR WAY help health care organizations?
EHR YOUR WAY assists healthcare organizations with its patient-centric EHR solution. It streamlines patient intake, appointment scheduling, and billing while ensuring secure messaging and detailed reporting.
How long does EHRYOURWAY's implementation process take?
The implementation process of EHRYOURWAY varies on many factors. These include the number of patients in the practice, the complexity of existing workflows, etc. The EHR boosts user adoption through its intuitive interface and tools that streamline clinical workflows.
Does EHR YOUR WAY have a mobile app?
Yes, the software offers a mobile app.
What other apps does EHR YOUR WAY integrate with?
The vendor has not disclosed information about its integration with third-party applications.
What languages does EHR YOUR WAY support?
EHR YOUR WAY supports the English language.
Is EHR YOUR WAY free?
No, EHR YOUR WAY is not free.
Does EHR YOUR WAY offer an API?
Yes, EHR YOUR WAY offers an API.
Does EHR YOUR WAY have a mobile app?
Yes, EHR YOUR WAY offers a mobile application compatible with both Android and iOS devices.