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Key Takeaways

Generated from the text of customer reviews

EHR YOUR WAY is a customizable EHR system built for behavioral health and outpatient practices. It is used by solo and group providers to manage charting, billing, and tailored workflows. Users appreciate its flexibility and customization, though some report navigation challenges. The vendor recently expanded its custom reporting capabilities.

Our Verdict

EHR YOUR WAY is a practical fit for behavioral health clinics and outpatient teams needing personalized workflows. It suits small to mid-sized practices with unique documentation needs, offering configurable pricing that provides long-term value. We recommend it for teams prioritizing control and adaptability, and optimizing their daily operations.

EHR YOUR WAY Specifications

  • Appointment Management/Scheduling
  • E-Prescriptions
  • Lab Integration
  • Patient Portal

EHR YOUR WAY Features

Customized New Patient Intake Process

The EHR system streamlines the new patient intake case management process by offering a flexible CRM module. This unique feature allows you to standardize workflows, e.g., entering patient demographics, while tailoring them to each individual. Easily manage incoming and outgoing calls, document patient information, record user and patient activities, and create and assign tasks. 

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Seamless Appointment Management

The appointments module seamlessly integrates with your clinic's established protocols, empowering you to set up recurring individual and group appointments. Gain a comprehensive view of multiple provider schedules, automate patient reminders via text, voice, and email, and streamline insurance eligibility checks and co-pay notifications.

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Customizable Notes

Utilize existing forms to quickly generate electronic notes, complete with customizable drop-down menus, auto-population, and auto-saving. Ensure compliance with governmental regulations by creating verbatim electronic copies of your forms.

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Advanced Billing Process

EHR YOUR WAY's state-of-the-art charge master optimizes your billing process, significantly reducing workload and human error on the billing side. EHR YOUR WAY ensures accurate and efficient billing management with customizable CPT codes, patient ledgers, and claim scrubbing. 

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Ad-Hoc Reporting

Unlock actionable insights with the Reporting module, enabling you to create real-time ad hoc reports that cover clinical care, marketing, finance, and operations. Schedule and deliver reports, track inventory, medication, attendance, employee compensation, and referrals. 

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Engaging Patient Portal 

Clients can complete intake forms and upload materials that auto-populate into the EHR. Patients can also make payments, access messaging services, schedule appointments, and engage with reading materials and surveys. EHR YOUR WAY's Patient Portal keeps patients connected and informed while offering a seamless user experience. 

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Pros And Cons of EHR YOUR WAY

Pros

  • Intuitive user interface

  • Real-time collaboration capabilities

  • Customization options tailored to your needs

  • Swift and helpful customer service team, according to one user review

Cons

  • Initial learning curve for advanced features, according to some user reviews

  • The implementation process needs improvement

EHR YOUR WAY Reviews

Total 66 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

EG

Eli G.

Mental Health Care, 11-50 employees

Less than a year

4.0
November 2025

Great options diagnoses but difficult to get started with

Pros

Having so many options for goals and diagnoses was great. Once I figured out how to use them managing appointments got much simpler.

Cons

Getting started was pretty tough for us. We ran into quite a few issues at the beginning and our office manager spent a lot of time on calls with support. That said your team was always ready to assist. Honestly it took me a full year to really understand all the features and even then I'd miss things. Thankfully our office manager is good with tech and helped me through the frustrating moments. All year, I'd hear from coworkers, Wait, you can do that with it? I was using the system through 2022 and 2023 and I'd often get stuck when entering diagnoses. And it was hard to locate the right one and then make sure it populated into my report correctly. It felt like a maze I had to hope my way through and having a guide was pretty much essential to figure it all out.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

LR

Lisa R.

Hospital & Health Care, 11-50 employees

Less than a year

5.0
October 2025

Best features tailored to our needs

Pros

The range of features and the ability to tailor everything to our specific requirements has been the best. As supervisors we can easily track a client's entire journey and writing notes is very simple too.

Cons

Nothing really comes to mind. Whenever we have reached out to customer support, we have always been able to find solutions that fit exactly what we need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Sean C.

Mental Health Care, 51-100 employees

Less than a year

5.0
October 2025

excellent and customizable, flows much better

Pros

Our experience with EHR Your Way has been excellent. We customized it to fit our needs and now our documentation flows much better than with our old system. The security is strong too and the patient portal works perfectly for sharing assessments and collecting signatures.

Cons

There is not much at all that bothers me about this product. To me it feels superior in so many ways compared to others out there. I do not have any real complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

How much does EHR YOUR WAY cost?

EHR YOUR WAY offers customized plans as per your practice's requirements. The pricing plans start at $800/month. Contact us to learn about various EHR YOUR WAY pricing plans.

Who are the main users of EHR Your Way?

EHR Your Way is mainly used by small to medium-sized clinics that deal with substance abuse and mental health cases.

Who are the typical users of EHR YOUR WAY?

EHR YOUR WAY is mainly used by small- to medium-sized clinics that deal with substance abuse and mental health cases.

What level of support does EHR YOUR WAY have?

It offers 24/7 emergency support via helpline, email, and live chat. Furthermore, it also features a knowledge base in the form of an online blog.

Is EHR YOUR WAY Software cloud-based?

Yes, EHR YOUR WAY is cloud-based software.

Does EHRYOURWAY help create copies of paper forms?

Yes, EHRYOURWAY electronic health records software can replicate your paper forms and paper documents exactly, easing the transition to a digital system and maintaining familiarity for staff and patients.

How does EHR YOUR WAY help health care organizations?

EHR YOUR WAY assists healthcare organizations with its patient-centric EHR solution. It streamlines patient intake, appointment scheduling, and billing while ensuring secure messaging and detailed reporting.

How long does EHRYOURWAY's implementation process take?

The implementation process of EHRYOURWAY varies on many factors. These include the number of patients in the practice, the complexity of existing workflows, etc. The EHR boosts user adoption through its intuitive interface and tools that streamline clinical workflows.

Does EHR YOUR WAY have a mobile app?

Yes, the software offers a mobile app.

What other apps does EHR YOUR WAY integrate with?

The vendor has not disclosed information about its integration with third-party applications.

What languages does EHR YOUR WAY support?

EHR YOUR WAY supports the English language.

Is EHR YOUR WAY free?

No, EHR YOUR WAY is not free.

Does EHR YOUR WAY offer an API?

Yes, EHR YOUR WAY offers an API.

Does EHR YOUR WAY have a mobile app?

Yes, EHR YOUR WAY offers a mobile application compatible with both Android and iOS devices.