Last Updated Oct 27, 2025
Key Takeaways
Generated from the text of customer reviews
EHR YOUR WAY is a customizable EHR system built for behavioral health and outpatient practices. It is used by solo and group providers to manage charting, billing, and tailored workflows. Users appreciate its flexibility and customization, though some report navigation challenges. The vendor recently expanded its custom reporting capabilities.
Our Verdict
EHR YOUR WAY is a practical fit for behavioral health clinics and outpatient teams needing personalized workflows. It suits small to mid-sized practices with unique documentation needs, offering configurable pricing that provides long-term value. We recommend it for teams prioritizing control and adaptability, and optimizing their daily operations.
Overall Rating
Based on 9 users reviews
4.6
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
What Is EHR YOUR WAY?
EHR YOUR WAY caters to healthcare providers seeking a personalized patient care approach. The mental health EHR offers a user-friendly interface and a comprehensive suite of solutions encompassing patient records, appointment scheduling, billing, and a secure messaging. It tackles common industry challenges such as data fragmentation and communication barriers in behavioral health areas. The software is well-suited for inpatient/outpatient mental health and substance abuse clinics, among others.
What Is EHR YOUR WAY Best For?
The software sets itself apart through its patient-centric approach and real-time collaboration capabilities. It facilitates smooth communication among healthcare teams. Whether you’re a solo practitioner, a small or mid-sized agency, or part of a larger facility, this software supports real-time collaboration among care teams, enabling secure messaging, shared access to treatment plans, and streamlined communication.
How Much Does EHR YOUR WAY Cost?
EHR YOUR WAY Integrations
The vendor has not disclosed information about its integration with third-party applications.
How Does EHR YOUR WAY Work?
Here’s how to get started with the software after logging in and accessing the dashboard:
- Customize settings, workflows, user roles, and clinic locations to match your practice’s structure
- Migrate existing patient records, paper forms, and medical history for a seamless transition into digital format
- Enter patient information and medical history for accurate records
- Configure appointments module for scheduling efficiency
- Document patient interactions using customizable notes
- Set up billing parameters and insurance details
- Foster real-time team collaboration: assign tasks, share notes, maintain clear audit trails, and permissions
- Activate patient portal for intake forms and engagement
- Generate insights with the reporting module: pull ad-hoc and scheduled reports that combine clinical, operational, and financial data
- Collect staff feedback and optimize the system: refine forms, workflows, user permissions, and documentation practices
Who Is EHR YOUR WAY For?
EHR YOUR WAY caters to inpatient and outpatient agencies of all sizes. Its versatility extends across various specialties, including:
- Primary care
- Pediatrics
- Behavioral health
EHR YOUR WAY Use Cases
Based on user reviews received on Software Finder and our own analysis, EHR Your Way is a great fit for behavioral health organizations in the following scenarios:
Mid-sized Agencies Operating Multiple Programs
For mid-sized agencies managing multiple programs, the software provides a unified system where inpatient, outpatient, IOP, and community services operate on a single record of care. The software offers custom forms and program-specific workflows to let teams adapt to documentation and scheduling without juggling separate systems.
Practices With Complex Billing Requirements
Organizations that need detailed fee schedules and charge capture benefit from the robust chargemaster and revenue tools. This helps reduce rework, improve accuracy, and shorten reimbursement cycles.
Multi-site And Multi-provider Operations
Groups with several locations and disciplines can benefit from standardized templates while keeping local variations. Central reporting provides clear oversight of performance across sites, providers, and programs, ensuring streamlined and coordinated operations.
Teams That Rely On Configurable Documentation
Clinics that must meet payer or state form requirements can build or tailor templates quickly to stay compliant. This software is an ideal tool for programs with frequent policy updates or specialized clinical pathways.
Patient Engagement As A Front-door Channel
Programs that push digital intake, scheduling, messaging, and payments can leverage portals and mobile apps to enhance communication, reduce phone traffic and improve response times.
EHR YOUR WAY User Sentiment
Most Positive Sentiments | Least Positive Sentiments |
Ease of Use & Workflow 90% were Positive 5% were Negative 5% were Neutral/Mixed Users consistently praise EHR YOUR WAY’s intuitive design and straightforward navigation, saying it makes scheduling, charting, and billing easier to manage. This is often cited as one of the main reasons new users adopt it. | Technical Issues & System Glitches 10% were Positive 80% were Negative 10% were Neutral/Mixed Several users report occasional bugs or glitches, like being logged out unexpectedly or losing unsaved notes, especially during updates. While these are not constant, they create frustration when they occur. |
Customization & Flexibility 88% were Positive 7% were Negative 5% were Neutral/Mixed Reviewers frequently mention the platform’s ability to customize workflows, forms, and templates for their specific programs or clinical requirements. They highlight how this reduces training time and fits existing processes. | Navigation Challenges 10% were Positive 80% were Negative 10% were Neutral/Mixed Some users struggle to navigate the platform, especially after layout or interface updates. Sudden changes without notification have caused confusion, and some find locating forms or templates difficult. |
Customer Support & Responsiveness 90% were Positive 5% were Negative 5% were Neutral/Mixed Many users appreciate the responsiveness of the support team, saying issues are resolved quickly and the team is open to making changes based on feedback. | Limited Features & Access Issues 10% were Positive 75% were Negative 15% were Neutral/Mixed Users mention missing functions like spell-check, limited mobile support, and restrictions that require contacting support for access. Some find the patient portal less user friendly than expected. |
Is EHR YOUR WAY Right For You?
EHR YOUR WAY suits behavioral health teams that need flexible, program-specific workflows without juggling multiple systems. Custom form building, a robust chargemaster, and a secure client portal help clinics document faster, bill accurately, and engage patients online. Multi-site groups can standardize templates while keeping local variations, with reporting that supports compliance and leadership oversight. If you manage an inpatient, outpatient, or IOP program, this fit gives you a single record of care and fewer administrative headaches.
Still doubtful if EHR YOUR WAY is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
