EMA EHR Reviews

Pros

Initially signed up with their EMR which functions well.

Cons

I strongly advise against using their billing service. Since switching my collections have significantly decreased and the customer service seems indifferent.

Pros

The software's ease of use is commendable and the company regularly conducts webinars to introduce new updates.

Cons

Sometimes the entire server experiences downtime causing delays especially in billing tasks.

Pros

It's more user-friendly compared to other EHRs I've encountered.

Cons

I've encountered multiple issues including incorrect coding and unresponsive customer service. Dealing with these problems requires a dedicated office staff member.

Pros

Our office has been using EMA for three years without any complaints. It's easy to navigate and enhances our daily operations. The Results Log feature is particularly helpful for managing patient data efficiently. Moreover, the software continuously improves with each update.

Cons

I don't have any negative aspects to report from my perspective; overall, my experience has been overwhelmingly positive.

Pros

This product impedes clinical productivity and does not contribute to improved patient outcomes. It also complicates communication with other healthcare providers and comes with a hefty price tag.

Cons

I don't have any specific comments on this aspect.

Pros

I am very satisfied with this product as it is highly functional and adaptable to our practices needs.

Cons

This particular aspect is not relevant to my personal encounter or usage, as it does not align with my own experiences or observations within the context.

Pros

This system effectively tracks and trends data.

Cons

It would be helpful if they offered inventory management as part of their services.

Pros

The softwares iPad functionality enhances ease of use.

Cons

The audit trails are average and the training provided was subpar.

Pros

The company is responsive to requests for adding procedures and offers a specialty-specific product. The documents are logical and resemble dictated notes simplifying coding and visit documentation. It's iPad-based nature allows for easy documentation from anywhere.

Cons

Although it's fairly intuitive theres still a learning curve involved. This seems to be a common experience with most EMR systems.

Pros

The softwares design is consistent across all platforms and offers high levels of customization. It intelligently learns commonly used diagnosis codes and plans making selection effortless. Its billing and coding conversion is precise and integrates seamlessly with our practice management system.

Cons

I don't have any major complaints but additional functionality on the scheduler would be appreciated.

Pros

The dermatology software stands out for its exceptional quality, boasting prompt and highly responsive customer support services that are readily available to assist users with any inquiries or issues they may encounter.

Cons

The process for prescription refills is cumbersome and ordering tests can be challenging.

Pros

The softwares implementation was smooth and learning to use it was relatively easy. The sandbox learning option was particularly helpful and support is readily available for any issues or queries.

Cons

One major issue weve encountered is the time-consuming process of transferring demographics between systems. As for the vendor I have no specific negative feedback.

Pros

EMA is easy to set up and use requiring minimal additional hardware. The training provided is comprehensive and adaptable to our schedule. Moreover, the support team is quick to respond and offers a user-friendly website with helpful resources.

Cons

During the year weve been using EMA weve experienced minor issues as expected with any software program. However nothing significant enough to list here.

Pros

The outstanding support we receive significantly streamlines and simplifies our daily tasks, contributing immensely to our operational efficiency.

Cons

Personally ,I haven't found any drawbacks to this product. Once we became accustomed to it everything has been smooth sailing.

Pros

The support team exhibits a welcoming demeanor and displays a commendable openness to receiving and implementing feedback, fostering a positive and collaborative environment for users.

Cons

While the product is relatively new and somewhat underdeveloped it shows great potential which is why weve stuck with EMA despite its initial shortcomings.

Pros

I appreciate the software's user-friendly interface and it's compliance with Meaningful Use requirements.

Cons

I genuinely cant think of anything I dislike about this product. It's been a seamless experience from beginning to end.

Pros

It's intuitive and reduces charting time with features like automatic superbill creation.

Cons

One drawback is that it doesn't come with its own integrated practice management system.

Pros

Overall, it's an outstanding EMR system that is intuitive and time-saving. Implementation and staff training are relatively quick and easy. The customer service is excellent and offers valuable assistance with Meaningful Use and PQRS.

Cons

I'm extremely pleased with both the software and the vendor. I haven't encountered any negative experiences thus far.

Pros

It's user-friendly and very smooth to use .

Cons

Integrating it with our practice management software took some time.

Pros

It is very simple to use and the customer service is excellent.

Cons

Initially, there were frequent updates but this has improved over the past year.