Total 142 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

23%

3

Stars

8%

2

Stars

4%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B
Brittany

Medical Practice, N/A employees

Free trial

5.0

Never thought doing an exam could be so easy!!

Pros

EMA for Ophthalmology provides an easy examination process with it's iPad application. The support team is quick to respond ensuring efficient problem-solving.

Cons

We haven't had any negative experiences with this product. All of our requests have been handled promptly and professionally.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

D
Dan

Medical Practice, N/A employees

Free trial

5.0

Making electronic medical records easy!

Pros

The software continually learns and improves making record-keeping easier over time. It's also affordable and meets our needs effectively.

Cons

I have no complaints. Modernizing Medicine has been proactive in preventing issues and whenever a problem arises they provide a quick fix and notify us promptly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Michael

Medical Practice, N/A employees

Free trial

5.0

Great application

Pros

It's easy to use whether with or without a scribe.

Cons

I cant think of anything negative to say. The company is eager to collaborate with doctors to improve the user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R
Rebecca

Medical Practice, N/A employees

Free trial

5.0

We couldn't be happier

Pros

While Modernizing Medicine kept their promises and was flexible with pricing the lengthy contract process initially worried me. Howeve, the systems user-friendliness and adaptability to Medicare billing changes are impressive.

Cons

Although satisfied with the software the contract process was lengthy and non-negotiable causing some unease. However Modernizing Medicine has been fair and pleasant to work with throughout our interactions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

T
Toni

Medical Practice, N/A employees

Free trial

5.0

EMA ophthalmology

Pros

The standout feature of this software is it's remarkable ease of use, which distinguishes it from other options available in the market, contributing to a more seamless and intuitive user experience overall.

Cons

As we expand into a multi-specialty practice we utilize EMA across all areas except primary care. It would have been preferable to have a single EHR system for the entire practice rather than separate systems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Steven

Medical Practice, N/A employees

Free trial

4.0

From Beta Tester to User

Pros

The product aligns well with my field excluding irrelevant information. Yet there are still some bugs in the notes section and integration with practice management systems needs improvement.

Cons

My main concern is that the software still has a few bugs particularly in the details of the notes. Additionally, it lacks integration with my practice management system which is a drawback.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

J
Jared

Medical Practice, N/A employees

Free trial

1.0

Too expensive, too cumbersome

Pros

The demonstration left a lasting positive impression, showcasing the software's capabilities and leaving us with a favorable outlook on its potential benefits for our operations.

Cons

The software can be time-consuming to use especially if it doesn't remember preferences and requires clicking through numerous options. The abundance of features tailored to different surgeons also makes it challenging to navigate efficiently.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

2

Functionality

4

J
Jennymarie

Medical Practice, N/A employees

Free trial

4.0

Modernizing Medicine Meets all of our needs.

Pros

The vendors knowledgeable staff and effective training are beneficial. However, certain aspects of the product like ICD-10 coding could be improved. Continuous updates enhance functionality.

Cons

From a management perspective everything seems fine but, there may be room for improvement in the billing department.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

B
Bert

Medical Practice, N/A employees

Free trial

4.0

Modernizing Medicine ENT

Pros

Excellent up-to-date EMR tailored to physicians needs.

Cons

The EMR system follows a physician-friendly format facilitating good documentation practices and compliance with various guidelines.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

10

Functionality

8

R
Robyn

Medical Practice, N/A employees

Free trial

5.0

EMA Review

Pros

Ongoing product updates based on feedback.

Cons

The companys rapid growth has it's pros and cons as they are very busy which can sometimes affect responsiveness.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Andrew

Medical Practice, N/A employees

Free trial

5.0

EMA as a great tool for a multi-location dermatology group.

Pros

EMA offers comprehensive tools for Dermatology but occasional issues with data consistency and communication can arise.

Cons

Due to it's web-based nature, the software may not always cater to the specific needs or requests of individual practices. However most of our needs have been addressed within the software itself.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

J
Jacquelyn

Medical Practice, N/A employees

Free trial

5.0

EMA Makes My Day Easier

Pros

Responsive vendor with time-saving software features though some improvements are needed.

Cons

Overall, I have no major complaints about the software as any issues that arise are promptly addressed and fixed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Paul

Medical Practice, N/A employees

Free trial

5.0

Using EMA and CareCloud - seamless

Pros

Efficient record-keeping features especially integration with CareCloud but occasional technical issues may occur.

Cons

Generally, satisfied with the software although accessing the cloud can be a challenge when the internet is down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R
Rachel

Medical Practice, N/A employees

Free trial

3.0

Great product with poor customer service

Pros

Intuitive software with efficient documentation capabilities particularly in tracking biopsy results.

Cons

While the online training provided is thorough there have been inconsistencies in the knowledge and understanding of product features among different trainers. Billing issues have also required persistent follow-up to resolve.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

6

Functionality

8

B
Bob

Medical Practice, N/A employees

Free trial

1.0

EMA Review

Pros

Issues with data conversion and communication led to dissatisfaction with the systems implementation.

Cons

Despite signing a contract for EMR services delays in data conversion have prevented us from going live with the system as expected.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4

M
Michael

Not Specified, N/A employees

Free trial

4.0

EMA ophthamology

Pros

While the EHR has several positive features it suffers from flaws like incomplete data loading and data loss impacting usability.

Cons

Nothing negative.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

J
Jo

Medical Practice, N/A employees

Free trial

3.0

EMA Review

Pros

Helpful prompts and features for diagnoses and prescriptions but occasional technical glitches may occur.

Cons

One drawback is that essential tasks are not readily accessible on the main screen of the iPad affecting ease of use and meaningful use compliance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

J
Julie

Medical Practice, N/A employees

Free trial

3.0

We use the EMA software in our medical office.

Pros

Regular updates improve system performance over time.

Cons

Still in the learning process for certain aspects of the system.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

L
Lee

Medical Practice, N/A employees

Free trial

4.0

User-friendly software

Pros

The interface, designed with user-friendliness in mind, not only enhances the ease of learning but also simplifies navigation, ensuring a smoother and more intuitive experience for users as they interact with the software.

Cons

Would prefer uniform accessibility to information across both the iPad and desktop/laptop versions of the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

J
Jeremy

Medical Practice, N/A employees

Free trial

4.0

EMA Review

Pros

The user-friendly interface contributes to a swift learning curve, enabling users to grasp the software's functionalities efficiently and effectively, thus expediting the adaptation process and enhancing overall productivity.

Cons

The absence of ICD-9 codes from patient overviews has made my job more difficult since the latest update.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10