Epic EHR Reviews

“Easy to adapt

Pros

It is simple for my staff to use, which significantly enhances the quality of patient care. With an interactive interface, they are able to quickly access the information they need, allowing them to respond to patient needs more efficiently.

Cons

The implementation process took a long time to get started. It required a lot of planning and coordination before we could even begin.

“Smooth navigation

Pros

Navigating through all the systems is quite simple for me. The layout is clear and well-structured, making it easy to move from one section to another without confusion.

Cons

I cannot control the duplicate patient files, which is frustrating.

“Hipaa compliance made easier

Pros

Epic offers an extensive range of services, which I consider one of its greatest strengths. Also, Epic makes HIPAA compliance much easier to manage.

Cons

You need to have the latest computers and Wi-Fi otherwise, you'll constantly have to reset the PC.

“Top of the line in every way!!!

Pros

I am convinced this program is definitely top of the line in every possible way!

Cons

There were a huge number of classes and simulations to complete and because the system is quite advanced, those sessions were required but ended up cutting into my regular workday.

“Great choice

Pros

It is excellent for managing medical records especially since we are moving away from paper filing.

Cons

The only issue I've come across is that the system became slow, possibly due to the workload or paper load.

“Total disappointment

Pros

I do not like anything about this system. In short, it is a complete disappointment.

Cons

It is functional but the ease of use is problematic. Moroever, navigation is impossible.

“Improved efficiency

Pros

I find EpicCare incredibly user-friendly. It allows seamless navigation between patients labs and procedures enhancing efficiency.

Cons

As I navigate through EpicCare I find the scheduling aspect a bit tricky although I dont engage with scheduling frequently in my work.

“Evolving for better patient and clinician care

Pros

Epic consistently rolls out updates that make charting more efficient for me. These updates help streamline my workflow, reducing the time I spend on documentation and making the entire process more simple.

Cons

I've faced limitations while utilizing smart phrases within the SOAP note template for my daily notes.

“Visually appealing

Pros

Navigating EpicCare is incredibly easy for me, thanks to its visually appealing and user-friendly design. The clear layout not only makes it simple to use but also enhances my efficiency.

Cons

I'm not particularly fond of the absence of a comprehensive user guide that showcases all the features of EpicCare. Although I'm aware of its many tools and resources, especially those that are beneficial in my role as a Research Coordinator, discovering and optimizing their use without proper guidance has been challenging.

“Works for every user, Tech-savvy or not

Pros

Epic's ease of use caters to both tech-savvy individuals like myself and those from older generations who may not be as familiar with technology.

Cons

My experience with EpicCare can vary across different institutions, leading to slight differences when working at multiple sites.

“Easy to navigate but occasionally freezes

Pros

I find it easy to navigate but occasionally the shutdown process gets stuck.

Cons

There are times when I am using it and it suddenly freezes completely.

“My favorite software!!

Pros

Epic is really easy to use, making my job much simpler. All the patient information is right there in the chart, so I can quickly find what I need without any problem.

Cons

Getting older information from patient charts can sometimes take a little extra effort.

“Difficult to learn

Pros

Epic serves as an excellent EHR facilitating patient flow and consolidating all necessary information for providers in one convenient location.

Cons

Starting to learn EpicCare takes time and patience. It's a complex system, and getting familiar with all its features requires careful attention and a bit of practice.

“generates reports with just a few clicks

Pros

I really like how many different reports and datasets I can pull with just a couple of clicks. This shows how easy it is to use. And whenever I need to check who was called in and how often for quarterly reports tied to patient flow, Qgenda gives me that concise information quickly with only a few clicks.

Cons

Occasionally the Rules the system applies end up skewing the final tallies but I can usually fix it by excluding them from my data pull. It would be great to have a specific report I can generate that follows the exact rules I want to override.

“Very user friendly and simple to learn

Pros

I have found the interface very user-friendly. Also it's simple to learn and I can quickly locate what I need.

Cons

There are a lot of folders that essentially cover the same items and I find it cluttered. I wish it were more streamlined and had fewer sorting options to choose from.

“Really impressed by user friendly integration

Pros

Well I am really impressed by how user-friendly it is. As it is easy to integrate with other software, the customer support has been excellent and it offers a wide range of features that I use frequently within the system.

Cons

I had to learn a new system when I'd never used one before and it took a bit of time to get comfortable with it.

“I rely on epic for daily communication!

Pros

As a medical clinic, we rely on Epic every day to handle patients' protected health information and to keep our clinical teams communicating smoothly. The coupling with Reputation has been a real time-saver for me! Previously, I had to download a file from Epic manually and then upload it into our reputation management tool. That meant I couldn't consistently collect survey responses or online reviews because it wasn't done daily. Today, that entire sequence is automated through the Reputation-Epic integration, so I no longer have to monitor it or even remember to do it. Each morning I can pull up the dashboard and see the results. That steady flow of patient feedback has been invaluable to us and has noticeably boosted our online reviews. It has made my workload much lighter.

Cons

I honestly do not have any complaints as it is clean, simple and easy to use. When I look at it as a whole though, frequent upgrades can disrupt how our clinic operates and that causes frustration among staff. The way those updates are communicated doesn't always reflect how we actually use the system which would help if it took our workflows into account.

“Would not recommend

Pros

Unfortunately I cannot find any redeeming qualities in this system. I advise against considering it.

Cons

Incorporating unnecessary forms into my routine adds over two hours of extra work daily.

“Struggling with patient tabs

Pros

Epic brings all patient information together in one central location. This makes it easy for me to access everything I need without having to search through different systems or files.

Cons

I occasionally struggle to locate tabs related to specific patients.

“Experience with Epic

Pros

The user-friendly interface and essential features like Care Everywhere greatly enhance patient care.

Cons

Dragon's accuracy isn't always perfect, which leads to many dictation errors. These mistakes can be frustrating for me.