Epic EHR Reviews

“Outstanding software

Pros

We have used EPIC for years and I can safely say that it has been nothing but a blessing for us. Awesome reporting features along with other features as well.

Cons

It can get tricky sometimes in the start but overall it is great and we would highly recommend it.

“High Quality Product.

Pros

EpicCare EMR software is excellent that one can find. It is of great quality. It is easy to use. For easy charting, there are many quick and easy shortcuts. It can be integrated with systems as well.

Cons

The training and the system itself are quite overwhelming at first. Onsite training would highly be recommended by me.

“On-point patient care and order tracking

Pros

I appreciate how flexible the EpicCare EMR is with tons of customization options, both in terms of UI and features. Additionally, it keeps track of your most recent orders, making it simple to reorder. It has easily been a real upgrade from our last EMR/EHR.

Cons

It offers an excellent search feature, but it still needs some improvements. And they update very frequently, which disrupts our normal work routine. They should collect a bunch of features and release a cumulative update package at fixed intervals.

“Very thorough medical tool with custom reports

Pros

Personally I find it to be a very thorough medical tool. Given how much complicated data it holds, it is fairly easy to work through. I also like how well it connects with other tools like Tableau, CipherHealth and CarePort. I often rely on its ability to build custom reports to pull data or pinpoint particular patient groups.

Cons

Every so often I have trouble locating specific features, even after typing in keywords which can be frustrating. Another issue I have noticed is CareEverywhere importing records from outside hospitals that are difficult to interpret. As I frequently cannot find useful elements like the discharge summary or a clear account of what happened during the other facility's stay.

“Create and arrange patient lists easily

Pros

Being able to create lists of patients and arrange them exactly the way I need is extremely helpful. I also appreciate the synopsis/summary page because it gives a quick overview of the patients.

Cons

When I switched to Epic from a different EMR, it was a real pain because not everything transferred correctly. The roles people are given restrict what they can access according to the role's default settings and every time I need permission for something I don't already have, I have to submit a request to gain access to it.

“EPIC a great EMR experience

Pros

Epics customization options for patient charting smart keys and billing code assistance are particularly noteworthy especially for tasks like mental health intakes.

Cons

Certain billing codes like those for in-office injections can be perplexing to utilize with Epic.

“Best EHR hands down

Pros

Epics ease of use and functionality surpass other EHRs.

Cons

Becoming proficient with Epic requires extensive training due to its numerous upgrades and customizations which can be overwhelming.

“Excellent tool for coordinating care

Pros

I find Epic to be an excellent tool for staying in touch not just with my patients but also coordinating care with other providers.

Cons

At first it felt intimidating to me, yet after a bit of regular use it really turned into second nature.

“No problem confirming location or orders

Pros

Using this tool is usually not a problem whenever I need to confirm a patient's exact location or verify an order for the pharmacy.

Cons

The interface keeps being reworked, so I constantly have to learn the new layout after each update they push.

“Access all medical records in one place

Pros

As a patient, I can access all of my medical records in one place through Epic such as things like lab results, imaging reports, after-visit summaries, prescriptions and more. Even when I have been treated by multiple providers in different cities, states or countries, as long as those providers use Epic, both I and my clinicians can view the same information. That continuity of care has been incredibly helpful for me and has saved a huge amount of time for the clinicians involved.

Cons

In my experience, it has a lot of features and capabilities that don't always behave consistently. I frequently come across workflows that feel difficult or illogical for the person using the system regularly. The platform also uses its own set of terms, so when I am unfamiliar with it the learning curve can be quite time-consuming. It's notably different from other EMR systems I have used. The frequent quarterly Epic updates are exhausting as they require substantial time to review, configure, test and implement. I get frustrated at times because changes are sometimes not explained well which raises user frustration.

“Brings all platforms together into one

Pros

I appreciate that it brings all platforms together into a single system for outpatient use.

Cons

I felt like the research program has not been implemented properly.

“Strongest EHR with valuable apis

Pros

I have come to see Epic as the strongest EHR overall. they've invested substantial time and resources into their APIs which in practice let integrators extract a lot more value from the data stored in Epic than you might expect at first glance.

Cons

the App Orchard portal is a real headache when you need access as it's clunky to deal with and getting help to actually gain access can take an unreasonably long time. That ends up being a major pain point for the organizations that rely on it most, since it's often necessary to access another organization's App Orchard.

“The smart clinical information system

Pros

Epics customization options and integration with multiple software platforms enhance user experience and eliminate the hassle of remembering multiple passwords.

Cons

Implementing categorization or tables within document review sections and other areas instead of displaying information as rows would enhance visual appeal and accessibility.

“Epic - Great idea, terrible in practice

Pros

Epics ability to share information between hospital systems and doctors significantly improves treatment consistency and accuracy.

Cons

The abundance of tabs drop-down boxes and limitations on documentation coupled with frequent freezing and errors pose usability challenges.

“Easy to use EMR

Pros

I can personalize and arrange tabs and flowsheets to suit my preferences.

Cons

Im not fond of the frequent updates that alter the interface.

“EPIC just works

Pros

Once you navigate to the desired feature everything in Epic is fairly easy to find and use.

Cons

Understanding the slicer dicer program can be quite challenging.

“Epic review

Pros

Accessing flowsheets in Epic is straightforward and efficient.

Cons

No complaints except for the absence of the side bar which I believe should be reinstated.

“EpicCare

Pros

Epics user-friendly interface simplifies workflow and patient communication enhancing efficiency.

Cons

The products redundancy and vastness make it challenging to fully grasp all settings and functionalities.

“Epic EMR

Pros

Epic outperforms other EMRs in aggregating data from multiple sources thanks to features like Care Everywhere ensuring comprehensive information access.

Cons

Epic proves more intricate for first-time users compared to Cerner.

“Gathers all details in a streamlined way

Pros

For me, the biggest advantage of Epic is how it gathers all the details both I and the physician need in a streamlined way. I can quickly pull up past visits and smoothly add new notes or entries without any hassle.

Cons

One drawback I faced with the Epic system is that when other clinicians don't use Epic, their records aren't available in the platform which forces me to manually input that data into the chart on my own during workflow.