Total 516 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

34%

3

Stars

9%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

JP

Julie P.

Medical Practice, 500+ employees

5.0
July 2022

Tons of reliably guided tabs

Pros

There are a ton of tabs but they reliably guide me to the screens I need and let me jump back and forth fast. I can usually locate the details I am looking for, like orders, infusions and other records.

Cons

There aren't many things that bother me, though from time to time I struggle to locate certain data such as immunization records but by digging through the various tabs I can typically track them down.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Sandra

Owensboro Health Regional Hospital, 1000+ employees

5.0
July 2022

Looking forward to using it for years

Pros

EpicCare EMR has a clean interface with well-designed menus. You can access the complete medical history of your patients with just one click. There are no major glitches or bugs that we came across.

Cons

They should introduce a chat option too in this software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

O

Omasiel

Not Specified, 500+ employees

Less than a year

5.0
July 2022

Different ways...

Pros

This Software offers numerous options for accessing client information enhancing usability.

Cons

Documents tend to span multiple pages when printed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

T

Termeh

Medical Practice, 500+ employees

More than a year

4.0
July 2022

Epic User

Pros

This user-friendly interface especially its insurance billing features stands out compared to other medical software.

Cons

My only gripe with Epic is the lengthy login process which can consume up to 10 minutes at my workplace. However once logged in it operates smoothly and swiftly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

D

darla

Medical Practice, 500+ employees

More than a year

5.0
July 2022

epic

Pros

Epics ease of use and workflow features make it a preferred choice.

Cons

Everything about Epic is exceptional theres nothing I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Aaron

Medical Practice, 500+ employees

More than a year

4.0
July 2022

Epic for patient care

Pros

Despite its many features and high functionality Epic offers customization options once you become familiar with it.

Cons

Learning Epic can be challenging due to its steep learning curve excessive clicks to complete tasks and illogical button placements.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 Months

5.0
July 2022

Epic is EPIC

Pros

Compared to previous systems Epic is significantly more user-friendly making tasks smoother and more efficient.

Cons

While pricey Epic is undoubtedly worth the investment and I have no complaints regarding its performance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Ford

Hospital & Health Care, 500+ employees

More than a year

5.0
June 2022

Epic as an RN

Pros

As an RN utilizing the brain function for tracking medication schedules and hourly tasks streamlines my day. Additionally its helpful that administration can designate necessary charting sections for each shift.

Cons

I cant think of any downsides because the software meets my needs perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E

Emily

Events Services, 1-10 employees

More than a year

5.0
June 2022

I love Epic!!

Pros

It stands out as the most efficient and user-friendly medical software Ive encountered in my five years in healthcare.

Cons

Theres nothing lacking but the hospital system might consider investing in additional features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

chrys

Hospital & Health Care, 500+ employees

More than a year

5.0
June 2022

EpicCare EMR- easy patient care management

Pros

EpicCare EMRs easy searchability and customizable options both in utility and view are highlights. Its memory of recently entered orders simplifies reordering.

Cons

While EpicCare EMR is searchable I sometimes struggle to locate what I need.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

A

Ana

Ensemble Health, 1000+ employees

5.0
May 2022

An excellent software

Pros

My experience has been a very positive one. I recommend it to everyone because of its user-friendliness and intuitive design. Very impressive work.

Cons

Not much to say about the cons because it is so user-friendly and we love it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

Z

Zachary

WVU Medicine, 1000+ employees

4.0
May 2022

It is epic

Pros

I have had a very good experience. The interface is really simple and easier to maneuver. The doctors and administrators of the hospital have had no issues. Their jobs are easier than ever.

Cons

It was very overwhelming at first when we saw all the features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

R

Renee

Medical Practice, 100-499 employees

4.0
May 2022

A great EMR

Pros

EpicCare EMR software is Easy to use and understand. Everything is put together in an organized manner and EpicCare has made our work easier for us as a lot of time is saved by working on this and there is more than a single way to perform different tasks.

Cons

People who already struggle with technology find it super difficult to use and it usually takes more time than expected to load things or requires many clicks to open any required file.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R

Rebecca

Bostons Children Hospital, 1000+ employees

5.0
May 2022

Effective and easy to use

Pros

It is indeed a simple platform with an abundance of customization options and features. The schedule can be organized according to the demographics which makes the workflow speedy. You can create charts in different formats.

Cons

The difference between the doctors and administrators versions of the software is ambiguous.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KM

Kierra M.

Medical Practice, 11-50 employees

4.0
May 2022

Cuts down on clicks, pretty user friendly

Pros

What I like is that it cuts down on clicks as you usually don't have to press a save button anywhere. occasionally you'll have to click accept but only for specific categories. Overall, I find it pretty user-friendly.

Cons

I find some aspects a bit clunky. there are extra steps that don't seem necessary. It also occasionally alters things without my knowledge.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

N

Naja

Hospital & Health Care, 500+ employees

More than a year

5.0
May 2022

EPIC EMR User friend medical records system

Pros

Overall the softwares ease of use and accessibility stand out. It allows secure access to patient records from anywhere with an account facilitating data exploration.

Cons

What bothers me most about the software is the extensive training required for system use. However I recognize the importance of users being well-versed in handling patient health information.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

E

Elizabeth

Hospital & Health Care, 500+ employees

More than a year

5.0
May 2022

Excellent Tool

Pros

This system excels in user-friendliness while ensuring HIPAA compliance and seamless information sharing among healthcare providers.

Cons

I havent encountered any drawbacks this software performs admirably for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Hospital & Health Care, 500+ employees

More than a year

4.0
May 2022

EpiCare is easy to use once you get into the flow

Pros

It ensures critical documentation steps arent overlooked.

Cons

If your company lacks high-speed computers the software runs sluggishly.

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

10

Functionality

10

B

Bei

Hospital & Health Care, 500+ employees

Less than 6 Months

1.0
May 2022

The worst end

Pros

Care Everywhere facilitates accessing information from other institutions.

Cons

The software rollout at our hospital was a catastrophe. Errors in orders incorrect medication dosages and a lack of experienced users led to potentially dangerous situations. The implementation lacked quality control resulting in constant alerts and confusion.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

2

W

Wayne

Morning Dew Skin Specialist, 10-49 employees

5.0
April 2022

Great option for healthcare

Pros

It is very easy to navigate and you can organize the charts into different features. You can decide what you want to keep and discard along with what you want to change.

Cons

There are a few tiny improvements needed here and there and then it would be perfect.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10