Overall Rating

3.9

7 Reviews

Rating Distribution

5

star

4

star

(6)

3

star

(1)

2

star

1

star

Satisfaction Score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

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Pros

Essentia EMR Software by Netsmart is easy to navigate and has automated many clinical, administrative, and financial tasks.

Cons

System performance may slow down during software updates.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Bryan

Medical Practice, N/A employees

April 2024

A well-designed software system.
Pros

The real-time analytics functionality of Essentia EMR Software is very helpful.

Cons

Fortunately, I haven't encountered any issues.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Helen

Medical Practice, N/A employees

April 2024

Brilliant software system.
Pros

Essentia has made our billing and collections very flexible, enhancing critical services like claim analysis, submission, payer interaction, accounts receivable management, and cash posting.

Cons

Overall, everything is functioning smoothly without any problems.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Jacob

Medical Practice, N/A employees

September 2021

A great product
Pros

Its billing and collection services have improved our cash flow and profitability, ensuring consistent business growth.

Cons

The complexity of the reporting function has led to time constraints for our team.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Richard

Medical Practice, N/A employees

September 2021

User-friendly interface and features.
Pros

Essentia has reduced our need for ongoing support staff training. Its application management services are proving to be an asset to our organization.

Cons

The level of customer service provided consistently falls short of what is expected and needed, leaving much to be desired in terms of responsiveness and effectiveness.

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

Shanaya

Medical Practice, N/A employees

August 2021

It has added significant value to our organization.
Pros

With Essentia, we have improved operations across our organization and simplified data discovery, which is crucial for decision-making.

Cons

There is notable dissatisfaction stemming from extended periods of waiting for technical support assistance, which has contributed to a less than optimal user experience.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Friya

Medical Practice, N/A employees

July 2021

This would be an excellent tool fora basic or small practice.
Pros

I am not very impressed with this system. It has all the basic features of our previous EMR.

Cons

The level of customer support provided falls short of acceptable standards.

Ease of use

6

Value for money

6

Customer Support

2

Functionality

6

Dominic

Medical Practice, N/A employees

April 2021