Total 73 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars23%
3
Stars11%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Wayne
Health, Wellness and Fitness, 1-10 employees
More than a year
“EZ Bis review
Pros
After the system is configured, it's exceptionally fast and simple.
Cons
Easy Business offers a lot of features, but many are unknown to me. The staff needs to communicate updates better and significantly improve their training.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Janice
Hospital & Health Care, 1-10 employees
More than a year
“EZ Bis Longevity
Pros
Customer service is consistently excellent, and I can discuss options with [sensitive content hidden].
Cons
Customizing the system is challenging. While updates are helpful, they seem frequent and require changes for all users. The monthly fee is compounded by an annual charge.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Lonny
Construction, 1-10 employees
More than a year
“Review of EZBis
Pros
It's simple to learn and train staff to operate.
Cons
The bulk email function is difficult to navigate, especially when attaching files.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Celine
Alternative Medicine, 1-10 employees
More than a year
“Thank you for 40 years of service
Pros
I'm pleased to observe how the product has progressed from its initial launch 35 years ago to its most recent update.
Cons
I usually dislike changes, so the costly updates were tough to handle, but customer service supported me throughout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Medical Practice, 1-10 employees
More than a year
“EZBIS software
Pros
The product evolves consistently with industry changes and remains easy to operate.
Cons
Adjusting the posting date is necessary if different workstations use various posting dates.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Patty
Health, Wellness and Fitness, 1-10 employees
More than a year
“Best Chiropractic software on the market
Pros
All functions are direct for both scheduling and billing.
Cons
Some aspects of the scheduling features could be enhanced.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
DONALD
Health, Wellness and Fitness, 1-10 employees
More than a year
“WHY YOU SHOULD CONSIDER EZBIS FOR YOUR CLINIC
Pros
Sales and tech support are outstanding! They are always available for any questions or concerns. The products are excellent, from the front desk module to billing and collections. Everything is easy to implement, and support is just a phone call away. Whether you're starting out or have a six-doctor clinic, they have a solution for your needs. SOAP notes are comprehensive but can be a bit tricky to understand and implement. Once done, it works well.
Cons
The SOAP notes format and exams need improvement. They should be more intuitive and easier to customize, with broader support for voice dictation in each section.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Donald
Health, Wellness and Fitness, 1-10 employees
More than a year
“Good review
Pros
The system is easy to navigate, functional, and customer service is superb, always very helpful.
Cons
I can't think of any issues at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kim
Hospital & Health Care, 1-10 employees
More than a year
“Dr Findley
Pros
The employees have a positive attitude and high engagement levels.
Cons
One of the employees assisting with the software needs more training.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bart
Medical Practice, 1-10 employees
More than a year
“ez bis review
Pros
Some functions are helpful in managing patient balances and EOBs.
Cons
There's no printed manual, no face-to-face meetings with representatives, and updates often disrupt the system with numerous bugs.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Laura
Hospital & Health Care, 1-10 employees
More than a year
“Chiropractic Clinic Review
Pros
EZBIS software is the most simplest billing software I've used in my 25-plus years of medical billing.
Cons
There are no downsides; the customer service is exceptional.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth
Medical Practice, 1-10 employees
More than a year
“A+ Organization
Pros
What I value most is the service from EZBIS. They were there for me whenever I was confused, guiding me every step of the way. The staff is kind, helpful, knowledgeable, and patient. They are top-notch in my book.
Cons
I've had no negative experiences with any encounter.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danna
Medical Practice, 1-10 employees
More than a year
“First time user
Pros
I value the ease of use. I was able to operate most functions with little training and figured out other aspects of EZBIS by experimenting.
Cons
I dislike that there's no simple, single button to check if a patient has a future appointment. Before the last update to 13.0, I had to look at each future date for a patient's appointment. Now, at least, I can find it in the Ledger.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Vincent
Health, Wellness and Fitness, 1-10 employees
More than a year
“Does the job
Pros
All necessary features for the practice are available.
Cons
The cost is high, but the value makes it worthwhile for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
LESLIE
Medical Practice, 11-50 employees
More than a year
“Wonderful software
Pros
The system is intuitive and includes a mobile app for on-the-go access.
Cons
Appointment syncing with Review Wave is subpar. Updates on the server cause connection issues, requiring frequent reconnections. Improvements in chiropractic exams for daily use by doctors would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathryn
Medical Practice, 1-10 employees
More than a year
“I have used EZ Bis for over 30 years!
Pros
Customer service is outstanding. The product is very intuitive and continuously improving.
Cons
I wish the super bills included the Place of Service. We operate a cash practice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Health, Wellness and Fitness, 1-10 employees
More than a year
“Pros and Cons
Pros
The patient scheduling feature has always been the best part of this software.
Cons
The SOAP note-taking process is outdated, with incorrect normal values and poor usability.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
4
Dr. Erin
Health, Wellness and Fitness, 1-10 employees
More than a year
“Long time user
Pros
The software is quite intuitive and serves as the backbone of our office, addressing all our requirements.
Cons
Updates are more frequent than expected but necessary.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
brooke
Hospital & Health Care, 11-50 employees
More than a year
“It does the job
Pros
SOAP notes are easy to manage, and the new texting reminders are great.
Cons
NO CONS. Data retrieval for a quick look-up is simple and easy .
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Health, Wellness and Fitness, 1-10 employees
More than a year
“EZBIS is a beast!
Pros
EZBIS excels in appointment scheduling, reminders, personalized texts, billing, account management, and practice management with extensive reporting.
Cons
The note-taking system is not intuitive; it is overly cumbersome and time-consuming.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10