Total 73 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

23%

3

Stars

11%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

W

Wayne

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
December 2023

EZ Bis review

Pros

After the system is configured, it's exceptionally fast and simple.

Cons

Easy Business offers a lot of features, but many are unknown to me. The staff needs to communicate updates better and significantly improve their training.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Janice

Hospital & Health Care, 1-10 employees

More than a year

4.0
December 2023

EZ Bis Longevity

Pros

Customer service is consistently excellent, and I can discuss options with [sensitive content hidden].

Cons

Customizing the system is challenging. While updates are helpful, they seem frequent and require changes for all users. The monthly fee is compounded by an annual charge.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L

Lonny

Construction, 1-10 employees

More than a year

5.0
December 2023

Review of EZBis

Pros

It's simple to learn and train staff to operate.

Cons

The bulk email function is difficult to navigate, especially when attaching files.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

C

Celine

Alternative Medicine, 1-10 employees

More than a year

5.0
December 2023

Thank you for 40 years of service

Pros

I'm pleased to observe how the product has progressed from its initial launch 35 years ago to its most recent update.

Cons

I usually dislike changes, so the costly updates were tough to handle, but customer service supported me throughout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Karen

Medical Practice, 1-10 employees

More than a year

4.0
December 2023

EZBIS software

Pros

The product evolves consistently with industry changes and remains easy to operate.

Cons

Adjusting the posting date is necessary if different workstations use various posting dates.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

P

Patty

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
December 2023

Best Chiropractic software on the market

Pros

All functions are direct for both scheduling and billing.

Cons

Some aspects of the scheduling features could be enhanced.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

DONALD

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
December 2023

WHY YOU SHOULD CONSIDER EZBIS FOR YOUR CLINIC

Pros

Sales and tech support are outstanding! They are always available for any questions or concerns. The products are excellent, from the front desk module to billing and collections. Everything is easy to implement, and support is just a phone call away. Whether you're starting out or have a six-doctor clinic, they have a solution for your needs. SOAP notes are comprehensive but can be a bit tricky to understand and implement. Once done, it works well.

Cons

The SOAP notes format and exams need improvement. They should be more intuitive and easier to customize, with broader support for voice dictation in each section.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Donald

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
December 2023

Good review

Pros

The system is easy to navigate, functional, and customer service is superb, always very helpful.

Cons

I can't think of any issues at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kim

Hospital & Health Care, 1-10 employees

More than a year

5.0
December 2023

Dr Findley

Pros

The employees have a positive attitude and high engagement levels.

Cons

One of the employees assisting with the software needs more training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Bart

Medical Practice, 1-10 employees

More than a year

3.0
December 2023

ez bis review

Pros

Some functions are helpful in managing patient balances and EOBs.

Cons

There's no printed manual, no face-to-face meetings with representatives, and updates often disrupt the system with numerous bugs.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

L

Laura

Hospital & Health Care, 1-10 employees

More than a year

5.0
December 2023

Chiropractic Clinic Review

Pros

EZBIS software is the most simplest billing software I've used in my 25-plus years of medical billing.

Cons

There are no downsides; the customer service is exceptional.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elizabeth

Medical Practice, 1-10 employees

More than a year

5.0
December 2023

A+ Organization

Pros

What I value most is the service from EZBIS. They were there for me whenever I was confused, guiding me every step of the way. The staff is kind, helpful, knowledgeable, and patient. They are top-notch in my book.

Cons

I've had no negative experiences with any encounter.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Danna

Medical Practice, 1-10 employees

More than a year

4.0
December 2023

First time user

Pros

I value the ease of use. I was able to operate most functions with little training and figured out other aspects of EZBIS by experimenting.

Cons

I dislike that there's no simple, single button to check if a patient has a future appointment. Before the last update to 13.0, I had to look at each future date for a patient's appointment. Now, at least, I can find it in the Ledger.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

V

Vincent

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
December 2023

Does the job

Pros

All necessary features for the practice are available.

Cons

The cost is high, but the value makes it worthwhile for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L

LESLIE

Medical Practice, 11-50 employees

More than a year

5.0
December 2023

Wonderful software

Pros

The system is intuitive and includes a mobile app for on-the-go access.

Cons

Appointment syncing with Review Wave is subpar. Updates on the server cause connection issues, requiring frequent reconnections. Improvements in chiropractic exams for daily use by doctors would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kathryn

Medical Practice, 1-10 employees

More than a year

5.0
December 2023

I have used EZ Bis for over 30 years!

Pros

Customer service is outstanding. The product is very intuitive and continuously improving.

Cons

I wish the super bills included the Place of Service. We operate a cash practice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Health, Wellness and Fitness, 1-10 employees

More than a year

3.0
December 2023

Pros and Cons

Pros

The patient scheduling feature has always been the best part of this software.

Cons

The SOAP note-taking process is outdated, with incorrect normal values and poor usability.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

4

DE

Dr. Erin

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
December 2023

Long time user

Pros

The software is quite intuitive and serves as the backbone of our office, addressing all our requirements.

Cons

Updates are more frequent than expected but necessary.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

B

brooke

Hospital & Health Care, 11-50 employees

More than a year

5.0
October 2023

It does the job

Pros

SOAP notes are easy to manage, and the new texting reminders are great.

Cons

NO CONS. Data retrieval for a quick look-up is simple and easy .

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
October 2023

EZBIS is a beast!

Pros

EZBIS excels in appointment scheduling, reminders, personalized texts, billing, account management, and practice management with extensive reporting.

Cons

The note-taking system is not intuitive; it is overly cumbersome and time-consuming.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10