Total 52 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

15%

4

Stars

56%

3

Stars

17%

2

Stars

8%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

B

Brian

Mountain View Family Practice, 1000+ employees

5.0
May 2022

Solid!

Pros

I am so happy that we chose GE for our company. It has amazing customer support and is equipped with amazing features. It is a very reliable product that has frequent upgrades on the go.

Cons

The interface could be a little improved or enhanced in some shape or form to make it give off a contemporary vibe to the UI/UX instead of the mid-90s.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

K

Kelsey

Morehead - CCSHCN, 100-499 employees

2.0
May 2022

Not affordable.

Pros

The one integral thing that I like about this software is the billing feature, which is very well integrated.

Cons

Too expensive. Just provides the basic features, nothing fancy, for any other requirement or customization, there is an additional cost.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

4

Functionality

4

C

Carol

Prenatal Partners, 50-99 employees

5.0
April 2022

Comprehensive solution

Pros

It helps nurses and doctors document the entire pregnancy process and you can check back and see the medical history any time too. It is a great solution that has improved our internal communication and level of care in the institution.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

C

Carol

RN Enterprise, 50-99 employees

3.0
April 2021

Its okay

Pros

Its very easy to use and if you are thinking of getting as your first EHR program then there is no better option.

Cons

It can be very slow and takes some time to open new files.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

C

Candace

Pikeville Medical Center, 10-49 employees

3.0
April 2021

Easy to learn.

Pros

It is really simple to learn. I find it very user-friendly and intuitive.

Cons

It lacks flexibility.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

A

Anthony

Dermatology and Cosmetic Surgery of Dublin Inc, 10-49 employees

5.0
April 2021

Love it!

Pros

This system is always working on improving itself and providing new features. I love it.

Cons

It is difficult to acquire one on one customer support from the company.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

J

Jake

Georgetown Community Hospital, 100-499 employees

4.0
April 2021

2x Work Efficiency.

Pros

Our work efficiency has increased two folds since the day we started using this software. It has all the features that we need.

Cons

Each feature has to be paid for separately and that makes the software pretty expensive as a whole.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

S

Spencer

River View Surgery Center, 10-49 employees

5.0
April 2021

Satisfied customer.

Pros

It has the best scheduling and billing features among the other EMRs that I have used before.

Cons

It takes a while to generate reports; they arent quick.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

R

Robert

Boyd County Health Department, 2-9 employees

4.0
April 2021

Efficient and convenient.

Pros

Navigation across the system is really easy. It is a very user-friendly application with useful features like e-prescribing, patient engagement, etc.

Cons

The software tends to slow down whenever payments are being posted.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

P

Phineas

Clark Regional Medical Center, 50-99 employees

4.0
April 2021

Versatile software.

Pros

It is super easy to use and learn. I love that the visual editor application allows you to customize the content according to your own requirements.

Cons

There are some obvious bugs in some of the modules.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

L

Leslie

RPK Center, 10-49 employees

4.0
April 2021

Does the job.

Pros

Our most favorite part about this system is that it allows us to run our own inquiry reports.

Cons

It would be better if it were a little more intuitive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

M

Mark

Daytop New Jersey, 100-499 employees

4.0
April 2021

Streamlined software.

Pros

It helps me keep my daily office tasks organized.

Cons

The system requires an update to get rid of some bugs that slow it down.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Amanda

UK HealthCare - Georgetown, 2-9 employees

4.0
April 2021

Good experience.

Pros

Providing services to patients has never been easier. It is a very efficient and useful software. I would recommend it.

Cons

It is a bit too expensive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Michele

Ephraim McDowell Health , 10-49 employees

4.0
April 2021

Easy to use.

Pros

It has a robust interface and is very quick. Its ease of use makes it stand out.

Cons

My only problem with this software is that it does not provide real-time spell checks.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

N

Noah

Boyd County Health Department, 2-9 employees

3.0
April 2021

Average.

Pros

It allows easy navigation and a good process flow. Its compatibility with multiple softwares is praiseworthy.

Cons

The fact that I am not able to open multiple windows at a time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Megan

Cambridge Place, 2-9 employees

4.0
April 2021

Pretty solid!

Pros

I love its ease of use and how it has made the daily tasks in our clinic a piece of cake. It is very quick and has a user-friendly interface.

Cons

Due to connectivity issues, sometimes it doesnt work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

L

Leslie

UK HealthCare - Georgetown, 2-9 employees

4.0
April 2021

Intuitive.

Pros

It is an intuitive software and easy to use. I also like that it seamlessly integrates third-party applications within itself.

Cons

Because of the availability of multiple features, practitioners might not be able to utilize all of them.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

A

Andy

ARH Women’s and Family Health Center, 101-500 employees

4.0
April 2021

Useful features.

Pros

It has all the functions and features required by any large practice or academic center. I love that it can be easily integrated with other software.

Cons

I get frequent complaints from my staff regarding the bugs in this system.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

J

Joe

Bluegrass Care Navigators, 1 employees

2.0
April 2021

Cumbersome.

Pros

I find it outdated for personal use or daily tasks. However, it seems to be a great software for large medical enterprises or academic centers because of its good functionality.

Cons

This software has low efficiency and usability.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

T

Taylor

Markey Cancer Center , 2-9 employees

4.0
April 2021

A decent option.

Pros

The dashboard is streamlined that improves the work efficiency of our staff. Managing the information of patients has become quite easy with this.

Cons

There are certain glitches in the system which could be removed with an update.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9