GE Healthcare EHR Software Reviews
52 Reviews
Overall Rating
3.7
52 Reviews
Rating Distribution
5
(8)
4
(29)
3
(9)
2
(4)
1
(2)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Overall Rating
3.7
52 Reviews
Rating Distribution
5
(8)
4
(29)
3
(9)
2
(4)
1
(2)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Solid!
Solid!
Pros
I am so happy that we chose GE for our company. It has amazing customer support and is equipped with amazing features. It is a very reliable product that has frequent upgrades on the go.
Cons
The interface could be a little improved or enhanced in some shape or form to make it give off a contemporary vibe to the UI/UX instead of the mid-90s.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Brian
Mountain View Family Practice, 1000+ employees
May 10, 2022
Not affordable.
Not affordable.
Pros
The one integral thing that I like about this software is the billing feature, which is very well integrated.
Cons
Too expensive. Just provides the basic features, nothing fancy, for any other requirement or customization, there is an additional cost.
Ease of use
5
Value for money
4
Customer Support
4
Functionality
4
Kelsey
Morehead - CCSHCN, 100-499 employees
May 04, 2022
Comprehensive solution
Comprehensive solution
Pros
It helps nurses and doctors document the entire pregnancy process and you can check back and see the medical history any time too. It is a great solution that has improved our internal communication and level of care in the institution.
Cons
NA
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Carol
Prenatal Partners, 50-99 employees
Apr 14, 2022
Its okay
Its okay
Pros
Its very easy to use and if you are thinking of getting as your first EHR program then there is no better option.
Cons
It can be very slow and takes some time to open new files.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Carol
RN Enterprise, 50-99 employees
Apr 15, 2021
Easy to learn.
Easy to learn.
Pros
It is really simple to learn. I find it very user-friendly and intuitive.
Cons
It lacks flexibility.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Candace
Pikeville Medical Center, 10-49 employees
Apr 13, 2021
Love it!
Love it!
Pros
This system is always working on improving itself and providing new features. I love it.
Cons
It is difficult to acquire one on one customer support from the company.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Anthony
Dermatology and Cosmetic Surgery of Dublin Inc, 10-49 employees
Apr 13, 2021
2x Work Efficiency.
2x Work Efficiency.
Pros
Our work efficiency has increased two folds since the day we started using this software. It has all the features that we need.
Cons
Each feature has to be paid for separately and that makes the software pretty expensive as a whole.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Jake
Georgetown Community Hospital, 100-499 employees
Apr 13, 2021
Satisfied customer.
Satisfied customer.
Pros
It has the best scheduling and billing features among the other EMRs that I have used before.
Cons
It takes a while to generate reports; they arent quick.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Spencer
River View Surgery Center, 10-49 employees
Apr 13, 2021
Efficient and convenient.
Efficient and convenient.
Pros
Navigation across the system is really easy. It is a very user-friendly application with useful features like e-prescribing, patient engagement, etc.
Cons
The software tends to slow down whenever payments are being posted.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Robert
Boyd County Health Department, 2-9 employees
Apr 13, 2021
Versatile software.
Versatile software.
Pros
It is super easy to use and learn. I love that the visual editor application allows you to customize the content according to your own requirements.
Cons
There are some obvious bugs in some of the modules.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Phineas
Clark Regional Medical Center, 50-99 employees
Apr 13, 2021
Does the job.
Does the job.
Pros
Our most favorite part about this system is that it allows us to run our own inquiry reports.
Cons
It would be better if it were a little more intuitive.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Leslie
RPK Center, 10-49 employees
Apr 13, 2021
Streamlined software.
Streamlined software.
Pros
It helps me keep my daily office tasks organized.
Cons
The system requires an update to get rid of some bugs that slow it down.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Mark
Daytop New Jersey, 100-499 employees
Apr 13, 2021
Good experience.
Good experience.
Pros
Providing services to patients has never been easier. It is a very efficient and useful software. I would recommend it.
Cons
It is a bit too expensive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Amanda
UK HealthCare - Georgetown, 2-9 employees
Apr 13, 2021
Easy to use.
Easy to use.
Pros
It has a robust interface and is very quick. Its ease of use makes it stand out.
Cons
My only problem with this software is that it does not provide real-time spell checks.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Michele
Ephraim McDowell Health , 10-49 employees
Apr 13, 2021
Average.
Average.
Pros
It allows easy navigation and a good process flow. Its compatibility with multiple softwares is praiseworthy.
Cons
The fact that I am not able to open multiple windows at a time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Noah
Boyd County Health Department, 2-9 employees
Apr 13, 2021
Pretty solid!
Pretty solid!
Pros
I love its ease of use and how it has made the daily tasks in our clinic a piece of cake. It is very quick and has a user-friendly interface.
Cons
Due to connectivity issues, sometimes it doesnt work.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Megan
Cambridge Place, 2-9 employees
Apr 13, 2021
Intuitive.
Intuitive.
Pros
It is an intuitive software and easy to use. I also like that it seamlessly integrates third-party applications within itself.
Cons
Because of the availability of multiple features, practitioners might not be able to utilize all of them.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Leslie
UK HealthCare - Georgetown, 2-9 employees
Apr 13, 2021
Useful features.
Useful features.
Pros
It has all the functions and features required by any large practice or academic center. I love that it can be easily integrated with other software.
Cons
I get frequent complaints from my staff regarding the bugs in this system.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Andy
ARH Women’s & Family Health Center, 100-499 employees
Apr 13, 2021
Cumbersome.
Cumbersome.
Pros
I find it outdated for personal use or daily tasks. However, it seems to be a great software for large medical enterprises or academic centers because of its good functionality.
Cons
This software has low efficiency and usability.
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Joe
Bluegrass Care Navigators, 1 employees
Apr 13, 2021
A decent option.
A decent option.
Pros
The dashboard is streamlined that improves the work efficiency of our staff. Managing the information of patients has become quite easy with this.
Cons
There are certain glitches in the system which could be removed with an update.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Taylor
Markey Cancer Center , 2-9 employees
Apr 13, 2021
Great for billing
Great for billing
Pros
Centricity has helped us a lot in dealing with patients. We can process payments and insurance claims without any trouble.
Cons
I dont have anything negative to say about it.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Eunice
Acker Medical Center, 2-9 employees
Apr 12, 2021
A great tool.
A great tool.
Pros
Managing patient information has never felt easier. With its user-friendly interface and ease of use, daily tasks can be accomplished a lot faster than before.
Cons
At times, the system stops responding due to an error in the connection.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Richard
NUI, 100-499 employees
Apr 07, 2021
Satisfied user.
Satisfied user.
Pros
It allows us to run our own inquiry reports. Moreover, patient management has been made very easy, thanks to this software.
Cons
In some of the components, certain bugs could be fixed to improve the overall functionality of the product.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Adam
Rusk Institute of Rehabilitation Medicine, 10-49 employees
Apr 07, 2021
I would rate this software an 8/10.
I would rate this software an 8/10.
Pros
I like that it lets me customize the content with its visual editor application. Overall, it offers a lot of features and is reasonably easy to use.
Cons
It does not have a contemporary feel to it and could probably use an update.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Toni
River View Surgery Center, 10-49 employees
Apr 07, 2021
Simple yet functional.
Simple yet functional.
Pros
It provides me with all the necessary functions that I require such as patient management and e-prescription. It is pretty simple to operate.
Cons
It lacks the feature of real-time spell check.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Taylor
DRs Inc., 1 employees
Apr 07, 2021
Good but can be improved.
Good but can be improved.
Pros
Has a great flow of processes. I like that it can be easily integrated with third-party software as well.
Cons
It does not allow you to open up multiple tabs simultaneously.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Erich
Pain Doctor, 50-99 employees
Apr 07, 2021
Satisfactory; would recommend.
Satisfactory; would recommend.
Pros
It is a great EHR software. I love its e-prescription feature as well as its organized dashboard.
Cons
Occasionally there are some connectivity issues that hamper its performance.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Martha
Childrens Medical Center, 10-49 employees
Apr 07, 2021
Good for beginners.
Good for beginners.
Pros
It is very simple and easy to navigate through the different features in the software. It did not take me long to learn everything about the software.
Cons
The reports take a while to generate, and this uses up a lot of time.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Robin
Community Health Inc. , 1 employees
Apr 07, 2021
Scheduling made easy!
Scheduling made easy!
Pros
The scheduling and billing features of the software are pretty amazing. I find the application to be very user-friendly.
Cons
My issue with this software is the speed. While posting payments, the software tends to slow down.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Yvette
Dermatology and Cosmetic Surgery of Dublin Inc, 2-9 employees
Apr 07, 2021
Lacks functionality.
Lacks functionality.
Pros
The system is pretty easy and simple to learn. Management of patient data has been made easy with its use.
Cons
It lacks functionality and is a poorly designed enterprise EHR that needs to be updated.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Eliot
JFK Center , 2-9 employees
Apr 07, 2021
Outdated and troublesome.
Outdated and troublesome.
Pros
It comes with the features and functions which are required by large practices. However, those features are not up to date according to our requirements and hence carrying out daily tasks is cumbersome.
Cons
This has very poor work efficiency. There are many bugs that need to be fixed as well.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Christopher
Dfp Orthopedics, 100-499 employees
Apr 07, 2021
Very user-friendly.
Very user-friendly.
Pros
Hands down the most user-friendly software I have come across. Extremely simple and easy to use. Reports have never been better.
Cons
Industry notifications are a required feature which this software lacks. In today’s fast-paced world, the more updated we are about the happenings around us, the more chances we have at success.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Sharon
Accurate Cash Flow Solutions, Inc., 10-49 employees
Apr 06, 2021
Pretty Solid!
Pretty Solid!
Pros
I am happy that we chose this. It is fully functional software, and it is pretty solid. It is packed with pretty much everything and has a great support system.
Cons
It does not give a contemporary feel and could use an upgrade.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Denise
Medical Practice, 50-99 employees
Apr 06, 2021
Daily office tasks made easier.
Daily office tasks made easier.
Pros
Due to its added features, this is more than just an EMR software. It helps me in organizing my day-to-day tasks in the office such as scheduling appointments and managing financial transactions of the clients.
Cons
The system lags while being operated. The bugs present in the software affect its overall productivity and usability.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Michael
Urgent Clinic, 2-9 employees
Apr 05, 2021
Not as great as we expected
Not as great as we expected
Pros
It has a nice report and memo writing feature and you can immediately start typing. The writing tool also suggests words as you type helping save precious time.
Cons
It is for general use only and not designed for specialists.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Monique
Verde Medical Services, 10-49 employees
Apr 05, 2021
Great encounter
Great encounter
Pros
Simple to urge around in, we are ready to train other office individuals in an effective way since it is simple to get it. We appreciate the system.
Cons
We need to do a part of the training online since they are out of state and it costs per hour to do that, so the doctors have minimized my training time because of the cost. I still have a bit to memorize but have been doing it on my own.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Dave Morgan
Hospital and health care, 1 employees
Mar 23, 2021
The finest among all
The finest among all
Pros
One of the leading things about this software is that it is adaptable. We are ready to include an information point behind a term(CPS calls this a perception term). and track any information required. These perception terms moreover permit us to pull information forward and show data required to form a great choice or used to diminish mistakes.
Cons
Within the EMR they have spell check but you have got to go back and redress within the form the mistake happened in. Having spell check be in the last audit and permit correction within the survey would be nice.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Kelly
Hospital and Health Care, 10-49 employees
Mar 10, 2021
HealthCare Review
HealthCare Review
Pros
Easy to use, really compatible with other software and the process flow is also awesome!!
Cons
Multiple features are unable to open and the system glitches a few times.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Kraig
Health, Wellness and Fitness, 2-9 employees
Mar 04, 2021
The best of the best
The best of the best
Pros
A user-friendly software that helps us in every way. It is easy to schedule appointments and is also easy to track any information
Cons
We have to pay someone to create forms for us so it would be great if it was more convenient to make them ourselves. Also, it would be nice if they provided the users with spellcheck at the final draft
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Debi
Hospital and Health Care, 100-499 employees
Mar 03, 2021
It has been all right.
It has been all right.
Pros
The practice management portion is good and the billing is nice.
Cons
The reports can at times be inaccurate.
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Lisa
Montclair Breast Center, 11-50 employees employees
Sep 15, 2020
Takes a while but worth it!
Takes a while but worth it!
Pros
The storage feature on this software is amazing for making your notes!
Cons
While it takes some time to get used to it, once you do it is super easy!
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Evelyn
Riverside, - employees
Sep 03, 2020
Poorly made enterprise EHR. Cumbersome.
Poorly made enterprise EHR. Cumbersome.
Pros
An EHR that has all the capabilities and functionalities needed for large medical enterprises or academic centers. Unfortunately, it is outdated and difficult to use for day to day functions.
Cons
My colleagues always complain me about the latest and frequent bugs. Poor usability and efficiency are two pain points for our organization. Its hard to believe that so many large institutions are using this system in todays day and age.
Ease of use
3
Value for money
4
Customer Support
2
Functionality
3
Christopher
Dfp Orthopedics, 51-200 employees employees
Aug 21, 2018
Good EMR software
Good EMR software
Pros
Overall system is intuitive to the end user. Its use of some 3rd party applications blend in well with the product.
Cons
It is quick and robust interface but practitioners may forget about other features.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Chris
VMG Health, 51-200 employees employees
Aug 21, 2018
Good but needs to improve the software
Good but needs to improve the software
Pros
Easy to use, good process flow and compatible with many softwares.
Cons
Can not open multiple windows. No real time spell check.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Erich
Pain Doctor, 51-200 employees employees
Jan 19, 2018
Satisfied user
Satisfied user
Pros
Pros: the ability to customize content with the visual editor application, and the ability to run our own inquiry reports.
Cons
Not intuitive. In some modules, there are obvious bugs.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Toni
River View Surgery Center, 11-50 employees employees
Oct 23, 2017
GE Centricity
GE Centricity
Pros
The app is user-friendly and simple to navigate. Great scheduling and billing features.
Cons
The reports are not quick andfast and the softwate gets slow while posting payments.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Yvette
Dermatology and Cosmetic Surgery of Dublin Inc, 2-10 employees employees
Oct 23, 2017
Everything under one roof
Everything under one roof
Pros
It has everything that we need. Our efficiency has increased to double while providing services to patients.
Cons
It is very expensive, as you have to pay for almost every feature separately that totally derails the value of money
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Monroe
Daytop New Jersey, 51-200 employees employees
Jun 19, 2017
Simple to learn
Simple to learn
Pros
On top of updates to comply with changing regulations.
Cons
Hard to get one on one customer support in time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Doug
Buckeye Medical, Inc., 2-10 employees employees
May 22, 2017
Expensive and limited flexi bility/customizability
Expensive and limited flexi bility/customizability
Pros
There is nothing else except well integrated billing feature.
Cons
It forms can not be modified without additional cost. some basic reporting feature were available but it was costly to formulate reports suitable to our specialty needs.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
4
David
RPK Center, 11-50 employees employees
May 22, 2017
Good software to work with
Good software to work with
Pros
We wanted a stable product with solid support and upgrades. Im glad we chose GE.
Cons
The software needs improvement. it gives a mid 1990s era feel.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Denise
Medical Practice, 51-200 employees employees
May 20, 2017
Filters
Solid!
Solid!
Pros
I am so happy that we chose GE for our company. It has amazing customer support and is equipped with amazing features. It is a very reliable product that has frequent upgrades on the go.
Cons
The interface could be a little improved or enhanced in some shape or form to make it give off a contemporary vibe to the UI/UX instead of the mid-90s.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Brian
Mountain View Family Practice, 1000+ employees
May 10, 2022
Not affordable.
Not affordable.
Pros
The one integral thing that I like about this software is the billing feature, which is very well integrated.
Cons
Too expensive. Just provides the basic features, nothing fancy, for any other requirement or customization, there is an additional cost.
Ease of use
5
Value for money
4
Customer Support
4
Functionality
4
Kelsey
Morehead - CCSHCN, 100-499 employees
May 04, 2022
Comprehensive solution
Comprehensive solution
Pros
It helps nurses and doctors document the entire pregnancy process and you can check back and see the medical history any time too. It is a great solution that has improved our internal communication and level of care in the institution.
Cons
NA
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Carol
Prenatal Partners, 50-99 employees
Apr 14, 2022
Its okay
Its okay
Pros
Its very easy to use and if you are thinking of getting as your first EHR program then there is no better option.
Cons
It can be very slow and takes some time to open new files.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Carol
RN Enterprise, 50-99 employees
Apr 15, 2021
Easy to learn.
Easy to learn.
Pros
It is really simple to learn. I find it very user-friendly and intuitive.
Cons
It lacks flexibility.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Candace
Pikeville Medical Center, 10-49 employees
Apr 13, 2021
Love it!
Love it!
Pros
This system is always working on improving itself and providing new features. I love it.
Cons
It is difficult to acquire one on one customer support from the company.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Anthony
Dermatology and Cosmetic Surgery of Dublin Inc, 10-49 employees
Apr 13, 2021
2x Work Efficiency.
2x Work Efficiency.
Pros
Our work efficiency has increased two folds since the day we started using this software. It has all the features that we need.
Cons
Each feature has to be paid for separately and that makes the software pretty expensive as a whole.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Jake
Georgetown Community Hospital, 100-499 employees
Apr 13, 2021
Satisfied customer.
Satisfied customer.
Pros
It has the best scheduling and billing features among the other EMRs that I have used before.
Cons
It takes a while to generate reports; they arent quick.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Spencer
River View Surgery Center, 10-49 employees
Apr 13, 2021
Efficient and convenient.
Efficient and convenient.
Pros
Navigation across the system is really easy. It is a very user-friendly application with useful features like e-prescribing, patient engagement, etc.
Cons
The software tends to slow down whenever payments are being posted.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Robert
Boyd County Health Department, 2-9 employees
Apr 13, 2021
Versatile software.
Versatile software.
Pros
It is super easy to use and learn. I love that the visual editor application allows you to customize the content according to your own requirements.
Cons
There are some obvious bugs in some of the modules.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Phineas
Clark Regional Medical Center, 50-99 employees
Apr 13, 2021
Does the job.
Does the job.
Pros
Our most favorite part about this system is that it allows us to run our own inquiry reports.
Cons
It would be better if it were a little more intuitive.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Leslie
RPK Center, 10-49 employees
Apr 13, 2021
Streamlined software.
Streamlined software.
Pros
It helps me keep my daily office tasks organized.
Cons
The system requires an update to get rid of some bugs that slow it down.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Mark
Daytop New Jersey, 100-499 employees
Apr 13, 2021
Good experience.
Good experience.
Pros
Providing services to patients has never been easier. It is a very efficient and useful software. I would recommend it.
Cons
It is a bit too expensive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Amanda
UK HealthCare - Georgetown, 2-9 employees
Apr 13, 2021
Easy to use.
Easy to use.
Pros
It has a robust interface and is very quick. Its ease of use makes it stand out.
Cons
My only problem with this software is that it does not provide real-time spell checks.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Michele
Ephraim McDowell Health , 10-49 employees
Apr 13, 2021
Average.
Average.
Pros
It allows easy navigation and a good process flow. Its compatibility with multiple softwares is praiseworthy.
Cons
The fact that I am not able to open multiple windows at a time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Noah
Boyd County Health Department, 2-9 employees
Apr 13, 2021
Pretty solid!
Pretty solid!
Pros
I love its ease of use and how it has made the daily tasks in our clinic a piece of cake. It is very quick and has a user-friendly interface.
Cons
Due to connectivity issues, sometimes it doesnt work.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Megan
Cambridge Place, 2-9 employees
Apr 13, 2021
Intuitive.
Intuitive.
Pros
It is an intuitive software and easy to use. I also like that it seamlessly integrates third-party applications within itself.
Cons
Because of the availability of multiple features, practitioners might not be able to utilize all of them.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Leslie
UK HealthCare - Georgetown, 2-9 employees
Apr 13, 2021
Useful features.
Useful features.
Pros
It has all the functions and features required by any large practice or academic center. I love that it can be easily integrated with other software.
Cons
I get frequent complaints from my staff regarding the bugs in this system.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Andy
ARH Women’s & Family Health Center, 100-499 employees
Apr 13, 2021
Cumbersome.
Cumbersome.
Pros
I find it outdated for personal use or daily tasks. However, it seems to be a great software for large medical enterprises or academic centers because of its good functionality.
Cons
This software has low efficiency and usability.
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Joe
Bluegrass Care Navigators, 1 employees
Apr 13, 2021
A decent option.
A decent option.
Pros
The dashboard is streamlined that improves the work efficiency of our staff. Managing the information of patients has become quite easy with this.
Cons
There are certain glitches in the system which could be removed with an update.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Taylor
Markey Cancer Center , 2-9 employees
Apr 13, 2021
Great for billing
Great for billing
Pros
Centricity has helped us a lot in dealing with patients. We can process payments and insurance claims without any trouble.
Cons
I dont have anything negative to say about it.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Eunice
Acker Medical Center, 2-9 employees
Apr 12, 2021
A great tool.
A great tool.
Pros
Managing patient information has never felt easier. With its user-friendly interface and ease of use, daily tasks can be accomplished a lot faster than before.
Cons
At times, the system stops responding due to an error in the connection.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Richard
NUI, 100-499 employees
Apr 07, 2021
Satisfied user.
Satisfied user.
Pros
It allows us to run our own inquiry reports. Moreover, patient management has been made very easy, thanks to this software.
Cons
In some of the components, certain bugs could be fixed to improve the overall functionality of the product.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Adam
Rusk Institute of Rehabilitation Medicine, 10-49 employees
Apr 07, 2021
I would rate this software an 8/10.
I would rate this software an 8/10.
Pros
I like that it lets me customize the content with its visual editor application. Overall, it offers a lot of features and is reasonably easy to use.
Cons
It does not have a contemporary feel to it and could probably use an update.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Toni
River View Surgery Center, 10-49 employees
Apr 07, 2021
Simple yet functional.
Simple yet functional.
Pros
It provides me with all the necessary functions that I require such as patient management and e-prescription. It is pretty simple to operate.
Cons
It lacks the feature of real-time spell check.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Taylor
DRs Inc., 1 employees
Apr 07, 2021
Good but can be improved.
Good but can be improved.
Pros
Has a great flow of processes. I like that it can be easily integrated with third-party software as well.
Cons
It does not allow you to open up multiple tabs simultaneously.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Erich
Pain Doctor, 50-99 employees
Apr 07, 2021
Satisfactory; would recommend.
Satisfactory; would recommend.
Pros
It is a great EHR software. I love its e-prescription feature as well as its organized dashboard.
Cons
Occasionally there are some connectivity issues that hamper its performance.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Martha
Childrens Medical Center, 10-49 employees
Apr 07, 2021
Good for beginners.
Good for beginners.
Pros
It is very simple and easy to navigate through the different features in the software. It did not take me long to learn everything about the software.
Cons
The reports take a while to generate, and this uses up a lot of time.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Robin
Community Health Inc. , 1 employees
Apr 07, 2021
Scheduling made easy!
Scheduling made easy!
Pros
The scheduling and billing features of the software are pretty amazing. I find the application to be very user-friendly.
Cons
My issue with this software is the speed. While posting payments, the software tends to slow down.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Yvette
Dermatology and Cosmetic Surgery of Dublin Inc, 2-9 employees
Apr 07, 2021
Lacks functionality.
Lacks functionality.
Pros
The system is pretty easy and simple to learn. Management of patient data has been made easy with its use.
Cons
It lacks functionality and is a poorly designed enterprise EHR that needs to be updated.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Eliot
JFK Center , 2-9 employees
Apr 07, 2021
Outdated and troublesome.
Outdated and troublesome.
Pros
It comes with the features and functions which are required by large practices. However, those features are not up to date according to our requirements and hence carrying out daily tasks is cumbersome.
Cons
This has very poor work efficiency. There are many bugs that need to be fixed as well.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Christopher
Dfp Orthopedics, 100-499 employees
Apr 07, 2021
Very user-friendly.
Very user-friendly.
Pros
Hands down the most user-friendly software I have come across. Extremely simple and easy to use. Reports have never been better.
Cons
Industry notifications are a required feature which this software lacks. In today’s fast-paced world, the more updated we are about the happenings around us, the more chances we have at success.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Sharon
Accurate Cash Flow Solutions, Inc., 10-49 employees
Apr 06, 2021
Pretty Solid!
Pretty Solid!
Pros
I am happy that we chose this. It is fully functional software, and it is pretty solid. It is packed with pretty much everything and has a great support system.
Cons
It does not give a contemporary feel and could use an upgrade.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Denise
Medical Practice, 50-99 employees
Apr 06, 2021
Daily office tasks made easier.
Daily office tasks made easier.
Pros
Due to its added features, this is more than just an EMR software. It helps me in organizing my day-to-day tasks in the office such as scheduling appointments and managing financial transactions of the clients.
Cons
The system lags while being operated. The bugs present in the software affect its overall productivity and usability.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Michael
Urgent Clinic, 2-9 employees
Apr 05, 2021
Not as great as we expected
Not as great as we expected
Pros
It has a nice report and memo writing feature and you can immediately start typing. The writing tool also suggests words as you type helping save precious time.
Cons
It is for general use only and not designed for specialists.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Monique
Verde Medical Services, 10-49 employees
Apr 05, 2021
Great encounter
Great encounter
Pros
Simple to urge around in, we are ready to train other office individuals in an effective way since it is simple to get it. We appreciate the system.
Cons
We need to do a part of the training online since they are out of state and it costs per hour to do that, so the doctors have minimized my training time because of the cost. I still have a bit to memorize but have been doing it on my own.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Dave Morgan
Hospital and health care, 1 employees
Mar 23, 2021
The finest among all
The finest among all
Pros
One of the leading things about this software is that it is adaptable. We are ready to include an information point behind a term(CPS calls this a perception term). and track any information required. These perception terms moreover permit us to pull information forward and show data required to form a great choice or used to diminish mistakes.
Cons
Within the EMR they have spell check but you have got to go back and redress within the form the mistake happened in. Having spell check be in the last audit and permit correction within the survey would be nice.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Kelly
Hospital and Health Care, 10-49 employees
Mar 10, 2021
HealthCare Review
HealthCare Review
Pros
Easy to use, really compatible with other software and the process flow is also awesome!!
Cons
Multiple features are unable to open and the system glitches a few times.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Kraig
Health, Wellness and Fitness, 2-9 employees
Mar 04, 2021
The best of the best
The best of the best
Pros
A user-friendly software that helps us in every way. It is easy to schedule appointments and is also easy to track any information
Cons
We have to pay someone to create forms for us so it would be great if it was more convenient to make them ourselves. Also, it would be nice if they provided the users with spellcheck at the final draft
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Debi
Hospital and Health Care, 100-499 employees
Mar 03, 2021
It has been all right.
It has been all right.
Pros
The practice management portion is good and the billing is nice.
Cons
The reports can at times be inaccurate.
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Lisa
Montclair Breast Center, 11-50 employees employees
Sep 15, 2020
Takes a while but worth it!
Takes a while but worth it!
Pros
The storage feature on this software is amazing for making your notes!
Cons
While it takes some time to get used to it, once you do it is super easy!
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Evelyn
Riverside, - employees
Sep 03, 2020
Poorly made enterprise EHR. Cumbersome.
Poorly made enterprise EHR. Cumbersome.
Pros
An EHR that has all the capabilities and functionalities needed for large medical enterprises or academic centers. Unfortunately, it is outdated and difficult to use for day to day functions.
Cons
My colleagues always complain me about the latest and frequent bugs. Poor usability and efficiency are two pain points for our organization. Its hard to believe that so many large institutions are using this system in todays day and age.
Ease of use
3
Value for money
4
Customer Support
2
Functionality
3
Christopher
Dfp Orthopedics, 51-200 employees employees
Aug 21, 2018
Good EMR software
Good EMR software
Pros
Overall system is intuitive to the end user. Its use of some 3rd party applications blend in well with the product.
Cons
It is quick and robust interface but practitioners may forget about other features.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Chris
VMG Health, 51-200 employees employees
Aug 21, 2018
Good but needs to improve the software
Good but needs to improve the software
Pros
Easy to use, good process flow and compatible with many softwares.
Cons
Can not open multiple windows. No real time spell check.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Erich
Pain Doctor, 51-200 employees employees
Jan 19, 2018
Satisfied user
Satisfied user
Pros
Pros: the ability to customize content with the visual editor application, and the ability to run our own inquiry reports.
Cons
Not intuitive. In some modules, there are obvious bugs.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Toni
River View Surgery Center, 11-50 employees employees
Oct 23, 2017
GE Centricity
GE Centricity
Pros
The app is user-friendly and simple to navigate. Great scheduling and billing features.
Cons
The reports are not quick andfast and the softwate gets slow while posting payments.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Yvette
Dermatology and Cosmetic Surgery of Dublin Inc, 2-10 employees employees
Oct 23, 2017
Everything under one roof
Everything under one roof
Pros
It has everything that we need. Our efficiency has increased to double while providing services to patients.
Cons
It is very expensive, as you have to pay for almost every feature separately that totally derails the value of money
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Monroe
Daytop New Jersey, 51-200 employees employees
Jun 19, 2017
Simple to learn
Simple to learn
Pros
On top of updates to comply with changing regulations.
Cons
Hard to get one on one customer support in time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Doug
Buckeye Medical, Inc., 2-10 employees employees
May 22, 2017
Expensive and limited flexi bility/customizability
Expensive and limited flexi bility/customizability
Pros
There is nothing else except well integrated billing feature.
Cons
It forms can not be modified without additional cost. some basic reporting feature were available but it was costly to formulate reports suitable to our specialty needs.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
4
David
RPK Center, 11-50 employees employees
May 22, 2017
Good software to work with
Good software to work with
Pros
We wanted a stable product with solid support and upgrades. Im glad we chose GE.
Cons
The software needs improvement. it gives a mid 1990s era feel.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Denise
Medical Practice, 51-200 employees employees
May 20, 2017