Thelma
Harbor of Hope Medical and Beh, 2-9 employees
“Recommended!”
Pros
I like that it is interfaced with the Practice Management program which makes the job more organized. Overall the experience is a good one and would recommend the product. Impressive work.
Cons
it has a few glitches here and there and we have to call for assistance in getting them corrected.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Rhonda
Rockingham Foot and Ankle Associates, 1-10 employees
“I am pleased with it.”
Pros
It has a great intuitive style that other systems just do not seem to have in the market. I have spent weeks interviewing new systems and then having demonstration after demonstration. this softwares flow really stands above the rest of them.
Cons
The one thing I would like to see improved would be the correction errors.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Soquel
Center for Social Dynamics, 1000+ employees
“Very comprehensive guide”
Pros
It has so many options for us! It is very easy to navigate and has a great user interface. I like that you can search within each module and that there are a number of guides available for the HELP section that are comprehensive as well.
Cons
No problems from my side.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Mark
Premier Physicians, 10-49 employees
“Approachable and user-friendly interface!”
Pros
It has a very approachable design with fairly clean and simple interface. It effectively handles all our clinical needs and manages patients activity. Being a cloud based software, we can access all the database from any remote location.
Cons
Their customer services is accessible only through phone or e-mail. I dont know if its a problem. It works fine for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Frank
Dentist, 1-10 employees
“I have had better”
Pros
Yes, it is easy to navigate and yes, it did help in improving our clinical efficiency but it has a lot of flaws.
Cons
It lags a lot and crashes sometimes too. Issues can take days to fix.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
6
Cole
Family clinic, 1-10 employees
“Good experience”
Pros
I have only benefited from this software. It has helped us increase our productivity
Cons
It is slightly expensive for the features it has but nonetheless, I really like it.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7