GravitasMD EHR Reviews
GravitasMD is a feature-rich EHR and practice management solution for healthcare practices. Many GravitasMD EHR reviews praise the software for its intuitive interface and seamless integration with practice management tools. However, some users mention that customer support could be more accessible, as it is only available through phone or email. Overall, GravitasMD aims to simplify day-to-day clinical, financial, and administrative workflows for clinics.
Pros
Search options within modules
Simple design layout
Comprehensive help section
Cons
Occasional performance issues
No live chat support
Limited scalability
Total 6 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars17%
3
Stars0%
2
Stars17%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Harbor of Hope Medical and Beh, 2-9 employees
“Recommended!”
Pros
I like that it is interfaced with the Practice Management program which makes the job more organized. Overall the experience is a good one and would recommend the product. Impressive work.
Cons
it has a few glitches here and there and we have to call for assistance in getting them corrected.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Rockingham Foot and Ankle Associates, 1-10 employees
“I am pleased with it.”
Pros
It has a great intuitive style that other systems just do not seem to have in the market. I have spent weeks interviewing new systems and then having demonstration after demonstration. this softwares flow really stands above the rest of them.
Cons
The one thing I would like to see improved would be the correction errors.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Center for Social Dynamics, 1000+ employees
“Very comprehensive guide”
Pros
It has so many options for us! It is very easy to navigate and has a great user interface. I like that you can search within each module and that there are a number of guides available for the HELP section that are comprehensive as well.
Cons
No problems from my side.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Premier Physicians, 10-49 employees
“Approachable and user-friendly interface!”
Pros
It has a very approachable design with fairly clean and simple interface. It effectively handles all our clinical needs and manages patients activity. Being a cloud based software, we can access all the database from any remote location.
Cons
Their customer services is accessible only through phone or e-mail. I dont know if its a problem. It works fine for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Dentist, 1-10 employees
“I have had better”
Pros
Yes, it is easy to navigate and yes, it did help in improving our clinical efficiency but it has a lot of flaws.
Cons
It lags a lot and crashes sometimes too. Issues can take days to fix.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
6
Family clinic, 1-10 employees
“Good experience”
Pros
I have only benefited from this software. It has helped us increase our productivity
Cons
It is slightly expensive for the features it has but nonetheless, I really like it.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7