Intergy EHR Reviews

“Poor customer support to fix issues

Pros

The software enables a user to utilize prescription easily

Cons

The software has some issues such as finding lab records or historical information, it is not a simple task and may take a lot of time

“Easiest EHR system I have navigated

Pros

It has great features and contains everything any practice needs. Billing is feasible, sheets are perfect and the information is organized in a proper manner. Its just beyond the expectations and yes customer support is always on time.

Cons

The customization feature is a little daunting.

“Detailed product!

Pros

Greenway is a product that is very detailed and comprehensive. They have almost everything and keep on creating, innovating things that could help us do our job with a lot of ease. They continuously keep on improving and give their best. They’ve got a patient portal, customer community, appointment reminder messages, clinical quality measures, flowsheets, medical records, easy coding and billing, lots of reporting options and programs for receiving faxes etc. They also have a chat feature. Because of them our patient care has improved.

Cons

There are a few add on features that are expensive, and the messaging feature isn’t working that great and we’ve faced some issues with it, but the good thing is that Greenway team is working hard to fix the problem that we are facing.

“Cannot function multitasking

Pros

The software enables users to monitor patient’s medical records and check progress

Cons

The software cannot handle multiple activities and by accessing more functions instantly, it becomes very slow and it becomes unusable

“Good Support

Pros

Its customer support responds promptly and the clearinghouse feature is just awesome. Easy to manage.

Cons

the scheduling feature is not that great and makes it hard to use. Apart from that, every other feature is beyond the excellence.

“Easy to use and reliable

Pros

The software is very easy to use and even new employees who have some basic skills of computer can use it. The customer support is very responsive and can solve many issues within a short span of time.

Cons

The system is good but reporting feature needs an improvement

“Wonderful software

Pros

The software is reliable and suitable to the emerging needs. The software is updated according to our needs and I feel more comfortable with it

Cons

The software is really good and there was not any issue. Coping with updates may be somehow challenging but it was not an issue at all

“Great EHR software

Pros

It has a great user interface and it is user friendly. We are contended with its outcomes

Cons

The system takes some time to transfer data into the software but it is common and can happen with any system

“Good experience

Pros

The software is user-friendly and it is really easy to train new users. It has dictation feature and the face sheet screen, integrating billing and patient portal. The system enables staff to facilitate patients about e-billing.

Cons

The system lack some templates such as it cannot be used to create custom notes

“Innovative

Pros

They are very innovative, they are always looking at how to make things better and for the future. Their products offer great features and functionalities. They keep on competing and aim to be better than the rest. They offer to customize things according to your requirements. The quality of their product is amazing, and even when they upgrade, it still remains amazing. Their customer support is great too.

Cons

There are a few issues that were previously made, but now they have a new regime, they keep working to clear out the old mess made.