...

Pros

  • Comprehensive patient management

  • Streamlined patient record updates

  • Customizable drug library features

Cons

  • Frequent automatic logouts

  • Slow report processing speed

  • User training could improve

Total 23 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

22%

4

Stars

39%

3

Stars

26%

2

Stars

13%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

T

Tracie

Wallis Dermatology Associates, 11-50 employees

3.0
January 2023

Trying to figure it out

Pros

Some features do their job but they are only usable for those who can actually understand the software.

Cons

i dont think it is easy to understand for an average user, needs more work to make it user-friendly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

G

Geneva

Denny Orthopedic Unit, 11-50 employees

5.0
August 2022

Amazing tool

Pros

Updating patient records with Healthland is easy peasy! The platform's online portal gives me access to all the information I need in one place, and it's very simple to navigate. I can quickly review and update records without unnecessary steps, which has made daily tasks so much more efficient. For anyone managing patient data, having this level of accessibility and ease really makes a difference.

Cons

I dont have any thing to complain about here.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

C

Chandan

Medical Practice, 500+ employees

Less than 6 months

4.0
August 2022

A decent option for an EHR

Pros

As a web based user I find it pretty convenient to access. Navigation is really simple making it easy for newcomers like me to learn.

Cons

I find that I often experience delays when I issue commands resulting in a longer response time of a few seconds. And the system automatically logs me out quickly if Im inactive for too long.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

C

Clarence

Hospital & Health Care, 51-100 employees

Less than 6 months

2.0
July 2022

Kinda outdated

Pros

Its inexpensive but I cant find any advantages compared to our previous system which they acquired.

Cons

Using it is quite challenging Ive noticed that on some screens I need to have caps lock on while on others I dont. And it takes more than twice the usual time to process reports and it generates excessive amounts of unnecessary paper.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

2

H

Harris

Day and Night Healthcare, 1-10 employees

4.0
May 2022

I like the interface

Pros

I appreciate how user-friendly Healthland's interface is. Adding new information to patient charts is simple, and the layout makes it easy to stay organized. I especially like the voice recognition feature, which allows me to access and update records on the go. This flexibility has been really convenient, as I can handle documentation without being tied to my desk.

Cons

The font size is too small for some subcategories and it becomes unreadable at times for people with bad eyesight.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

M

Mahur

Not Specified, 11-50 employees

5.0
May 2022

Good experience so far

Pros

I had a great experience with their customer support. The features are very easy yet so useful. We love it and highly recommend it as well.

Cons

No con. The Healthland Centriq EHR works perfectly well.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Shannon

Dr. Dorris Becker MD, 11-50 employees

5.0
April 2022

Satisfied

Pros

Looking at any patients record is very easy because i just have to enter the first name. It has been a great help and the software works flawlessly.

Cons

We havent had any problems adopting this EMR but it could be difficult for those who dont have any experience with such softwares.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

B

Betty

Core Health and Wellness, 1-10 employees

5.0
April 2022

All-in-one tool

Pros

We are able to use the software in almost every department of our clinic from administration to medical to accounting. It is an all-in-one solution. Impressive, very nice!

Cons

The flow is not very smooth and it needs more work on it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

B

Brandi

Medical Practice, 1-10 employees

More than a year

3.0
April 2022

Could be more user-friendly

Pros

I appreciate being able to log onto the system and instantly access my records in realtime. Its impressive how quickly they update my information by the time I return home!

Cons

It would be beneficial if it were easier to locate the pages that go along with the actual file.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

M

Maura

Ally Medical Center, 1-10 employees

2.0
April 2021

Needs to improve

Pros

They delivered a detailed training session which was really helpful for us and the customer support is great.

Cons

The software does not have as many features as the other options available and there are limitations with scheduling.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

5

S

Shelly

RN/DON, 500+ employees

3.0
March 2021

A lil complicated

Pros

I just like the look of the tool, it is simple on the eyes but nothing else to mention.

Cons

They need to improve in making the tool user-friendly. I had a lot of problems dealing with it.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

J

James

wyandot Memorial Hospital, 500+ employees

3.0
March 2021

Ease of use is lacking

Pros

Healthland stands out for its exceptional customization options. I can create custom claim evaluations and set up a personalized medication library, which has made handling specific needs much easier. The system also includes multi-factor authentication for secure access to medication management. This level of customization has been invaluable for tailoring the software to fit our practice's exact requirements, giving us control over the tools we use.

Cons

when I enter data in one section, it doesn't always populate in other relevant areas, which means extra work. Additionally, the amount of information required to input often feels excessive for the context. Streamlining these aspects would make the system even more efficient and aligned with practical use. I'm hopeful future updates will address these issues, as they would really enhance the workflow.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

N

Nancy

Hospital and Health Care, 11-50 employees

4.0
March 2021

Well-designed

Pros

The product is very well designed. I really like the look of the product. It is a user-friendly product too.

Cons

The subcategories are really difficult to read. They can be designed in a way that it is easier for the eyes to read.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

M

Matt

Wyandot Memorial Hospital, 101-500 employees

3.0
March 2021

Good features but need some work

Pros

You can customize it in your own way and it contains several important features.

Cons

The flow of this product is not user-friendly. I have to fill in the information again and again as if I provide information in one area, it does not populate in all.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

8

J

Jenifer

Not Specified, 1-10 employees

4.0
November 2020

Like it so far

Pros

Healthland is a very intuitive and clever software that has solutions to most of my problems.

Cons

Tricky to use in the beginning but overall its pretty great.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

J

Jack

Medical Practice, 11-50 employees

4.0
November 2020

Happy working with them

Pros

It has made my work life so simple. everything is way more efficient than ever. 10/10.

Cons

Customer support is not the best. They can do better.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

O

Orlando

Not Specified, 1-10 employees

5.0
June 2020

I love it

Pros

I think Healthland is awesome. It has streamlined my work. It is intuitive and smart.

Cons

no cons

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J

Jamila

Medical Practice, 1-10 employees

3.0
June 2020

Can do better

Pros

I agree that the functions that healthland offers are great but you do require help and for that good customer service is important which is not their plus point.

Cons

Customer staff needs to be better. If they work in this area, I am pretty sure this software will be a thousand times better.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

M

Migael

Medical Practice, 11-50 employees

4.0
October 2019

Great experience

Pros

I have had a great experience with their customer support. The features are very easy yet so useful. We love it.

Cons

Nothing at the moment.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

AQ

Angelina Q

Not Specified, 1-10 employees

4.0
October 2019

Good, can do better

Pros

It does have a variety of different and very useful feature.

Cons

can do better.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

H

Henry

Medical Practice, 1-10 employees

4.0
August 2019

Great

Pros

All the features of heathland are so useful and professional. The customer support is very responsive. We had a good experience.

Cons

The software is a bit tricky to understand in the beginning.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

M

Mark

Medical Practice, 1-10 employees

4.0
August 2019

Satisfied

Pros

Very comprehensive features and great customer support.

Cons

Slightly difficult to understand.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

O

Olivia

RN, 1-10 employees

2.0
January 2018

PATHETIC

Pros

The interface is quite user friendly.

Cons

The features are not worth the cost. Many other substitutes are available.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

4