softwareHealthland Centriq EHR Software Reviews
30 Reviews
Overall Rating
3.4
30 Reviews
Rating Distribution
5
(5)
4
(10)
3
(9)
2
(4)
1
(2)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Overall Rating
3.4
30 Reviews
Rating Distribution
5
(5)
4
(10)
3
(9)
2
(4)
1
(2)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Filters
Specialty
Provider Size
Time Used
Not what I was expecting
Not what I was expecting
Pros
The functions work fine and are actually usable for those who can understand the software.
Cons
Not easy to understand by an average user, needs more work to make it user-friendly.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Tracie
Wallis Dermatology Associates, 10-49 employees
Jan 12, 2023
Healthland is amazing
Healthland is amazing
Pros
Updating patient records is a breeze! All the information is available online through the portal, which is very intuitive.
Cons
None
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Geneva
Denny Orthopedic Unit, 10-49 employees
Aug 31, 2022
I like this EHR
I like this EHR
Pros
As a webbased user I find it convenient to access. Navigation is straightforward making it easy for newcomers like me to learn.
Cons
I find that I often experience delays when I issue commands resulting in a longer response time of a few seconds. Additionally the system automatically logs me out quickly if Im inactive for too long.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Chandan
Information Services, 500+ employees
Less than 6 months
Aug 13, 2022
Old Technology Not User Friendly HUGE step backwards. Cheap but not worth the savings
Old Technology Not User Friendly HUGE step backwards. Cheap but not worth the savings
Pros
Its inexpensive but I cant find any advantages compared to our previous system which they acquired.
Cons
Using it is quite challenging Ive noticed that on some screens I need to have caps lock on while on others I dont. Furthermore it takes more than twice the usual time to process reports and it generates excessive amounts of unnecessary paper.
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Clarence
Hospital & Health Care, 51-100 employees
Less than 6 months
Jul 25, 2022
Nice interface
Nice interface
Pros
The UI is user-friendly and I like using it to add new information to patient charts. Voice recognition helps me access it on the go.
Cons
The font size is too small for some subcategories and it becomes unreadable at times for people with bad eyesight.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Harris
Day and Night Healthcare, 2-9 employees
May 15, 2022
Amazing experience with EHR
Amazing experience with EHR
Pros
I have had a great experience with their customer support. The features are very easy yet so useful. We love it and highly recommend it as well.
Cons
No con. The Healthland Centriq EHR works perfectly well.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mahur
Consultant, 10-49 employees
May 09, 2022
Happy with the solution
Happy with the solution
Pros
Looking at any patients record is very easy by just entering the first name. It has been a great help and the software works flawlessly.
Cons
We havent had any problems adopting this EMR but it could be difficult for those who dont have any experience with such softwares.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Shannon
Dr. Dorris Becker MD, 10-49 employees
Apr 26, 2022
Great software
Great software
Pros
We are able to use the software in almost every department of our clinic from administration to medical to accounting. It is an all-in-one solution. Impressive, very nice!
Cons
The flow is not very intuitive and it needs more work on it.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Betty
Core Health and Wellness, 2-9 employees
Apr 23, 2022
Thrive Medical records
Thrive Medical records
Pros
I appreciate being able to log onto the system and instantly access my records in realtime. Its impressive how quickly they update my information by the time I return home!
Cons
It would be beneficial if it were easier to locate the pages that go along with the actual file.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Brandi
Health, Wellness and Fitness, 1-10 employees
More than a year
Apr 11, 2022
Not up to the mark
Not up to the mark
Pros
They delivered a detailed training session and the customer support is great.
Cons
The software does not have as many features as the other options available and there is limited functionality with scheduling.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
5
Maura
Ally Medical Center, 2-9 employees
Apr 12, 2021
Healthland EHR
Healthland EHR
Pros
I just like the look of the tool, it is simple on the eyes.
Cons
They need to improve in making the tool user-friendly.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Shelly
RN/DON, 500-999 employees
Mar 23, 2021
A bit troublesome to use
A bit troublesome to use
Pros
Exceptionally customizable. Youll construct your claim evaluations. Construct your claim medicate library. Multi-figure recognizable proof with medicine organization.
Cons
Parts of revamping are required. After you enter data in one area, it doesnt populate in other zones. The amount of information required to input is regularly unbalanced to the situation.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
James
wyandot Memorial Hospital, 100-499 employees
Mar 10, 2021
HealthLand Review
HealthLand Review
Pros
The product is very well designed. I really like the look of the product. It is a user-friendly product too.
Cons
The subcategories are really difficult to read. They can be made in a way that it is easier for the eyes to read.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Nancy
Hospital and Health Care, 10-49 employees
Mar 04, 2021
Troublesome EHR
Troublesome EHR
Pros
You can customize it in your own way and it contains several features.
Cons
The flow of this product is not user-friendly. I have to fill in the information again and again as if I provide information in one area, it does not populate in all.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Matt
Wyandot Memorial Hospital, 100-499 employees
Mar 01, 2021
Clever
Clever
Pros
Healthland is a very intuitive and clever software that has solutions to most of my problems.
Cons
Tricky to use in the beginning but overall great.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Jenifer
Web developer, 2-10 employees employees
Nov 11, 2020
I am so happy!
I am so happy!
Pros
It has made my work life so simple. everything is way efficient than ever. 10/10.
Cons
Customer support is not the best. Can do better.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Jack
CEO, 11-50 employees employees
Nov 03, 2020
Great experience
Great experience
Pros
Easy to use, intuitive and smart. It has helped us a lot.
Cons
Customer support is not the best.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Jack
Sales assistant, 2-10 employees employees
Sep 23, 2020
Difficult to use
Difficult to use
Pros
The good thing about this software is that it can be customized and you can build things according to your needs.
Cons
It still needs a lot of work as there is an imbalance between the data required to input and the situation.
Ease of use
8
Value for money
6
Customer Support
7
Functionality
7
Matt
Wyandot Memorial Hospital, 201-500 employees employees
Sep 03, 2020
Not impressed
Not impressed
Pros
The only thing I like about this software is that its presentable.
Cons
It has so many options and is very complicated. Its not user friendly at all.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Shelly G
RN/DON, - employees
Sep 02, 2020
Not good!
Not good!
Pros
The look of this software is nice.
Cons
Healthland is quite expensive for the features it offers. Its not easy to navigate and a little complicated.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
4
Shelly G
RN/DON, 51-200 employees employees
Jul 14, 2020
Difficult to use
Difficult to use
Pros
Healthland helps you a lot with your work. Customization is easy. Building your own drug library is also pretty easy.
Cons
An update is needed badly. The quantity of data required to input is often disproportionate to the situation.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Matt
Wyandot, 201-500 employees employees
Jun 24, 2020
I love it
I love it
Pros
I think Healthland is awesome. It has streamlined my work. It is intuitive and smart.
Cons
none.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Orlando
HR Manager, 2-10 employees employees
Jun 17, 2020
Can do better
Can do better
Pros
I agree that the functions that healthland offers are great but you do require help and for that good customer service is important which is not their plus point.
Cons
Customer staff needs to be better. If they work in this area, I am pretty sure this software will be a thousand times better.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Jamila
Consultant, 2-10 employees employees
Jun 09, 2020
Great experience
Great experience
Pros
I have had a great experience with their customer support. The features are very easy yet so useful. We love it.
Cons
Nothing at the moment.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Migael
Project Manager, 11-50 employees employees
Oct 22, 2019
Good, can do better
Good, can do better
Pros
It does have a variety of different and very useful feature
Cons
can do better.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Angelina Q
Marketing, 2-10 employees employees
Oct 22, 2019
Great
Great
Pros
All the features of heathland are so useful and professional. The customer support is very responsive. We had a good experience.
Cons
The software is a bit tricky to understand in the beginning.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Henry
Sales team, 2-10 employees employees
Aug 21, 2019
Satisfied
Satisfied
Pros
Very comprehensive features and great customer support.
Cons
Slightly difficult to understand.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Mark
Designer, 2-10 employees employees
Aug 21, 2019
PATHETIC
PATHETIC
Pros
The interface is quite user friendly.
Cons
The features are not worth the cost. Many other substitutes are available.
Ease of use
5
Value for money
6
Customer Support
5
Functionality
4
Olivia
RN, 2-10 employees employees
Jan 17, 2018
Difficult to use
Difficult to use
Pros
It offers extensive customization options. I can create my own assessments and even build a personalized drug library. Plus it supports multifactor identification for medication administration.
Cons
Ive found that theres a significant amount of rework required. Inputting information in one area doesnt carry over to other sections and the amount of data required doesnt always match the situation.
Ease of use
6
Value for money
4
Customer Support
2
Functionality
5
Matt
Not Specified, 101-500 employees
More than a year
Dec 09, 2017
Stay away
Stay away
Pros
Customizable. Administrative functions are basic but work fine.
Cons
There is not that bunch of information and a lot of changes are still required to make it user-friendly.
Ease of use
2
Value for money
3
Customer Support
4
Functionality
4
Tracie
Wallis Dermatology Associates, 11-50 employees : employees
May 21, 2016
Filters
Not what I was expecting
Not what I was expecting
Pros
The functions work fine and are actually usable for those who can understand the software.
Cons
Not easy to understand by an average user, needs more work to make it user-friendly.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Tracie
Wallis Dermatology Associates, 10-49 employees
Jan 12, 2023
Healthland is amazing
Healthland is amazing
Pros
Updating patient records is a breeze! All the information is available online through the portal, which is very intuitive.
Cons
None
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Geneva
Denny Orthopedic Unit, 10-49 employees
Aug 31, 2022
I like this EHR
I like this EHR
Pros
As a webbased user I find it convenient to access. Navigation is straightforward making it easy for newcomers like me to learn.
Cons
I find that I often experience delays when I issue commands resulting in a longer response time of a few seconds. Additionally the system automatically logs me out quickly if Im inactive for too long.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Chandan
Information Services, 500+ employees
Less than 6 months
Aug 13, 2022
Old Technology Not User Friendly HUGE step backwards. Cheap but not worth the savings
Old Technology Not User Friendly HUGE step backwards. Cheap but not worth the savings
Pros
Its inexpensive but I cant find any advantages compared to our previous system which they acquired.
Cons
Using it is quite challenging Ive noticed that on some screens I need to have caps lock on while on others I dont. Furthermore it takes more than twice the usual time to process reports and it generates excessive amounts of unnecessary paper.
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Clarence
Hospital & Health Care, 51-100 employees
Less than 6 months
Jul 25, 2022
Nice interface
Nice interface
Pros
The UI is user-friendly and I like using it to add new information to patient charts. Voice recognition helps me access it on the go.
Cons
The font size is too small for some subcategories and it becomes unreadable at times for people with bad eyesight.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Harris
Day and Night Healthcare, 2-9 employees
May 15, 2022
Amazing experience with EHR
Amazing experience with EHR
Pros
I have had a great experience with their customer support. The features are very easy yet so useful. We love it and highly recommend it as well.
Cons
No con. The Healthland Centriq EHR works perfectly well.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mahur
Consultant, 10-49 employees
May 09, 2022
Happy with the solution
Happy with the solution
Pros
Looking at any patients record is very easy by just entering the first name. It has been a great help and the software works flawlessly.
Cons
We havent had any problems adopting this EMR but it could be difficult for those who dont have any experience with such softwares.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Shannon
Dr. Dorris Becker MD, 10-49 employees
Apr 26, 2022
Great software
Great software
Pros
We are able to use the software in almost every department of our clinic from administration to medical to accounting. It is an all-in-one solution. Impressive, very nice!
Cons
The flow is not very intuitive and it needs more work on it.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Betty
Core Health and Wellness, 2-9 employees
Apr 23, 2022
Thrive Medical records
Thrive Medical records
Pros
I appreciate being able to log onto the system and instantly access my records in realtime. Its impressive how quickly they update my information by the time I return home!
Cons
It would be beneficial if it were easier to locate the pages that go along with the actual file.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Brandi
Health, Wellness and Fitness, 1-10 employees
More than a year
Apr 11, 2022
Not up to the mark
Not up to the mark
Pros
They delivered a detailed training session and the customer support is great.
Cons
The software does not have as many features as the other options available and there is limited functionality with scheduling.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
5
Maura
Ally Medical Center, 2-9 employees
Apr 12, 2021
Healthland EHR
Healthland EHR
Pros
I just like the look of the tool, it is simple on the eyes.
Cons
They need to improve in making the tool user-friendly.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Shelly
RN/DON, 500-999 employees
Mar 23, 2021
A bit troublesome to use
A bit troublesome to use
Pros
Exceptionally customizable. Youll construct your claim evaluations. Construct your claim medicate library. Multi-figure recognizable proof with medicine organization.
Cons
Parts of revamping are required. After you enter data in one area, it doesnt populate in other zones. The amount of information required to input is regularly unbalanced to the situation.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
James
wyandot Memorial Hospital, 100-499 employees
Mar 10, 2021
HealthLand Review
HealthLand Review
Pros
The product is very well designed. I really like the look of the product. It is a user-friendly product too.
Cons
The subcategories are really difficult to read. They can be made in a way that it is easier for the eyes to read.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Nancy
Hospital and Health Care, 10-49 employees
Mar 04, 2021
Troublesome EHR
Troublesome EHR
Pros
You can customize it in your own way and it contains several features.
Cons
The flow of this product is not user-friendly. I have to fill in the information again and again as if I provide information in one area, it does not populate in all.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Matt
Wyandot Memorial Hospital, 100-499 employees
Mar 01, 2021
Clever
Clever
Pros
Healthland is a very intuitive and clever software that has solutions to most of my problems.
Cons
Tricky to use in the beginning but overall great.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Jenifer
Web developer, 2-10 employees employees
Nov 11, 2020
I am so happy!
I am so happy!
Pros
It has made my work life so simple. everything is way efficient than ever. 10/10.
Cons
Customer support is not the best. Can do better.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Jack
CEO, 11-50 employees employees
Nov 03, 2020
Great experience
Great experience
Pros
Easy to use, intuitive and smart. It has helped us a lot.
Cons
Customer support is not the best.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Jack
Sales assistant, 2-10 employees employees
Sep 23, 2020
Difficult to use
Difficult to use
Pros
The good thing about this software is that it can be customized and you can build things according to your needs.
Cons
It still needs a lot of work as there is an imbalance between the data required to input and the situation.
Ease of use
8
Value for money
6
Customer Support
7
Functionality
7
Matt
Wyandot Memorial Hospital, 201-500 employees employees
Sep 03, 2020
Not impressed
Not impressed
Pros
The only thing I like about this software is that its presentable.
Cons
It has so many options and is very complicated. Its not user friendly at all.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Shelly G
RN/DON, - employees
Sep 02, 2020
Not good!
Not good!
Pros
The look of this software is nice.
Cons
Healthland is quite expensive for the features it offers. Its not easy to navigate and a little complicated.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
4
Shelly G
RN/DON, 51-200 employees employees
Jul 14, 2020
Difficult to use
Difficult to use
Pros
Healthland helps you a lot with your work. Customization is easy. Building your own drug library is also pretty easy.
Cons
An update is needed badly. The quantity of data required to input is often disproportionate to the situation.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Matt
Wyandot, 201-500 employees employees
Jun 24, 2020
I love it
I love it
Pros
I think Healthland is awesome. It has streamlined my work. It is intuitive and smart.
Cons
none.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Orlando
HR Manager, 2-10 employees employees
Jun 17, 2020
Can do better
Can do better
Pros
I agree that the functions that healthland offers are great but you do require help and for that good customer service is important which is not their plus point.
Cons
Customer staff needs to be better. If they work in this area, I am pretty sure this software will be a thousand times better.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Jamila
Consultant, 2-10 employees employees
Jun 09, 2020
Great experience
Great experience
Pros
I have had a great experience with their customer support. The features are very easy yet so useful. We love it.
Cons
Nothing at the moment.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Migael
Project Manager, 11-50 employees employees
Oct 22, 2019
Good, can do better
Good, can do better
Pros
It does have a variety of different and very useful feature
Cons
can do better.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Angelina Q
Marketing, 2-10 employees employees
Oct 22, 2019
Great
Great
Pros
All the features of heathland are so useful and professional. The customer support is very responsive. We had a good experience.
Cons
The software is a bit tricky to understand in the beginning.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Henry
Sales team, 2-10 employees employees
Aug 21, 2019
Satisfied
Satisfied
Pros
Very comprehensive features and great customer support.
Cons
Slightly difficult to understand.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Mark
Designer, 2-10 employees employees
Aug 21, 2019
PATHETIC
PATHETIC
Pros
The interface is quite user friendly.
Cons
The features are not worth the cost. Many other substitutes are available.
Ease of use
5
Value for money
6
Customer Support
5
Functionality
4
Olivia
RN, 2-10 employees employees
Jan 17, 2018
Difficult to use
Difficult to use
Pros
It offers extensive customization options. I can create my own assessments and even build a personalized drug library. Plus it supports multifactor identification for medication administration.
Cons
Ive found that theres a significant amount of rework required. Inputting information in one area doesnt carry over to other sections and the amount of data required doesnt always match the situation.
Ease of use
6
Value for money
4
Customer Support
2
Functionality
5
Matt
Not Specified, 101-500 employees
More than a year
Dec 09, 2017
Stay away
Stay away
Pros
Customizable. Administrative functions are basic but work fine.
Cons
There is not that bunch of information and a lot of changes are still required to make it user-friendly.
Ease of use
2
Value for money
3
Customer Support
4
Functionality
4
Tracie
Wallis Dermatology Associates, 11-50 employees : employees
May 21, 2016