Wallis Dermatology Associates, 11-50 employees
“Trying to figure it out”
Pros
Some features do their job but they are only usable for those who can actually understand the software.
Cons
i dont think it is easy to understand for an average user, needs more work to make it user-friendly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Denny Orthopedic Unit, 11-50 employees
“Amazing tool”
Pros
Updating patient records with Healthland is easy peasy! The platform's online portal gives me access to all the information I need in one place, and it's very simple to navigate. I can quickly review and update records without unnecessary steps, which has made daily tasks so much more efficient. For anyone managing patient data, having this level of accessibility and ease really makes a difference.
Cons
I dont have any thing to complain about here.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Medical Practice, 500+ employees
Less than 6 months
“A decent option for an EHR”
Pros
As a web based user I find it pretty convenient to access. Navigation is really simple making it easy for newcomers like me to learn.
Cons
I find that I often experience delays when I issue commands resulting in a longer response time of a few seconds. And the system automatically logs me out quickly if Im inactive for too long.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Hospital & Health Care, 51-100 employees
Less than 6 months
“Kinda outdated”
Pros
Its inexpensive but I cant find any advantages compared to our previous system which they acquired.
Cons
Using it is quite challenging Ive noticed that on some screens I need to have caps lock on while on others I dont. And it takes more than twice the usual time to process reports and it generates excessive amounts of unnecessary paper.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Day and Night Healthcare, 1-10 employees
“I like the interface”
Pros
I appreciate how user-friendly Healthland's interface is. Adding new information to patient charts is simple, and the layout makes it easy to stay organized. I especially like the voice recognition feature, which allows me to access and update records on the go. This flexibility has been really convenient, as I can handle documentation without being tied to my desk.
Cons
The font size is too small for some subcategories and it becomes unreadable at times for people with bad eyesight.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Not Specified, 11-50 employees
“Good experience so far”
Pros
I had a great experience with their customer support. The features are very easy yet so useful. We love it and highly recommend it as well.
Cons
No con. The Healthland Centriq EHR works perfectly well.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Dr. Dorris Becker MD, 11-50 employees
“Satisfied”
Pros
Looking at any patients record is very easy because i just have to enter the first name. It has been a great help and the software works flawlessly.
Cons
We havent had any problems adopting this EMR but it could be difficult for those who dont have any experience with such softwares.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Core Health and Wellness, 1-10 employees
“All-in-one tool”
Pros
We are able to use the software in almost every department of our clinic from administration to medical to accounting. It is an all-in-one solution. Impressive, very nice!
Cons
The flow is not very smooth and it needs more work on it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Medical Practice, 1-10 employees
More than a year
“Could be more user-friendly”
Pros
I appreciate being able to log onto the system and instantly access my records in realtime. Its impressive how quickly they update my information by the time I return home!
Cons
It would be beneficial if it were easier to locate the pages that go along with the actual file.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Ally Medical Center, 1-10 employees
“Needs to improve”
Pros
They delivered a detailed training session which was really helpful for us and the customer support is great.
Cons
The software does not have as many features as the other options available and there are limitations with scheduling.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
5
RN/DON, 500+ employees
“A lil complicated”
Pros
I just like the look of the tool, it is simple on the eyes but nothing else to mention.
Cons
They need to improve in making the tool user-friendly. I had a lot of problems dealing with it.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
wyandot Memorial Hospital, 500+ employees
“Ease of use is lacking”
Pros
Healthland stands out for its exceptional customization options. I can create custom claim evaluations and set up a personalized medication library, which has made handling specific needs much easier. The system also includes multi-factor authentication for secure access to medication management. This level of customization has been invaluable for tailoring the software to fit our practice's exact requirements, giving us control over the tools we use.
Cons
when I enter data in one section, it doesn't always populate in other relevant areas, which means extra work. Additionally, the amount of information required to input often feels excessive for the context. Streamlining these aspects would make the system even more efficient and aligned with practical use. I'm hopeful future updates will address these issues, as they would really enhance the workflow.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Hospital and Health Care, 11-50 employees
“Well-designed”
Pros
The product is very well designed. I really like the look of the product. It is a user-friendly product too.
Cons
The subcategories are really difficult to read. They can be designed in a way that it is easier for the eyes to read.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Wyandot Memorial Hospital, 101-500 employees
“Good features but need some work”
Pros
You can customize it in your own way and it contains several important features.
Cons
The flow of this product is not user-friendly. I have to fill in the information again and again as if I provide information in one area, it does not populate in all.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
8
Not Specified, 1-10 employees
“Like it so far”
Pros
Healthland is a very intuitive and clever software that has solutions to most of my problems.
Cons
Tricky to use in the beginning but overall its pretty great.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Medical Practice, 11-50 employees
“Happy working with them”
Pros
It has made my work life so simple. everything is way more efficient than ever. 10/10.
Cons
Customer support is not the best. They can do better.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Not Specified, 1-10 employees
“I love it”
Pros
I think Healthland is awesome. It has streamlined my work. It is intuitive and smart.
Cons
no cons
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Medical Practice, 1-10 employees
“Can do better”
Pros
I agree that the functions that healthland offers are great but you do require help and for that good customer service is important which is not their plus point.
Cons
Customer staff needs to be better. If they work in this area, I am pretty sure this software will be a thousand times better.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Medical Practice, 11-50 employees
“Great experience”
Pros
I have had a great experience with their customer support. The features are very easy yet so useful. We love it.
Cons
Nothing at the moment.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 1-10 employees
“Good, can do better”
Pros
It does have a variety of different and very useful feature.
Cons
can do better.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
