softwareHealthpac Medical Billing and Practice Management Software Reviews
25 Reviews
Overall Rating
4.8
25 Reviews
Rating Distribution
5
(21)
4
(4)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.8
25 Reviews
Rating Distribution
5
(21)
4
(4)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Wholeheartedly recommend it
Wholeheartedly recommend it
Pros
Their step-by-step training and implementation process began immediately. This software has a solid billing system. The customer service is very nice and helpful. I like how their reports can be expanded without opening a new tab
Cons
NA
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Pamela Harris
Glendale MRI Institute, 10-49 employees
Dec 12, 2022
Worth buying!
Worth buying!
Pros
It makes cumbersome tasks like billing a lot easier. We were able to increase the revenue for our company. Their customer service is really nice too
Cons
There are no cons for the product
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Darlene lione
Omega Billing Service, 2-9 employees
Oct 21, 2022
It is worth the financial investment
It is worth the financial investment
Pros
Easy to learn and they provide infinite support to the practitioner. The system is robust enough to support larger organizations and multiple users. Customer support resolves itself.
Cons
Change in the software requires time
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Dorothy
Millenia Infortmation Systems, 10-49 employees
Aug 31, 2022
Good price
Good price
Pros
It is a wonderful system. Their customer service is always available. I like that this system does not cost as much as the alternatives.
Cons
Cannot think of them
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kristy
SE Medical Equipment, 2-9 employees
Aug 15, 2022
Not bad at all
Not bad at all
Pros
We really like how this system allows us to be more productive. There are a lot of systems out there but Healthpac is the one most suitable for us.
Cons
We faced some issues when switching from another system.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Larry Whone
Nashville Medical Center, 100-499 employees
Jun 18, 2022
Lots of good things
Lots of good things
Pros
This system lets you edit documentation and post bills from the same platform. It is a nice system that does not cost a lot.
Cons
The details on their website are not up to date
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Trudy
Venus Medicine, 10-49 employees
May 20, 2022
Super helpful
Super helpful
Pros
It is so easy to use and you can get trained on it immediately. It has made my life easier and I recommend it to every doctor out there.
Cons
I do not have anything bad to say about Healthpac software.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Carol
FT Associates, 10-49 employees
Apr 13, 2022
Love it
Love it
Pros
The navigation is easy and we can instantly check patients in and out. The processing time cuts down to half.
Cons
We have not had an issue with it so far.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Sarah
North Atlanta Medical Associates, 10-49 employees
Apr 13, 2022
The best anyone could use
The best anyone could use
Pros
The customer support is beyond amazing. The training staff is also super helpful and this software is very easy to understand and work on the claims.
Cons
This software has some printing requirements so you may have to change the printer.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Mallory
Medical Practice, 2-9 employees
Mar 03, 2022
There is no better system!
There is no better system!
Pros
The best software for medical billing I have used so far. It makes insurance claim filing so simple. I could never get the forms but now I am a professional. The customer support is amazing as well and I am fully satisfied.
Cons
NA
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mallory
BVV, 2-9 employees
Apr 09, 2021
It has been a great help
It has been a great help
Pros
It is great and I can connect it to my phone too. You can print records immediately and use it on the go too.
Cons
It was confusing at first but I slowly adjusted to it.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Wendy
Tazewell County Health, 50-99 employees
Apr 07, 2021
Reasonable Alternative TO ITS COMPETITORS
Reasonable Alternative TO ITS COMPETITORS
Pros
Brilliant to utilize and Incredible tech support!
Cons
None!! Absolutely love the software
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Kriti
ACCT MANAGER , 1 employees
Mar 26, 2021
Profoundly suggest the HPLUS PRO to any office with any estimate staff
Profoundly suggest the HPLUS PRO to any office with any estimate staff
Pros
In the event that we had not obtained this program with all of the time-sparing highlights, I would not have been able to preserve an office of 3 specialists by myself.
Cons
Currently, I cant think of any, but there were a few hiccups.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Marcia
Billing Manager, 2-9 employees
Mar 23, 2021
Couldnt ask for a more improved system
Couldnt ask for a more improved system
Pros
The client support goes over and past to assist you! The training staff is amazingly supportive and is there indeed after your training session. The finest program for medical billing that I have used within the 10 years a long time I have been working.
Cons
You may have to alter the printer you use as of now, as this software has particular printer requirements.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Maha
Medical Practice, 2-9 employees
Mar 10, 2021
Prints stuff which is a great help
Prints stuff which is a great help
Pros
It contains a feature by which i can connect my phone to it and can print photos of my students which is pretty amazing.
Cons
It is a little difficult to use it at first but its good when you get familiar with it.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Wende
Education Management, 50-99 employees
Feb 26, 2021
It is very helpful.
It is very helpful.
Pros
It is very easy to use and its printing features are incredibly helpful.
Cons
It can be intimidating in the beginning but once you get the hang of it, its a dream!
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Wende
Tazewell county Health, - employees
Sep 03, 2020
I love it!
I love it!
Pros
It is so easy to use and the customer service is superior.
Cons
It requires a specific kind of printer.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mallory
BVV, 2-10 employees employees
Sep 02, 2020
Couldnt have asked for a better system
Couldnt have asked for a better system
Pros
Easy navigations with HPlusPro. Process time has been reduced significantly under recent application upgradation.
Cons
Never had any issue or complaint with the Healthpac
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sarah
Not specified, 1-10 employees employees
Jun 11, 2018
Incredible software
Incredible software
Pros
Easy and simple billing and collection process which allows us to increase our revenue. Customer support service is great.
Cons
It is the best software
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Darlene
Omega Billing Service, Not specified employees
Sep 17, 2017
Reliable and helpful
Reliable and helpful
Pros
Highly reommended software from my end. The interface and design has been made with a lot of rational and logic.
Cons
Difficult to point an issue with it.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Carol
Not specified, Not specified employees
Aug 12, 2017
Positive experience
Positive experience
Pros
Great customer support service, easy implementation, active and responsive staff and efficient and simple billing procedures
Cons
I did not experience anything which made me annoy. The software is great
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Pamela
Glendale MRI Institute, Not specified employees
Jul 16, 2017
Amazing product and features. Worth a try. Youll not be disappointed.
Amazing product and features. Worth a try. Youll not be disappointed.
Pros
It is user-friendly, it has many useful features escpecially designed for billing mechanism. The software is cost effective, quick and fast. Great customer support.
Cons
Programming is a bit complicated and it may take some time to resolve issues in conversion. Once you have completed the process, you will be satisfied with the software.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Dorothy
Millennia Information Systems, LP, Not specified employees
Apr 18, 2017
Unique billing experience
Unique billing experience
Pros
The software really fits my needs and I found what I was looking for. It is ever the great software that I used and that is available in the market and it regularly improve and update its features
Cons
Some billing features need improvement.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Carla
Midwest GI, Not specified employees
Apr 15, 2017
Best billing software
Best billing software
Pros
The software has tremendous features which saves my time. The software enables me to maintain three surgeons in the office. Payment, billing, charging etc are electronically generated. Customer support service is great and as a whole the software is really quick and fast.
Cons
The training module should have more content and regular uploads.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
MARCIA
ORTHOPEDIC AND SPORTS MEDICINE, Not specified employees
Jul 14, 2016
Amazing billing software
Amazing billing software
Pros
Application is secured and easy to use.
Cons
No issue
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Minhaz
Pro Health Billing, Not specified employees
Apr 13, 2016
Filters
Wholeheartedly recommend it
Wholeheartedly recommend it
Pros
Their step-by-step training and implementation process began immediately. This software has a solid billing system. The customer service is very nice and helpful. I like how their reports can be expanded without opening a new tab
Cons
NA
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Pamela Harris
Glendale MRI Institute, 10-49 employees
Dec 12, 2022
Worth buying!
Worth buying!
Pros
It makes cumbersome tasks like billing a lot easier. We were able to increase the revenue for our company. Their customer service is really nice too
Cons
There are no cons for the product
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Darlene lione
Omega Billing Service, 2-9 employees
Oct 21, 2022
It is worth the financial investment
It is worth the financial investment
Pros
Easy to learn and they provide infinite support to the practitioner. The system is robust enough to support larger organizations and multiple users. Customer support resolves itself.
Cons
Change in the software requires time
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Dorothy
Millenia Infortmation Systems, 10-49 employees
Aug 31, 2022
Good price
Good price
Pros
It is a wonderful system. Their customer service is always available. I like that this system does not cost as much as the alternatives.
Cons
Cannot think of them
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kristy
SE Medical Equipment, 2-9 employees
Aug 15, 2022
Not bad at all
Not bad at all
Pros
We really like how this system allows us to be more productive. There are a lot of systems out there but Healthpac is the one most suitable for us.
Cons
We faced some issues when switching from another system.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Larry Whone
Nashville Medical Center, 100-499 employees
Jun 18, 2022
Lots of good things
Lots of good things
Pros
This system lets you edit documentation and post bills from the same platform. It is a nice system that does not cost a lot.
Cons
The details on their website are not up to date
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Trudy
Venus Medicine, 10-49 employees
May 20, 2022
Super helpful
Super helpful
Pros
It is so easy to use and you can get trained on it immediately. It has made my life easier and I recommend it to every doctor out there.
Cons
I do not have anything bad to say about Healthpac software.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Carol
FT Associates, 10-49 employees
Apr 13, 2022
Love it
Love it
Pros
The navigation is easy and we can instantly check patients in and out. The processing time cuts down to half.
Cons
We have not had an issue with it so far.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Sarah
North Atlanta Medical Associates, 10-49 employees
Apr 13, 2022
The best anyone could use
The best anyone could use
Pros
The customer support is beyond amazing. The training staff is also super helpful and this software is very easy to understand and work on the claims.
Cons
This software has some printing requirements so you may have to change the printer.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Mallory
Medical Practice, 2-9 employees
Mar 03, 2022
There is no better system!
There is no better system!
Pros
The best software for medical billing I have used so far. It makes insurance claim filing so simple. I could never get the forms but now I am a professional. The customer support is amazing as well and I am fully satisfied.
Cons
NA
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mallory
BVV, 2-9 employees
Apr 09, 2021
It has been a great help
It has been a great help
Pros
It is great and I can connect it to my phone too. You can print records immediately and use it on the go too.
Cons
It was confusing at first but I slowly adjusted to it.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Wendy
Tazewell County Health, 50-99 employees
Apr 07, 2021
Reasonable Alternative TO ITS COMPETITORS
Reasonable Alternative TO ITS COMPETITORS
Pros
Brilliant to utilize and Incredible tech support!
Cons
None!! Absolutely love the software
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Kriti
ACCT MANAGER , 1 employees
Mar 26, 2021
Profoundly suggest the HPLUS PRO to any office with any estimate staff
Profoundly suggest the HPLUS PRO to any office with any estimate staff
Pros
In the event that we had not obtained this program with all of the time-sparing highlights, I would not have been able to preserve an office of 3 specialists by myself.
Cons
Currently, I cant think of any, but there were a few hiccups.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Marcia
Billing Manager, 2-9 employees
Mar 23, 2021
Couldnt ask for a more improved system
Couldnt ask for a more improved system
Pros
The client support goes over and past to assist you! The training staff is amazingly supportive and is there indeed after your training session. The finest program for medical billing that I have used within the 10 years a long time I have been working.
Cons
You may have to alter the printer you use as of now, as this software has particular printer requirements.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Maha
Medical Practice, 2-9 employees
Mar 10, 2021
Prints stuff which is a great help
Prints stuff which is a great help
Pros
It contains a feature by which i can connect my phone to it and can print photos of my students which is pretty amazing.
Cons
It is a little difficult to use it at first but its good when you get familiar with it.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Wende
Education Management, 50-99 employees
Feb 26, 2021
It is very helpful.
It is very helpful.
Pros
It is very easy to use and its printing features are incredibly helpful.
Cons
It can be intimidating in the beginning but once you get the hang of it, its a dream!
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Wende
Tazewell county Health, - employees
Sep 03, 2020
I love it!
I love it!
Pros
It is so easy to use and the customer service is superior.
Cons
It requires a specific kind of printer.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mallory
BVV, 2-10 employees employees
Sep 02, 2020
Couldnt have asked for a better system
Couldnt have asked for a better system
Pros
Easy navigations with HPlusPro. Process time has been reduced significantly under recent application upgradation.
Cons
Never had any issue or complaint with the Healthpac
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sarah
Not specified, 1-10 employees employees
Jun 11, 2018
Incredible software
Incredible software
Pros
Easy and simple billing and collection process which allows us to increase our revenue. Customer support service is great.
Cons
It is the best software
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Darlene
Omega Billing Service, Not specified employees
Sep 17, 2017
Reliable and helpful
Reliable and helpful
Pros
Highly reommended software from my end. The interface and design has been made with a lot of rational and logic.
Cons
Difficult to point an issue with it.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Carol
Not specified, Not specified employees
Aug 12, 2017
Positive experience
Positive experience
Pros
Great customer support service, easy implementation, active and responsive staff and efficient and simple billing procedures
Cons
I did not experience anything which made me annoy. The software is great
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Pamela
Glendale MRI Institute, Not specified employees
Jul 16, 2017
Amazing product and features. Worth a try. Youll not be disappointed.
Amazing product and features. Worth a try. Youll not be disappointed.
Pros
It is user-friendly, it has many useful features escpecially designed for billing mechanism. The software is cost effective, quick and fast. Great customer support.
Cons
Programming is a bit complicated and it may take some time to resolve issues in conversion. Once you have completed the process, you will be satisfied with the software.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Dorothy
Millennia Information Systems, LP, Not specified employees
Apr 18, 2017
Unique billing experience
Unique billing experience
Pros
The software really fits my needs and I found what I was looking for. It is ever the great software that I used and that is available in the market and it regularly improve and update its features
Cons
Some billing features need improvement.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Carla
Midwest GI, Not specified employees
Apr 15, 2017
Best billing software
Best billing software
Pros
The software has tremendous features which saves my time. The software enables me to maintain three surgeons in the office. Payment, billing, charging etc are electronically generated. Customer support service is great and as a whole the software is really quick and fast.
Cons
The training module should have more content and regular uploads.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
MARCIA
ORTHOPEDIC AND SPORTS MEDICINE, Not specified employees
Jul 14, 2016
Amazing billing software
Amazing billing software
Pros
Application is secured and easy to use.
Cons
No issue
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Minhaz
Pro Health Billing, Not specified employees
Apr 13, 2016