Glendale MRI Institute, 11-50 employees
“Will recommend it 100 percent!!”
Pros
Their step-by-step training and implementation process started right away which was great. Also the software has a solid billing system and the customer service is always friendly and helpful. One thing I really like is how their reports can be expanded without having to open a new tab.
Cons
There is nothing that I would like to mention as a con.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Omega Billing Service, 1-10 employees
“Surely, a great investment....”
Pros
It really makes difficult tasks like billing a lot easier. Since using it, we have been able to boost our company's revenue. Plus, their customer service is super friendly and helpful.
Cons
I honestly cannot think of any cons for this product.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Millenia Infortmation Systems, 11-50 employees
“Totally worth the cost”
Pros
It is really easy to learn and they provide endless support to practitioners like us. The system is strong enough to handle larger organizations and multiple users without a problem. Plus customer support takes care of everything on its own.
Cons
It takes some time to get used to changes in the software but once you get the hang of it, it's fine.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
SE Medical Equipment, 1-10 employees
“Reasonably priced software.”
Pros
It is a wonderful system. Their customer service is always available. I like that this system does not cost as much as the alternatives.
Cons
I have no dislikes towards Healthpac.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Nashville Medical Center, 101-500 employees
“Better than what I expected.”
Pros
We really like how this system allows us to be more productive. There are a lot of systems out there but Healthpac is the one most suitable for us.
Cons
We faced some issues when switching from another system.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Venus Medicine, 11-50 employees
“Plenty of positives..”
Pros
Healthpac lets me edit documentation and post bills all from the same platform. And it is a great system that does not break the bank.
Cons
Well i have noticed that the details on their website are not always up to date.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
FT Associates, 11-50 employees
“easy to use and learn”
Pros
It is so easy to use and you can get trained on it immediately. It has made my life easier and I recommend it to every doctor out there.
Cons
I do not have anything bad to say about Healthpac software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
North Atlanta Medical Associates, 11-50 employees
“I am a fan of Healthpac”
Pros
The navigation is easy and we can instantly check patients in and out. And the processing time cuts down to half which is awesome.
Cons
We have not had an issue with it so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Medical Practice, 1-10 employees
“Truly the best option available”
Pros
Healthpac's customer support is honestly amazing. The training staff is really helpful too, and the software itself is so easy to understand. Plus it makes working on claims a lot simpler.
Cons
This software has some printing requirements so you may have to change the printer.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
BVV, 1-10 employees
“No comparison with other systems... It is the BEST”
Pros
The best software for medical billing I have used so far. It makes insurance claim filing so simple. I could never get the forms but now I am a professional. The customer support is amazing as well and I am fully satisfied.
Cons
No cons to report.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tazewell County Health, 51-100 employees
“Perfect for our use”
Pros
It's great! I can even connect it to my phone which makes everything so much easier for me. Plus you can print records right away and use it on the go.
Cons
It was confusing at first but I slowly adjusted to it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
ACCT MANAGER , 1-10 employees
“An affordable choice...”
Pros
The tech support is incredible as it is always available whenever I need them. Also, the software is easy to use.
Cons
None!! Absolutely love the software
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Medical Practice, 1-10 employees
“Highly recommend HPLUS PRO to any team”
Pros
If we had not obtained this program with all of the time-saving highlights, I would not have been able to maintain an office of 3 specialists by myself.
Cons
Currently, I cant think of any, but there were a few hiccups.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Medical Practice, 1-10 employees
“Perfect... It can't get any better..”
Pros
The client support really goes above and beyond to help you out! The training staff is super supportive, and they are there for you even after your training session. Honestly, this is the best program for medical billing I've used in the 10+ years I've been working.
Cons
You may have to alter the printer you use as of now, as this software has particular printer requirements.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Medical Practice, 51-100 employees
“The print feature is a real game-changer”
Pros
Healthpac has this awesome feature where I can connect my phone to it and print photos of my students, which to me is pretty amazing.
Cons
It is a little difficult to use it at first but its good when you get familiar with it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Pro Health Billing, N/A employees
“Secure and reliable”
Pros
The application is secure which gives keeps us away from stress of losing any important data plus it is really easy to use.
Cons
No issues to report
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
