Total 18 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

17%

3

Stars

33%

2

Stars

17%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

M
Maddy

SpringCreek Fertility, 10-49 employees

5.0

Flexible and Effective

Pros

The platform is extremely adaptable. It is also fairly priced, and the management makes an effort to collaborate with offices to resolve issues which is highly appreciated.

Cons

Nothing to complain about so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Alexander

Better Health LLC, 50-99 employees

5.0

Reasonably priced EHR application

Pros

It connects all the departments within a clinic and you can learn to use it within a day. The cost is also reasonable so we did not have to stretch the budget.

Cons

I am a new user of Intelligent Medical Software and as of now, i have not faced any issues with it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

L
Louis

AFF Wellness Consulting Corp, 10-49 employees

3.0

A Decent Software!

Pros

This program appealed to me because it was easy and simple to use. The software appears to be extremely well-organized as compared to others in the market.

Cons

The customer support is always unresponsive which can be a real problem.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

E
Eric

Heffron Clinic, 2-9 employees

2.0

IMS Review!

Pros

The layout is simple and easy to understand,its also easy to navigate using this software.

Cons

Some of the features that were advertised are not included in the app. Its difficult to tell whether theres internal continuity in documentation and office processes for conducting tasks because there are so many different ways to do the same thing.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

4

E
Emma

Colorado Skin & Vein, 1-10 employees

3.0

Not User-Friendly

Pros

It offers a lot of features that can make our jobs simpler, such as flow sheets, patient management, and a systematic clinic flow.

Cons

The biggest drawback with this system is that its not easy to use. You need a lot of time to get used to the system and the customer support is not much help either.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

6

H
Heidi

Community Health Care, 10-49 employees

3.0

Best Software out there

Pros

Personally I like all its features especially the voice recognition one.It makes note taking a hundred times better and more efficient.

Cons

Sometimes the customer support is not very responsive and puts you on hold for several minutes. It takes forever for them to fix the problem.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

B
Becca

Russo Memorial Hospital, 10-49 employees

4.0

A good EHR solution

Pros

We like the patient portal because it helps everyone access their medical reports from home.

Cons

The voice recognition does not have detect our voice unless we scream into the microphone.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

B
Barry

Pointer Emergency Services, 2-9 employees

3.0

Lacks sophistication

Pros

The patient charts and billing works fine and gets the basic tasks done.

Cons

We were looking for a more sophisticated solution which would make our small ward more efficient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

K
Katie

South Carolina Medical Center, 1000+ employees

4.0

Multipurpose system

Pros

It integrates all the functions to create a multidisciplinary solution that works for everyone.

Cons

There is too much information displayed at once and they should allow us to choose which cells to view.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

H
Hazel

Charity Private Clinic, 10-49 employees

4.0

An intelligent software

Pros

It is a good software for our practice and keeps our files organized. We are also happy with the training we were provided.

Cons

The screen freezes and someone is always calling tech support however the new update seems to have solved the problem.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

C
Chamara

Holistic Care LLC, 1 employees

5.0

Great for medical professionals

Pros

It is a suitable software with flexible usability and a wide range of functionality. Doctors and caregivers can get utility out of all the functions.

Cons

Sometimes the data search and extraction tool does not behave as it should.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anthony

EDR LLC, 10-49 employees

3.0

A decent EHR software

Pros

It works well and we are satisfied with it for now because of the HIPAA compliance.

Cons

The software has a limited storage capacity and not good for our growing medical practice. We would like to switch but have not been able to do so because it would require too much effort.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

D
David

Forest Medical Clinic, 2-9 employees

2.0

Too complicated for us

Pros

It is customizable and the price is within our budget so that is why we bought it.

Cons

The training did not help us at all and we were still confused by the end of it. The insurance protocols seem to be written by someone who has no understanding of the system.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

V
Vivek

Oberlin Dialysis Center, 10-49 employees

5.0

Intelligent software

Pros

Scheduling is easy and the patient charts have exhaustive fields and comprehensive information. The free trial is so convenient and helped me make the choice of buying the software.

Cons

There are a few issues with navigation but nothing major.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

H
Heidi

Clinic, 10-49 employees

5.0

Amazing features

Pros

The voice recognition software makes the doctors life so much easier. They can easily dictate notes and also track where the patient is. I love the co-pay module and it sends me a notification every time the claim is fulfilled.

Cons

Once I had to wait a while to get in touch with customer service but it never happened again.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

H
Harun

Yosemite Teaching Hospital, 50-99 employees

2.0

I would not pay for it

Pros

I used a free trial of the software to train students and it was easy-to-use and it did not require a lot of time for people to get the hang of it

Cons

It is very difficult to add information as the input fields are glitchy. I would not pay to use this program.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

6

HA
Heidi A.

Administrative Assistant, 11-50 employees

5.0

Not a single bad thing to say

Pros

Youll get what you are promised. My personal favorite feature is Patient tracking. All the other features are great too. Awesome experience

Cons

Ive already said that its my favorite and I dont have a single bad thing that I can point out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

H
Harun

Not Specified, 1-10 employees

3.0

Average

Pros

One good thing about this software is that its easy to train.

Cons

Some of the features are difficult to understand.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

6