Interactant Reviews

“One word = Great

Pros

It is incredible how fast the software runs and you can get through so many bills and insurance claims in one day. Very impressive.

Cons

There are different templates but none of them fit the requirements and we have to customize them ourselves.

“The best without a doubt

Pros

We have no problem getting our charts updated and insurance claims processed and everything goes according to schedule now.

Cons

The login details do not auto-save for certain accounts and they have to reset passwords. Not very efficient.

“Customer Service deserves Appreciation!

Pros

I cant say enough good things about Simple Interactants staff and service. Their customer experience is superior to that of the majority of companies in whom I have ever operated in the past. They react quickly to any issues and are extremely polite. A 10/10 from my side!

Cons

Just need the system to be mobile-friendly as well, this can help speed things up for u in terms of productivity.

“Wonderful Solution!

Pros

It is a fantastic, simple-to-use product, and the team is always searching for new ways to enhance the system.

Cons

Nothing to complain about!

“Good Product

Pros

The software is excellent, and the team is nice to deal with.

Cons

For some reason we cant use the function of transferring all information to our system this is causing some real problems for our workplace.

“Can be Improved

Pros

Simple layout with easy to use features.

Cons

We do wish we could better incorporate some of the functionality into our work. Also there have been several crashes while using this system

“Simple and Effective!

Pros

Im in love with this software. Simple to use and easy to manage. Their customer support is also very supportive.

Cons

not applicable

“Waste of time

Pros

All the features are there that would facilitate the practice management.

Cons

It does not have any functionality. We have to calculate the bills and make the edits manually.

“Nice layout

Pros

The software has an attractive display and we can get the information we need without having to track files.

Cons

The search results do not load unless you click multiple times.

“A reliable provider

Pros

Interactant is a great software for scheduling appointments and taking care of billing. It has simplified the insurance claim filing procedure.

Cons

There are not enough tutorial videos on the website for help.

“Worth the switch

Pros

We switched from another software to this one and it has solved all our problems. They have far better customization and it is very intuitive as well.

Cons

The only thing we wish it had was a better dashboard with bigger icons.

“It is a good EHR solution

Pros

We are working with Interactant for a while now and it helps us keep track of all patients and their progress.

Cons

They should introduce more options for integrating it with other laboratory testing programs.

“Extremely professional staff

Pros

It is easy to customize the dashboard and the software gives us tips on how to use it to maximize efficiency.

Cons

The reporting process is cumbersome and it is not very easy to use.

“Overall good

Pros

I am using the financial module for billing and filing insurance claims and it has been working smoothly.

Cons

I wish we could rebill the patient instantly too instead of waiting for a day to allow it to process.

“A great solution

Pros

I can easily upload documents to the system and I get email alerts for when a file has been updated so I no longer have to manually check

Cons

There is not any con except maybe the font size could be larger.

“Overall satisfied

Pros

The best thing I like about using Interactant is that I can reopen existing journal entries and make adjustments from there. This saves my time and removes any room for error.

Cons

The report writing module is not very user-friendly and I have faced some trouble creating, editing, and managing my reports. I wish they would improve that feature as well.

“So far its great

Pros

Interactant EMR is unique in its own way. Its user-friendly and excellent for the finance side.

Cons

My only concern is that its not fast and it could use an update for some tasks to be done faster.

“Flawless

Pros

Love their customer service. All you have to do is take a screenshot and you can check the status of it online. They get resolved really fast.

Cons

Honestly, I cant think of an issue. I love this software. Maybe, the soft size could be a little bigger thats it.

“review

Pros

The software is equipped with impressive features for creating mental health forms such as screening questionnaires treatment plans with measurable objectives and thorough mental health assessments. Moreover generating case notes is made easy with a comprehensive mental health status examination. Additionally you can monitor the progress of treatment by linking the treatment plan and case notes. The software also includes a comprehensive list of all psychotropic medications.

Cons

The software provides mental health providers with a comprehensive set of features. These include CPT codes assessment forms consents a calendar that is fully integrated with automatic patient reminders and the ability to connect with a clearinghouse for electronic billing. The software also comes with a patient portal which makes it simple to create clinical notes and a telehealth platform that is both helpful and functional.