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softwareInteractant Reviews
19 Reviews
Overall Rating
4.2
19 Reviews
Rating Distribution
5
(8)
4
(8)
3
(1)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.2
19 Reviews
Rating Distribution
5
(8)
4
(8)
3
(1)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
One word = Great
One word = Great
Pros
It is incredible how fast the software runs and you can get through so many bills and insurance claims in one day. Very impressive.
Cons
There are different templates but none of them fit the requirements and we have to customize them ourselves.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Quincy
Aurora Health Clinic, 2-9 employees
May 10, 2022
The best without a doubt
The best without a doubt
Pros
We have no problem getting our charts updated and insurance claims processed and everything goes according to schedule now.
Cons
The login details do not auto-save for certain accounts and they have to reset passwords. Not very efficient.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Faiza
Combined Military Hospital, 500-999 employees
Apr 04, 2022
Customer Service deserves Appreciation!
Customer Service deserves Appreciation!
Pros
I cant say enough good things about Simple Interactants staff and service. Their customer experience is superior to that of the majority of companies in whom I have ever operated in the past. They react quickly to any issues and are extremely polite. A 10/10 from my side!
Cons
Just need the system to be mobile-friendly as well, this can help speed things up for u in terms of productivity.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Jenny
Frisco Spine, 2-9 employees
Mar 27, 2022
Wonderful Solution!
Wonderful Solution!
Pros
It is a fantastic, simple-to-use product, and the team is always searching for new ways to enhance the system.
Cons
Nothing to complain about!
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Cody
Smart Health & Wellness Centers, 50-99 employees
May 01, 2021
Good Product
Good Product
Pros
The software is excellent, and the team is nice to deal with.
Cons
For some reason we cant use the function of transferring all information to our system this is causing some real problems for our workplace.
Ease of use
6
Value for money
5
Customer Support
5
Functionality
4
Kurtis
North Dallas ENT, 2-9 employees
May 01, 2021
Can be Improved
Can be Improved
Pros
Simple layout with easy to use features.
Cons
We do wish we could better incorporate some of the functionality into our work. Also there have been several crashes while using this system
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Jack
Peoria Ear Nose and Throat, 10-49 employees
May 01, 2021
Simple and Effective!
Simple and Effective!
Pros
Im in love with this software. Simple to use and easy to manage. Their customer support is also very supportive.
Cons
not applicable
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Mark
Affiliated Physicians, 50-99 employees
Apr 07, 2021
Waste of time
Waste of time
Pros
All the features are there that would facilitate the practice management.
Cons
It does not have any functionality. We have to calculate the bills and make the edits manually.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Hal
Laverne Medical Clinic, 10-49 employees
Mar 23, 2021
Nice layout
Nice layout
Pros
The software has an attractive display and we can get the information we need without having to track files.
Cons
The search results do not load unless you click multiple times.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Ulker
Rewind Dermatology, 10-49 employees
Mar 19, 2021
A reliable provider
A reliable provider
Pros
Interactant is a great software for scheduling appointments and taking care of billing. It has simplified the insurance claim filing procedure.
Cons
There are not enough tutorial videos on the website for help.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Tasha
Zephyr Health Association, 10-49 employees
Mar 18, 2021
Worth the switch
Worth the switch
Pros
We switched from another software to this one and it has solved all our problems. They have far better customization and it is very intuitive as well.
Cons
The only thing we wish it had was a better dashboard with bigger icons.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Ash
Banner Med, 2-9 employees
Mar 16, 2021
It is a good EHR solution
It is a good EHR solution
Pros
We are working with Interactant for a while now and it helps us keep track of all patients and their progress.
Cons
They should introduce more options for integrating it with other laboratory testing programs.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Phil
Boise Retinal Care, 2-9 employees
Mar 13, 2021
Extremely professional staff
Extremely professional staff
Pros
It is easy to customize the dashboard and the software gives us tips on how to use it to maximize efficiency.
Cons
The reporting process is cumbersome and it is not very easy to use.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Tina
HS Emergency Care, 50-99 employees
Mar 13, 2021
Overall good
Overall good
Pros
I am using the financial module for billing and filing insurance claims and it has been working smoothly.
Cons
I wish we could rebill the patient instantly too instead of waiting for a day to allow it to process.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Kim
Zachariah Private Practice, 50-99 employees
Mar 12, 2021
A great solution
A great solution
Pros
I can easily upload documents to the system and I get email alerts for when a file has been updated so I no longer have to manually check
Cons
There is not any con except maybe the font size could be larger.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Donna
DM Nerve and Heart Center, 100-499 employees
Mar 09, 2021
Overall satisfied
Overall satisfied
Pros
The best thing I like about using Interactant is that I can reopen existing journal entries and make adjustments from there. This saves my time and removes any room for error.
Cons
The report writing module is not very user-friendly and I have faced some trouble creating, editing, and managing my reports. I wish they would improve that feature as well.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Mindi
Verona Clinic, 500-999 employees
Mar 06, 2021
So far its great
So far its great
Pros
Interactant EMR is unique in its own way. Its user-friendly and excellent for the finance side.
Cons
My only concern is that its not fast and it could use an update for some tasks to be done faster.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
KIM
ACUTECARE HEALTH SYSTEM, 51-200 employees employees
Sep 15, 2020
Flawless
Flawless
Pros
Love their customer service. All you have to do is take a screenshot and you can check the status of it online. They get resolved really fast.
Cons
Honestly, I cant think of an issue. I love this software. Maybe, the soft size could be a little bigger thats it.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Donna
Presbyterian Homes of Georgia, 201-500 employees employees
Sep 04, 2020
review
review
Pros
The software is equipped with impressive features for creating mental health forms such as screening questionnaires treatment plans with measurable objectives and thorough mental health assessments. Moreover generating case notes is made easy with a comprehensive mental health status examination. Additionally you can monitor the progress of treatment by linking the treatment plan and case notes. The software also includes a comprehensive list of all psychotropic medications.
Cons
The software provides mental health providers with a comprehensive set of features. These include CPT codes assessment forms consents a calendar that is fully integrated with automatic patient reminders and the ability to connect with a clearinghouse for electronic billing. The software also comes with a patient portal which makes it simple to create clinical notes and a telehealth platform that is both helpful and functional.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
MINDI
Hospital and Health Care, 500+ employees
Jan 19, 2019
Filters
One word = Great
One word = Great
Pros
It is incredible how fast the software runs and you can get through so many bills and insurance claims in one day. Very impressive.
Cons
There are different templates but none of them fit the requirements and we have to customize them ourselves.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Quincy
Aurora Health Clinic, 2-9 employees
May 10, 2022
The best without a doubt
The best without a doubt
Pros
We have no problem getting our charts updated and insurance claims processed and everything goes according to schedule now.
Cons
The login details do not auto-save for certain accounts and they have to reset passwords. Not very efficient.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Faiza
Combined Military Hospital, 500-999 employees
Apr 04, 2022
Customer Service deserves Appreciation!
Customer Service deserves Appreciation!
Pros
I cant say enough good things about Simple Interactants staff and service. Their customer experience is superior to that of the majority of companies in whom I have ever operated in the past. They react quickly to any issues and are extremely polite. A 10/10 from my side!
Cons
Just need the system to be mobile-friendly as well, this can help speed things up for u in terms of productivity.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Jenny
Frisco Spine, 2-9 employees
Mar 27, 2022
Wonderful Solution!
Wonderful Solution!
Pros
It is a fantastic, simple-to-use product, and the team is always searching for new ways to enhance the system.
Cons
Nothing to complain about!
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Cody
Smart Health & Wellness Centers, 50-99 employees
May 01, 2021
Good Product
Good Product
Pros
The software is excellent, and the team is nice to deal with.
Cons
For some reason we cant use the function of transferring all information to our system this is causing some real problems for our workplace.
Ease of use
6
Value for money
5
Customer Support
5
Functionality
4
Kurtis
North Dallas ENT, 2-9 employees
May 01, 2021
Can be Improved
Can be Improved
Pros
Simple layout with easy to use features.
Cons
We do wish we could better incorporate some of the functionality into our work. Also there have been several crashes while using this system
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Jack
Peoria Ear Nose and Throat, 10-49 employees
May 01, 2021
Simple and Effective!
Simple and Effective!
Pros
Im in love with this software. Simple to use and easy to manage. Their customer support is also very supportive.
Cons
not applicable
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Mark
Affiliated Physicians, 50-99 employees
Apr 07, 2021
Waste of time
Waste of time
Pros
All the features are there that would facilitate the practice management.
Cons
It does not have any functionality. We have to calculate the bills and make the edits manually.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Hal
Laverne Medical Clinic, 10-49 employees
Mar 23, 2021
Nice layout
Nice layout
Pros
The software has an attractive display and we can get the information we need without having to track files.
Cons
The search results do not load unless you click multiple times.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Ulker
Rewind Dermatology, 10-49 employees
Mar 19, 2021
A reliable provider
A reliable provider
Pros
Interactant is a great software for scheduling appointments and taking care of billing. It has simplified the insurance claim filing procedure.
Cons
There are not enough tutorial videos on the website for help.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Tasha
Zephyr Health Association, 10-49 employees
Mar 18, 2021
Worth the switch
Worth the switch
Pros
We switched from another software to this one and it has solved all our problems. They have far better customization and it is very intuitive as well.
Cons
The only thing we wish it had was a better dashboard with bigger icons.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Ash
Banner Med, 2-9 employees
Mar 16, 2021
It is a good EHR solution
It is a good EHR solution
Pros
We are working with Interactant for a while now and it helps us keep track of all patients and their progress.
Cons
They should introduce more options for integrating it with other laboratory testing programs.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Phil
Boise Retinal Care, 2-9 employees
Mar 13, 2021
Extremely professional staff
Extremely professional staff
Pros
It is easy to customize the dashboard and the software gives us tips on how to use it to maximize efficiency.
Cons
The reporting process is cumbersome and it is not very easy to use.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Tina
HS Emergency Care, 50-99 employees
Mar 13, 2021
Overall good
Overall good
Pros
I am using the financial module for billing and filing insurance claims and it has been working smoothly.
Cons
I wish we could rebill the patient instantly too instead of waiting for a day to allow it to process.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Kim
Zachariah Private Practice, 50-99 employees
Mar 12, 2021
A great solution
A great solution
Pros
I can easily upload documents to the system and I get email alerts for when a file has been updated so I no longer have to manually check
Cons
There is not any con except maybe the font size could be larger.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Donna
DM Nerve and Heart Center, 100-499 employees
Mar 09, 2021
Overall satisfied
Overall satisfied
Pros
The best thing I like about using Interactant is that I can reopen existing journal entries and make adjustments from there. This saves my time and removes any room for error.
Cons
The report writing module is not very user-friendly and I have faced some trouble creating, editing, and managing my reports. I wish they would improve that feature as well.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Mindi
Verona Clinic, 500-999 employees
Mar 06, 2021
So far its great
So far its great
Pros
Interactant EMR is unique in its own way. Its user-friendly and excellent for the finance side.
Cons
My only concern is that its not fast and it could use an update for some tasks to be done faster.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
KIM
ACUTECARE HEALTH SYSTEM, 51-200 employees employees
Sep 15, 2020
Flawless
Flawless
Pros
Love their customer service. All you have to do is take a screenshot and you can check the status of it online. They get resolved really fast.
Cons
Honestly, I cant think of an issue. I love this software. Maybe, the soft size could be a little bigger thats it.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Donna
Presbyterian Homes of Georgia, 201-500 employees employees
Sep 04, 2020
review
review
Pros
The software is equipped with impressive features for creating mental health forms such as screening questionnaires treatment plans with measurable objectives and thorough mental health assessments. Moreover generating case notes is made easy with a comprehensive mental health status examination. Additionally you can monitor the progress of treatment by linking the treatment plan and case notes. The software also includes a comprehensive list of all psychotropic medications.
Cons
The software provides mental health providers with a comprehensive set of features. These include CPT codes assessment forms consents a calendar that is fully integrated with automatic patient reminders and the ability to connect with a clearinghouse for electronic billing. The software also comes with a patient portal which makes it simple to create clinical notes and a telehealth platform that is both helpful and functional.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
MINDI
Hospital and Health Care, 500+ employees
Jan 19, 2019