iTRUST Reviews

Pros

Very high-quality service and very easy-to-use software.

Cons

I didn't find anything I disliked about the software.

Pros

Comprehensive support, including YouTube self-help videos.

Cons

I experienced no issues; the available version seemed flawless.

Pros

What I like about iTrust is the overall customer experience. From start to finish, the professional service I have received has been fantastic, definitely a keeper!

Cons

There's nothing to dislike about the service I have received.

Pros

iTrust is intuitive, adaptable, and integrates effortlessly with other existing systems.

Cons

I wish I had known about this system sooner.

Pros

It is excellent for managing ongoing projects.

Cons

In my experience, I didn't find many drawbacks. N/A

Pros

I trust iTrust's services and feel secure knowing my data is safe and protected. In an age where hacking and identity theft are significant concerns, this gives me peace of mind.

Cons

There's always a challenge with using a new platform, and it seemed confusing at times, but once I got the hang of it, everything went smoothly.

Pros

The integration process was very simple, and iTRUST is smooth and easy to navigate.

Cons

There are no parts of iTRUST that I dislike; everything was effortless and simple to use.

Pros

The online scheduling features are very beneficial for client interactions.

Cons

I have no complaints! The pricing for the product is clear, and I've experienced minimal to no issues!

Pros

The product was simple to use and implement. I especially like how the UI is intuitive, practical, and clean-looking. The setup was completed quickly, and it didn't take long to start using the software. I was able to complete my tasks efficiently with this product. Highly recommend.

Cons

I don't have any complaints at the moment, but I will update if anything comes up.

Pros

iTrust is easy to navigate, intuitive, and requires minimal effort to use. When I had an issue, customer service resolved it quickly and seamlessly.

Cons

No complaints! I really enjoy using iTrust.

Pros

We have a pretty decent, kind of expanding-sized business, with both new and old employees. So it can be a little bit difficult to keep everything well managed and organized. Thats where iTRUST came in like a champ for us. It is very intuitive software and quite user-friendly as well. With the help of the patient portal, clients can set up automatic reminders for future visits and orders as well as communicate with our professionals with the messaging feature. For POS operations, we have found it so much easier to instantly generate itemized receipts.

Cons

We can’t help but notice that ever since we updated the software, there have been some issues. For instance, the system starts lagging when we are trying to log into the portal for more than one patient at a time. This is something that needs fixing as soon as possible because sometimes workload is a lot and we need to do a couple of things at once. This includes opening different patient profiles in different tabs at the same time. Instead of saving time now we often sit stuck, waiting for the system to respond.

Pros

I’m not sure about others but for me, time saving is everything when considering software. Especially if I am the one who is responsible for all sorts of admin-related tasks. iTrust has been amazing at managing the appointments since the patients themselves can schedule an appointment. That is, by using the real time scheduler linked to our website. Messaging features are great and the patients can actually set recurring reminders for future appointments as well. I love working with real time data and iTrust’s strength is in the analytics it provides along with the e-receipts needed for our practice to keep running smoothly.

Cons

It could use some better-prepared reports. The daily summaries it provides are great when summarizing what has happened during the day. All the information is clearly presented so that we can make better business decisions. However, it lacks real customization available for the reports. I would like to focus on the metrics that actually affect our work and would like to extract them in the report separately. I haven’t been able to do that.

Pros

I highly recommend the software because it’s so easy to lose at the low learning curve. This is the only one with an all in one platform that allows you to use every part of the system or just parts of the system. There’s nothing that I did not find more efficient than this software.

Cons

I wish this was used in all healthcare professions apparently this is just use an eye care wishes bad because many other professions can benefit from using this amazing software

Pros

This is the best optometrist software because it’s so easy to use and learn. It’s an all-in-one platform that allows you to streamline your office.

Cons

I only wish this software was available years ago I’ve wasted so much time and money and other software is this is the best one to use

Pros

Very simple to use, having everything I need in one place.

Cons

It took me a bit to learn, but once I got the hang of it, I felt fine!

Pros

Not only was it easy to learn and use, but it also provides all the necessary functions. No gimmicks, no difficulties. Streamlined and efficient, and our team had no problem incorporating it!

Cons

No difficulties so far. Hoping it stays this way!

Pros

This product offers great value for its price. It facilitates connections with other vendors and provides a wide selection of platforms!

Cons

I would like to see an improved ability to save tools.

Pros

What I like most about good software is that it is intuitive, reliable, and efficient. Intuitive software is easy to navigate and understand, even for those who may not be tech-savvy. Reliable software is trustworthy and performs its intended function consistently and accurately. Efficient software is fast and doesn't waste the user's time.

Cons

This software is so simple. It's been so helpful to our business, saving us time, and everyone was trained easily.

Pros

Super quick and easy to learn, saved us lots of time and eliminated manual work.

Cons

I just wish I had known about it sooner!

Pros

I valued how easy it was to get the hang of the software and coordinate with other employees.

Cons

Overall, there are no drawbacks with this product.