Total 84 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

8%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

JT
Justin T.

Medical Practice, 51-200 employees

4.0

Great if you get the hang of it.

Pros

To be technical, there is a lot to love about this software. With iTRUST, we can send data to the labs for accurate analysis and diagnosis. It then also provides us with a thorough report view complete with batch reporting and graphing, which is pretty awesome. Another important thing is that you can e-prescribe medications and get in touch with patients by contacting any pharmacy in the world. This really saves one a lot of time. I personally love the fact that I can alter my workflows with simplified charting. This software has a bunch of charting templates that allow us to reduce any human errors and complete patient assessments.

Cons

It seems a bit outdated. Not that I have many issues with it. It just looks a bit boring and slow on the screen compared to other software available in the market. Not that the looks should be a priority over the quality of work it gets done. But it is still a nice thing to not let your screen bore you while you try to work. A little bit of customization here and there can go a long way I suppose.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Not Specified, 51-100 employees

5.0

Great software

Pros

Easy to use with helpful support when needed.

Cons

There are no cons for this software that I know of.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K
Kayla

Retail, 500+ employees

5.0

Professional Software

Pros

Using iTrust is a game changer. This software cut my scheduling time in half. In a fast-paced environment, saving time is crucial. iTrust allows you to access your data on your mobile phone or desktop!

Cons

It's hard to find anything negative to say about iTrust!

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Great Product

Pros

Everything was made very simple and efficient. I enjoy using the software, and the company has excellent customer service.

Cons

Everything met my needs with no major issues.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Easy system to integrate

Pros

Our office needed new software to help organize our charting. I found this easy to integrate, and we were able to get on board quickly.

Cons

So far, we haven't found any cons to this software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, 1-10 employees

5.0

iTrust Review

Pros

The ease of use is my favorite part.

Cons

The learning curve with this product is very small.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 101-500 employees

5.0

Review

Pros

I liked the interface of the EHR software. It was simple to use and made the practice more organized. Being able to access it from anywhere made it very convenient.

Cons

Continuously updating the product with new features is always welcome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O
Oluwatobiloba

Food & Beverages, 101-500 employees

Less than 6 months

5.0

Professional and reliable

Pros

iTrust is a reliable and professional cold storage solution for crypto and assets. Your crypto is safe with them, and I can guarantee that.

Cons

It's not an exchange platform. I really wish I could trade my assets for crypto.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

4

Functionality

6

C
Chafe

Internet, 1-10 employees

5.0

Great product

Pros

Easy to use and very effective for getting things done.

Cons

Maybe a better logo would make it clearer how amazing you are.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

I love iTrust

Pros

iTrust is great; their ability to sign in, support the user, and overall performance is just amazing.

Cons

I didn't have any negatives. iTrust has met all my expectations.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

J
Jane

Human Resources, 51-100 employees

Less than 6 months

5.0

Amazing!!

Pros

I love how unique this product is and how simple it is to use.

Cons

I couldn't find anything negative to say.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M
Madison

Arts and Crafts, 1-10 employees

Less than a year

5.0

Loved this!

Pros

The features are super easy to understand and navigate. Adding and managing contracts is simple and can easily be paired with other programs we use. It's cost-effective and definitely worth having!

Cons

There aren't really any cons I have about this software! It was easy to understand. The only thing I could say is that there's an adjustment period to get used to having something so simple to use!

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

P
Paul

Photography, 1-10 employees

5.0

Extremely Effective & easy to navigate EHR system

Pros

I enjoyed the clean and simple interface as well as the ease of navigation of this software.

Cons

Integration with other apps might be a little confusing, but I might just need to read more about the topic.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

F
Fima

Writing and Editing, 1-10 employees

Less than 6 months

5.0

Yefim's Review

Pros

The design and simplicity make it a great experience for users.

Cons

There aren't many cons with the software. None that stand out to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM
Madonna M.

Hospital & Health Care, 11-50 employees

4.0

Excellent patient management but comes at a cost.

Pros

iTrust software is great with accessing and updating patient records. We have successfully established a fully collaborative system in our clinic since we can now easily share the data with any other doctor for a quick opinion and complete an examination. We have the option to quickly e-prescribe any medicine and work on claims submitted by the patients. Sending messages is also a feature I’d like to mention since it offers very customizable templates which can save time on repetitive messages like “check your email” etc. And best of all, the calendar is very interactive and handles our appointments very well.

Cons

The only problem is that iTrust does not cover a lot of professions. As a result, we have had difficulty implementing the software in our hospital and initially a lot of doctors felt left out of the system. Though they have worked to add more professions, most of our issues have been resolved. We are still hesitant to add more doctors to our team since we’re not sure if their way of working can be accommodated with iTrust or not. Our senior most doctors are still reluctant to fully move to the system.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

S
Shirley

Construction, 1-10 employees

5.0

It's so awesome to be able to text my Eye doctor!

Pros

As a patient who frequently needs to contact my eye doctor for prescriptions and appointments for my family, this software has made ordering new contacts and glasses so much easier. With four boys in contact sports who wear glasses, this has significantly simplified my life.

Cons

From a patient's perspective, it's fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Murali

Education Management, 500+ employees

5.0

Effortless Communication

Pros

The automation is excellent, making communication effortless and saving time. I was able to create efficient workflows that save time.

Cons

I've liked everything I've used about the software so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

C
Chelsea

Writing and Editing, 1-10 employees

5.0

I Trust iTrust

Pros

Everything can be handled and communicated from a single platform with iturst.

Cons

I don't see anything wrong; everything seems fine to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

5.0

Great software!

Pros

It's highly intuitive and easy, making my practice run much smoother!

Cons

No major issues from the user's side, though I can't comment on the administrative side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

L
Latoya

Information Services, 1-10 employees

Less than a year

5.0

I trust- iTrust

Pros

I enjoy using iTrust because it safely and conveniently stores all my important documents in one place. I wish I had discovered it years ago. I love that I can securely access my documents from anywhere at any time without worrying about security.

Cons

I can't identify any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10