Streamline your optometry management experience with iTRUST EHR. Simplify your administrative tasks and enhance patient care through the software's intuitive booking, messaging, and point-of-sale features. Save time with the iTRUST exam template and gain the ease of mobile access. Optimize your billings and claims processes effortlessly with iTRUST EHR. Get started today!

iTRUST Software Specifications

Appointment Management/Scheduling

Eprescriptions

Lab integrations

Patient Portal

View All Specifications

What Is iTRUST EHR?

Overview

iTRUST EHR is a cloud-based EHR and practice management solution specifically designed for the optometry industry. The platform empowers healthcare professionals with a comprehensive suite of features to automate their day-to-day administrative tasks and improve patient care. iTRUST also integrates into a user-friendly patient booking and intuitive POS system, both of which synergize to enhance the efficiency of your optometry practice.

What Is iTRUST EHR Best Known For?

iTRUST EMR is widely recognized for its custom eye exam templates. These templates are designed to seamlessly adapt to an individual's specific preferences and needs. Optometry professionals can use these templates to streamline their workflows, finalize patient exams faster, and access all their exam data at a glance.

iTRUST EHR Pricing

The vendor offers flexible pricing options:

  • Monthly plan – $149/month/doctor/location
  • Yearly plan – $99/month/doctor/location
  • Enterprise plan – Custom pricing

(Note: Pricing is subject to change)

For a personalized quote that caters to your practice's specific needs, click on Get Pricing.

iTRUST EHR Integrations

iTRUST EMR has not disclosed its third-party integrations.

How Does iTRUST EHR Work?

Here's how you can navigate the software’s dashboard and make use of its features:

  • Log in and set up your user profile and preferences
  • Create patient records and input their medical history
  • Utilize customizable exam templates for comprehensive patient exams
  • Record exam findings, diagnoses, and treatment plans
  • Quickly access patient data and exam history
  • Automate appointment reminders to reduce no-shows
  • Generate digital prescriptions and medical documentation
  • Collaborate with patients and colleagues with the software's secure communication features
  • Analyze your practice's performance with the built-in reporting and analytics feature

You can also schedule a free iTRUST EHR demo to learn more about the software's features. Click on Watch Demo now!

Who Is iTRUST EHR For?

iTRUST EHR software is designed for optometry practices of all sizes.

Is iTRUST EHR Right For You?

If you are looking for an all-in-one optometry-specific software solution that streamlines your administrative tasks, improves patient care, and optimizes your billing processes, iTRUST software could be a good option for you. Its intuitive main dashboard integrates a robust suite of software features that empower optometry professionals to enhance their practice's operational efficiency and provide high-quality care.

Moreover, the system ensures the security and confidentiality of patient data through robust encryption and strict access controls, adhering to industry regulations and best practices.

Still not sure if iTRUST is the right choice for you? Contact us at (661) 384-7070, and we will be happy to help you make the best decision.

iTRUST Software Features

This patient portal helps save time by scheduling patient appointments online. The software offers an intuitive interface that lets users navigate between single and multiple bookings. Different color codes are used to visually differentiate between exam procedures on the portal. Moreover, healthcare providers can send automated email and text messages to reduce no-shows.

iTRUST EHR offers a comprehensive suite of tools to help providers improve their patient engagement levels. The software allows optometry practices to personalize the way patients book appointments on their website. Providers can also accept credit card payments that let patients pay anytime.

This feature facilitates virtual medical consultations within iTRUST's secure EMR platform. Patients can easily connect with their providers for remote appointments that ensure personalized and private care at home. This integrated telemedicine platform also works to improve patient-practitioner communication.

iTRUST EHR software streamlines the claims and billing process by allowing users to effortlessly generate and electronically submit claims to their respective clearinghouses. These submissions can be done individually or in batches to enhance the efficiency of the revenue cycle management process.

Users can effectively manage their online presence through iTRUST's web building and hosting feature, which provides options to customize your practice's website. Optometry practices can choose from a wide range of templates or quickly import an existing site. iTRUST's system stores all of your practice's information on dedicated servers to ensure data security.

Pros and Cons of iTRUST Software

Pros

  • Easy access to patients’ prescriptions
  • Robust billing and invoicing
  • Improves operational performance
  • Automatic reminders for future visits
  • Good customer support

Cons

  • Some initial setup complexity, according to some iTRUST reviews

iTRUST Software Reviews

Overall Rating

4.4

9 Reviews

Rating Distribution

5

star

4

4

star

5

3

star

0

2

star

0

1

star

0

Mar 10, 2023

A user-friendly tool for your practice!

Kelly H.

Medical Practice

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Pros

We have a pretty decent, kind of expanding-sized business, with both new and old employees. So it can be a little bit difficult to keep everything well managed and organized. Thats where iTRUST came in like a champ for us. It is very intuitive software and quite user-friendly as well. With the help of the patient portal, clients can set up automatic reminders for future visits and orders as well as communicate with our professionals with the messaging feature. For POS operations, we have found it so much easier to instantly generate itemized receipts.

Cons

We can’t help but notice that ever since we updated the software, there have been some issues. For instance, the system starts lagging when we are trying to log into the portal for more than one patient at a time. This is something that needs fixing as soon as possible because sometimes workload is a lot and we need to do a couple of things at once. This includes opening different patient profiles in different tabs at the same time. Instead of saving time now we often sit stuck, waiting for the system to respond.

Mar 10, 2023

A good option for small practices with limited manpower.

Chelsea S.

Medical Practice

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

I’m not sure about others but for me, time saving is everything when considering software. Especially if I am the one who is responsible for all sorts of admin-related tasks. iTrust has been amazing at managing the appointments since the patients themselves can schedule an appointment. That is, by using the real time scheduler linked to our website. Messaging features are great and the patients can actually set recurring reminders for future appointments as well. I love working with real time data and iTrust’s strength is in the analytics it provides along with the e-receipts needed for our practice to keep running smoothly.

Cons

It could use some better-prepared reports. The daily summaries it provides are great when summarizing what has happened during the day. All the information is clearly presented so that we can make better business decisions. However, it lacks real customization available for the reports. I would like to focus on the metrics that actually affect our work and would like to extract them in the report separately. I haven’t been able to do that.

Mar 04, 2023

The best optometry software out there

Shawn White

Eyecare for you

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Pros

I highly recommend the software because it’s so easy to lose at the low learning curve. This is the only one with an all in one platform that allows you to use every part of the system or just parts of the system. There’s nothing that I did not find more efficient than this software.

Cons

I wish this was used in all healthcare professions apparently this is just use an eye care wishes bad because many other professions can benefit from using this amazing software

Mar 02, 2023

The best optometry software

Chelsea N

Eye optical

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Pros

This is the best optometrist software because it’s so easy to use and learn. It’s an all-in-one platform that allows you to streamline your office.

Cons

I only wish this software was available years ago I’ve wasted so much time and money and other software is this is the best one to use

Feb 28, 2023

Great if you get the hang of it.

Justin T.

Medical Practice

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

Pros

To be technical, there is a lot to love about this software. With iTRUST, we can send data to the labs for accurate analysis and diagnosis. It then also provides us with a thorough report view complete with batch reporting and graphing, which is pretty awesome. Another important thing is that you can e-prescribe medications and get in touch with patients by contacting any pharmacy in the world. This really saves one a lot of time. I personally love the fact that I can alter my workflows with simplified charting. This software has a bunch of charting templates that allow us to reduce any human errors and complete patient assessments.

Cons

It seems a bit outdated. Not that I have many issues with it. It just looks a bit boring and slow on the screen compared to other software available in the market. Not that the looks should be a priority over the quality of work it gets done. But it is still a nice thing to not let your screen bore you while you try to work. A little bit of customization here and there can go a long way I suppose.

Jan 19, 2023

Excellent patient management but comes at a cost.

Madonna M.

Hospital & Healthcare

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Pros

iTrust software is great with accessing and updating patient records. We have successfully established a fully collaborative system in our clinic since we can now easily share the data with any other doctor for a quick opinion and complete an examination. We have the option to quickly e-prescribe any medicine and work on claims submitted by the patients. Sending messages is also a feature I’d like to mention since it offers very customizable templates which can save time on repetitive messages like “check your email” etc. And best of all, the calendar is very interactive and handles our appointments very well.

Cons

The only problem is that iTrust does not cover a lot of professions. As a result, we have had difficulty implementing the software in our hospital and initially a lot of doctors felt left out of the system. Though they have worked to add more professions, most of our issues have been resolved. We are still hesitant to add more doctors to our team since we’re not sure if their way of working can be accommodated with iTrust or not. Our senior most doctors are still reluctant to fully move to the system.

Nov 30, 2022

A great tool for small practices.

Jake M.

Medical Practice

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

Pros

iTrust was the most affordable, easy, and simple to use software I could find to optimize workflow at our practice. It provides automated scheduling and administration technologies that have made our patient care just so simple. It has a very decent and easy method to mark prescriptions. It has helped us with booking, real-time scheduling, auto-reminders, and making smooth transactions. Overall, it has just improved the operational effectiveness. Some of the old timers at work have had a great time learning how to use this software, so its clear to say this one is for everyone.

Cons

Not much to say about it really, considering it really helps us in doing all that we need to be doing at an optometry business. Having to jump around with certain tabs open can be confusing, causing you to accidentally close the tabs you do not want to close. Having it all put together on a single page like an organized filing system would be just great. Other than that I must really say there is nothing that comes to mind. Its brilliant otherwise!

Oct 29, 2022

An All-in-one Practice Management EHR!

Peter P.

Medical Practice

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

Pros

Our company is relatively small and we need a software that keeps us all on the same page when it comes to managing work. Itrust just happens to be a software that can do that for us. Some of the features we really love include the fact that it is a cloud-based, all-in-one practice management EHR. It also has this cool patient self-service interface, which raises patient involvement. It also allows us to have a point-of-sale system to aid our financial department. All in all, this software has been amazing for both doctors and patients.

Cons

Now I’m not sure if other people have had this issue but for me, their customer service seems to be really lacking. You would assume they will be constantly available to help their customers, but most of the time I need any help I’m left hanging with the caller tune. I must say that when i do get them to help, they get me the right kind of help. But the way they just make you wait can cause most of us to just hang up before they get around to helping us.

Oct 22, 2022

The best EHR in this price range

Chelsea N.

Medical Practice

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

Pros

The thing I love the most about iTrust is the in-app chat feature that connects patients and doctors directly, eliminating the need for an admin to be a mediator between the two. It also saves a lot of waiting time for the patients. It saves the time of our doctors as well by providing stable access from their laptops, tablets, and basically anything that connects to the internet.

Cons

E-prescription is not as smooth as it should be. And the integrated calendar often fails to remind me about upcoming appointments. I have to manually check it twice a day just to be sure I’m not missing anything.

Frequently Asked Questions

No, iTRUST EHR does not offer a free plan.

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