Anonymous
Not Specified, 1-10 employees
Less than a year
“Great Software For Client
Pros
The price and quality of the software are almost unbeatable, and the support team is very quick to respond.
Cons
We haven't encountered any issues so far, so there's nothing to report at this time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Blake
Computer Games, 1-10 employees
Less than 6 months
“Great Product!
Pros
It's incredibly simple to use and a great company to do business with.
Cons
There isn't much to dislike. I find it very simple to use and navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Great Product
Pros
I love that iTrust has multiple templates and fantastic scheduling options. I can send text messages to clients to remind them of appointments using this software.
Cons
There's nothing I don't like about iTRUST.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Christal
Human Resources, 1-10 employees
Less than 6 months
“Great for a small practice
Pros
With a small administrative team, products like this help us operate more efficiently.
Cons
Pricing is always a challenge for small businesses.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“My Overview on iTruat
Pros
Softwares simplicity and dependability is something I love.
Cons
I don't really have any negative feedback about iTrust.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Chejai
Information Technology and Services, 11-50 employees
Less than a year
“Most trustyworthy and easy to use
Pros
iTrust functions exactly as advertised, with a dependable database that is intuitive and secure.
Cons
I haven't experienced any problems with iTrust during the time I've been using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alexys
Alternative Medicine, 1-10 employees
Less than a year
“Best Software Out There
Pros
The simplicity and customer service are top-notch.
Cons
Nothing negative to mention; everything is great, and if something isn't, they quickly resolve it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Diane
Accounting, 101-500 employees
More than a year
“Great choice
Pros
It's easy to navigate, and if I have questions, customer service is very helpful.
Cons
I had no dislikes. I researched before purchasing, and now that I use iTRUST, I'm glad I made the switch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“iTrust Optometry Software Review
Pros
iTrust is excellent software that provides a seamless experience. It's well-suited for Optometry and simplifies our workflow!
Cons
It had a bit of a learning curve, but that's expected with any new software system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
“Review
Pros
iTrust is simple to use, and I recommend it to everyone.
Cons
There's nothing I dislike about iTRUST.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martha
Staffing and Recruiting, 1-10 employees
Less than 6 months
“Explanation of Details-the staff is very knowledgeable and assisted me with questions.
Pros
The convenience of after-hours emergencies and response to phone calls is great.
Cons
I like the ability to build a relationship with one doctor. Also, if I need to get my eyes dilated, will this be an issue?
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“I trust iTrust
Pros
For the past five months, I have used iTrust software at an optometrist's office and am very happy with their products and services. The comprehensive software platform helps me manage everything from patient intake and care to billing, with automated reminders and online booking.
Cons
There are occasional glitches, but the support team handles them promptly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Steven
Translation and Localization, 500+ employees
Less than 6 months
“First time user and very satisfied
Pros
Excellent optometrist software that's easy to use. I really like the automated scheduling and the ability to e-prescribe medications.
Cons
Nothing stands out right now. Perhaps a future review will highlight something.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 1-10 employees
“Look no further- iTrust is the best
Pros
Simple to navigate, intuitive, and great tech support.
Cons
It took me some time to understand how everything works together.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claire
Hospital & Health Care, 51-100 employees
Less than a year
“Great, intuitive platform!
Pros
Very intuitive and simple. It has helped us become much more efficient and streamlined.
Cons
Nothing comes to mind at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
“iTrust Review
Pros
What I love about iTrust is that there are no monthly or yearly fees, and it is easy to apply for.
Cons
I don't think there's anything that needs changing or improving.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Exceptional iTRUST services! Excatly what i missed!
Pros
What stands out to me about iTrust is its user-friendly interface and smooth incorporation with my healthcare requirements, simplifying the management of my medical data and appointments.
Cons
One downside of iTRUST is its limited availability in certain regions, which can be inconvenient for potential users outside those areas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
4
Emmanuel
Banking, 500+ employees
More than a year
“Excellent Service
Pros
They are dependable and provide excellent service at a reasonable price.
Cons
If you're concerned about cost, this might be a factor. However, the pricing is relatively fair for the service provided.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
“Student Researcher
Pros
The platform is very simple and easy to understand. Its features are easily comprehended.
Cons
Not applicable, it was very easy to use and understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Kia
Information Technology and Services, 1-10 employees
Less than a year
“High Recommended
Pros
The product was simple to use! Most products have a learning curve, but this one didn't.
Cons
Customer service was excellent. Whenever I had a question, it was answered immediately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
“Absolutely Amazing Software
Pros
Very high-quality service and very easy-to-use software.
Cons
I didn't find anything I disliked about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
4
Functionality
10
Jarrett
Program Development, 11-50 employees
“Test Use for Optometry R&D
Pros
Comprehensive support, including YouTube self-help videos.
Cons
I experienced no issues; the available version seemed flawless.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Helen
Law Practice, 51-100 employees
Less than a year
“Highly Recommended
Pros
What I like about iTrust is the overall customer experience. From start to finish, the professional service I have received has been fantastic, definitely a keeper!
Cons
There's nothing to dislike about the service I have received.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Catherine
Information Technology and Services, 500+ employees
“Great and Easy system
Pros
iTrust is intuitive, adaptable, and integrates effortlessly with other existing systems.
Cons
I wish I had known about this system sooner.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Demeke
Civil Engineering, 500+ employees
More than a year
“satisfied
Pros
It is excellent for managing ongoing projects.
Cons
In my experience, I didn't find many drawbacks. N/A
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
“Trustworthy company
Pros
I trust iTrust's services and feel secure knowing my data is safe and protected. In an age where hacking and identity theft are significant concerns, this gives me peace of mind.
Cons
There's always a challenge with using a new platform, and it seemed confusing at times, but once I got the hang of it, everything went smoothly.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Jessica
Food & Beverages, 500+ employees
More than a year
“Amazing Software
Pros
The integration process was very simple, and iTRUST is smooth and easy to navigate.
Cons
There are no parts of iTRUST that I dislike; everything was effortless and simple to use.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Samantha
Farming, 51-100 employees
“iTrust Review
Pros
The online scheduling features are very beneficial for client interactions.
Cons
I have no complaints! The pricing for the product is clear, and I've experienced minimal to no issues!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Wonderful Product, Ease of Use and Practical for all Users
Pros
The product was simple to use and implement. I especially like how the UI is intuitive, practical, and clean-looking. The setup was completed quickly, and it didn't take long to start using the software. I was able to complete my tasks efficiently with this product. Highly recommend.
Cons
I don't have any complaints at the moment, but I will update if anything comes up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Melanie
Utilities, 101-500 employees
Less than 6 months
“Intuitive interface and great customer care
Pros
iTrust is easy to navigate, intuitive, and requires minimal effort to use. When I had an issue, customer service resolved it quickly and seamlessly.
Cons
No complaints! I really enjoy using iTrust.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly H.
Medical Practice, 11-50 employees
“A user-friendly tool for your practice!
Pros
We have a pretty decent, kind of expanding-sized business, with both new and old employees. So it can be a little bit difficult to keep everything well managed and organized. Thats where iTRUST came in like a champ for us. It is very intuitive software and quite user-friendly as well. With the help of the patient portal, clients can set up automatic reminders for future visits and orders as well as communicate with our professionals with the messaging feature. For POS operations, we have found it so much easier to instantly generate itemized receipts.
Cons
We can’t help but notice that ever since we updated the software, there have been some issues. For instance, the system starts lagging when we are trying to log into the portal for more than one patient at a time. This is something that needs fixing as soon as possible because sometimes workload is a lot and we need to do a couple of things at once. This includes opening different patient profiles in different tabs at the same time. Instead of saving time now we often sit stuck, waiting for the system to respond.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Chelsea S.
Medical Practice, 1-10 employees
“A good option for small practices with limited manpower.
Pros
I’m not sure about others but for me, time saving is everything when considering software. Especially if I am the one who is responsible for all sorts of admin-related tasks. iTrust has been amazing at managing the appointments since the patients themselves can schedule an appointment. That is, by using the real time scheduler linked to our website. Messaging features are great and the patients can actually set recurring reminders for future appointments as well. I love working with real time data and iTrust’s strength is in the analytics it provides along with the e-receipts needed for our practice to keep running smoothly.
Cons
It could use some better-prepared reports. The daily summaries it provides are great when summarizing what has happened during the day. All the information is clearly presented so that we can make better business decisions. However, it lacks real customization available for the reports. I would like to focus on the metrics that actually affect our work and would like to extract them in the report separately. I haven’t been able to do that.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Shawn White
Eyecare for you, 2-9 employees
“The best optometry software out there
Pros
I highly recommend the software because it’s so easy to lose at the low learning curve. This is the only one with an all in one platform that allows you to use every part of the system or just parts of the system. There’s nothing that I did not find more efficient than this software.
Cons
I wish this was used in all healthcare professions apparently this is just use an eye care wishes bad because many other professions can benefit from using this amazing software
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Chelsea N
Eye optical, 2-9 employees
“The best optometry software
Pros
This is the best optometrist software because it’s so easy to use and learn. It’s an all-in-one platform that allows you to streamline your office.
Cons
I only wish this software was available years ago I’ve wasted so much time and money and other software is this is the best one to use
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
Not Specified, 500+ employees
“Very helpful!
Pros
Very simple to use, having everything I need in one place.
Cons
It took me a bit to learn, but once I got the hang of it, I felt fine!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Anonymous
Not Specified, 51-100 employees
Less than a year
“Great Product. A must for EMT users!
Pros
Not only was it easy to learn and use, but it also provides all the necessary functions. No gimmicks, no difficulties. Streamlined and efficient, and our team had no problem incorporating it!
Cons
No difficulties so far. Hoping it stays this way!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 1-10 employees
“Great Product!
Pros
This product offers great value for its price. It facilitates connections with other vendors and provides a wide selection of platforms!
Cons
I would like to see an improved ability to save tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“best service
Pros
What I like most about good software is that it is intuitive, reliable, and efficient. Intuitive software is easy to navigate and understand, even for those who may not be tech-savvy. Reliable software is trustworthy and performs its intended function consistently and accurately. Efficient software is fast and doesn't waste the user's time.
Cons
This software is so simple. It's been so helpful to our business, saving us time, and everyone was trained easily.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
4
Functionality
6
Jennifer
Non-Profit Organization Management, 51-100 employees
Less than a year
“Great and Easy to Use
Pros
Super quick and easy to learn, saved us lots of time and eliminated manual work.
Cons
I just wish I had known about it sooner!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 51-100 employees
“Best Product Ever!
Pros
I valued how easy it was to get the hang of the software and coordinate with other employees.
Cons
Overall, there are no drawbacks with this product.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Justin T.
Medical Practice, 51-200 employees
“Great if you get the hang of it.
Pros
To be technical, there is a lot to love about this software. With iTRUST, we can send data to the labs for accurate analysis and diagnosis. It then also provides us with a thorough report view complete with batch reporting and graphing, which is pretty awesome. Another important thing is that you can e-prescribe medications and get in touch with patients by contacting any pharmacy in the world. This really saves one a lot of time. I personally love the fact that I can alter my workflows with simplified charting. This software has a bunch of charting templates that allow us to reduce any human errors and complete patient assessments.
Cons
It seems a bit outdated. Not that I have many issues with it. It just looks a bit boring and slow on the screen compared to other software available in the market. Not that the looks should be a priority over the quality of work it gets done. But it is still a nice thing to not let your screen bore you while you try to work. A little bit of customization here and there can go a long way I suppose.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Not Specified, 51-100 employees
“Great software
Pros
Easy to use with helpful support when needed.
Cons
There are no cons for this software that I know of.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kayla
Retail, 500+ employees
“Professional Software
Pros
Using iTrust is a game changer. This software cut my scheduling time in half. In a fast-paced environment, saving time is crucial. iTrust allows you to access your data on your mobile phone or desktop!
Cons
It's hard to find anything negative to say about iTrust!
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Great Product
Pros
Everything was made very simple and efficient. I enjoy using the software, and the company has excellent customer service.
Cons
Everything met my needs with no major issues.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Easy system to integrate
Pros
Our office needed new software to help organize our charting. I found this easy to integrate, and we were able to get on board quickly.
Cons
So far, we haven't found any cons to this software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Anonymous
Not Specified, 1-10 employees
“iTrust Review
Pros
The ease of use is my favorite part.
Cons
The learning curve with this product is very small.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 101-500 employees
“Review
Pros
I liked the interface of the EHR software. It was simple to use and made the practice more organized. Being able to access it from anywhere made it very convenient.
Cons
Continuously updating the product with new features is always welcome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oluwatobiloba
Food & Beverages, 101-500 employees
Less than 6 months
“Professional and reliable
Pros
iTrust is a reliable and professional cold storage solution for crypto and assets. Your crypto is safe with them, and I can guarantee that.
Cons
It's not an exchange platform. I really wish I could trade my assets for crypto.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
4
Functionality
6
Chafe
Internet, 1-10 employees
“Great product
Pros
Easy to use and very effective for getting things done.
Cons
Maybe a better logo would make it clearer how amazing you are.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Anonymous
Not Specified, 1-10 employees
Less than a year
“I love iTrust
Pros
iTrust is great; their ability to sign in, support the user, and overall performance is just amazing.
Cons
I didn't have any negatives. iTrust has met all my expectations.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10