Total 84 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

8%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
February 2024

Great Software For Client

Pros

The price and quality of the software are almost unbeatable, and the support team is very quick to respond.

Cons

We haven't encountered any issues so far, so there's nothing to report at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Blake

Computer Games, 1-10 employees

Less than 6 months

5.0
February 2024

Great Product!

Pros

It's incredibly simple to use and a great company to do business with.

Cons

There isn't much to dislike. I find it very simple to use and navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0
February 2024

Great Product

Pros

I love that iTrust has multiple templates and fantastic scheduling options. I can send text messages to clients to remind them of appointments using this software.

Cons

There's nothing I don't like about iTRUST.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

C

Christal

Human Resources, 1-10 employees

Less than 6 months

5.0
November 2023

Great for a small practice

Pros

With a small administrative team, products like this help us operate more efficiently.

Cons

Pricing is always a challenge for small businesses.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
November 2023

My Overview on iTruat

Pros

Softwares simplicity and dependability is something I love.

Cons

I don't really have any negative feedback about iTrust.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

C

Chejai

Information Technology and Services, 11-50 employees

Less than a year

5.0
November 2023

Most trustyworthy and easy to use

Pros

iTrust functions exactly as advertised, with a dependable database that is intuitive and secure.

Cons

I haven't experienced any problems with iTrust during the time I've been using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Alexys

Alternative Medicine, 1-10 employees

Less than a year

5.0
November 2023

Best Software Out There

Pros

The simplicity and customer service are top-notch.

Cons

Nothing negative to mention; everything is great, and if something isn't, they quickly resolve it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D

Diane

Accounting, 101-500 employees

More than a year

5.0
November 2023

Great choice

Pros

It's easy to navigate, and if I have questions, customer service is very helpful.

Cons

I had no dislikes. I researched before purchasing, and now that I use iTRUST, I'm glad I made the switch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
November 2023

iTrust Optometry Software Review

Pros

iTrust is excellent software that provides a seamless experience. It's well-suited for Optometry and simplifies our workflow!

Cons

It had a bit of a learning curve, but that's expected with any new software system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

5.0
November 2023

Review

Pros

iTrust is simple to use, and I recommend it to everyone.

Cons

There's nothing I dislike about iTRUST.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Martha

Staffing and Recruiting, 1-10 employees

Less than 6 months

5.0
October 2023

Explanation of Details-the staff is very knowledgeable and assisted me with questions.

Pros

The convenience of after-hours emergencies and response to phone calls is great.

Cons

I like the ability to build a relationship with one doctor. Also, if I need to get my eyes dilated, will this be an issue?

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
October 2023

I trust iTrust

Pros

For the past five months, I have used iTrust software at an optometrist's office and am very happy with their products and services. The comprehensive software platform helps me manage everything from patient intake and care to billing, with automated reminders and online booking.

Cons

There are occasional glitches, but the support team handles them promptly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Steven

Translation and Localization, 500+ employees

Less than 6 months

5.0
October 2023

First time user and very satisfied

Pros

Excellent optometrist software that's easy to use. I really like the automated scheduling and the ability to e-prescribe medications.

Cons

Nothing stands out right now. Perhaps a future review will highlight something.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 1-10 employees

5.0
October 2023

Look no further- iTrust is the best

Pros

Simple to navigate, intuitive, and great tech support.

Cons

It took me some time to understand how everything works together.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Claire

Hospital & Health Care, 51-100 employees

Less than a year

5.0
October 2023

Great, intuitive platform!

Pros

Very intuitive and simple. It has helped us become much more efficient and streamlined.

Cons

Nothing comes to mind at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

5.0
October 2023

iTrust Review

Pros

What I love about iTrust is that there are no monthly or yearly fees, and it is easy to apply for.

Cons

I don't think there's anything that needs changing or improving.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
October 2023

Exceptional iTRUST services! Excatly what i missed!

Pros

What stands out to me about iTrust is its user-friendly interface and smooth incorporation with my healthcare requirements, simplifying the management of my medical data and appointments.

Cons

One downside of iTRUST is its limited availability in certain regions, which can be inconvenient for potential users outside those areas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

4

E

Emmanuel

Banking, 500+ employees

More than a year

5.0
September 2023

Excellent Service

Pros

They are dependable and provide excellent service at a reasonable price.

Cons

If you're concerned about cost, this might be a factor. However, the pricing is relatively fair for the service provided.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

5.0
September 2023

Student Researcher

Pros

The platform is very simple and easy to understand. Its features are easily comprehended.

Cons

Not applicable, it was very easy to use and understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

K

Kia

Information Technology and Services, 1-10 employees

Less than a year

5.0
September 2023

High Recommended

Pros

The product was simple to use! Most products have a learning curve, but this one didn't.

Cons

Customer service was excellent. Whenever I had a question, it was answered immediately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

5.0
September 2023

Absolutely Amazing Software

Pros

Very high-quality service and very easy-to-use software.

Cons

I didn't find anything I disliked about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

4

Functionality

10

J

Jarrett

Program Development, 11-50 employees

5.0
September 2023

Test Use for Optometry R&D

Pros

Comprehensive support, including YouTube self-help videos.

Cons

I experienced no issues; the available version seemed flawless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

H

Helen

Law Practice, 51-100 employees

Less than a year

5.0
September 2023

Highly Recommended

Pros

What I like about iTrust is the overall customer experience. From start to finish, the professional service I have received has been fantastic, definitely a keeper!

Cons

There's nothing to dislike about the service I have received.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

C

Catherine

Information Technology and Services, 500+ employees

5.0
September 2023

Great and Easy system

Pros

iTrust is intuitive, adaptable, and integrates effortlessly with other existing systems.

Cons

I wish I had known about this system sooner.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

D

Demeke

Civil Engineering, 500+ employees

More than a year

5.0
September 2023

satisfied

Pros

It is excellent for managing ongoing projects.

Cons

In my experience, I didn't find many drawbacks. N/A

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

5.0
August 2023

Trustworthy company

Pros

I trust iTrust's services and feel secure knowing my data is safe and protected. In an age where hacking and identity theft are significant concerns, this gives me peace of mind.

Cons

There's always a challenge with using a new platform, and it seemed confusing at times, but once I got the hang of it, everything went smoothly.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

J

Jessica

Food & Beverages, 500+ employees

More than a year

5.0
August 2023

Amazing Software

Pros

The integration process was very simple, and iTRUST is smooth and easy to navigate.

Cons

There are no parts of iTRUST that I dislike; everything was effortless and simple to use.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

S

Samantha

Farming, 51-100 employees

4.0
July 2023

iTrust Review

Pros

The online scheduling features are very beneficial for client interactions.

Cons

I have no complaints! The pricing for the product is clear, and I've experienced minimal to no issues!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
July 2023

Wonderful Product, Ease of Use and Practical for all Users

Pros

The product was simple to use and implement. I especially like how the UI is intuitive, practical, and clean-looking. The setup was completed quickly, and it didn't take long to start using the software. I was able to complete my tasks efficiently with this product. Highly recommend.

Cons

I don't have any complaints at the moment, but I will update if anything comes up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

M

Melanie

Utilities, 101-500 employees

Less than 6 months

5.0
July 2023

Intuitive interface and great customer care

Pros

iTrust is easy to navigate, intuitive, and requires minimal effort to use. When I had an issue, customer service resolved it quickly and seamlessly.

Cons

No complaints! I really enjoy using iTrust.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KH

Kelly H.

Medical Practice, 11-50 employees

4.0
March 2023

A user-friendly tool for your practice!

Pros

We have a pretty decent, kind of expanding-sized business, with both new and old employees. So it can be a little bit difficult to keep everything well managed and organized. Thats where iTRUST came in like a champ for us. It is very intuitive software and quite user-friendly as well. With the help of the patient portal, clients can set up automatic reminders for future visits and orders as well as communicate with our professionals with the messaging feature. For POS operations, we have found it so much easier to instantly generate itemized receipts.

Cons

We can’t help but notice that ever since we updated the software, there have been some issues. For instance, the system starts lagging when we are trying to log into the portal for more than one patient at a time. This is something that needs fixing as soon as possible because sometimes workload is a lot and we need to do a couple of things at once. This includes opening different patient profiles in different tabs at the same time. Instead of saving time now we often sit stuck, waiting for the system to respond.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

CS

Chelsea S.

Medical Practice, 1-10 employees

5.0
March 2023

A good option for small practices with limited manpower.

Pros

I’m not sure about others but for me, time saving is everything when considering software. Especially if I am the one who is responsible for all sorts of admin-related tasks. iTrust has been amazing at managing the appointments since the patients themselves can schedule an appointment. That is, by using the real time scheduler linked to our website. Messaging features are great and the patients can actually set recurring reminders for future appointments as well. I love working with real time data and iTrust’s strength is in the analytics it provides along with the e-receipts needed for our practice to keep running smoothly.

Cons

It could use some better-prepared reports. The daily summaries it provides are great when summarizing what has happened during the day. All the information is clearly presented so that we can make better business decisions. However, it lacks real customization available for the reports. I would like to focus on the metrics that actually affect our work and would like to extract them in the report separately. I haven’t been able to do that.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SW

Shawn White

Eyecare for you, 2-9 employees

5.0
March 2023

The best optometry software out there

Pros

I highly recommend the software because it’s so easy to lose at the low learning curve. This is the only one with an all in one platform that allows you to use every part of the system or just parts of the system. There’s nothing that I did not find more efficient than this software.

Cons

I wish this was used in all healthcare professions apparently this is just use an eye care wishes bad because many other professions can benefit from using this amazing software

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

CN

Chelsea N

Eye optical, 2-9 employees

5.0
March 2023

The best optometry software

Pros

This is the best optometrist software because it’s so easy to use and learn. It’s an all-in-one platform that allows you to streamline your office.

Cons

I only wish this software was available years ago I’ve wasted so much time and money and other software is this is the best one to use

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 500+ employees

5.0
March 2023

Very helpful!

Pros

Very simple to use, having everything I need in one place.

Cons

It took me a bit to learn, but once I got the hang of it, I felt fine!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
March 2023

Great Product. A must for EMT users!

Pros

Not only was it easy to learn and use, but it also provides all the necessary functions. No gimmicks, no difficulties. Streamlined and efficient, and our team had no problem incorporating it!

Cons

No difficulties so far. Hoping it stays this way!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 1-10 employees

5.0
March 2023

Great Product!

Pros

This product offers great value for its price. It facilitates connections with other vendors and provides a wide selection of platforms!

Cons

I would like to see an improved ability to save tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
March 2023

best service

Pros

What I like most about good software is that it is intuitive, reliable, and efficient. Intuitive software is easy to navigate and understand, even for those who may not be tech-savvy. Reliable software is trustworthy and performs its intended function consistently and accurately. Efficient software is fast and doesn't waste the user's time.

Cons

This software is so simple. It's been so helpful to our business, saving us time, and everyone was trained easily.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

4

Functionality

6

J

Jennifer

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0
March 2023

Great and Easy to Use

Pros

Super quick and easy to learn, saved us lots of time and eliminated manual work.

Cons

I just wish I had known about it sooner!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

5.0
March 2023

Best Product Ever!

Pros

I valued how easy it was to get the hang of the software and coordinate with other employees.

Cons

Overall, there are no drawbacks with this product.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

JT

Justin T.

Medical Practice, 51-200 employees

4.0
February 2023

Great if you get the hang of it.

Pros

To be technical, there is a lot to love about this software. With iTRUST, we can send data to the labs for accurate analysis and diagnosis. It then also provides us with a thorough report view complete with batch reporting and graphing, which is pretty awesome. Another important thing is that you can e-prescribe medications and get in touch with patients by contacting any pharmacy in the world. This really saves one a lot of time. I personally love the fact that I can alter my workflows with simplified charting. This software has a bunch of charting templates that allow us to reduce any human errors and complete patient assessments.

Cons

It seems a bit outdated. Not that I have many issues with it. It just looks a bit boring and slow on the screen compared to other software available in the market. Not that the looks should be a priority over the quality of work it gets done. But it is still a nice thing to not let your screen bore you while you try to work. A little bit of customization here and there can go a long way I suppose.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

5.0
February 2023

Great software

Pros

Easy to use with helpful support when needed.

Cons

There are no cons for this software that I know of.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K

Kayla

Retail, 500+ employees

5.0
February 2023

Professional Software

Pros

Using iTrust is a game changer. This software cut my scheduling time in half. In a fast-paced environment, saving time is crucial. iTrust allows you to access your data on your mobile phone or desktop!

Cons

It's hard to find anything negative to say about iTrust!

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
February 2023

Great Product

Pros

Everything was made very simple and efficient. I enjoy using the software, and the company has excellent customer service.

Cons

Everything met my needs with no major issues.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
February 2023

Easy system to integrate

Pros

Our office needed new software to help organize our charting. I found this easy to integrate, and we were able to get on board quickly.

Cons

So far, we haven't found any cons to this software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 1-10 employees

5.0
February 2023

iTrust Review

Pros

The ease of use is my favorite part.

Cons

The learning curve with this product is very small.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 101-500 employees

5.0
February 2023

Review

Pros

I liked the interface of the EHR software. It was simple to use and made the practice more organized. Being able to access it from anywhere made it very convenient.

Cons

Continuously updating the product with new features is always welcome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Oluwatobiloba

Food & Beverages, 101-500 employees

Less than 6 months

5.0
February 2023

Professional and reliable

Pros

iTrust is a reliable and professional cold storage solution for crypto and assets. Your crypto is safe with them, and I can guarantee that.

Cons

It's not an exchange platform. I really wish I could trade my assets for crypto.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

4

Functionality

6

C

Chafe

Internet, 1-10 employees

5.0
February 2023

Great product

Pros

Easy to use and very effective for getting things done.

Cons

Maybe a better logo would make it clearer how amazing you are.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
February 2023

I love iTrust

Pros

iTrust is great; their ability to sign in, support the user, and overall performance is just amazing.

Cons

I didn't have any negatives. iTrust has met all my expectations.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10