Total 84 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

8%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

5.0
January 2023

User Friendly

Pros

This software was simple to navigate. It was very easy to use.

Cons

I haven't found any cons with the software at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

4

Functionality

10

A

Adam

Shopify, 11-50 employees

Less than a year

5.0
January 2023

Great software

Pros

The software is easy to learn, Direct, and hassle-free. I recommend switching from other software or starting with this one if you're new!

Cons

There are no problems that I can point out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

2

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
January 2023

Makes our job much easier

Pros

The product was simple to use, and getting help was easy.

Cons

We loved the product and have no issues to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

5.0
December 2022

ITRUST review

Pros

The customer service is excellent for a product that is intuitive and simple!

Cons

My biggest concerns are the pricing and the trial length.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Sarah

E-learning, 1-10 employees

Less than 6 months

5.0
December 2022

Review for ITust

Pros

It's easy to navigate and allows me to complete tasks effectively.

Cons

At this point, I can't think of anything I dislike about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

M

Maryann

Human Resources, 500+ employees

5.0
December 2022

ITrust Review

Pros

I value the simplicity of the format. I also like that there is no monthly fee.

Cons

I like all the features of this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JM

Jake M.

Medical Practice, 1-10 employees

4.0
November 2022

A great tool for small practices.

Pros

iTrust was the most affordable, easy, and simple to use software I could find to optimize workflow at our practice. It provides automated scheduling and administration technologies that have made our patient care just so simple. It has a very decent and easy method to mark prescriptions. It has helped us with booking, real-time scheduling, auto-reminders, and making smooth transactions. Overall, it has just improved the operational effectiveness. Some of the old timers at work have had a great time learning how to use this software, so its clear to say this one is for everyone.

Cons

Not much to say about it really, considering it really helps us in doing all that we need to be doing at an optometry business. Having to jump around with certain tabs open can be confusing, causing you to accidentally close the tabs you do not want to close. Having it all put together on a single page like an organized filing system would be just great. Other than that I must really say there is nothing that comes to mind. Its brilliant otherwise!

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

5.0
November 2022

5 stars

Pros

Easy to learn and use. Efficient and works well for my clients.

Cons

I hope it continues to develop so I can do even more with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

S

Samantha

Leisure Travel & Tourism, 1-10 employees

Less than 6 months

5.0
November 2022

Great product.

Pros

This is one of the best products I've ever used.

Cons

I don't dislike anything about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

4

Functionality

10

S

Samuel

Construction, 1-10 employees

Less than 6 months

5.0
November 2022

iTrust Review

Pros

The interface is simple to navigate. All the features help streamline our systems and functions.

Cons

I can't think of anything I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chasity

Legal Services, 500+ employees

Less than a year

5.0
November 2022

I trust iTRUST!

Pros

The product is incredibly easy to use. I love everything about it.

Cons

Everything is wonderful. I enjoy it very much.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

2

Functionality

10

S

Susan

Veterinary, 101-500 employees

Less than a year

5.0
November 2022

Great Product

Pros

This software has been extremely helpful for our business. It saves us time and was easy for everyone to learn. I didn't realize how much we struggled with our old software until we switched to iTrust.

Cons

I really can't think of any cons with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
November 2022

Easy to use & effective

Pros

The ability to communicate with patients for appointments and easily complete EHRs is a major plus.

Cons

Nothing specific comes to mind at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
November 2022

Mr Maswanganyi

Pros

The interface is Simple, and any trained user can easily navigate it.

Cons

The navigation and the layout of the interface are excellent.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Mahafuza

Healthcare, 101-500 employees

Less than 6 months

5.0
November 2022

Smarts Patient Record Solution With Lowest Prices

Pros

The price of iTrust EHR software is reasonable, and the patient calendar management system is excellent.

Cons

The automatic SMS reminders to patients are a unique idea, which I like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
November 2022

iTrust is the best for me

Pros

It's very easy to use, functional, and most importantly, has great customer service.

Cons

I haven't had any negative experiences with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

3.0
November 2022

Easy and helpful!

Pros

It was so simple to use and incredibly helpful.

Cons

As a customer, there isn't anything I'd want to change.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
November 2022

I'm Really happy with this software

Pros

This all-in-one software manages my EHR, inventory, and patient communication. It's also very affordable!

Cons

The system is all-inclusive for a very low price. E-Rx and two-way texting are included, with no contracts or update fees!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Liya

Marketing, Advertising, 1-10 employees

Less than 6 months

5.0
November 2022

User friendly, Easy to use, Great customer service

Pros

My EHR, inventory/sales, and patient communication are all handled by one product. Additionally, it's really cost-effective!

Cons

I wish it had been available years ago! I spent thousands on outdated systems that had a fraction of this system's features!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Maria

Healthcare, 1-10 employees

More than a year

5.0
November 2022

Highly recommend product iTRUST

Pros

iTRUST has numerous excellent features, but what I particularly adore is its simplicity. For someone not very tech-savvy, the learning curve is minimal when using this product.

Cons

I wish iTRUST was available for other medical specialties. My husband could really benefit from this product at his dental practice because their current EHR is much worse.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10