Not Specified, 1-10 employees
“User Friendly”
Pros
This software was simple to navigate. It was very easy to use.
Cons
I haven't found any cons with the software at this time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
4
Functionality
10
Import and Export, 11-50 employees
Less than a year
“Great software”
Pros
The software is easy to learn, Direct, and hassle-free. I recommend switching from other software or starting with this one if you're new!
Cons
There are no problems that I can point out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
2
Functionality
10
Not Specified, 51-100 employees
Less than 6 months
“Makes our job much easier”
Pros
The product was simple to use, and getting help was easy.
Cons
We loved the product and have no issues to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
“ITRUST review”
Pros
The customer service is excellent for a product that is intuitive and simple!
Cons
My biggest concerns are the pricing and the trial length.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
E-Learning, 1-10 employees
Less than 6 months
“Review for ITust”
Pros
It's easy to navigate and allows me to complete tasks effectively.
Cons
At this point, I can't think of anything I dislike about this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Human Resources, 500+ employees
“ITrust Review”
Pros
I value the simplicity of the format. I also like that there is no monthly fee.
Cons
I like all the features of this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Medical Practice, 1-10 employees
“A great tool for small practices.”
Pros
iTrust was the most affordable, easy, and simple to use software I could find to optimize workflow at our practice. It provides automated scheduling and administration technologies that have made our patient care just so simple. It has a very decent and easy method to mark prescriptions. It has helped us with booking, real-time scheduling, auto-reminders, and making smooth transactions. Overall, it has just improved the operational effectiveness. Some of the old timers at work have had a great time learning how to use this software, so its clear to say this one is for everyone.
Cons
Not much to say about it really, considering it really helps us in doing all that we need to be doing at an optometry business. Having to jump around with certain tabs open can be confusing, causing you to accidentally close the tabs you do not want to close. Having it all put together on a single page like an organized filing system would be just great. Other than that I must really say there is nothing that comes to mind. Its brilliant otherwise!
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Not Specified, 1-10 employees
“5 stars”
Pros
Easy to learn and use. Efficient and works well for my clients.
Cons
I hope it continues to develop so I can do even more with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Leisure Travel & Tourism, 1-10 employees
Less than 6 months
“Great product.”
Pros
This is one of the best products I've ever used.
Cons
I don't dislike anything about this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
4
Functionality
10
Construction, 1-10 employees
Less than 6 months
“iTrust Review”
Pros
The interface is simple to navigate. All the features help streamline our systems and functions.
Cons
I can't think of anything I dislike about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Services, 500+ employees
Less than a year
“I trust iTRUST!”
Pros
The product is incredibly easy to use. I love everything about it.
Cons
Everything is wonderful. I enjoy it very much.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
2
Functionality
10
Veterinary, 101-500 employees
Less than a year
“Great Product”
Pros
This software has been extremely helpful for our business. It saves us time and was easy for everyone to learn. I didn't realize how much we struggled with our old software until we switched to iTrust.
Cons
I really can't think of any cons with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
Less than a year
“Easy to use & effective”
Pros
The ability to communicate with patients for appointments and easily complete EHRs is a major plus.
Cons
Nothing specific comes to mind at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 500+ employees
Less than 6 months
“Mr Maswanganyi”
Pros
The interface is Simple, and any trained user can easily navigate it.
Cons
The navigation and the layout of the interface are excellent.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hospital & Health Care, 101-500 employees
Less than 6 months
“Smarts Patient Record Solution With Lowest Prices”
Pros
The price of iTrust EHR software is reasonable, and the patient calendar management system is excellent.
Cons
The automatic SMS reminders to patients are a unique idea, which I like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
Less than 6 months
“iTrust is the best for me”
Pros
It's very easy to use, functional, and most importantly, has great customer service.
Cons
I haven't had any negative experiences with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
“Easy and helpful!”
Pros
It was so simple to use and incredibly helpful.
Cons
As a customer, there isn't anything I'd want to change.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
Less than a year
“I'm Really happy with this software”
Pros
This all-in-one software manages my EHR, inventory, and patient communication. It's also very affordable!
Cons
The system is all-inclusive for a very low price. E-Rx and two-way texting are included, with no contracts or update fees!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“User friendly, Easy to use, Great customer service”
Pros
My EHR, inventory/sales, and patient communication are all handled by one product. Additionally, it's really cost-effective!
Cons
I wish it had been available years ago! I spent thousands on outdated systems that had a fraction of this system's features!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Highly recommend product iTRUST”
Pros
iTRUST has numerous excellent features, but what I particularly adore is its simplicity. For someone not very tech-savvy, the learning curve is minimal when using this product.
Cons
I wish iTRUST was available for other medical specialties. My husband could really benefit from this product at his dental practice because their current EHR is much worse.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10