Total 194 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

13%

3

Stars

1%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

charla

Hospital & Health Care, 1-10 employees

Less than a year

5.0
June 2024

Kipu the awesome

Pros

I no longer have to deal with paperwork or hard copies for filing thanks to documentation.

Cons

When it goes down or has an issue, I cannot control the problem and have to wait.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Ireland

Mental Health Care, 101-500 employees

Less than a year

5.0
June 2024

I like KIPU

Pros

I can find rounds, appointments and client info all on one website.

Cons

I cannot see a list of all client schedules at once, nor can I view all client rooms or therapists.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Dana

Hospital & Health Care, 11-50 employees

More than a year

5.0
June 2024

We LOVE Kipu

Pros

Kipu is pretty easy for me to use! Training my staff has become a breeze.

Cons

My only regret is that we did not get it sooner!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jamie

Hospital & Health Care, 11-50 employees

Less than a year

5.0
June 2024

Great program

Pros

This program is really user-friendly and the product support is excellent.

Cons

I have nothing to complain about as its a good program compared to others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lauri

Not Specified, 51-100 employees

Less than a year

5.0
June 2024

Kipu usefulness

Pros

It is a great way for me to stay informed about our residences.

Cons

The information tabs can sometimes be confusing for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kelsey

Hospital & Health Care, 11-50 employees

Less than a year

5.0
June 2024

KIPU ease of use

Pros

Kipu is streamlined and very easy for me to get used to. Its also very user-friendly.

Cons

I wish there were more options for the patient ledger and how those records are filed away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alan

Not Specified, 51-100 employees

Less than a year

5.0
June 2024

Kipu is awesome

Pros

I really like the ease of use, functionality and the good training.

Cons

Learning about it was challenging, but overall it was mostly positive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

T

Teresa

Not Specified, 51-100 employees

Less than a year

5.0
June 2024

I love Kipu

Pros

I love how organized Kipu is. It's easy for me to use and very secure.

Cons

I do not have any negative opinions about Kipu.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennilyn

Medical Practice, 11-50 employees

Less than a year

5.0
June 2024

Happy RN-Hypnotherapist

Pros

After 35 years as an RN using various charting systems, I find Kipu to be efficient, simple and timely. I highly recommend it to any healthcare organization.

Cons

I frequently have to reset my password which frustrates me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tammy

Mental Health Care, 51-100 employees

Less than a year

5.0
June 2024

No More Headaches

Pros

In my career, I've used several EMRs and Kipu is the easiest. Setting it up is simple and writing notes takes 5 minutes or less. Kipu is the best I have used so far.

Cons

I do not have any complaints as Kipu is the easiest system I have used mentioned before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melinda

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
June 2024

Melinda Kipu Review

Pros

I love how user-friendly Kipu is compared to Next Gen which my previous company used. Kipu is also easy for me to learn!

Cons

I really do not have anything negative to say about Kipu.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Delfina

Mental Health Care, 51-100 employees

Less than a year

5.0
May 2024

Great and easy to work with

Pros

Kipu was quick and easy for me to work with. It helps me get the job done excellently and the golden threads were clear and understandable.

Cons

There is really nothing I like least about Kipu because its the best.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Barbara

Hospital & Health Care, 51-100 employees

More than a year

5.0
May 2024

LVN Substance abuse

Pros

It is easy for me to use and also it is great for medication management and charting.

Cons

Med charting should be more organized by the time completed and completed meds should drop off.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mary

Mental Health Care, 1-10 employees

Less than a year

5.0
May 2024

The best system to use

Pros

Everything about the system is excellent and super easy for me to use. I highly recommend it to all businesses.

Cons

There is nothing I do not like about the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sherri

Not Specified, 500+ employees

More than a year

5.0
May 2024

It is Good

Pros

I am able to input and store data securely in the program.

Cons

I have not encountered any issues with this program at all.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L

Lura

Hospital & Health Care, 11-50 employees

Less than a year

5.0
May 2024

Kipu made my life so much easier

Pros

The ease of using Kipu has been a godsend for me. I have everything I need to assist my clients at my fingertips which makes progress notes a hassle free task.

Cons

It took me some time to understand all the options but it was easy for me to learn.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jack

Not Specified, 51-100 employees

Less than a year

4.0
May 2024

Jack kipu review

Pros

Navigating is easy for me and finding any information I need is simple and easy.

Cons

Once I make a change, unless I am an admin, I cannot fix mistakes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

Steven

Mental Health Care, 51-100 employees

Less than a year

5.0
May 2024

Highly satisfied!

Pros

I like the functionality and ease of use.

Cons

I wish I could batch upload items like labs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Mental Health Care, 500+ employees

Less than a year

4.0
May 2024

Mostly Proficient

Pros

Documenting is easy and it is simple to teach to others. I can auto-populate the necessary forms.

Cons

I am frustrated that forms do not regularly pull from one section to another, and we run three different Kipu setups without the ability to transfer charts between systems.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

8

M

Mitchell

Hospital & Health Care, 51-100 employees

Less than a year

4.0
May 2024

Very easy to learn

Pros

Our entire department learned it quickly and its much more streamlined and user-friendly than Netsmart.

Cons

Sometimes I need to click in and out of things to get something done, but it's not a big deal.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9