Total 194 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars85%
4
Stars13%
3
Stars1%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
charla
Hospital & Health Care, 1-10 employees
Less than a year
“Kipu the awesome
Pros
I no longer have to deal with paperwork or hard copies for filing thanks to documentation.
Cons
When it goes down or has an issue, I cannot control the problem and have to wait.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ireland
Mental Health Care, 101-500 employees
Less than a year
“I like KIPU
Pros
I can find rounds, appointments and client info all on one website.
Cons
I cannot see a list of all client schedules at once, nor can I view all client rooms or therapists.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dana
Hospital & Health Care, 11-50 employees
More than a year
“We LOVE Kipu
Pros
Kipu is pretty easy for me to use! Training my staff has become a breeze.
Cons
My only regret is that we did not get it sooner!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jamie
Hospital & Health Care, 11-50 employees
Less than a year
“Great program
Pros
This program is really user-friendly and the product support is excellent.
Cons
I have nothing to complain about as its a good program compared to others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauri
Not Specified, 51-100 employees
Less than a year
“Kipu usefulness
Pros
It is a great way for me to stay informed about our residences.
Cons
The information tabs can sometimes be confusing for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelsey
Hospital & Health Care, 11-50 employees
Less than a year
“KIPU ease of use
Pros
Kipu is streamlined and very easy for me to get used to. Its also very user-friendly.
Cons
I wish there were more options for the patient ledger and how those records are filed away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alan
Not Specified, 51-100 employees
Less than a year
“Kipu is awesome
Pros
I really like the ease of use, functionality and the good training.
Cons
Learning about it was challenging, but overall it was mostly positive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Teresa
Not Specified, 51-100 employees
Less than a year
“I love Kipu
Pros
I love how organized Kipu is. It's easy for me to use and very secure.
Cons
I do not have any negative opinions about Kipu.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennilyn
Medical Practice, 11-50 employees
Less than a year
“Happy RN-Hypnotherapist
Pros
After 35 years as an RN using various charting systems, I find Kipu to be efficient, simple and timely. I highly recommend it to any healthcare organization.
Cons
I frequently have to reset my password which frustrates me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tammy
Mental Health Care, 51-100 employees
Less than a year
“No More Headaches
Pros
In my career, I've used several EMRs and Kipu is the easiest. Setting it up is simple and writing notes takes 5 minutes or less. Kipu is the best I have used so far.
Cons
I do not have any complaints as Kipu is the easiest system I have used mentioned before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melinda
Hospital & Health Care, 51-100 employees
Less than 6 months
“Melinda Kipu Review
Pros
I love how user-friendly Kipu is compared to Next Gen which my previous company used. Kipu is also easy for me to learn!
Cons
I really do not have anything negative to say about Kipu.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Delfina
Mental Health Care, 51-100 employees
Less than a year
“Great and easy to work with
Pros
Kipu was quick and easy for me to work with. It helps me get the job done excellently and the golden threads were clear and understandable.
Cons
There is really nothing I like least about Kipu because its the best.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barbara
Hospital & Health Care, 51-100 employees
More than a year
“LVN Substance abuse
Pros
It is easy for me to use and also it is great for medication management and charting.
Cons
Med charting should be more organized by the time completed and completed meds should drop off.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Mental Health Care, 1-10 employees
Less than a year
“The best system to use
Pros
Everything about the system is excellent and super easy for me to use. I highly recommend it to all businesses.
Cons
There is nothing I do not like about the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherri
Not Specified, 500+ employees
More than a year
“It is Good
Pros
I am able to input and store data securely in the program.
Cons
I have not encountered any issues with this program at all.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Lura
Hospital & Health Care, 11-50 employees
Less than a year
“Kipu made my life so much easier
Pros
The ease of using Kipu has been a godsend for me. I have everything I need to assist my clients at my fingertips which makes progress notes a hassle free task.
Cons
It took me some time to understand all the options but it was easy for me to learn.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jack
Not Specified, 51-100 employees
Less than a year
“Jack kipu review
Pros
Navigating is easy for me and finding any information I need is simple and easy.
Cons
Once I make a change, unless I am an admin, I cannot fix mistakes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Steven
Mental Health Care, 51-100 employees
Less than a year
“Highly satisfied!
Pros
I like the functionality and ease of use.
Cons
I wish I could batch upload items like labs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Mental Health Care, 500+ employees
Less than a year
“Mostly Proficient
Pros
Documenting is easy and it is simple to teach to others. I can auto-populate the necessary forms.
Cons
I am frustrated that forms do not regularly pull from one section to another, and we run three different Kipu setups without the ability to transfer charts between systems.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Mitchell
Hospital & Health Care, 51-100 employees
Less than a year
“Very easy to learn
Pros
Our entire department learned it quickly and its much more streamlined and user-friendly than Netsmart.
Cons
Sometimes I need to click in and out of things to get something done, but it's not a big deal.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9