Kipu

Kipu EMR

Claimed

Claimed

194 Review(s)

Overview

Kipu Health offers a comprehensive platform for behavioral health organizations, integrating EMR, CRM, and RCM functionalities to streamline patient care and administrative processes. While some users report the need to occasionally reset passwords, the system's user-friendly design and solid features make it a valuable tool for enhancing treatment efficiency and patient engagement.

Overall Rating

Based on 194 users reviews

4.8

Rating Distribution

Positive

98%

Neutral

2%

Negative

0%

Starting Price
Custom

Kipu EMR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is Kipu EMR?

Kipu EMR is a cloud-based software used in behavioral health centers and addiction treatment facilities. It simplifies how healthcare professionals manage patient data, improving clinical and financial outcomes. 

The software allows physicians to securely store, manage, and analyze patient health records while efficiently monitoring treatment progress, enabling exceptional patient care. Kipu EMR also provides tools for healthcare providers to streamline workflows, reduce administrative costs, and improve patient safety. 

What Is Kipu EMR Best For?

One feature that makes Kipu EMR stand out is its user-friendly design, which makes practice management a breeze. The software's visual dashboard makes it easy for a clinical team to navigate the numerous features, allowing providers to quickly access the information they need.

Furthermore, reports can be generated with a few clicks and data analysis can be viewed in interactive charts.  These features help providers save time by streamlining their workflow and optimizing their practices for success.

Kipu EMR Pricing

Kipu EMR pricing depends on the unique requirements of your practice. Contact our team to discuss your practice needs and get a personalized Kipu EMR cost breakdown today!

Kipu EMR Integrations

The platform integrates with the following third-party integrations:

  • DFM
  • Webhooks
  • ASAM CONTINUUM
  • Chess Health
  • Contexture

How Does Kipu EMR Work?

Here is how you can get started with Kipu EMR:

  • After installation, you will be prompted to create your account
  • Enter general information such as practice name and address
  • Set up billing preferences and processing fees, add provider team members, and complete an initial setup wizard
  • Customize the interface by selecting which tabs you would like to appear on the main dashboard
  • Configure how dashboards are organized and what type of data they display
  • To access additional features, click on the settings icon in the upper right corner of each page
Learn about these features in-depth by scheduling a Kipu EMR demo today!

Who Is Kipu EMR For?

Kipu EMR offers an all-in-one solution and is adapted to the following healthcare organizations:

  • Addiction treatment centers
  • Substance abuse treatment facilities
  • Behavioral health practices
  • Eating disorder centers
  • Medication-assisted treatment

Kipu EMR Use Cases

Based on user reviews received on Software Finder and our own analysis, Kipu EMR is a good fit for behavioural health practices in the following scenarios.

Residential and SUD Programs from Detox to Aftercare

For facilities that manage the full continuum of care with beds and groups. Kipu supports census tracking, treatment plans, progress and group notes, and medication administration within a single record so staff can keep clinical and operational data together.

Multi-location Organisations with Shared Workflows

For networks that operate across several sites or departments. Role-based access, reusable templates, and central scheduling help standardise documentation while consolidated reporting gives leaders a cross-site view.

Teams Needing Faster, Consistent Clinical Documentation

For therapists, nurses, and case managers who produce high volumes of notes. Note templates, duplication, and structured fields reduce repetitive entry and make prior charts easy to reference so documentation stays consistent.

Compliance-led Programs Working to Payer Standards

For organisations that must align documentation to medical necessity and audit expectations. Structured treatment planning, goal frameworks such as Golden Thread and SMART goals, signatures, and time-stamped records help teams meet insurer and regulatory requirements.

Inpatient Nursing and Medication Administration

For residential settings that need charted vitals and eMAR-based med pass. Kipu centralises MAR activity with the client chart. Teams should evaluate specific PRN and med-pass workflows during trials since some reviewers report extra clicks in these tasks.

Operations Leaders Seeking Census and Revenue Insight

For programs that track utilisation, authorisations, and revenue patterns. Reporting and dashboards surface client demographics, service volumes, and financial trends so leaders can monitor throughput and identify bottlenecks.

Practices Wanting Hands-on Vendor Support During Change

For teams with limited IT resources who expect active onboarding help. Many reviewers highlight accessible customer support and in-product help content, which can shorten rollout and reduce training friction. 

Kipu EMR User Sentiments

Most Positive Sentiments Least Positive Sentiments 
Ease of Use & User Friendliness 
85% were Positive 
5% were Negative 
10% were Neutral/Mixed 
 
Users consistently appreciate how simple and clean the interface is, saying it’s easy to learn and not cluttered. 
 
A user said: “KIPU is by far one of the easiest systems I have used and takes all the stress out of documenting and notetaking.” 
System Performance & Speed 
5–10% were Positive 
60–70% were Negative 
25–30% were Neutral/Mixed 
 
Users often complain about slowness and hiccups during daily tasks. 
 
A user said: “It can be slow at times bringing up our clients name.
Customer Support & Service 
75% were Positive 
10% were Negative 
15% were Neutral/Mixed 
 
Support is praised for being responsive, accessible, and genuinely helpful. 
 
A user said: “Unparalleled accessibility, a team of customer service gurus who are actually present … and who deliver upon their solutions and help.
Workflow Gaps & Task Usability 
5–15% were Positive 
30–40% were Negative 
50–60% were Neutral/Mixed 
 
Reviewers say task flows need fewer clicks and more streamlining. 
 
A user said: “Not a real task list like hospital EMR’s have … I wish that the screen did not refresh every time a PRN medication is selected.” 
Comprehensive All-in-One Documentation 
75% were Positive 
10% were Negative 
15% were Neutral/Mixed 
 
Users like having notes, treatment plans, and forms all in one system. 
 
A user said: “I like how all data types are kept in one place and easily accessible for myself and my colleagues.” 
Integration & Data Transfer 
5–10% were Positive 
60–65% were Negative 
25–35% were Neutral/Mixed 
 
Users want better chart transfer and external integrations. 
 
A user said: “We run 3 different Kipu setups and cannot transfer charts between the systems.” 

Is Kipu EMR Right For You?

Are you in search of a unified, comprehensive EMR for behavioral health practices that help enhance the patient journey? Kipu might just be what you're looking for. The award-winning platform has extensive partnerships with FoRSE, HITRUST, and the National Association of Addiction Treatment Providers.

The premier cloud-based solution guarantees security and scalability, adjusting to your practice's needs as it expands. The platform includes valuable add-ons that enhance functionality and improve user experience.

Furthermore, the RCM system improves cash flow and reduces administrative burden. Additionally, the platform’s seamless integration of EMR, RCM, and customer relationship management (CRM) provides users with a cohesive and unified experience.

Still uncertain if Kipu is the right choice for you? Reach out at (661) 384-7070 and allow our team of experts to help you make the best decision for your practice.

Kipu EMR Features

Kipu EMR delivers high-quality telehealth services to patients. The platform enables healthcare professionals to connect with patients regardless of their physical presence in the treatment center. Kipu also provides tools for remote diagnosis, treatment scheduling, and medication management.

See How It Works

The software offers a treatment planning tool that allows healthcare providers to easily create and share treatment plans with patients. Providers can identify treatment goals, assign tasks, track progress, and measure patient outcomes. Kipu also provides tools for communicating with other healthcare providers and managing medication orders to ensure a collaborative care plan is implemented.

See How It Works

Kipu EMR's claim submission feature simplifies submitting insurance claims. It allows providers to set up their own templates, file multiple claims at once, and customize the information they enter for each claim. The system is designed to help reduce errors and increase accuracy with automated validation checks. Kipu also incorporates an electronic signature feature to ensure the secure processing of all documents.

See How It Works

The platform offers patient billing that streamlines the process of collecting patient payments. The software allows providers to create customized payment plans, set up automated reminders, and access detailed reports to monitor patient account activity.   Kipu also includes an automated credit card processing module that helps expedite collections. Additionally, it provides a secure patient portal, making it easy for patients to access their billing information online.

See How It Works

The EMR software provides reporting features that help providers monitor the performance of their practice. Various reports can be generated, including patient summaries, claim status, and collections analysis. The software includes customizable templates for each report and interactive charts to simplify data visualization. This allows providers to make informed decisions about their practice to optimize workflow and maximize efficiency. 

See How It Works

Kipu's efficient revenue management is possible due to a comprehensive system designed to provide visibility into all aspects of the revenue cycle. It streamlines the financial processes of a practice, from patient intake to final payment, ensuring accuracy and efficiency. The collaborative EMR system allows for seamless data flow, reducing administrative burden and enhancing financial performance. This results in improved cash flow, reduced denials, and increased operational efficiency.

See How It Works

Pros And Cons of Kipu EMR

Pros

  • Interactive and user-friendly interface

  • Highly customizable

  • Accurate reporting

  • Extensive feature set

  • Excellent customer support and issue resolution

Cons

  • Retrieving deleted forms and fields can be improved

  • Frequent updates may cause disruptions

  • Can benefit from better onboarding guidance

Kipu EMR Reviews

Total 194 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

13%

3

Stars

1%

2

Stars

1%

1

Stars

0%

Share your experience

M

Melinda

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
June 2024

Melinda Kipu Review

Pros

I love how user-friendly Kipu is compared to Next Gen which my previous company used. Kipu is also easy for me to learn!

Cons

I really do not have anything negative to say about Kipu.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tammy

Mental Health Care, 51-100 employees

Less than a year

5.0
June 2024

No More Headaches

Pros

In my career, I've used several EMRs and Kipu is the easiest. Setting it up is simple and writing notes takes 5 minutes or less. Kipu is the best I have used so far.

Cons

I do not have any complaints as Kipu is the easiest system I have used mentioned before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennilyn

Medical Practice, 11-50 employees

Less than a year

5.0
June 2024

Happy RN-Hypnotherapist

Pros

After 35 years as an RN using various charting systems, I find Kipu to be efficient, simple and timely. I highly recommend it to any healthcare organization.

Cons

I frequently have to reset my password which frustrates me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Kipu EMR offers support via phone, email, fax, and a robust social media presence.

The typical users of Kipu EMR include small to large-sized medical facilities and hospital healthcare systems that deal in behavioral health, addiction treatment, eating disorder treatment, substance abuse treatment, and more.

Kipu EMR supports the English language.

Yes, Kipu EMR does support mobile devices.

No, the software does not offer a mobile app.

Kipu EMR integrates with various third-party apps, including DFM, Webhooks, ASAM CONTINUUM, Chess Health, and Contexture.

Yes, Kipu EMR offers an API.

The software pricing plans are based on the unique needs of the practice. Contact us to get a personalized Kipu EMR cost quote today.