“Been a user for 4 years now...”

Pros

Scanning is excellent.

Cons

Scheduling concerns include the inability to view all doctor locations on one screen with each location appearing in a separate column. The separation between EHR and scheduling makes it tricky to view past encounters when making appointments hindering accuracy.

“Great idea and a good base but needs some work!”

Pros

User-friendly and easy to learn.

Cons

The overall performance of the program and its add-ons is subpar.

“Nextgen PM offers great Scheduling and flexible Billing”

Pros

Among various Nextgen products this one is my favorite. It provides robust scheduling options along with additional features that can be activated or purchased.

Cons

While billing is robust the setup process is a nightmare. Proficiency is required and comprehensive training for the entire product is necessary; otherwise navigating it becomes challenging. The system comes at a high cost so be cautious.

“Nextgen QSI Technical User perspective”

Pros

Simple to use with straightforward product administration. Intuitively designed allowing for self-guided navigation.

Cons

The cost is high and the support is satisfactory but you pay a substantial fee for product assistance.

“Great PM software”

Pros

Easy to operate.

Cons

N/A

“Easy to customize. Very important for oir specialty”

Pros

Provides support for meaningful use.

Cons

Currently experiencing a positive initial phase.

“Years of use”

Pros

Aesthetically pleasing screen. E-prescribing functions adequately. Capability to link summary information to chronic problems.

Cons

Inefficient design results in unnecessary clicks. Customer service is notably poor. For a year we had to input our specialty every time we entered a chart. Numerous complaints about the design including challenges in generating simple quality reports for meaningful use.

“Nextgen EPM”

Pros

Utilizing Nextgen PM for four years we've experienced excellent support. They keep abreast of any issues impacting billing and reports. As an RHC in Texas their awareness of billing differences has been crucial.

Cons

N/A

“Long time User Begin with Micromed”

Pros

The Practice Management side performs effectively but the Medical Records section lacks smooth integration.

Cons

The system is very slow costly and time-consuming.

“Practice Management”

Pros

Easy to use and simple to train on.

Cons

No complaints to mention

“Gets the job done”

Pros

Particularly like the smart notes feature under "Reason for visit."

Cons

Despite the significant monthly payment for Nextgen additional charges are incurred for basic canned reports for PCMH.

“NextGen EPM”

Pros

Appreciation for its synchronization with EHR software.

Cons

Desire for more specificity in the results achievable through reports.

“Dermatology Office Using MediTouch's HealthFusion for nearly 1 year”

Pros

Platform-independent working seamlessly across various operating systems. Browser-independent compatible with major browsers. Cloud-based with no need for specific in-house hardware/software. Localized to our time zone (Pacific) with U.S.-based customer service. In-house clearinghouse with the vendor. Operations are speedy despite being cloud-based.

Cons

Challenges include the absence of specialty-specific Meaningful Use PQRS and MACRA measures. Heavy customization is needed for documenting specific scenarios whether specialty-related or not. Certain extra components within standard documentation are unnecessary for most specialties and there's room for improvement in integrating PM and EHR.

“Health fusion is good”

Pros

HealthFusion offers various useful functions like appointment scheduling and reminders. While navigation may be challenging for first-time users familiarity improves the experience.

Cons

N/A